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Praxair StarWatch User Manual

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User Guide
Praxair
®
StarWatch
™
Connect Website
P-15-754
Issued: 12 Oct 2016

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  • Page 1 User Guide Praxair ® StarWatch ™ Connect Website P-15-754 Issued: 12 Oct 2016...
  • Page 2 Praxair Specialty Gases & Equipment Web: www.PraxairDirect.com Email: SpecialtyGases@Praxair.com Technical/Customer Support Call 1-877-PRAXAIR (1-877-772-9247), and follow the voice prompts. In an emergency, call 1-800-PRAXAIR (1-800-772-9247).  Copyright 2016, Praxair Technology, Inc. All rights reserved Printed in the USA. 12 Oct 2016...
  • Page 3 OTICES : This manual contains confidential and proprietary information of USINESS ONFIDENTIAL Praxair, Inc. and is provided in confidence and solely for use in conjunction with the ® PRAXAIR StarWatch™ Connect Website. The manual may not be reproduced or its contents disclosed to third parties without the prior written consent of Praxair, Inc.
  • Page 4 User Guide P-15-754 Page iv of ix Issued: 11 Jul 2016, Revised: 12 Oct 2016...

  • Page 5: Table Of Contents

    ABLE OF ONTENTS OTICES ..........................iii NTRODUCTION ........................1 1—D HAPTER EVICES ......................3 Device List ......................... 3 Searching For Devices ....................6 Device View ....................... 6 1.3.1 Device Information ..................... 7 1.3.2 Device Alerts ......................8 1.3.3 Sensor Information ....................10 Alerts ........................
  • Page 6 View User Screen Example ..................33 Add New User Screen Example................33 My Account Screen Example ................... 34 Help Screen Example ....................35 TTACHMENTS StarWatch Connect Regulatory Statements ............A-1 User Guide P-15-754 Page vi of ix Issued: 11 Jul 2016, Revised: 12 Oct 2016...

  • Page 7: Introduction

    This system is accessed using the following URL: http://praxair.myalertlist.com 1. Log into the StarWatch Connect Website using the credentials that were provided separately. Once you have logged in, default settings display on the Device List Screen (see Figure 1 for an example).

  • Page 8: Device List Screen Example

    Depending on the level of user access, four or five menu tabs display at the top of every screen. Table 1 identifies these menu tabs, and describes each tab function. These tabs allow you to quickly navigate to the different areas of the StarWatch Connect Website. Table 1: Menu Tabs View assigned devices and update their settings.

  • Page 9: Chapter 1-Devices

    ® Praxair StarWatch Connect Website Chapter 1— Devices This chapter covers the following: • Device List • Searching for Devices • Device View • Alerts • Organize Groups • Group Alerts 1. Select the tab, which displays a dropdown menu.

  • Page 10: Search Tools On The Device List Screen

    Delay threshold. The device and/or sensor(s) are in alarm. Notifications have been sent. Select View for more details. Device #: Every StarWatch Connect device that communicates with the StarWatch Connect Website has a unique device identification number (Device #). Click once to sort in ascending order; click again to sort in descending order.
  • Page 11 • The battery icon will contain a question mark ( ) if the device misses one transmission interval or if a device is powered off. • If external power is supplied to the StarWatch Connect gateway, the battery icon will contain the power symbol ( ) and display the percentage of charged battery.

  • Page 12: Searching For Devices

    ® Praxair StarWatch Connect Website Searching for Devices Multiple search tools are included in the Device List menu option that allows a user to find and show desired devices. The three different tools available for searching are identified below in the Definition of Search Tool section (see Figure 3).

  • Page 13: Device Information

    Name: Common name for the device. This name will appear in all device alerts. Interval: • If the device is a StarWatch Connect transmitter, this parameter defines the interval between sensor readings. • If the device is a StarWatch Connect gateway, this parameter defines the interval between each time the gateway uploads information to the StarWatch Connect Website.

  • Page 14: Device Alerts

    ® Praxair StarWatch Connect Website • For the StarWatch Connect gateway, loss of AC power will trigger an AC Power Lost reading. The user can set up an alert that will notify him/her if a Low Battery reading or AC Power Lost reading occurs.
  • Page 15 Website at the specified interval. Missed reports can be triggered by one of the following reasons: • The StarWatch gauge is on power conservation (PCO) Mode. No level or pressure data can be transmitted to the StarWatch Connect Website. • The cable between the StarWatch Connect transmitter and gauge is not connected, or not connected well.

  • Page 16: Sensor Information

    When the StarWatch Connect transmitter is connected to the StarWatch gauge, it accesses sensors measuring liquid level and pressure in the cryogenic vessel. The three sensors are displayed on the StarWatch Connect Website as: • Temperature sensor on Port #0 •...

  • Page 17: Alerts

    Alerts notify users about changes in device functionality or sensor readings. The Alert Configuration Screens can be accessed in three different ways on the StarWatch Connect Website: Selecting on any of the following options will take you to an Alerts List Screen that displays the status of all the alerts created for that device and any sensors it possesses.

  • Page 18: Alert List Screen Example

    ® Praxair StarWatch Connect Website The Alert List displays for each alert. The following information displays: • Alert Status • Sensor Name (if the alert corresponds to a sensor) • Alert Type • Alert Name • Threshold Value triggering the alert •...
  • Page 19 3. Click on the individual alert row again to collapse the expanded details. The Alert List Screen also includes [+ Add New Sensor Alert] and [+ Add New Device Alert] buttons for a StarWatch Connect transmitter or gateway. These options are described in detail in sections 1.4.1 and 1.4.2.

  • Page 20: Add New Sensor Alert

    Praxair StarWatch Connect Website 1.4.1 Add New Sensor Alert Sensor alerts can only be created for a StarWatch Connect transmitter. As described in section 1.3.3, each StarWatch Connect transmitter is connected to three sensors that measure: 1. Ambient temperature. 2. Liquid level in the cryogenic vessel.
  • Page 21 If the box is checked, alerts will stop being sent when the sensor returns to normal or when a user logs into the StarWatch Connect Website and acknowledges the alert. Alert Type: Each sensor only measures one attribute, so the Alert Type is automatically selected as Temperature, Level, or Pressure based on the selected sensor.
  • Page 22 ® Praxair StarWatch Connect Website • Nights and Weekends: Alerts are active during the specified time window for Monday through Friday plus all day Saturday and Sunday. Typically, the start time will be later in the day than the end time (e.g., 7 p.m.

  • Page 23: Add New Device Alert

    1.4.2 Add New Device Alert Device alerts can be created for a StarWatch Connect transmitter or gateway. Alerts can be set up to notify users of the power status of a device and whether the device is communicating properly (see Alert Types) (see Figure 8).
  • Page 24 Alert Threshold. The minimum number of intervals is 4. For example, if a device’s Monitoring Interval is set to 5 minutes and the Alert Threshold is set to 4 intervals, the StarWatch Connect Website will send an alert notification after 20 minutes of the device not reporting.
  • Page 25 ® Praxair StarWatch Connect Website • Always: Alerts active 24 hours per day, 7 days per week • Everyday: Alerts active during the specified time window, 7 days per week. Typically, the start time will be earlier in the day than the end time (e.g., 9 a.m.

  • Page 26: Organize Groups

    ® Praxair StarWatch Connect Website Organize Groups Grouping is a powerful tool that you can use to organize all your devices for easier management. Shown in Figure 2, this tool is accessed by selecting Organize Groups from the Devices menu tab located near the top-left of the screen.

  • Page 27: Group Permissions

    Praxair StarWatch Connect Website 1.5.4 Group Permissions Owners and administrators of the StarWatch Connect Website can restrict which groups a user is allowed to see. See section 4 for more details on user management. 1. Select the tab at the top of the screen.

  • Page 28: Adding A New Group Alert Screen Example

    ® Praxair StarWatch Connect Website Figure 9: Adding a New Group Alert Screen Example User Guide P-15-748 Page 22 of 35 Issued: 11 Jul 2016, Revised: 12 Oct 2016...
  • Page 29 • If the box is checked, alerts will stop being sent when the reading returns to normal or when a user logs into the StarWatch Connect Website and acknowledges the alert. Alert Type and Alert Threshold: The following alert types are available: •...
  • Page 30 ® Praxair StarWatch Connect Website • Power Monitor: Available for StarWatch Connect gateways only. An alert notification will be sent when the device has lost AC power and is running on battery power. • Pressure: Available for StarWatch Connect transmitters only. An alert notification will be sent when the pressure sensor reading crosses the Alert Threshold value.
  • Page 31 ® Praxair StarWatch Connect Website Send Alert To: Enter the phone number, cell phone number, and provider, or email address for the recipient. Each phone number is entered as 10 digits. Each phone number, cell phone number, or e-mail address is entered as one alert notification.

  • Page 32: Chapter 2-Incidents

    ® Praxair StarWatch Connect Website Chapter 2— Incidents This chapter covers the following: • How to display a record log of all incidents. 1. Select the tab, which displays a record log of all incidents (see Figure 10). 2. Click on the row for any incident to display expanded details.
  • Page 33 ® Praxair StarWatch Connect Website Source: For device alerts, the source displays the device ID number and the device name from which the alert originated. For sensor alerts, the source displays the device ID number, the port number, and the sensor name from which the alert originated.

  • Page 34: Chapter 3-Reports

    This chapter covers the following: • Create scheduled reports. • Download on-demand reports that provide a summary of data recorded by the Praxair StarWatch Connect System. • Record report history. 1. Select the tab, which displays a dropdown menu with three report options (see Figure 11).
  • Page 35 ® Praxair StarWatch Connect Website Report Types Description of Report Types Account Summary: Lists every device in the account and provides data on the device’s respective sensors during the specified reporting period, includes a graph of sensor readings, minimum reading, maximum reading, and the average reading of each sensor in the reported period.

  • Page 36: Generating A Scheduled Report Screen Example

    ® Praxair StarWatch Connect Website Daily Summary Report: This report provides daily high, daily low, and daily average readings for each sensor in the selected group. Devices in sub- groups will not be included in your report. At least one reporting time must be selected to complete the report subscription saving process, but tags and notes can also be included to this report.

  • Page 37: Chapter 4-Users

    Praxair StarWatch Connect Website Chapter 4—Users This chapter covers the following: • Display a list of all StarWatch Connect account users. • View and manage user settings. 1. Select the tab, which displays a list of all users that have access to the StarWatch Connect account (see Figure 13).
  • Page 38 View: Select to edit a user’s preferences or profile (see Figure 14): • Preferences: Select edit to select the default view that the user sees on logging into the StarWatch Connect Website. Only the “List” view is active for StarWatch Connect.

  • Page 39: View User Screen Example

    ® Praxair StarWatch Connect Website Figure 14: View User Screen Example Figure 15: Add New User Screen Example P-15-748 User Guide Issued: 11 Jul 2016, Revised: 12 Oct 2016 Page 33 of 35...

  • Page 40: Chapter 5-My Account

    Description of Screen Items Preferences: Select edit to select the default view that you see on logging into the StarWatch Connect Website. Only the “List” view is active for StarWatch Connect. Profile: Select edit to change the following attributes: First Name, Last Name, and Email Address.

  • Page 41: Chapter 6-Help

    ® Praxair StarWatch Connect Website Chapter 6—Help This chapter covers the following: • How to Access Technical Support Information • Resources for User Manual and Operational Guide. 1. Select Help, located at the upper-right corner of the screen, to access technical support information (see Figure 17).
  • Page 43 ® PRAXAIR StarWatch™ Connect Website A—S PPENDIX ATCH ONNECT EGULATOR TATEMENT P-15-754 User Guide Issued: 11 Jul 2016, Revised: 12 Oct 2016...
  • Page 44 Appendix A User Guide P-15-754 Issued: 11 Jul 2016, Revised: 12 Oct 2016...

  • Page 45: Starwatch Connect Regulatory Statements

    StarWatch™ Connect Website StarWatch Connect Regulatory Statements The following regulatory statements apply to the StarWatch Connect system, consisting of a (1) StarWatch Connect wireless transmitter (FCC ID: SZ9ZPOINT; IC: 10940A-ZPOINT), (2) StarWatch Connect CDMA cellular gateway (FCC ID: RI7CE910-DUAL), and (3) StarWatch Connect GSM cellular gateway (FCC ID: RI7HE910, S4GEM35XB;...

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