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MediaGear USB-C PD User Manual

Universal dock
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USB-C PD Universal Dock
User Guide

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Summary of Contents for MediaGear USB-C PD

  • Page 1 USB-C PD Universal Dock User Guide...
  • Page 2 MediaGear products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. MediaGear shall not be liable for technical or editorial errors or omissions contained herein. First Edition: April 2018...

  • Page 3: Table Of Contents

    Table of contents 1 Getting started ............................. 1 Identifying components ............................1 Top and front ............................1 Rear ..............................2 Left ............................... 3 Setting up the universal dock ..........................4 Step 1: Connecting to AC power ......................4 Step 2: Connecting to the device ......................5 Step 3: Prevent Sleep or Hibernation ....................
  • Page 4 5 Specification .............................. 19 Input power ................................19 Operating environment ............................19 Index ................................20...

  • Page 5: Getting Started

    Getting started Identifying components This chapter identifies the visible hardware features of the USB-C PD universal dock and provides setup instructions. NOTE: The USB-C PD universal dock may have features that are not supported by your computer. Top and front...

  • Page 6: Rear

    Rear Component Description Power connector Connects an AC adapter. USB 2.0 ports (2) Connect an optional USB device, such as a keyboard, mouse, external drive, printer, scanner, or USB hub. USB 3.0 charging ports (2) Connect an optional USB device, such as a keyboard, mouse, external drive, printer, scanner, or USB hub.

  • Page 7: Left

    RJ-45 (network) jack Connects a network cable. HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio Component Description component, or a high-speed Multimedia Interface (HDMI) device. DisplayPort Connects an optional digital display device, such as a high- performance monitor or projector.

  • Page 8: Setting Up The Universal Dock

    Setting up the Universal dock Step 1: Connecting to AC power WARNING! To reduce the risk of electric shock or damage to your equipment: Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times. Disconnect power from the equipment by unplugging the power cord from the electrical outlet.

  • Page 9: Step 2: Connecting To The Device

    Step 2: Connecting to the device To connect the device to the universal dock via USB Type-C: Connect the USB Type-C end of a USB Type-C cable to the USB Type-C port on the rear of the universal dock. Connect the other end of the USB cable to a USB port on the device. NOTE: For a faster connection and better performance, use a USB 3.0 port on your device if one is available.

  • Page 10: Setting Up The Software

    Setting up the software This section describes how to install the USB-C PD universal dock software on computers running the Windows 10, Windows 8, Windows 7, Windows Vista® or Mac OS operating system. Connect the dock to laptop. Click the disk named "MediaGear" and select the drivers of Windows or Mac.

  • Page 11: Using The Software

    Using the software Using DisplayLink Use DisplayLink to configure the display of a monitor attached to the universal dock: Click the DisplayLink icon in the taskbar. To set the external monitor as an extension of the primary monitor, click Extend. –...

  • Page 12: Using Additional Software Features

    – or – To set the external monitor as a copy of the primary monitor on computers running Windows 10 or Windows 8, select Duplicate. To set the external monitor as a copy of the primary monitor on computers running Windows 7, select Duplicate these displays. To set the external monitor as a copy of the primary monitor on computers running Windows Vista, select This is my main monitor.

  • Page 13: Using The Universal Dock

    Using the universal Dock Universal Dock guidelines ● Operating systems—For optimal performance, use the universal dock with computers running the Windows 10, Windows 8, Windows 7, Windows Vista, Mac OS operating system that Displaylink can supporting. Please refer the link of Displaylink, http://www.displaylink.com/downloads.

  • Page 14: Connecting To A Network

    Connecting to a network You can connect your computer through the universal dock to a network. This requires an Ethernet cable (purchased separately). Connect the universal dock to your computer. Connect one end of the Ethernet cable to the RJ-45 (network) jack on the universal dock (1) and connect the other end to an RJ-45 wall jack (2) or router.

  • Page 15: Connecting Usb Devices

    Connecting USB devices The universal dock has six USB ports: two USB 2.0 ports on the front panel (1), and two USB 2.0 ports (2) and two USB 3.0 ports (3) on the rear panel. Use the USB ports to connect optional external USB devices, such as a keyboard and mouse, the front port support fast charging.

  • Page 16: Connecting To A Displayport Display Device

    Connecting to a DisplayPort display device The universal dock can also be connected to an external display device, such as a monitor or a projector, through the DisplayPort. The universal dock supports video connections to the HDMI port and the DisplayPort at the same time.

  • Page 17: Connecting Audio

    Connecting audio You can connect headphones or speakers directly into the headphone jack on the universal dock. In addition, you can also connect analog audio devices. NOTE: Do not connect more than one audio device to the universal dock. NOTE: The headphone jack on the computer is disabled when an audio device is connected to the universal dock, or when the universal dock is connected to the USB laptop Speaker (purchased separately).

  • Page 18: Disconnecting The Universal Dock

    Disconnecting the universal dock To disconnect the universal dock from the device, follow these steps: Click the Safely Remove Hardware icon in the notification area. Click Safely Remove USB Docking Station. The Safe to Remove Hardware message is displayed. Disconnect the USB cable from the device (1) and then disconnect the universal dock (2).

  • Page 19: Troubleshooting

    Troubleshooting Solving common problems The following tables list possible problems and the recommended solutions. General use and connection problems Problem Possible cause Solution The power light is off The universal dock is not Connect the power cord to the connected to AC power. universal dock and to an AC outlet.

  • Page 20: Audio Problems

    Cannot uninstall DisplayLink core software Uninstall universal Dock, and then using Uninstall in Windows 10 or Windows uninstall Displaylink Software Installer. 8 or Uninstall a program in Windows 7 or This automatically uninstalls DisplayLink. Windows Vista. In Windows 10 or Windows 8, use Uninstall.
  • Page 21 Problem Possible cause Solution before the universal dock was disconnected from the computer. A video device connected to the external Use the display device on the computer. The universal dock does not support monitor port on the computer displays a viewing Blu-ray or other protected black screen when playing Blu-ray or other content on an external display device...

  • Page 22: Getting More Information

    Help and Support by selecting Start > Help and Support of your computer. ● The MediaGear Web site (http://www.mediagearpro.com) provides product news and software updates. Contacting support If you cannot solve a problem using the troubleshooting tips in this chapter, you may need to contact support.

  • Page 23: Specification

    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by MediaGear for use with this universal dock. The universal dock can operate on DC power within the following specifications.

  • Page 24: Index

    Index operating systems supported 9 analog audio 13 audio connection ports analog 13 DisplayPort 3 audio, connecting 13 HDMI 3 audio-out (headphone)/audio-in USB 1, 2, 11 (microphone) combo jack 2, 13 power guidelines 9 connectors Universal dock, connecting 4 power 2, 4 power connector 2, 4 device RJ-45 (network) jack 3, 10...

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