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Alpha Communications AlphaRefuge 2400 Series Installatin & Operations Manual

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2400 Series
Installation & Operations Manual
42 Central Drive | Farmingdale , NY 11735
AWD266
631-777-5500 | 800-666-4800
Made in the USA
Rev. 07/18
www.alphacommunications.com

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Summary of Contents for Alpha Communications AlphaRefuge 2400 Series

  • Page 1 2400 Series Installation & Operations Manual 42 Central Drive | Farmingdale , NY 11735 AWD266 631-777-5500 | 800-666-4800 Made in the USA Rev. 07/18 www.alphacommunications.com...
  • Page 2: Phone

    Items Needed Included • Command Center Phone with phone line cable • Distribution Module • System wiring (pigtail cables, power cord, ethernet cable for programming if needed) • Cabinet (wall mount) or Stand (desk mount) Not Included • 22 or 24 AWG twisted, shielded cable •...
  • Page 3: Phone

    Command Center Typical System Layout Typical System Layou Two Wire Connection to Card 1 Extension 2001 Blue and White / Blue Stripe Command Center 1 Wire Pair Per Phone (22 ga.) Two Wire Connection to Card 1 Extension 2002 1 Wire Pair Per Orange and White / Orange Stripe Phone (22 ga.) Distribution...
  • Page 4: Phone

    Distribution Module Wiring Step 3 Card Wiring • These instructions apply for connecting the Command Center to the Distribution Module as well as for connecting Emergency Phones to the Distribution Module. • The maximum cable run to the Distribution Module from the base station phone is 6,200’ for 22AWG and 3,900’...
  • Page 5: Table Of Contents

    Card 1 Example 2004 PHONE 4 2002 PHONE 2 2001 PHONE 1 2003 PHONE 3 TELCO LINE 2 TELCO LINE 1 Note: Do not use the green and SECONDARY COMMAND CENTER brown pairs OR BUTTON CONSOLE COMMAND CENTER 1 • The second through fifth card will always be used for connecting additional emergency phones. For Card 2: •...
  • Page 6 Option 2 56-92 Zone System: • Each card installed will have 6 ports • On top of each port there is a label indicating connection: S01-S_ is the port used for connecting emergency phones TD(1-2)(3-4) with a dot under the D is the port used for connecting Command Center phone(s) TD(1-2)(3-4) with a dot under the T is the port used for outside Telco line •...
  • Page 7: Port 1: (01-04) Connection For 4 Emergency Phones

    • The second through fifth card will always be used for connecting additional emergency phones. For Card 2: • Port 1: (01-04) Connection for 4 Emergency Phones • Port 2: (05-08) Connection for 4 Emergency Phones • Port 3: (09-12) Conneciton for 4 Emergency Phones •...
  • Page 8: Phone

    Step 4 Plug one end of the Distribution Module Power Cable into the DC Adapter Port on the Distribution Module. Plug the other end into the Alpha Communicatuions® model PWRAPC Series Power Supply. Step 5 Turn on the Power Supply. Step 6 Turn on the Distribution Module.
  • Page 9: Option

    Emergency Phone Programming Step 8 Program the emergency phone for the desired calling pattern Option 1 Emergency Phone Calls the Command Center 1. For the Emergency Phone to call the Command Center, follow the instructions that came with the phone to program Memory Location 1 to dial 3931 Option 2 Emergency Phone Calls the Command Center First, then a Number Outside the Building...
  • Page 10 Operating Instructions Indicator Status 1. Red LED Light - Incoming call or connected to outside party 2. Blue LED Light - Active call 3. Blue LED Flashing - Call on hold Answering Call at Command Center 1. Lift the handset to answer the first incoming call 2.
  • Page 11: Phone

    Troubleshooting Problem Possible Cause & Solutions Command Center • Check wires for voltage. It should be 28vdc will not power on: • If no voltage is detected, confirm you are connected to the DKP port on the Distribution Module • If you have 48vdc, you are incorrectly connected to an SLT port Emergency Phones •...