Olala iDisk Me User Manual page 28

﹡Q: When copy the photos from iPhone to the flash drive, the quantity is not the same.
A: If the photos have been edited, the format was changed, so the quantity can be less.
﹡Q: While using the product for a period of time, the identi cation time of the App seems
to be longer.
A: Because of plugging out by force. (Plug out the ash drive when the process is taking,
like copy and delete.) It can be fixed after formatting the disk on PC. Note: When using
the ash drive, you must use in a right way. Don't force to plug it out while using.
﹡Q: After using for a period of time, it shows the big capacity has been used. But there is
no le in the drive.
A: You need to Log Out in a right way after using. This problem may be caused by files
that not deleted thoroughly. It can be fixed after formatting the disk on PC.
﹡Q: When plug the ash drive into your device, shows "need to scan and x".
A: You need to Log Out in a right way after using. When you see "need to scan and fix",
please follow the instruction to fix it. If the problem can't be solved, you need to
format in computer and choose FAT32 or exFAT.
﹡Q: What reason caused the failing of transferring the single file which exceeds 4GB
capacity?
A: Fat32 format can't support the file exceeding the 4GB capacity, you should switch the
format from Fat32 to exFAT.
﹡Q: How to format from Fat32 to exFAT?
A: Firstly, plug it in your computer. Secondly, right click the mouse on your drive. Lastly,
click "format", then choose "exFAT" to begin format.
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