Nissei NA3338WEGK Operator's Manual
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Nissei NA3338WEGK Operator's Manual

Na 3338 rapid combi apm
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Operator Manual
NA 3338 Rapid Combi APM
Win Equipment B.V.
De Kronkels 31
3752 LM Bunschoten
the Netherlands
Tel.:
+31 (0)33 299 22 66
E-mail:
service@nissei.nl

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  • Page 1 Operator Manual NA 3338 Rapid Combi APM Win Equipment B.V. Tel.: +31 (0)33 299 22 66 De Kronkels 31 E-mail: service@nissei.nl 3752 LM Bunschoten the Netherlands...
  • Page 2 ‘translation of the original instructions’ Version date: March 27 2018...

  • Page 3: Table Of Contents

    Operator Manual NA 3338 Rapid Combi APM Contents Contents ..........3 1 Introduction .
  • Page 4 Operator Manual NA 3338 Rapid Combi APM 6 Faults ..........27 Messages on display.

  • Page 5: Introduction

    Operator Manual NA 3338 Rapid Combi APM 1 Introduction 1.1 Purpose The purpose of this Operator Manual is to provide the operator with information relating to the use and maintenance of the NA 3338 Rapid Combi APM.  Read this Operator Manual carefully before using the machine. 1.2 Manufacturer Win Equipment B.V....

  • Page 6: Warranty

    Operator Manual NA 3338 Rapid Combi APM This machine contains fluorinated greenhouse gases in a hermetically sealed system with the values as specified in the label. 1.4 Warranty The dealer offers, on new machines, a 5-year warranty on expensive parts and a 12-month warranty on non-wearing parts and repair costs.

  • Page 7: Safety

    Operator Manual NA 3338 Rapid Combi APM 2 Safety 2.1 Symbols used in this manual. Below you will find an explanation of the symbols that may be used in this manual to draw the attention of the reader to particular situations. Caution needed:...

  • Page 8: Safety Symbols On The Machine

    Operator Manual NA 3338 Rapid Combi APM 2.3 Safety symbols on the machine The following safety symbols have been affixed to the machine: Location of emergency stop. This symbol is affixed to the left front side of the machine above the emergency stop button. Risk of trapping hand....

  • Page 9: Safety Instructions

    Operator Manual NA 3338 Rapid Combi APM 2.4 Safety instructions The machine meets the basic health and safety requirements of the relevant directives of the European Union. Improper or careless use can lead to dangerous situations. Please observe the following general safety instructions: •...

  • Page 10: Operation And Maintenance

    Operator Manual NA 3338 Rapid Combi APM 2.5 Operation and maintenance The machine may only be operated, maintained and cleaned by trained staff.  The end user determines the basis on which staff are authorised for this purpose. 2.6 Hygiene Good hygiene is very important.

  • Page 11: Installation

    Operator Manual NA 3338 Rapid Combi APM 3 Installation Read this chapter carefully before installing the machine. This is the only way to ensure maximum safety. 3.1 Introduction The dealer carries out the initial installation. When moving the machine you are advised to contact the dealer.

  • Page 12: Connection Of Cooling Water

    Operator Manual NA 3338 Rapid Combi APM 3.4 Connection of cooling water  This paragraph only aplies to water-cooled machines. • Connect the supply hose to a washing machine tap (3/4’’ water tap with ventilation). The water pressure must be a minimum of 1 bar and a maximum of 3 bar.

  • Page 13: Machine Description

    Operator Manual NA 3338 Rapid Combi APM 4 Machine description 4.1 Function and products The machine is only suitable for the commercial preparation of soft ice cream and milkshakes using water, ice cream mix and flavoured syrups as ingredients. 4.2 Machine overview 1.
  • Page 14 Operator Manual NA 3338 Rapid Combi APM Operating panel 1 • H Huzzle function; switches the water supply for milkshake on or off. • 1, 2, 3 and 4 Selection keys for milkshake flavours. AIR Switches the air compressor on or off. 'AIR' must always be switched on in operating mode....
  • Page 15 Operator Manual NA 3338 Rapid Combi APM Buffet operation (optiona) 1. Camouflaged buffet button. The selection buttons only work if they are pressed simultaneously with the buffet button. The buffet button prevents customers to operate the machine unintended. Combi-head 1. Soft ice cream dispensing handle On the underside of the combi-head ...
  • Page 16 Operator Manual NA 3338 Rapid Combi APM Mix tank 1. Mix pump 2. Mix tank agitator 3. Air hoses Ice twister (option) With the ice twister you can mix ingredients, like nuts or toppings, through the ice cream. 1. Operating button 2.

  • Page 17: Operation

    Operator Manual NA 3338 Rapid Combi APM 5 Operation 5.1 Start up (start of working day) First check whether the machine is in ‘STANDBY’ mode. If this is not the case, measure the temperature of the mix in the mix tank. If the temperature is higher than 7°C, empty, ...
  • Page 18 Operator Manual NA 3338 Rapid Combi APM 10 min 7. Wait 10 minutes. 8. Press ‘OFF’. 9. Press ‘RUN’. 10. Wait until 2 horizontal 11. Dispence one or two 12. Dispence one milksha- lines are shown in the ice creams, taste ke, taste it and throw left display.

  • Page 19: Dispensing Soft Ice Cream

    Operator Manual NA 3338 Rapid Combi APM 5.2 Dispensing soft ice cream 1. Hold an ice cream cup 2. Pull the ice cream 3. Push the ice cream or cone under the ice handle down fully. handle up fully. cream dispensing The ice cream is now spout.

  • Page 20: Dispensing Milkshake

    Operator Manual NA 3338 Rapid Combi APM 5.3 Dispensing milkshake 1. Place a cup in the cup 2. Select the required holder. flavour. The machine is set to choice 4 vanilla flavour as standard. The flavours for choi- ce 1, 2, and 3 are at choice.

  • Page 21: Switching Off & Standby

    Operator Manual NA 3338 Rapid Combi APM 5.4.1 Switching off & standby 1. Press ‘OFF’. 2. Press ‘STANDBY’. 3. Remove the cup hol- der. 4. Clean the combi-head 5. Disinfect the combi- 6. Clean the cup holder. and machine using a head with 80% alco- brush and a clean clo- hol spray.

  • Page 22: Switching Off & Pasteurising

    Operator Manual NA 3338 Rapid Combi APM 5.4.2 Switching off & pasteurising 1. Pull the syrup head 2. Clean the syrupi-head 3. Disinfect the syrup- out of the combi- with a clean cloth. head with 80% alco- head. (preferably with pa- hol spray.

  • Page 23: Emergency Stop

    Operator Manual NA 3338 Rapid Combi APM 10. Disinfect the combi- 11. Clean the cup holder. 12. Place the cup holder. head with 80% alco- hol spray. 5.5 Emergency stop The machine must be switched off immediately if people or machinery are at risk: •...

  • Page 24: Dry Fill (Optional)

    Operator Manual NA 3338 Rapid Combi APM 5.7 Dry fill (optional) To fill or top up the machine with ice cream mix using ice cream powder: 1. Remove the lid from the mix tank. 2. Press ’D.F.’ for 3 seconds. A set amount of water now flows into the mix tank.

  • Page 25: Changing The Settings

    Operator Manual NA 3338 Rapid Combi APM 5.8 Changing the settings 5.8.1 Adjusting the viscosity  Use this function only during ‘Run’. The viscosity can be adjusted in half increments. On the display this is shown with a . (dot) after the last digit. For example, 1.6. is half more than 1.6 5 sec 1.

  • Page 26: Adjusting Syrup Quantity

    Operator Manual NA 3338 Rapid Combi APM 5.8.3 Adjusting syrup quantity The syrup quantity can be set per flavour using the flavour control buttons at the top of the syrup compartment. Less syrup: More syrup: • Turn the control but- •...

  • Page 27: Faults

    Operator Manual NA 3338 Rapid Combi APM 6 Faults You will probably be able to resolve some of the faults yourself without difficulty. First try to remedy faults yourself using the instructions in this manual before contacting the dealer. 6.1 Messages on display The following messages can appear on the display: Message Problem...

  • Page 28: How Can I Get The Best Yield From The Machine

    Operator Manual NA 3338 Rapid Combi APM 6.2 How can I get the best yield from the machine The machine must be running at a stable speed with a constant air/mix balance in order to achieve the best yield. If this air/mix balance is not constant, your ice cream will be soft or wet or your machine will make a rasping sound, you will experience a popping from the tap opening or the machine's display will show the indication LO.

  • Page 29: What Should I Do In Case Of Rasping, Popping Or If The Machine Displays Lo

    Operator Manual NA 3338 Rapid Combi APM 6.2.3 What should I do in case of rasping, popping or if the machine dis- plays LO Rasping, popping or LO in the display is almost always due to too much air in the cylinder.
  • Page 30 Operator Manual NA 3338 Rapid Combi APM Problem Cause Remedy The ice cream is too Not much air in the ice See paragraph 6.2.3 soft (not caused by cream (not caused by ‘What should I do in case excessive sales). few sales over a long of rasping, popping or if period).
  • Page 31 Operator Manual NA 3338 Rapid Combi APM Problem Cause Remedy Dirt is dripping from the The seal in the Please contact the dealer as soon as possible.  little hole at the bottom milkshake motor is of the shaker motor. worn.

  • Page 32: Maintenance

    The following items are needed when cleaning the machine: • Buckets and brushes • Tea towel or kitchen roll • Cleaning agent (recommended: Nissei Cip Clean) • Disinfecting agent (recommended: Nissei Algides) • O ring remover and piston puller • 80% alcohol spray •...

  • Page 33: Preventive Maintenance

    Operator Manual NA 3338 Rapid Combi APM 7.2.2 Preventive maintenance Preventive maintenance can be carried out by the operator when cleaning the machine. The following parts must be checked: • Rubbers and O rings of the mix pump and ice cream head. We advise you to replace these twice a year.

  • Page 34: Cleaning And Disinfecting

    • Place the parts on a clean tea towel or sheet of kitchen paper. Cleaning solution • Make a solution of 100 ml Nissei Cip Clean and 10 litres of warm water in a clean bucket.  During cleaning, regularly change the cleaning solution....

  • Page 35: Decalcify

    Decalcify solution • Make a solution of 1 liter Nissei Descaler and 10 litres of cold water. 7.3 (Dis)assembling, cleaning and disinfecting the machine Please read the general instructions on cleaning and disinfecting before starting.

  • Page 36: Defrosting And Draining Cylinder

    Operator Manual NA 3338 Rapid Combi APM 7.3.2 Defrosting and draining cylinder  Throw away the old ice cream mix. Do NOT re-use 10 min 1. Press ‘OFF’. 2. Press ‘PASTEURI- 3. Wait 10 minutes. SING’. 10 sec 4. Press ‘OFF’. 5.

  • Page 37: Removing Mix Pump And Mix Tank Agitator

    Operator Manual NA 3338 Rapid Combi APM 7.3.3 Removing mix pump and mix tank agitator Make sure there is no more pressure in the cylinder before removing the mix pump from the mix tank. 1. Disconnect the air ho- 2. Remove the mix 3.

  • Page 38: Cleaning The Mix Tank And Cylinder

    Operator Manual NA 3338 Rapid Combi APM 7.3.5 Cleaning the mix tank and cylinder cold water 1. Fill the mix tank com- 2. Press ‘WASH’. 3. Clean the mix tank. pletely with cold wa- ter. cleaning solution 4. Press ‘OFF’. 5.
  • Page 39 Operator Manual NA 3338 Rapid Combi APM 5 min 13. Press ‘WASH’. 14. Wait 5 minutes. 15. Press ‘OFF’. 16. Drain all the water out 17. Repeat steps 12 to of the machine. Do not return the mix pumps to the mix tank yet.  This is done during start up.

  • Page 40: Decalcify The Machine

    Operator Manual NA 3338 Rapid Combi APM 7.3.6 Decalcify the machine Decalcify the machine every 4 cleaning, but at least twice a year. Place all the cleaned stainless steel parts of the mix pump in the mix tank so these are decalcified too.. decalcify solution 10 min...

  • Page 41: Removing The Combi-Head

    Operator Manual NA 3338 Rapid Combi APM 7.3.7 Removing the combi-head. 1. Press the ‘emergency 2. Pull the syrup head 3. Replace the locking stop’ so the machine out of the combi- pin in the combi-head. is shut down comple- head.

  • Page 42: Disassembling, Cleaning And Disinfecting The Combi-Head

    Operator Manual NA 3338 Rapid Combi APM 7.3.8 Disassembling, cleaning and disinfecting the combi-head 1. Push the two pistons 2. Loosen the allen bolts. 3. Remove the APM unit out of the combi- from the milkshake head. motor. 4. Pull the milkshake mo- 5.

  • Page 43: Dis)Assembling, Cleaning And Disinfecting The Milkshake Motor

    Operator Manual NA 3338 Rapid Combi APM 7.3.9 (Dis)assembling, cleaning and disinfecting the milkshake motor 1. Remove the locking 2. Carefully pull the 3. Remove the O rings screw. brush housing from from the brush hou- the milkshake motor. sing. cleaning disinfecting 4.

  • Page 44: Fitting The Combi-Head

    Operator Manual NA 3338 Rapid Combi APM 7.3.10 Fitting the combi-head 1. Fit the valve hose to 2. Fit the two O rings to 3. Insert the non-return the non-return valve. the non-return valve. valve in the combi- This must NOT be lu- These must NOT be head.

  • Page 45: Dis)Assembling, Cleaning And Disinfecting The Cylinder Beater

    Operator Manual NA 3338 Rapid Combi APM 7.3.11 (Dis)assembling, cleaning and disinfecting the cylinder beater 1. Remove the beater 2. Remove the cream 3. Clean the (outside of) from the cylinder. seal from the drive the cylinder. (Be careful not to drop shaft at the back of the scraper blades the cylinder.

  • Page 46: Fitting The Combi-Head

    Operator Manual NA 3338 Rapid Combi APM 7.3.12 Fitting the combi-head 1. Attach the gasket to 2. Place the combi head 3. Make sure the milk the back of the combi on the machine. shake dispensing head. (Be careful! The pin piston fits the joint DO NOT lubricate it! for the headprotection...

  • Page 47: Disinfecting The Machine

    Operator Manual NA 3338 Rapid Combi APM 10. Fit the dispensing 11. Reattach the locking handles in the combi- pins for the dispen- head. sing handles. 7.3.13 Disinfecting the machine disinfecting solution 5 min 1. Fill the mix tank com- 2.

  • Page 48: (Dis)Assembling, Cleaning And Disinfecting The Mix Pump

    Operator Manual NA 3338 Rapid Combi APM 7.3.14 (Dis)assembling, cleaning and disinfecting the mix pump 1. Pull the locking pins 2. Remove the pump 3. Remove the nozzle tu- out of the pump. foot from the pump. 4. Remove the nozzle 5.
  • Page 49 Operator Manual NA 3338 Rapid Combi APM 13. Remove the three  14. Remove the valve 15. Remove the mix valve O rings from the pump hose from the pump from the pump foot. foot. foot. cleaning disinfecting 16. Clean and disinfect all 17.
  • Page 50 Operator Manual NA 3338 Rapid Combi APM 25. Fit the O ring to the 26. Lubricate the shaft. 27. Lubricate the inner  shaft. O rings of the middle disc. 28. Slide the middle disc 29. Turn the top disc onto 30.

  • Page 51: Starting Up The Machine

    Operator Manual NA 3338 Rapid Combi APM 34. Attach the pump foot 35. Insert the locking pins 36. Attach the nozzle to to the pump. through the pump the tube. Ensure a proper align- housing. ment of the nozzle be- hind the ridge.
  • Page 52 Operator Manual NA 3338 Rapid Combi APM 10 min 10. Press ‘WASH’. 11. Push the dispensing 12. Wait at least 10 minu- handle for ice cream tes. downwards until ice cream mix comes out of the combi-head and the mix pump starts pumping.

  • Page 53: Clean And Rinse Syrup Head And Hoses

    Operator Manual NA 3338 Rapid Combi APM 7.3.16 Clean and rinse syrup head and hoses These operations must be carried out once every three months (once every two cleanings). 1. Press ‘OFF’. 2. Remove the syrup 3. Pull the two locking head from the combi- pins from the syrup head.
  • Page 54 Operator Manual NA 3338 Rapid Combi APM water 10. Hang all the syrup ho- 11. Unscrew all the lids 12. Hang all the tubes ses in a empty bucket. from the syrup tanks. from the lids in a buc- ket of hot water. Flushing stopped 13.
  • Page 55 Operator Manual NA 3338 Rapid Combi APM 22. Repeat steps 20 and 23. Tighten the lids on the 24. Press ‘1’. 21 for the other syrup tanks. flavours. 25. Wait till syrup flows 26. Press ‘1’. 27. Repeat steps 24 to 26 out from the hoses.

  • Page 56: Transportation

    Operator Manual NA 3338 Rapid Combi APM 8 Transportation and storage Check that all connections have been disconnected before moving the machine. 8.1 Transportation The following rules must be observed during transportation: • Always transport the machine upright. • Use suitable lifting gear. Do not lift the machine manually. If necessary, have the machine transported by a specialist company.

  • Page 57: Discarding

    Operator Manual NA 3338 Rapid Combi APM 9 Discarding 9.1 Environmental factors The following must be observed: When discharging the machine it must be handed in to an authorized waste collection point for electrical equipment. Here the machine is disposed of in an environmentally friendly manner and materials are reused.
  • Page 58 Operator Manual NA 3338 Rapid Combi APM Version date: March 27 2018...

  • Page 59: Annex 1 Specifications

    Operator Manual NA 3338 Rapid Combi APM Annex 1 Specifications Machine dimensions Height 1500 mm 1525 mm (including dry fill tap) Width 460 mm Depth 825 mm Weight Approx. 185 kg Connection details Electrical 400 V 3 x 16 amp + N + PE Water pressure min.

  • Page 60: Annex 2 Spare Parts

    Operator Manual NA 3338 Rapid Combi APM Annex 2 Spare Parts A2.1 Combi-head, syrup block and beater Version date: March 27 2018...
  • Page 61 Operator Manual NA 3338 Rapid Combi APM Version date: March 27 2018...

  • Page 62: A2.2 Mix Pump

    Operator Manual NA 3338 Rapid Combi APM A2.2 Mix pump Version date: March 27 2018...
  • Page 63 Operator Manual NA 3338 Rapid Combi APM Version date: March 27 2018...

  • Page 64: A2.3 Milkshake Motor And Apm Sensor

    Operator Manual NA 3338 Rapid Combi APM A2.3 Milkshake motor and APM sensor Item no. Name Quantity Product no. Shake Motor 31010 O ring 26.58 x 3.53 (orange) 35001 Allen bolt (flat head) M4 x 6 028246 Brush housing 31002 O ring 24 x 3.5 (blue) 35025 APM sensor...

  • Page 65: Annex 3 Ec Declaration

    De Kronkels 31 3752 LM Bunschoten The Netherlands hereby declares that the following machine: Name: Nissei soft ice cream machine Type: NA 3338 Rapid Combi APM is in conformance with the following EC directive: • the Machinery Directive 2006/42/EC and the following harmonised European standards: •...

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