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37 EXPORT STREET
LYTTON Q 4178
PHONE: 1800 807 604
FAX: 1800 807 609
P a g e 1
RainPro RM4000-3 Rain to Mains Backup System
Installation Guide & Owners Information
FOR MODELS: RM4000 – RM5000 – RM6000 – RM7000
** Please leave this guide in a safe place for the owner **
RQS Document Number: RQS.1010 Modified 16/02/2018
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Summary of Contents for ASCENTO RainPro RM4000-3
- Page 1 PHONE: 1800 807 604 FAX: 1800 807 609 P a g e 1 RainPro RM4000-3 Rain to Mains Backup System Installation Guide & Owners Information FOR MODELS: RM4000 – RM5000 – RM6000 – RM7000 ** Please leave this guide in a safe place for the owner **...
- Page 2 0434 687 825 Installation issues are covered by the Builders/installers warranty policy.
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Page 3: Installation Instructions And Checklist
37 EXPORT STREET LYTTON Q 4178 PHONE: 1800 807 604 FAX: 1800 807 609 P a g e 3 RainPro™ RM4000-3 / RM5000-3 / RM6000-3 / RM7000-3 Rain to Mains Controller & Pump Installation Instructions and Checklist All installations must be in accordance with AS/NZS 3500.1 ... - Page 4 37 EXPORT STREET LYTTON Q 4178 PHONE: 1800 807 604 FAX: 1800 807 609 P a g e 4 Step 7 Attach Rainwater supply to the RM4000-3 Valve as shown in the diagram. Step 8 Connect Discharge pipework to the RM4000-3 Valve. Use flexible, not rigid, pipework to ...
- Page 5 37 EXPORT STREET LYTTON Q 4178 PHONE: 1800 807 604 FAX: 1800 807 609 P a g e 5 INSTALLATION CHECKLIST: MUST BE FILLED IN FOR WARRANTY TO APPLY Installer Name _____________________________ Qualification:________________________________________(write Owner if applicable) Phone Number:_________________________ If installed by a Plumber or Electrician, Licence No: _____________________ Installation Address:_______________________________________________________________ Tick the boxes as the item is completed/correct, put n/a if not applicable;...
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Page 6: Troubleshooting Guide
37 EXPORT STREET LYTTON Q 4178 PHONE: 1800 807 604 FAX: 1800 807 609 P a g e 6 RainPro™ RM4000-3 Rain to Mains Controller & Pump TROUBLE SHOOTING GUIDE Tick box after check has been completed WARNING!!!! SAFETY FIRST – TAKE PRECAUTIONS!!! Before servicing a pump, always shut off the power supply and then make sure you are not standing in water and that there is no risk of electrical shock. - Page 7 Plumber. If you have followed all the above instructions and continue to have a problem with your RainPro RM4000-3 system & if you are sure the problem is a warranty problem please or log a ticket at www.reefe.com.au/warranty/...
- Page 8 2. This warranty covers failure due to manufacturing defects for Rain-to-Mains Systems purchased from Ascento, and used in mainland Australia. We shall repair or replace faulty goods when we ascertain that the fault is due to manufacturing defects, within the period of time as advised by us for any particular item.
- Page 9 37 EXPORT STREET LYTTON Q 4178 PHONE: 1800 807 604 FAX: 1800 807 609 P a g e 9 ADDITIONAL TROUBLE-SHOOTING CHECKS FOR PUMP ISSUES - Check the following before requesting service or repair. A call out fee applies to all field services outside of Warranty Period and additional labour cost may apply.
- Page 10 Backup Valves, Pump Controller and the Pump, MUST BE REPLACED WITH GENUINE PARTS or the system will malfunction. Manufactured by ASCENTO GROUP AUSTRALIA 37 Export St, Lytton, Brisbane, QLD 4178 P: 1800 807 604 E: sales@ascento.com.au RQS Document Number: RQS.1010 Modified 16/02/2018...
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