Support - Samsung BN68-02140A-00 User Manual

Support

Self Diagnosis
❑
Picture Test

If you think you have a picture problem, perform the picture test. Check the color pattern
on the screen to see if the problem still exists.
Does the problem still exist with this test photo? appears on the screen.
N
If the test pattern does not appear or there is noise in the test pattern, select Yes
If the test pattern is properly displayed, select No
• Yes: There may be a problem with the TV. Contact the Samsung Call center.
• No: There may be a problem with your external equipment. Please check your
connections.
If the problem still persists, refer to the external device's user manual.
Sound Test

If you think you have a sound problem, please perform the sound test. You can check the
sound by playing a built-in melody sound through the TV.
Does the problem still exist with this sound test? appears on the screen.
N
If during the sound test you can hear sound only from one speaker or not at all, select
Yes.
If you can hear sound from the speakers, select No.
• Yes: There may be a problem with the TV. Contact the Samsung Call center.
• No: There may be a problem with your external equipment. Please check your
connections. If the problem still persists, refer to the external device's user manual.
If you hear no sound from the TV's speakers, before performing the sound test, make sure Speaker Select is set to TV speaker
N
in the Sound menu.
The melody will be heard during the test even if Speaker Select is set to External Speaker or the sound is muted by pressing
N
the MUTE button.
Signal Strength (Digital)

Unlike analog channels, which can vary in reception quality from snowy to clear, digital
(HDTV) channels have either perfect reception quality or you will not receive them at all.
So, unlike analog channels, you cannot fine tune a digital channel. You can, however,
adjust your antenna to improve the reception of available digital channels.
If the signal strength meter indicates that the signal is weak, physically adjust your
N
antenna to increase the signal strength. Continue to adjust the antenna until you find
the best position with the strongest signal.
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Self Diagnosis
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Self Diagnosis
Picture Test
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Signal Strength
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Signal Strength
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