Check Points Before Requesting Service - Samsung BN68-01736A-00 User Manual

Check Points before Requesting Service

Symptom
Anynet+ does not
work.
I want to start
Anynet+.
I want to exit Anynet+. ■
the Configuring
Anynet+ connection
message appears on
the screen.
the Anynet+ device
does not play.
the connected device
is not displayed.
the tV programme
cannot be recorded.
the tV sound is not
output through the
receiver.
Solution
■ Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+
devices only.
■ Connect only one receiver.
■ Check if the Anynet+ device power cord is properly connected.
■ Check the Anynet+ device's Video/Audio/HDMI 1.3 cable connections.
■ Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
■ Check whether the TV remote control is in TV mode.
■ Check whether it is Anynet+ exclusive remote control.
■ Anynet+ doesn't work at a certain condition. (Searching channels, Operating
WISELINK, Plug & Play, etc.)
■ When connecting or removing the HDMI 1.3 cable, please make sure to search
devices again or restart your TV.
■ Check if the Anynet+ Function of Anynet+ device is set on.
■ Check if the Anynet+ device is properly connected to the TV and check if the
Anynet+ (HDMI-CEC) is set to On in the Anynet+ Setup menu.
■ Press the tV/DtV button on the TV remote control to switch to TV. Then press
the tOOLS button to show the Anynet+ menu and select a menu you want.
Select View tV in Anynet+ menu.
■ Press the SOURCE button on the TV remote control and select a device other
than Anynet+ devices.
P /
■ Press any of
the channel button operates only when a tuner-embedded Anynet+ device is not
connected.)
■ You cannot use the remote control when you are configuring Anynet+ or
switching to a view mode.
■ Use the remote control when the Anynet+ setting or switching to view mode is
complete.
You cannot use the play function when Plug & Play is in progress.
■ Check whether or not the device supports Anynet+ functions.
■ Check whether or not the HDMI 1.3 cable is properly connected.
■ Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
■ Search Anynet+ devices again.
■ You can connect an Anynet+ device using the HDMI 1.3 cable only. Some HDMI
cables may not support Anynet+ functions.
■ If it is terminated by an abnormal situation such as disconnecting the HDMI 1.3
cable or power cord or a power failure, please repeat the device scan.
Check whether the antenna jack on the recording device is properly connected.
Connect the optical cable between TV and the receiver.
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and PRE-Ch such to change to the TV mode. (Note that