Samsung T-Mobile Galaxy J7 Star Start Manual

My carrier Services
This guide provides you with the information you If you are a new T-Mobile
Welcome
need to get started. For more information and service is not yet activated, call Customer Care
additional support, please visit at 1.800.937.8997 and a T-Mobile Activations
Start Guide
T-Mobile.com/support where you can: representative will assist you.
You need the following information when
• Register at my.t-mobile.com to check
activating service:
your minutes, pay your bill, upgrade your
• Your Service Agreement and the agent
phone, and change your rate plan.
• Review your device's User Manual and
• Your name, home address, home phone
troubleshooting FAQs.
• View the latest troubleshooting solutions
Note: For business and government accounts,
in the Support Forums or ask a question please provide the name of the organization, the
address, and the tax ID.
of your own.
Access account information: • Your Social Security number, current
1. From a home screen swipe up, and then tap
T-Mobile folder > T-Mobile. • Your choice of T-Mobile rate plan and
2. Choose from an available category.
• SIM serial number and IMEI number
Service or use is your agreement to T-Mobile's
Terms and Conditions. T-Mobile requires
Arbitration of Disputes unless, for new
customers, you opt-out within 30-days, or for
existing customers, you previously opted-out.
Failure to activate service within 30-days from
purchase will also be considered acceptance.
For details, see T-Mobile's Terms and
Conditions at T-Mobile.com/terms-conditions.
Samsung Care
customer and your How can we help you?
®
Get to know your product
• To access user manuals, tips and more visit
Samsung.com/us/support.
Ask the community
• To ask questions and get solutions
code on your Agreement
from other Samsung customers visit
us.community.samsung.com.
number, and billing address
Contact us for support
• For hardware or software support call us at
1.800.SAMSUNG or visit
Samsung.com/us/support/contact.
driver's license number, and date of birth
• To find a service location near you visit
for credit check purposes
support-us.samsung.com/cyber/locator/
asc_locator.jsp.
services (see T-Mobile.com for the latest
plan information)
(located on the box barcode label)
About your phone
THE BACK COVER IS NOT REMOVABLE
Camera
Flash
Camera
+
Volume
Power/Lock
-
USB/Charger port
Home
Recents
Back
Set up your phone
Charge the phone
With the screen facing up, insert the tool that came
Before turning on your phone, charge it fully.
with your phone into the hole on the SIM/microSD™
card tray to open it.
Insert the microSD card or SIM into the tray with the
gold contacts facing down (as shown) and carefully
slide the tray back into the phone.
Caution: Use only charging devices that are
approved by Samsung. Samsung accessories
are designed for your device to maximize
battery life. Using other accessories may void
Note: The microSD card is sold separately. your warranty and may cause damage
Customize your phone
Pinch a home screen to change the look and feel of your device:
Wallpaper Themes Widgets Home screen
settings
From a home screen, swipe up, and tap Bixby
Settings to customize, connect or turn on
Set reminders, send
options to personlize your phone:
messages, search and
access content on your
• Connections
phone and Internet.
Connect to a Wi-Fi network, Bluetooth device
and other connection options.
From a home screen,
swipe right, and follow
• Sounds and vibration
the prompts.
Set device volume and sounds.
Note: For more
• Display
information about
Customize the home screen and display
Bixby, visit
brightness.
Samsung.com/us/
• Lock screen
support/owners/
Select a screen lock type and set security
app/Bixby.
options.
• Biometrics and security
Set biometric security options.
Note: This phone only supports facial
recognition.
GH68-49197A_Rev_1. 1 P10000072 Printed in Mexico