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6840070
Café VII
Set-Up Guide
12955 Enterprise Way
Bridgeton, Missouri 63044-1200
(314) 298-3500 / Service: (800) 628-8363
www.CraneMS.com
Copyright© 8-05
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Summary of Contents for Crane Cafe VII

  • Page 1 6840070 Café VII ® Set-Up Guide 12955 Enterprise Way Bridgeton, Missouri 63044-1200 (314) 298-3500 / Service: (800) 628-8363 www.CraneMS.com Copyright© 8-05 6840070...
  • Page 3: Table Of Contents

    ® Café VII Setup Table of Contents FEATURES ......................1 Machine Configuration ................. 1 Standard .....................1 Optional .....................1 Microprocessor Controlled Features ............. 1 Coin Mechanism ................... 1 Standard .....................1 Brewing System .................... 1 Other Options ....................2 SPECIFICATIONS ....................3 Capacities ...................... 3 Selections ......................
  • Page 4 ® Café VII Setup LOAD PRODUCTS ...................21 Installing Canisters ..................21 Filling Canisters ..................21 FILL THE WATER TANK ................22 PROGRAMMING ....................24 Initial Steps....................24 Inside A Function ..................24 Leaving A Function..................24 Supervisor Mode ..................25 Enter Supervisor Mode ................25 View Or Change The Supervisor Code ...........25 Protect Programming Functions..............
  • Page 5 ® Café VII Setup Keeping Track Of Carafe Vends..............51 Clear Information ..................51 MISCELLANEOUS ...................52 Software Version Number................52 Payout......................52 ROUTINE MAINTENANCE ................53 Empty The Liquid Drain Tray..............53 Empty The Grounds Pail ................53 Reset Tank Error ..................54 Clear Grounds Pail Count ................
  • Page 6 ® Café VII Setup Notes . . . Page iv 6840069 July, 2001...
  • Page 7: Features

    ® Café VII Setup FEATURES MACHINE CONFIGURATION STANDARD • Fresh Brew (FB) coffee, FB decaf, blended coffee, espresso, cappuccino, hot chocolate, and hot water. • 5 oz to 12 oz drinks may be served. • Choice of small or large drink volume may be served for each selection. •...
  • Page 8: Other Options

    ® Café VII Setup OTHER OPTIONS • Color photo P.O.P. for machine door. • Matching base cabinet with large capacity waste containers, removable floor liner, and small internal shelf. • Electric water pump kit (for installing plumbing to bottled water). •...
  • Page 9: Specifications

    ® Café VII Setup SPECIFICATIONS CAPACITIES • Ground coffee, regular or decaf............5 lbs. • Freeze-dry coffee, regular or decaf............2 lbs. • Hot chocolate ..................10 lbs. • Whitener ..................4 lbs. SELECTIONS • Standard 7 variable product selections 2 drink sizes of the following: Coffee, Decaf Coffee, Blended Coffee, Espresso, Mochaspresso®, Hot Chocolate, International Coffee, and Hot Water...
  • Page 10 ® Café VII Setup EXTERNAL VIEW Page 4 6840070 August, 2005...
  • Page 11: External View

    ® Café VII Setup EXTERNAL VIEW The items on the previous page are identified as follows: ITEM DEFINITION NUMBER Coin return button (optional) Coin insert (optional) Message display Selection and programming keypad Drink selection menu Carafe keyswitch Coin return cup (optional) Liquid drain tray Carafe platform Cup platform (swings back out of the way when using a carafe)
  • Page 12 ® Café VII Setup 684p0007 INTERNAL VIEW Page 6 6840070 August, 2005...
  • Page 13: Internal View

    ® Café VII Setup INTERNAL VIEW The items on the previous page are identified as follows: ITEM DEFINITION NUMBER Hinged lid (opens for easy product loading) Water valve and tank cover 6-function service keypad Menu insert (rear side) Plastic zip lock parts bag Coin mech (optional) Door lock Water filter assembly...
  • Page 14: Site Requirements

    ® Café VII Setup SITE REQUIREMENTS POWER SUPPLY Ensure the machine has its own electrical circuit. NOTE - DOMESTIC UNITS - The internal 4-amp fuse ONLY protects the electronics inside the machine. The unit is provided with a 10 foot power cord and a polarized grounded plug. Use only a polarized grounded receptacle.
  • Page 15: Clearances

    ® Café VII Setup CLEARANCES The power cord and water connections are on the back of the unit. Three (3) inches of clearance is recommended at the back of the machine. Each side of the unit should have at least six (6) inches of clearance. This will allow for key access on one side and door swing on the other.
  • Page 16: Machine Installation

    ® Café VII Setup MACHINE INSTALLATION To protect property and provide safety, installation should be completed by properly trained personnel, and in accordance with local and national codes. This single cup brewer may be installed on a counter top or on the optional factory supplied base.
  • Page 17 ® Café VII Setup FASTEN AND SEAL Before beginning this procedure verify both clearance and accessibility from beneath the counter top. Field Supplied Parts Four (4) 5/16" thread-cutting screws. Four (4) 5/16" flat washers. Correct Screw Length With the washer installed the remaing thread will equal the counter thickness plus 7/16".
  • Page 18 ® Café VII Setup WATER LINE CONNECTIONS FACTORY AND FIELD SUPPLIED PARTS The water inlet on the unit comes from the factory with a 1/4" female compression fitting. The factory also ship an addapter for use with a 3/8" line, as illustrated below.
  • Page 19: Install Water Filter

    ® Café VII Setup INSTALL WATER FILTER HYDROLIFE BRAND... 6840070 Page 13 August, 2005...
  • Page 20: Everpure Brand

    ® Café VII Setup EVERPURE BRAND... Page 14 6840070 August, 2005...
  • Page 21: Install Filter Paper

    ® Café VII Setup INSTALL FILTER PAPER LOAD THE FILTER PAPER HOUSING... Turn the fastener turn counterclockwise and remove the filter paper cover. Insert filter paper in the filter paper housing as shown. Feed the paper out of the housing as shown by the arrows molded into the back wall of the filter paper housing.
  • Page 22: Feed Paper Through The Brewer

    ® Café VII Setup FEED PAPER THROUGH THE BREWER... Hold the idler roller axle up out of the way as shown. Route the paper under the brewer cylinder and the idler rollers. Release the idler roller axle, capturing the filter paper. Route the paper into the grounds bucket.
  • Page 23: Set Up The Coin Mechanism

    ® Café VII Setup SET UP THE COIN MECHANISM (OPTIONAL) NOTE Only the following coin mechanisms will function with your machine, and your machine must be configured for the specific type of coin mechanism you are using: COINCO 9302-GX MDB COINCO 9302-LF COINCO USD-G701 MDB CONLUX USLZ-001 MDB...
  • Page 24: Set Up The Menu Inserts

    ® Café VII Setup SET UP THE MENU INSERTS Two sets of menu inserts are included with your machine. One set is used in machines where two different drink sizes are available; the other is used when only one drink size is offered. Page 18 6840070 August, 2005...
  • Page 25 ® Café VII Setup This diagram shows you where each of the menu inserts are used. Blank inserts are provided in the event that all selections are not sold. Refer to "Key Mapping/ Drink Sizes" to verify the order in which these inserts will appear on the menu. NOTE: Shown as a two cup-size machine.
  • Page 26: Switches

    ® Café VII Setup SWITCHES DOOR SWITCH The door switch has two positions: DOOR OPEN Access to programming modes is provided when the door is open. DOOR CLOSED Machine returns to the vending mode. MAIN POWER SWITCH The main power switch turns off the machine. The main power switch should be turned off when servicing any AC line voltage component.
  • Page 27: Load Products

    ® Café VII Setup LOAD PRODUCTS INSTALLING CANISTERS Place the canister in position as shown. Engage the pins on the motor shaft with the slots in the canister coupler. Fit tabs on the front canister feet into the slots on the canister shelf. To ensure canister is correctly engaged with the rear mounting bracket, gently push down on the front edge of the canister lid.
  • Page 28: Fill The Water Tank

    ® Café VII Setup FILL THE WATER TANK For safety purposes, the water inlet valve is not allowed to operate with the tank water level in the low condition for more than one minute. After that, TANK ERR is shown in the display if the tank is not filled to its proper level. To clear that error, or to initially fill the water tank (which takes more than 1 minute), proceed as follows: Be sure the machine is connected to its power source and the main switch is ON.
  • Page 29 ® Café VII Setup 6840070 Page 23 August, 2005...
  • Page 30: Programming

    ® Café VII Setup PROGRAMMING Programming your machine is straightforward and easy to do. Before you get started, take some time to look over these steps that need to be completed prior to any other programming. INITIAL STEPS Open the door. Insert your key in the carafe key switch and turn it 90°...
  • Page 31: Supervisor Mode

    ® Café VII Setup SUPERVISOR MODE Your machine is equipped with a special "Supervisor" mode. A supervisor is allowed access to all programming functions without needing a carafe key. In addition, the supervisor can prevent anyone without the supervisor code from accessing any or all programming functions.
  • Page 32: Protect Programming Functions

    ® Café VII Setup PROTECT PROGRAMMING FUNCTIONS Enter the SUPERVISOR mode as instructed above. Enter the CONFIGURATION mode by pressing Press to advance through the selections until the display shows m o l q b ` q . (This display only lasts for a short time, then it is replaced by J = J = J = J = J = J = J = J .
  • Page 33 ® Café VII Setup SPECIAL NOTES: Functions 1 and 2 (selection setup) both activate the 1 in the display. Function 3 (data recall) has an additional choice. Pressing once causes a plus sign to be displayed. This means that others can still view sales data, but they cannot clear it.
  • Page 34: Configure Your Machine

    ® Café VII Setup CONFIGURE YOUR MACHINE Open the door and insert your key in the carafe key switch. Turn the key 90° clockwise to the ON position. Press to enter the CONFIGURATION mode. press to advance through the following selections: FREE VEND Press to switch between c o b b = ^ i i (all selections are free), c o b b = l c c...
  • Page 35: Grounds Pail Safety Feature

    ® Café VII Setup GROUNDS PAIL SAFETY FEATURE Each cup of brewed coffee produces waste grounds and filter paper which are automatically dumped into a grounds pail. To prevent the pail from overflowing, the machine's computer counts the number of cups brewed and shuts the brewer function off after 80 cups have been brewed.
  • Page 36: Configuration Codes

    ® Café VII Setup CONFIGURATION CODES The configuration codes ( ` l k c = = u v w ) must agree with the physical configuration of your machine. Set the X, Y, and Z codes according to the following tables: Whipper Configuration Enter for (X) Definition...
  • Page 37: Key Mapping/Drink Recipes

    ® Café VII Setup KEY MAPPING/DRINK RECIPES The display will show h b v = j ^ m for a moment, then the display shows: u u u u u u u (The seven "X"s are occupying positions representing the buttons numbered 3 through 9): Notice that the seven characters are shown as boxes.
  • Page 38 ® Café VII Setup Code Definition Coffee (or Tea) made from canister #1 Decaf coffee made from canister # 2 Blend - A percentage only mix of coffee and decaf coffee. Both coffee and decaf must be configured for this to work. Espresso #1 - A short throw from canister #1.
  • Page 39 ® Café VII Setup Since you are not vending anything from buttons 8 and 9, press twice. The display should now look like this: N O P Q V M M . Press , then to lock in this setting. Press twice to leave the CONFIGURATION mode at any time.
  • Page 40: Factory Defaults And Drink Sizes

    ® Café VII Setup FOR EXAMPLE... Here are two examples based on the settings shown previously. The menu insert configuration on the left represents a fully featured machine with Mochaspresso® and Hot Chocolate. The menu inserts on the right show a machine which does not make Hot Chocolate or Mochaspresso®, and utilizes the blank inserts.
  • Page 41 ® Café VII Setup The number on the left represents the size of a regular drink. In this example, an 8 ounce drink. You can change the drink size by pressing until the desired size is displayed. Your choices are: R , T , U , V , N M , N O , and J J J .
  • Page 42: Filter Paper Advance Delay Time

    ® Café VII Setup FILTER PAPER ADVANCE DELAY TIME After a brewing cycle, the filter paper advances, but the wet part of the paper remains in contact with the brewer. If too much time passes between cycles, this wet paper may dry and stick to the brewer, causing problems. To advance the paper before this happens, use the following procedure: The display shows ^ a s K = = u u u .
  • Page 43: Set Prices For Price Lines

    ® Café VII Setup SET PRICES FOR PRICE LINES Prices are set for selections in two steps: 1) A price is set for a price line, then 2) A price line is assigned to the selection. TIME SAVING When you have more than one selection with the same price, you can save time by assigning the same price line to each of those selections.
  • Page 44: Set Up Selections

    ® Café VII Setup SET UP SELECTIONS Open the door and insert your key in the carafe key switch. Turn the key 90° clockwise to the ON position. To set up a regular size drink, press , then , followed by the selection number.
  • Page 45 ® Café VII Setup Press . The display shows: N U K ^ = = = U K O R . This means that the water time for the selection is currently 8.25 seconds. Enter . You have increased the water time to 8.50 seconds, and your display now shows: N U K ^ = = = U K R M .
  • Page 46 ® Café VII Setup CODE DEFINITION RANGE INCREMENT Price line assignment 1 - 8 (8 prices) NOTE Before assigning a price line to a sel- ection, set the prices for each of the price lines. See SET PRICES FOR PRICE LINES in the previous section.
  • Page 47 ® Café VII Setup To check water settings, hold a container under the canister spout. Press , then . The canister motor will run and you can measure the dispensed product using a suitable gram- measuring scale or balance. Press the interlock in to the middle Press .
  • Page 48: Operation

    ® Café VII Setup press . The new times are then computed and entered. Press repeatedly to step down and view the new times. OPERATION MAKING A SINGLE DRINK Place a cup or mug on the cup platform. Press to select a regular size drink, or to select a large size drink.
  • Page 49 ® Café VII Setup Press , then your selection. The display shows the cup number counting down. If you decide you don't want as much in your carafe as you first selected, you may turn the key switch off at any time. Dispensing stops after the current cup is complete.
  • Page 50: Scrolling Messages

    ® Café VII Setup SCROLLING MESSAGES When certain errors occur, you will see a message scrolling on the display. These messages call attention to conditions which can be remedied by someone at the location without the need of a service technician. The following table lists the message, what can be done about it, and a reference to the corresponding error message in the FAULT ISOLATION section.
  • Page 51: Other Problems And Solutions

    ® Café VII Setup OTHER PROBLEMS AND SOLUTIONS PROBLEM SOLUTION The display is not lit. Check to see if the machine is plugged into the wall receptacle. The unit will not take money. Is the unit on free vend? To check, perform the steps given in SET UP CONFIGURATION.
  • Page 52: Service Keypad

    ® Café VII Setup DISPLAY DEFINITION CORRECTIVE ACTION Brewer is in incorrect Run brewer test _ o b t = b o o position Brewer has jammed Free brewer jam _ o b t = g ^ j Whipper has jammed Free whipper jam, replace whipper t e f m = N O P Coin mech has a fault,...
  • Page 53 ® Café VII Setup TANK FILL ..... Fills the water tank and/or clears a TANK ERR message. on page 48 'WATER TANK FILL' 6840070 Page 47 August, 2005...
  • Page 54: Testing

    ® Café VII Setup TESTING You can check out certain areas of your machine's operation. Some frequently used functions are available with one keypress. See the SERVICE KEYPAD section for more information: Insert your key in the carafe key switch and turn it 90° clockwise to the ON position.
  • Page 55: Pump Test

    ® Café VII Setup PUMP TEST The display shows: m r j m . To test liquid pump operation, proceed as follows: Press , then . The display shows: m r j m = = = u , and counts down the time (X) remaining on the pump test.
  • Page 56: Input Switch Tests

    ® Café VII Setup INPUT SWITCH TESTS The display shows: f k K = = = N O P = J . The numbers 1, 2, and 3 and the dash each correspond to one of the input switches: Water tank level switch - 1, Liquid drain tray float switch - 2, Filter paper sold-out switch - 3, Water tank low level switch - dash (-).
  • Page 57: Vends By Price Line

    ® Café VII Setup VENDS BY PRICE LINE The display shows how many vends were made from each price line. Examples: m a K N = = = = = O R . This represents 25 paid vends (PD) from price line 1. - OR - c o K Q = = = = N M .
  • Page 58: Miscellaneous

    ® Café VII Setup MISCELLANEOUS SOFTWARE VERSION NUMBER The version number of the current software is displayed. Press to compute and display the EPROM checksum. A typical display will show p r j = = T R O ` . The checksum is the four character alpha-numeric on the right. This number must correspond to the number label attached to the EPROM chip itself.
  • Page 59: Routine Maintenance

    ® Café VII Setup ROUTINE MAINTENANCE NOTE Some of these functions can be reached directly using the service keypad. See that section for more details. Before performing the following steps, open the door. EMPTY THE LIQUID DRAIN TRAY Lift the float and chain assembly out of the drain tray. Pull the drain tray straight out of the machine.
  • Page 60: Reset Tank Error

    ® Café VII Setup NOTE This item will not display if no tank error exists. RESET TANK ERROR Press until the display shows q ^ k h = c f i i . Press , then . This clears any tank error and starts filling the tank, if necessary. If it is taking longer than 1 minute to fill the tank AND THERE ARE NO LEAKS, you may see q ^ k h = b o o in the diagnostic list again.
  • Page 61: Test Brewer Operation

    ® Café VII Setup TEST BREWER OPERATION Press until the display shows _ o b t b o . Then, press to test the brewer. The brewer runs, the paper advances, and the display shows the remaining pump time (if any), then returns to _ o b t b o . RINSE BREWER Press until the display shows _ o b t = o f k .
  • Page 62: Change Fuses

    ® Café VII Setup CHANGE FUSES NOTE An internal 4-amp fuse ONLY protects the electronics inside the machine. FUSE TYPE:4A, 250V, MDL4 Time Delay Glass Cartridge REPLACE FUSE WITH ONE OF THE SAME TYPE AND RATING Unplug the machine. Remove all canisters (see above). Remove valve cover. Loosen the two screws holding the cabinet electronics cover.
  • Page 63: Adjust Water Valves

    ® Café VII Setup ADJUST WATER VALVES The water valves are factory set and should not need to be adjusted. However, if you can't get the water volume you need by adjusting the water throw time alone, then go ahead and adjust the valves. Do this in conjunction with setting the factory default timers during the Product Configuration programming mode.
  • Page 64: Cleaning And Sanitation

    ® Café VII Setup CLEANING AND SANITATION Cleaning means “making free of visible soil”. In cup vending machine servicing, cleaning is also done to CLEANING maintain product quality and to remove food soils, oils, and mineral stains that could affect product taste, aroma, and appearance.
  • Page 65: A Good Place To Start -- Your Sanitation Kit

    ® Café VII Setup A GOOD PLACE TO START -- YOUR SANITATION KIT You need to be sure that each machine is clean, safe, and functioning when you leave it. In order to properly do this, you need to have a complete set of the right tools.
  • Page 66: Sanitation Procedures

    ® Café VII Setup SANITATION PROCEDURES Your machine has been specially designed for easy disassembly without tools. Refer to the recommended cleaning and sanitation interval table on the final page of this section. For each item, complete the procedure as outlined here. FOOD-CONTACT PARTS NOTE All food-contact parts must be cleaned and sanitized.
  • Page 67: Non Food-Contact Parts

    ® Café VII Setup Press , then to rinse the brewer. The brewer closes, hot water runs through the brewer, the pump and coffee whipper run, and the display shows o f k p f k d , then returns to _ o b t = o f k . Ingredient Chutes - Remove the chute(s), wash clean, and sanitize by rinsing with hot water.
  • Page 68: Overall Cleaning

    ® Café VII Setup OVERALL CLEANING Inspect your machine both inside and out. Be sure to check corners and all less visible parts of the machine. Clean where needed. Allow the inside of the cabinet to dry thoroughly before you close the door. National Vendors recommends using the following supplies: A mild detergent and warm water on the cabinet, brewer, and other NON ELECTRICAL components.
  • Page 69: Clean The Brewer

    ® Café VII Setup CLEAN THE BREWER The brewer has two main parts you can remove: the brew barrel and the screen and seal assembly. You can remove them with the brewer in the machine, or the entire brewer can be removed as one unit. On the left side of the brewer, cut off and discard the filter paper.
  • Page 70 ® Café VII Setup At this point, you can remove the brewer or leave it in the machine. To remove the brewer, pivot the bottom of the unit up toward you, lift upward slightly, and pull straight out. Remove the screen and seal assembly as shown: Press down on the tabs with your fingers, and slide straight back.
  • Page 71 ® Café VII Setup Thoroughly wash all parts using soap and water. Sanitize by rinsing thoroughly with hot water. Air dry, or blow dry with compressed air (if available). If you removed the brewer, make sure the motor drive link is aligned as shown.
  • Page 72 ® Café VII Setup If the motor drive link is not aligned properly... The notch in the cam wheel is turned away from the bearing. You must manually turn the cam wheel to capture the bearing in the notch. Assemble in the reverse order of disassembly. NOTE: when replacing the screen and seal assembly, make sure you hear TWO CLICKS as you push it all the way in.
  • Page 73: Sanitation Intervals

    ® Café VII Setup SANITATION INTERVALS RECOMMENDED CLEANING AND SANITATION INTERVALS CATEGORY ITEM DAILY WEEKLY MONTHLY BREW Brewer Cylinder, Funnel SECTION Brewer Mechanism Mixing Bowl Whippers Ingredient Canisters SECTION Ingredient Chutes WASTE Liquid Drain Tray SECTION Exhaust Fan Filter & Screen Grounds Pail Cup Support &...
  • Page 74 ® Café VII Setup Make copies of this cleaning record, cut it out, and keep it in a safe place. It will be your record of cleaning all four areas of your machine. RECORD OF CLEANING (YEAR) Page 68 6840070 August, 2005...
  • Page 75: Appendix A. Factory Default Times

    ® Café VII Setup APPENDIX A. FACTORY DEFAULT TIMES 6840070 Page A1 August, 2005...
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