Related Manuals for Riverbed Steelhead EX
Summary of Contents for Riverbed Steelhead EX
- Page 1 ® Steelhead Appliance Installation and Configuration Guide ® Steelhead EX (Series xx60) ® Includes RiOS , Granite , and VSP ™ Version 2.1 March 2013...
- Page 2 This documentation qualifies as “commercial computer software documentation” and any use by the government shall be governed solely by these terms. All other use is prohibited. Riverbed Technology assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation.
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Page 3: Table Of Contents
Safety Guidelines ............................6 Contacting Riverbed............................6 Internet ..............................6 Technical Support ...........................6 Professional Services ..........................6 Documentation............................6 Chapter 1 - Overview of the Steelhead EX ....................7 WAN Optimization............................7 Auto-Discovery Process.........................9 Configuring Optimization........................9 Fail-to-Wire (Bypass) Mode.........................10 Fail-to-Block (Disconnect) Mode ......................11 Virtual Services Platform ..........................11 Granite Branch Storage ..........................12... - Page 4 Chapter 2 - Managing Riverbed Licenses ....................19 Riverbed Licensing Methods ........................19 Automatic Licensing ...........................20 Retrieving Licenses Using the Riverbed Licensing Portal ..............21 Installing Your License Keys ........................22 Chapter 3 - Installing and Configuring the Steelhead Appliance............23 Choosing a Network Deployment ......................23 Checking Your Inventory..........................25...
- Page 5 1U EX1160 Status Lights and Ports ......................62 System LEDs............................62 2U EX1260 Status Lights and Ports ......................63 System LEDs............................64 Steelhead EX Physical Specifications ......................65 Steelhead EX Power Specifications ......................66 Steelhead EX Hardware Specifications.....................67 VSP and Granite Storage Specifications ....................68 Steelhead EX Environmental Specifications ....................69...
- Page 6 Contents Index ................................71 Steelhead Appliance Installation and Configuration Guide...
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Page 7: Preface
Steelhead appliance. It also describes the status lights and specifications for the system. This guide is intended to be used together with the following documentation: Steelhead Appliance Management Console User’s Guide for Steelhead EX appliances (includes RiOS, Granite Edge, and VSP information) Steelhead Appliance Deployment Guide (for Steelhead EX appliance deployment scenarios) ... -
Page 8: Document Conventions
Preface Product Dependencies and Compatibility Document Conventions This manual uses the following standard set of typographical conventions to introduce new terms, illustrate screen displays, describe command syntax, and so forth. Convention Meaning italics Within text, new terms and emphasized words appear in italic typeface. boldface Within text, CLI commands and GUI controls appear in bold typeface. -
Page 9: Hardware And Software Dependencies
Virtual Services Platform (VSP) Support VSP is not supported on the Series xx55 hardware platforms. VSP is supported only on the Steelhead EX appliance Series xx60 hardware platforms. Firewall Requirements Riverbed recommends that you deploy the Steelhead appliance behind your firewall. The following firewall conditions are required for the Steelhead appliance: Ports 7800 and 7810 must be open. -
Page 10: Ethernet Network Compatibility
The Steelhead appliance with a Gigabit Ethernet card supports jumbo frames on in-path and primary ports. SNMP-Based Management Compatibility The Steelhead appliance supports a proprietary Riverbed MIB accessible through SNMP. SNMP v1 (RFCs 1155, 1157, 1212, and 1215) and SNMP v2c (RFCs 1901, 2578, 2579, 2580, 3416, 3417, and 3418) are supported, even though some MIB items can only be accessible through SNMPv2. -
Page 11: Additional Resources
Steelhead appliance. Riverbed Documentation and the Support Knowledge Base For a complete list of current Riverbed documentation, visit the Riverbed Support site at https:// support.riverbed.com. The Riverbed Knowledge Base is a database of known issues, how-to documents, system requirements, and common error messages. -
Page 12: Safety Guidelines
Safety and Compliance Guide. Before you install, operate, or service the Riverbed products, you must be familiar with the safety information. Refer to the Safety and Compliance Guide if you do not clearly understand the safety information provided in the product documentation. -
Page 13: Chapter 1 - Overview Of The Steelhead Ex
(VSP), a dedicated platform that runs virtual services and enables consolidation in branch offices. Steelhead EX series can be upgraded to include Granite, the virtual edge of the data center that allows end users in a branch to access and write to centralized storage over the WAN at local speeds. - Page 14 65% to 98% for TCP-based applications using Data Streamlining. In addition to traditional techniques like data compression, RiOS also uses a Riverbed proprietary algorithm called Scalable Data Referencing (SDR). SDR breaks up TCP data streams into unique data chunks that are stored in the hard disk (RiOS data store) of the device running RiOS (a Steelhead appliance or Steelhead Mobile host system).
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Page 15: Auto-Discovery Process
Steelhead appliance Configuring Optimization You configure optimization of traffic using the Management Console or the Riverbed CLI. You configure what traffic a optimizes and specify the type of action it performs using: Steelhead appliance... -
Page 16: Fail-To-Wire (Bypass) Mode
Steelhead appliance to the server-side Steelhead appliance. Subsequent connections are passed through unoptimized. When the ping succeeds, processing is restored and subsequent connections are intercepted and optimized. For detailed information about the ping command, see the Riverbed Command-Line Interface Reference Manual. Steelhead Appliance Installation and Configuration Guide... -
Page 17: Fail-To-Block (Disconnect) Mode
The Virtual Services Platform (VSP) is a VMware-based virtualization platform that lets you run multiple virtual machines on a Steelhead EX appliance. With VSP, you can consolidate multiple basic services in the branch such as print, DNS, and DHCP.In VSP, you install and run virtual machines directly from a dedicated partition of the Steelhead EX appliance. -
Page 18: Granite Branch Storage
How Granite Works Granite enables edge server systems efficient access to storage arrays over the WAN. Granite is a dual- ended system with Granite Core at the data center and a Granite-enabled Steelhead EX appliance at the edge. The edge server connects to the Granite-enabled Steelhead EX appliance, which implements handlers for the iSCSI protocol. -
Page 19: System Architecture
Blockstore - The blockstore is a persistent local cache of storage blocks. Because each Granite-enabled Steelhead EX appliance is linked to a dedicated LUN at the data center, the blockstore is generally authoritative for both reads and writes. In the previous diagram, the blockstore on the branch side syncs with LUN1 at the data center. -
Page 20: Granite-Dedicated Target Mode
HA to applications and data. This feature is supported in integrated mode, in which applications and data are hosted on a single Steelhead EX appliance, and in dedicated mode, in which applications and data are hosted on separate physical systems. -
Page 21: Upgrading To Version 2.1
Upgrading to Version 2.1 Overview of the Steelhead EX The following new features are available in the Steelhead EX v2.0 software image (which includes RiOS 8.0): Updated Software Kernel - Enhances performance and scalability and increases security and compliance capabilities. -
Page 22: Upgrading Steelhead Ex Software
As a best practice, back up your existing configuration before proceeding. Note: It is not supported to modify the ESXi version independently of the Steelhead EX image. You can verify the version number and the support status of the running ESXi installation on the Support page of the Management Console. -
Page 23: Reclaiming Disk Space
Upgrading to Version 2.1 Overview of the Steelhead EX 7. Click Install. The system installs the image in the image in the backup partition and sets the option to load the backup partition version on restart. 8. Reboot the appliance. - Page 24 Overview of the Steelhead EX Upgrading to Version 2.1 Steelhead Appliance Installation and Configuration Guide...
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Page 25: Chapter 2 - Managing Riverbed Licenses
Riverbed Licensing Methods A license is a string issued by Riverbed that embeds information that ties the license to data to prevent tampering. After you install the license, the system saves it in the configuration database and enables the functionality associated with the license. -
Page 26: Automatic Licensing
Riverbed products without having to manually activate individual appliances and licenses. If you are behind a firewall you can retrieve licenses at the Riverbed Licensing Portal using the email option or by downloading and XML file to the Central Management Console. For detailed information, see “Retrieving Licenses Using the Riverbed Licensing Portal”... -
Page 27: Retrieving Licenses Using The Riverbed Licensing Portal
Managing Riverbed Licenses Retrieving Licenses Using the Riverbed Licensing Portal You can retrieve and manage Riverbed licenses using the Riverbed Licensing Portal. The Riverbed Licensing Portal simplifies license management by providing an automated way to fetch and activate licenses for Riverbed products. -
Page 28: Installing Your License Keys
For details, see the Steelhead Appliance Management Console User’s Guide. 2. Choose Configure > Maintenance > Licenses to display the Licenses Page. 3. Copy and paste the license key provided by Riverbed Licensing Portal into the text box. Separate multiple license keys with a space, Tab, or Enter. -
Page 29: Chapter 3 - Installing And Configuring The Steelhead Appliance
Installing and Configuring the CHAPTER 3 Steelhead Appliance This chapter describes how to install and configure the Steelhead appliance. It includes the following sections: “Choosing a Network Deployment” on page 23 “Checking Your Inventory” on page 25 “Preparing Your Site for Installation” on page 26 ... -
Page 30: Installing And Configuring The Steelhead Appliance
Installing and Configuring the Steelhead Appliance Choosing a Network Deployment Ideally, Steelhead appliances optimize only traffic that is initiated or terminated at their local site. The best and easiest way to achieve this is to deploy the Steelhead appliances where the LAN connects to the WAN, and not where any LAN-to-LAN or WAN-to-WAN traffic can pass through (or be redirected to) the Steelhead appliance. -
Page 31: Checking Your Inventory
Rails are preinstalled on the EX Series xx60 platforms. One mounting kit Documentation kit If any items are damaged or missing, notify Riverbed Support at https://support.riverbed.com for replacement or repair. Steelhead Appliance Installation and Configuration Guide... -
Page 32: Preparing Your Site For Installation
Before you begin, consult the Rack Installation Guide for detailed information about how to install your model to a rack. Note: Riverbed recommends that you use a four-post mounting rack for 2U systems. Note: If your rack requires special mounting screws, contact your rack manufacturer. -
Page 33: Completing The Configuration Checklist
Completing the Configuration Checklist Installing and Configuring the Steelhead Appliance Completing the Configuration Checklist The following table lists the parameters you specify to complete the initial configuration of the Steelhead appliance. Be prepared to provide values for these parameters. Appliance Parameter Your Value Steelhead Appliance... -
Page 34: Steelhead Appliance Ports
Installing and Configuring the Steelhead Appliance Completing the Configuration Checklist Steelhead Appliance Ports The following table summarizes the ports used to connect the Steelhead appliance to your network. Port Description Console Connects the serial cable to a terminal device. You establish a serial connection to a terminal emulation program for console access to the configuration wizard and the Steelhead CLI. -
Page 35: Powering On The Steelhead Appliance
5. Check the status lights on the Steelhead appliance. For detailed information about the status lights, see the appendix. Note: The 1U and 2U Steelhead EX appliances (Series xx60) take 15 minutes to start. The EX560 and EX760 take about 7 minutes to start. -
Page 36: Connecting To The Steelhead Appliance
Steelhead appliance. Tip: Riverbed recommends that you connect the console port to a device that logs output. Even though this is not a requirement, it can help you identify problems with the system. -
Page 37: Configuring In-Path Steelhead Appliances
Configuring In-Path Steelhead Appliances Installing and Configuring the Steelhead Appliance 3. Log in as administrator user ( ) and enter the default password ( admin password For example, login as: admin Sent username "admin" password: password The configuration wizard automatically starts after you enter the login and default password. After you have established a connection, you configure the Steelhead appliance using the configuration wizard: For in-path configurations, see... -
Page 38: Configuration Wizard
# configure terminal (config) # configuration jump-start For detailed information about the CLI, see the Riverbed Command-Line Interface Reference Manual. To configure the Steelhead appliance in an in-path deployment 1. If you have a Central Management Console (CMC) appliance installed in your network to manage... - Page 39 If you set a domain name, you can enter host names in the system without the domain name. Step 8: Admin password? Riverbed strongly recommends that Admin password? xxxyyy you change the default administrator password at this time. The password must be a minimum of six characters.
- Page 40 Installing and Configuring the Steelhead Appliance Configuring In-Path Steelhead Appliances Wizard Prompt Description Example Step 14: In-Path IP address? Enter the in-path IP address for the In-Path IP address? 10.11.11.6 Steelhead appliance. Step 15: In-Path Netmask? Enter the in-path netmask address. In-Path Netmask? 255.255.0.0 Step 16: In-Path Default Enter the in-path default gateway (the...
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Page 41: Connecting The Steelhead Appliance To Your Network
Configuring In-Path Steelhead Appliances Installing and Configuring the Steelhead Appliance Connecting the Steelhead Appliance to Your Network You use standard Ethernet straight-through and crossover cables to connect to your network in an in-path configuration. Make sure that you use the correct cables to establish your network connections: Straight-through cables - Primary and LAN ports on the appliance to the LAN switch. -
Page 42: Verifying Your Connections
Installing and Configuring the Steelhead Appliance Configuring In-Path Steelhead Appliances 4. Using the provided crossover cable, plug the cable into the WAN port of the Steelhead appliance and the WAN router. This must be a crossover cable. Figure 3-9. Connecting the WAN Port to the WAN Router Note: If you have a four-port or six-port bypass card, repeat Step 1 through... - Page 43 Configuring In-Path Steelhead Appliances Installing and Configuring the Steelhead Appliance Figure 3-10. Resolving IP Connectivity Steelhead Appliance Installation and Configuration Guide...
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Page 44: Connecting To The Management Console
Installing and Configuring the Steelhead Appliance Configuring In-Path Steelhead Appliances Connecting to the Management Console After you configure the Steelhead appliance, you can check and modify your configuration settings and view performance reports and system logs in the Management Console. You can connect to the Management Console through any supported Web browser. -
Page 45: Verifying Your Configuration
Configuring In-Path Steelhead Appliances Installing and Configuring the Steelhead Appliance 2. In the Username text box, type the user login: admin, monitor, a login from a RADIUS or TACACS+ database, or any local accounts created using the Role-Based Accounts feature. The default login is admin. -
Page 46: Configuring Out-Of-Path Steelhead Appliances
Installing and Configuring the Steelhead Appliance Configuring Out-of-Path Steelhead Appliances Configuring Out-of-Path Steelhead Appliances In an out-of-path deployment, the Steelhead appliance is not in the direct path between the client and the server. Servers see the IP address of the server-side Steelhead appliance rather than the client-side IP address. - Page 47 Use DHCP? no primary interface? DHCP to automatically assign an IP address to the primary interface for the Steelhead appliance. Riverbed recommends that you do not set DHCP. The default value is no. Steelhead Step 3: Primary IP address? Enter the IP address for the Primary IP address? 10.10.10.6...
- Page 48 Installing and Configuring the Steelhead Appliance Configuring Out-of-Path Steelhead Appliances Wizard Prompt Description Example Step 12: Set the primary interface Enter the duplex mode on the primary Set the primary interface duplex? interface, and type a value at the duplex? [auto] auto system prompt.
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Page 49: Connecting The Steelhead Appliance To Your Network
For detailed information about the Management Console, see the Steelhead Appliance Management Console User’s Guide. For detailed information about the CLI, see the Riverbed Command-Line Interface Reference Manual. The following procedures describe how to configure in-path rules using the Management Console. - Page 50 Installing and Configuring the Steelhead Appliance Configuring Out-of-Path Steelhead Appliances 3. Go to the Configure > Optimization > In-Path Rules page. Figure 3-13. In-Path Rules Page 4. Under In-Path Rules, click Add a New In-Path Rule to display the in-path rule configuration options. 5.
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Page 51: Chapter 4 - Troubleshooting
Troubleshooting CHAPTER 4 This chapter describes how to troubleshoot the Steelhead appliance installation and describes how to investigate and solve issues with the following common problems: “Cables” on page 45 “Duplex Mismatch” on page 46 “In-Path Steelhead Appliances Connection” on page 47 ... -
Page 52: Duplex Mismatch
Troubleshooting Duplex Mismatch Steelhead appliance to switch: straight-through cable Steelhead appliance to Steelhead appliance: crossover cable Steelhead appliance to a host: crossover cable Duplex Mismatch The following symptoms occur due to a duplex mismatch: Access is not faster after configuring the Steelhead appliance. ... -
Page 53: Solutions
In-Path Steelhead Appliances Connection Troubleshooting Solutions To resolve the duplex mismatch error: Connect to the Steelhead appliance CLI and enter the flood-ping command to check the duplex mismatch: ping –f –I >in-path-ip> –s 1400 <clientIP> Change the interface speed and duplex to match. ... -
Page 54: Possible Causes
Ensure that the server has oplock enabled by verifying registry settings on Windows servers or the Filer configuration (for NetApp or EMC servers). Run a network analyzer such as Riverbed Cascade Pilot, which is fully integrated with Wireshark, and determine that the server grants oplocks when the client opens a file. -
Page 55: Cifs Overlapping Open Optimization Denies Multi-User Access
CIFS Overlapping Open Optimization Denies Multi-User Access Troubleshooting CIFS Overlapping Open Optimization Denies Multi-User Access The CIFS overlapping open optimization issue prevents a client from accessing a file when different clients access the file at the same time. Solution To resolve the CIFS overlapping open optimization issue, configure CIFS overlapping open optimization on the client-side Steelhead appliance as follows: 1. -
Page 56: Ip Address Configuration
Ensure that the Steelhead appliances in the network can reach each other through their own interfaces. Connect to the Steelhead appliance CLI. For details, see the Riverbed Command-Line Interface Reference Manual. Enter the following command to ping from a specific in-path interface on a Steelhead... -
Page 57: Asymmetric Routing
For physical or virtual in-path installations, verify that the server-side Steelhead appliance can be auto- discovered by the client-side Steelhead appliance. Connect to the Steelhead appliance CLI. For details, see the Riverbed Command-Line Interface Reference Manual. Enter the command: tproxytrace -i inpath0_0 <example-server-IP-address>:<example-server-TCP-port>... -
Page 58: Packet Ricochet
Troubleshooting Packet Ricochet Packet Ricochet The following symptoms occur due to packet ricochet: Performance is less than expected The following log message appears: » [fionr taelrcreeapdt/y lnoactaltekde rnceoln/neiccotireo.n c:119426.316] 8.n7a3t._1c5h:e1c6k1: 1 SYN ==> packet 192.168.208.12:80 ==> 192.168.72.9:7801 Possible Cause Traffic to the LAN is travelling to the WAN router on the way to the LAN. -
Page 59: Solutions
Simplified Routing Troubleshooting Solutions To resolve the packet ricochet ICMP redirects issue, do one of the following: Change the router ICMP configuration to forward the packet or turn off ICMP redirect. Change the in-path gateway to the LAN router. ... -
Page 60: Auto-Discovery Failure
(connections that are not translated using NAT). You cannot enable this option in connection- forwarding deployments. Riverbed recommends that you use this option to maximize the effects of simplified routing. 3. Click Apply to save your settings to the running configuration. -
Page 61: Protocol Optimization Errors
Protocol Optimization Errors Troubleshooting Protocol Optimization Errors When there are protocol optimization errors, the Steelhead appliance does not optimize expected protocols. Solutions To resolve protocol optimization errors, check: that connections have been successfully established. that Steelhead appliances on the other side of a connection are turned on. ... -
Page 62: Specific Problems
SH10CIFS and SH10EXCH licenses, even if they have not been activated. For example, at the system prompt, enter the show licenses CLI command. For questions about licenses, contact Riverbed Support at https://support.riverbed.com. The Steelhead appliance fails to Ensure that: boot. - Page 63 Resetting a Lost Password Troubleshooting A GNU GRUB menu appears. – For a Steelhead upgraded to 4.0 from 2.0 or 3.0, the menu prompts you to select the Riverbed Steelhead, diagnostics, or a restore/recovery image. Select Riverbed Steelhead and skip to Step –...
- Page 64 Troubleshooting Resetting a Lost Password Steelhead Appliance Installation and Configuration Guide...
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Page 65: Appendix A - Series Ex Xx60 Technical Specifications
“1U EX1160 Status Lights and Ports” on page 62 “2U EX1260 Status Lights and Ports” on page 63 “Steelhead EX Physical Specifications” on page 65 “Steelhead EX Power Specifications” on page 66 “Steelhead EX Hardware Specifications” on page 67 ... -
Page 66: 1U Ex560 And Ex760 Status Lights And Ports
Series EX xx60 Technical Specifications 1U EX560 and EX760 Status Lights and Ports 1U EX560 and EX760 Status Lights and Ports The following figures illustrate the EX560 and EX760 status light and port locations. For detailed information, see the Series EX560 and EX760 Systems Owner’s Manual. Figure A-1. - Page 67 The system is in a normal operating condition after POST. BIOS checksum failure detected; system is in recovery mode. Contact Riverbed Support at https:/ /support.riverbed.com. Possible processor failure. Contact Riverbed Support at https://support.riverbed.com. Memory failure. Contact Riverbed Support at https:/ /support.riverbed.com.
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Page 68: 1U Ex1160 Status Lights And Ports
Series EX xx60 Technical Specifications 1U EX1160 Status Lights and Ports 1U EX1160 Status Lights and Ports The following figures illustrate the 1U EX1160 status lights and ports. Figure A-3. Front Panel Figure A-4. Back Panel System LEDs The following table summarizes the 1U EX1160 system LEDs. Status Normal = Blue SYSTEM... -
Page 69: 2U Ex1260 Status Lights And Ports
2U EX1260 Status Lights and Ports Series EX xx60 Technical Specifications Status Left LED Back Panel PRI = Primary Link = Green AUX = Auxiliary Activity = Blinks Green REM = Remote Right LED GB = Orange 100 MB = Green (REM only at 100 MB) 10 MB = No Light Left LED Back Panel... -
Page 70: System Leds
Series EX xx60 Technical Specifications 2U EX1260 Status Lights and Ports System LEDs The following table summarizes the 2U EX xx60 system LEDs. Status Normal = Blue SYSTEM System Boot = Red Link and Traffic = Blinks Blue PRI = Primary AUX = Auxiliary REM = Remote Link and Traffic = Blinks Blue... -
Page 71: Steelhead Ex Physical Specifications
The information in the table applies to all Steelhead EX appliance models, including Granite- licensed models. All Steelhead EX appliances are available in Low (L), Medium (M), and High (H) configurations; Steelhead EX series 1160 and greater offer an additional Very High (VH) configuration. -
Page 72: Steelhead Ex Power Specifications
Steelhead EX Power Specifications Steelhead EX Power Specifications The following table summarizes the power requirements and characteristics of all Steelhead EX models, including Granite-licensed versions. Appliances are rated at the following power characteristics when operating at nominal AC input voltages (120 V and 230 V). -
Page 73: Steelhead Ex Hardware Specifications
Steelhead EX Hardware Specifications With Steelhead EX 2.0, part of the memory is dedicated to RiOS and part of the memory is dedicated to virtualization. The memory is not shared. CPU cores are dedicated to either RiOS or VSP. The processors are not shared. -
Page 74: Vsp And Granite Storage Specifications
You can use the rest of the space for the Granite blockstore. Important: For optimal performance, Riverbed recommends direct storage and not iSCSI unless disk sizing flexibility is absolutely necessary. For Granite-only allocations, the system reserves a small amount of disk space for VSP for local swap space. -
Page 75: Steelhead Ex Environmental Specifications
Steelhead EX Environmental Specifications Series EX xx60 Technical Specifications Steelhead EX Environmental Specifications The following table summarizes the environmental requirements for the EX Series xx60. Operating Temperature Temperature Relative Storage Operating Model Acoustic (Operating) (Storage) Humidity Humidity Altitude EX560, 50 dBA Sound 10º... - Page 76 Series EX xx60 Technical Specifications Steelhead EX Environmental Specifications Steelhead Appliance Installation and Configuration Guide...
- Page 77 Licensing of 35, 43 automatic, overview 19 WAN port to WAN router, illustration automatic, procedures 20 of 36 factory, overview 19 Console port, definition of 28 methods 19 Core allocations 67 Riverbed Licensing Portal Steelhead Appliance Installation and Configuration Guide...
- Page 78 Index using 21 Upgrade Riverbed Licensing Portal, overview 19 ESXi 15 token, overview 19 Steelhead EX 15 Logical in-path WCCP deployment, dia- gram of 24 Login page 38 Virtual in-path deployments, overview of 24 Virtual Services Platform, support for 3...
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