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Italora Smart 2000 KA Operative Manual

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T H E R M A L - T R A N S F E R
OPERATIVE MANUAL
Italora S.p.A. Largo Guastalla 7 - 20082 Binasco - (Milano)
Tel: ++39.02.90092074 - Fax: ++39.02.9055461
09.180.21.02
T H E R M A L A N D
P R I N T E R S
models
Smart 2000 KA
Witty 2000 KA
web:
http://www.italora.it/
e-mail:
mailto:sales@italora.it
Rev: January 2008

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  • Page 1 T H E R M A L - T R A N S F E R P R I N T E R S models Smart 2000 KA Witty 2000 KA OPERATIVE MANUAL Italora S.p.A. Largo Guastalla 7 - 20082 Binasco - (Milano) Tel: ++39.02.90092074 - Fax: ++39.02.9055461 web: http://www.italora.it/ e-mail: mailto:sales@italora.it 09.180.21.02...

  • Page 2: Table Of Contents

    GENERAL INDEX INDEX OF PICTURES ..................4 CH. 1 – TECHNICAL DATA ................5 Technical Specifications ................5 Frontal and rear sight ................... 6 Side sight...................... 7 Incoming inspection..................7 Start up with pushed PRINT button .............. 8 Printing media description ................8 Labels replacement ..................
  • Page 3 Label layouts for “Grand Total” ..............32 List of keys available in PLU mode............. 33 PLU operations................... 35 3.6.1 Swap Manual / Automatic mode (SHIFT key) ............. 35 3.6.2 PLU selection ...................... 35 3.6.3 Printing of a “Stand Alone” PLU (ENTER key) ............ 36 3.6.4 Change of 15 product names (F2 key) ..............
  • Page 4 Printing trimmer not correct ................ 67 Labels are not peeled off ................68 INDEX OF PICTURES Pic. 1 Frontal Sight ......................6 Pic. 2 Rear Sight ......................6 Pic. 3 Side sight.......................7 Pic. 4 Option to rewind printed labels ................9 Pic. 5 Serial connector....................10 Pic.

  • Page 5: Ch. 1 – Technical Data

    CH. 1 – TECHNICAL DATA These units offer a high quality printing with the possibility to store up to 26 label layouts into internal permanent memory. Printers can work in dispensing mode, in strip form mode or in rewinding mode. Resident barcodes can be printed at high speed and eleven character fonts, expansible up to 8 times, cover a wide range of applications.

  • Page 6: Frontal And Rear Sight

    1.2 F RONTAL AND REAR SIGHT Pic. 1 Frontal Sight Printing button 100: Display 101: Keyboard 102: Label output Pic. 2 Rear Sight 1 fuse 1.6AT (logic) 2 fuses 1.6AT (main) RS232 serial connector fuse 8AT (thermal head) 103: main switch 104: power cord plug –...

  • Page 7: Side Sight

    1.3 S IDE SIGHT Pic. 3 Side sight End of paper and label synchronisation photosensor 25b Rest position Rewinding shaft with adjusting clutch Cleaning position Print head position fine adjustment Label guide arm Rubber feeding roll Pressure clip Print head assembly pressure spring Front panel Print head lock/unlock lever Label unwind holder...

  • Page 8: Start Up With Pushed Print Button

    1.5 S PRINT TART UP WITH PUSHED BUTTON Next procedure must be done each time you change printing media type. Switch the printer off Lift up the printing head by rotating lever #25b Put the new label strip following Figure 3 indication (This point is necessary only for pre-printed labels) Put manually the whitest part of label under paper photosensor #10 Check paper has been correctly positioned under the label photosensor #10...

  • Page 9: Strip Form Mode

    1.7.3 TRIP FORM MODE Open side of printer Keep pressure clip #33 lifted up and slide Remove the empty label roll paper (or labels) following path between the Lift up the guide arm #32 feed roller #21 and the printing head #105 Insert new label roll onto roller #45 Turn print head lever back to closed position Bring the guide arm #32 down and push it...

  • Page 10: Serial Interface

    1.8 S ERIAL NTERFACE Witty2000ka printers have a RS 232 type serial interface. The connector, 25 pins DB female Cannon, is connected as shown into next picture. PIN 3 RX DATA ( INPUT ) PIN 4 DTR DATA ( OUTPUT ) PIN 2 TX DATA ( OUTPUT ) PIN 7 LOGIC GROUND ( GND ) PIN 1 EARTH GROUND...

  • Page 11: Ch. 2: Standard Programming Mode

    CH. 2: STANDARD PROGRAMMING MODE When printer is turned on, it is in standard programming mode; on display there is the message: Witty 2000ka Ready ! Standard programming mode display When printer is in this mode it’s possible to download all informations needed. In particular: Layouts for labels List of products (PLU) For a complete overview about programming operations see chapter “Storing data into printer”.
  • Page 12 2.1 F1 ROGRAMMED TORING During the standard mode, F1 key is used to store all programmed informations into printer permanent memory (FLASH memory type). While printer is saving data, it shows next message on display: Saving Memory… >>>> The second line, while saving goes on, will be completely filled with ‘>’ characters. The complete saving of memory takes about 12 seconds.
  • Page 13 2.3 F3 : PLU ( MERCEOLOGIC MODE By pressing F3 key in standard mode you can enter the PLU mode (see chapter 3). If no PLU record has been programmed by user, this section will be empty, F3 key will be of no effect and display won’t change.

  • Page 14: F5 Key: Restoring Data From Backup Memory

    2.5 F5 RESTORING DATA FROM BACKUP MEMORY From firmware releases HK4.1 and JK1.1 a new feature was added: the manual restoring of merceologic data from backup flash memory. During standard work, merceologic data are backup in a secondary memory; in case of anomaly you can restore them manually.
  • Page 15 2.6 F6 EMOTE ERMINAL MODE When printer is working in standard programming mode you can press F6 key to enter Remote Terminal mode. This mode let you use printer keyboard to send strings to an external device via serial port. Each of 24 keys can be related to a string up to 5 characters long.

  • Page 16: Serial Port Baud Rate

    2.7 MENU GENERAL WORKING PARAMETERS When printer is working in standard programming mode, if you press MENU key you’ll be able to set all printer general working parameters. They are: Serial port BAUD RATE Serial port Parity Serial port Data bit number Serial port Stop bit number Media to use: Labels, Tags or Continuous Paper Label taken photosensor: On / Off...

  • Page 17: Serial Port Parity

    2.7.1 ERIAL PORT From main menu press MENU key to display next message: Com – BAUD : 9600 You can modify this parameter by using UP and DOWN keys. Available values are: 2400 4800 9600 19200 38400 57600 When you reach the correct value, press ENTER to validate it and go to the next parameter or ESC to abort and come back to main menu.

  • Page 18: Serial Port Stop Bit

    2.7.4 STOP B ERIAL PORT Next message is for serial port Stop bit: Com – STOP bits : 1 bit You can modify this parameter by using UP and DOWN keys. Available values are: 1 bit 2 bit When you reach the correct value, press ENTER to validate it and go to the next parameter or ESC to abort and come back to main menu.

  • Page 19: Label Taken Photosensor

    2.7.6 ABEL TAKEN PHOTOSENSOR Next message is for label taken photosensor. If label taken photosensor is on, printer cannot eject any other label until the one under photosensor has been removed. Label Taken: Disabled You can modify this parameter by using UP and DOWN keys. Available values are: Enabled Disabled...
  • Page 20 + 255 This parameter is expressed in dot unit. To input significative values you must consider the printing resolution of your printer model (Witty/Smart 2000 KA models have a printhead with resolution of 8 dots/mm). The value 0 (zero) guarantees a correct position for dispensing labels.
  • Page 21 2.7.9 OLTAGE DROP ONITORING This parameter is useful to check, via serial port, if some voltage drop has happened. The message you’ll see is the next one: SUB at power on: Disabled You can modify this parameter by using UP and DOWN keys. Available values are: Enabled Disabled...

  • Page 22: National Characters Set

    2.7.10 M ACRO NTERPRETER Next parameter is useful to enable or disable the Macro-Interpreter working mode. See the Programming manual for all details related to Macro mode. The message you’ll see is the next one: MACRO status: Disabled You can modify this parameter by using UP and DOWN keys. Available values are: Enabled Disabled...

  • Page 23: Input 'Pick & Place' Signal

    2.7.12 S ERIAL CONTROL LINE LEVEL Next parameter is useful to set the working logic of serial control RTS signal. Two working modes are: standard RS232 or logically inverted. The message you’ll see is the next one: RTS Busy Level Standard You can modify this parameter by using UP and DOWN keys.

  • Page 24: End Of Print Signal

    2.7.14 E ND OF RINT SIGNAL Next parameter is useful to control the working mode of output ‘End of Print’ signal. Printer manages one output line which reports the status of printing operations to an external device. This signal can be activated in two different ways: during the whole printing operation or 250 msec. long starting from the end of printing.
  • Page 25 2.8 P RINTINTING NTENSITY MODIFYING 2.8.1 (UP / DOWN ANUAL MODIFYING ARROW KEYS When printer works in programming mode, that is it runs its main menu, it’s possible to modify the printing intensity. Printing intensity is expressed in percent and it can change into range 0% – 100%. We cannot say there is an always good value for printing intensity;...
  • Page 26 2.9 S (SHIFT + MENU ECURITY ASSWORD MODIFYING KEYS All printers have a three digits password. You’ll be asked for it as security control before doing some particular erasing operations (see ahead). All printers are factory initialized with password “000” (three zeros) but it can be changed by user. When printer works in main program menu, keep SHIFT key pressed and press MENU key too, then release them both.
  • Page 27 2.10 M RESET (BKSP + ENTER EMORY KEYS It is possible to erase all data stored into permanent memory. This operation will erase from internal permanent memory all label layouts, all fixed tests and barcodes, all graphic images (logos) and all merceologic section. To avoid the risk to erase unintentionally all data, before this operation starts you are asked for the protection password.

  • Page 28: Ch. 3: "Plu" Mode

    CH. 3: “PLU” MODE • Products (PLU): up to 470. • Number of totals: 3 (Partial Total – General Total – Grand Total). • Each PLU has up to 15 text fields for product description. Each description field can be up to 49 characters long.

  • Page 29: Stand Alone Plu

    3.1.1 TAND ALONE This kind of PLU is shown on printer display by message “P” (it means ‘Piece’) and it doesn’t need any data field from external devices (such as scales, PLC or other weighing serial devices). Once you have selected number of PLU, you must press ENTER key to print a label. Amount: it is composed using data from Unit Price field into PLU record.

  • Page 30: Slave Weight Plu

    3.1.3 SLAVE WEIGHT PLU This kind of PLU is shown on printer display by letters “SW”. It needs four fields from scale: Net Weight Tare Unit Price Amount Amount: in this case it is read directly from scale. Printer doesn’t make any calculation, above variable fiedls are printed as they arrive from scale.

  • Page 31: Variable Texts

    3.2 L “P ” (PLU) ABEL LAYOUTS FOR RODUCTS Each label layout can contain fixed and variable tests. 3.2.1 IXED EXTS Fixed tests stored into printer permanent memory can be up to 200 and each of them can be up to 50 characters long.
  • Page 32 Variable fields note Variable fields listed above must always be present into product layouts, even if some of them aren’t useful and must not be printed. The lack of some variable field will cause, quite surely, an error during the composition of label. You can drop into a corner of label all unuseful variable fields: they will be let empty if you have programmed correctly the PLU table.
  • Page 33 3.5 L IST OF KEYS AVAILABLE IN MODE Shift Swap between MANUAL / AUTOMATIC mode –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Back to previous menu –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 0...9 Numeric selection of PLU to use –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– UP arrow Activation of next PLU –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– DOWN arrow Activation of previous PLU ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––...
  • Page 34 3. Variable data to be read from Weight or Amount 4. Digits for fixed part of barcode 5. Number of variable digits to use • Appendage of new texts into database –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Copy active PLU and append it as last of the list ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––...

  • Page 35: Plu Operations

    3.6 PLU OPERATIONS 3.6.1 (SHIFT ANUAL UTOMATIC MODE The selection Manual/Automatic let you choose the way of printing. Manual: to have a label printed you must validate it by PRINT key. Before each printing the message on display will be: Label Composed: PRINT or ESC ? Press PRINT key to print or ESC key to abort.
  • Page 36 3.6.3 “S ” PLU (ENTER RINTING OF A TAND LONE When the selected PLU is a “Stand Alone” one, its printing can be obtained by pressing ENTER key on printer. Depending on working mode of printer (Manual or Automatic) you could need to press PRINT key to validate the printing.
  • Page 37 Second way: new text manually written Press the numeric key 2 to write manually new text. Next message will be displayed: New PRODUCT: (24) _ Now you can write new text using alphanumeric keys. If you press many times the same key before underscore goes ahead you will see displayed all letters and digits of that key.
  • Page 38 3.6.7 HANGE OF ATES ACKING EASONING AND EFORE You can modify Packing, Seasoning and Best Before dates manually by printer keyboard. Packing Date After having changed the single PLU discount, you’ll be prompted for Packing Date changing. Packing Date: 0=NO 1=AUT 2=MAN Cursor will blink on digit 0, 1 or 2, depending on the current Packing date mode (referred to active PLU).
  • Page 39 ‘0’ key: Seasoning date won’t be printed ‘1’ key: Automatic date: you can input manually the seasoning days. Next message will be: Seasoning: 0060 The number displayed (in this case “0060”) represents the seasoning days programmed for active PLU; you can input a new value to modify the previous one. Once you have written the new number of days, press ENTER to validate it.
  • Page 40 ‘2’ key: Manual date: you can input manually a date that will be used as Best Before date. Pressing this key you’ll see next message: Best Before: new: _ / The date here you insert will be used as Best Before date and it will be valid for all PLUs stored. To finish dates submenu without changing the Best Before date press ESC key.
  • Page 41 3.6.8 PLU V ARIABLE FIELDS SETTING You can choose to print or not to print each variable field into PLU label. When printer is working in main PLU menu press F4 to see next message: Product Name 1: 0=NO 1=YES Cursor will blink on ‘0’...

  • Page 42: Barcode Settings

    After all these fields you’ll be prompted for Barcode field; it has many settings, so it is shown in detail into next paragraph. ________________________________________________________________________________ 3.6.9 ARCODE SETTINGS If you press ‘1’ or ENTER key at barcode message you’ll see next message on display: Type: 1=EAN13 2=EAN8...
  • Page 43 Your possibilities are: ‘1’ key: Variable part of barcode will come from Net Weight ‘2’ key: Variable part of barcode will come from Amount in National Money ESC key: Back to main PLU menu If you press ‘1’ or ‘2’ key you’ll go to set the fixed part of barcode. The message will be: Fixed Digit: xxxxxxxxxxxx...
  • Page 44 6 variable digits without middle check Barcode will be composed as shown: LEGEND: Fixed digit Variable digit Control digit (check) Press ENTER to validate your selection. Press ESC to abort operation and go back to main PLU menu. ** EAN8 or UPCA selection ** If you choose an EAN8 or UPCA barcode, you pass directly to next setting: fixed digits.
  • Page 45 3.6.10 OPYING AN EXISTING INTO A NEW ONE To add a new PLU into the list you must operate in two times: A. first of all you must create a duplicate of an existing one B. then you can modify this new clone First of all you have to detect and activate a PLU similar to the new one you want to add.

  • Page 46: Totals Management

    3.7 T OTALS MANAGEMENT Printer is able to manage up to three totals for treated PLUs: Partial Total, General Total and Grand Total. For each total you can print: - Number of printed labels - Net weight - National money Amount - Euro money Amount - Barcode The barcode can be choosen between EAN13, EAN8, UPCA and it can contain information from...
  • Page 47 3.7.4 ANUAL OTALS ERASING Starting from main PLU menu, press F6 key to enter next submenu: TOTALS: 1=Print 2=Erase Now press ‘2’ key on printer keyboard to see next message: TOTALS: Delete Partial Total Now use UP and DOWN arrow keys to select what total will be cleared. Your choices are: Partial Total only Partial Total will be erased...
  • Page 48 3.7.6 ETTINGS OF RAND OTAL LABEL PARAMETERS You can select manually, by printer keyboard, what fields to print from Grand Total label. You can select next fields: Type of total (heading) Number of printed product labels (packets’ number) Net Weight National money Amount Euro money Amount Barcode...
  • Page 49 Next submenu is: Net Weight: 0=NO 1=YES With it you can choose if to print or not to print the total of Net Weight. Available keys are: ‘0’, ‘1’, ENTER, ESC Key 0: field won’t be printed Key 1: field will be printed Key ENTER: you go directly to next submenu without changing this one Key ESC:...
  • Page 50 Next submenu is: Barcode: 0=NO 1=YES With it you can choose if to print or not to print the barcode. From this point the sequence of submenus is completely equal to the one shown at paragraph 3.6.8; the only difference is that in this case all settings are referred to Grand Total label. See paragraph 3.6.8 for further details.
  • Page 51 3.7.7 (BKSP + UP / DOWN HANGING LABEL AYOUT KEYS Each PLU recalls a label layout. There are 26 label layouts and they are named with the uppercase letters (A…Z). You can see the letter of layout linked to PLU when printer works in main PLU menu. The display, for instance, will show: 0528 DAP 7.50...
  • Page 52 3.7 PLU O : MENU PTIONS During works in PLU mode it’s possible to set some parameters. They are: • # of decimal digits of Net Weight field into product labels (for BCD PLU) • # of decimal digits of Tare field into product labels (for BCD PLU) •...
  • Page 53 .8.3 BCD) ECIMAL DIGITS RICE MOUNT INT O PRODUCT LABELS ONLY his parameter is available only if PLU has type “BCD Weight”. you pressed ENTER ke y at point 3.8.2 you’l l be prompted with next message: Decimal Digits Price: The displayed digit is the current setting for number of decim al digits into Price/Amount of BCD coming serial record.

  • Page 54: Type Of Input Serial Record

    3.8.6 YPE OF INPUT SERIAL RECORD This option is available for PLUs with type different from “BCD Weight” and it let you select how printer will recognize the incoming serial record. You can choose between Fixed Length record or Terminator Character record. If you have only “BCD Weight”...

  • Page 55: Calculation Of A Checksum On Incoming Serial Record

    3.8.8 ERIAL ROTECTED ROTOCOL This option is available for PLUs with type different from “BCD Weight”. After having pressed ENTER key at the previous point, you’ll see next message: Full Protocol Enabled This option enables or disables the protected serial protocol; this feature eliminates the risk of errors on serial transmission.
  • Page 56 3.8.10 M ANUAL SETTING OF NCREMENTAL OUNTER This option is available for all types of PLUs. After having pressed ENTER key at the previous point, you’ll see next message: PLU COUNTER from: The displayed number shows the starting value for automatic counting of printed labels; each time you change active PLU new counting will start from this value.
  • Page 57 3.8.13 P : ON / OFF RINTING OF ARTIAL OTAL WHEN END OF LOT IS REACHED This option is available for all types of PLUs. After having pressed ENTER key at the previous point, you’ll see next message: PART. at lot end Disabled With this option you can enable or disable the automatic printing of the Partial Total label when the end of Greater Lot is reached.

  • Page 58: Ch. 4: Etik Program Basic Settings

    CH. 4: ETIK PROGRAM BASIC SETTINGS Once you have finished the PC installation of ETIK program, follow next instructions. 4.1 S ELECTION OF ARCHIVE FILE First of all you must select which archive you want to use. An archive is a file with extension “.KPD” and stored on PC hard disk; it may be intended as a temporary swap file which will contain all PLU programming data.

  • Page 59: Scale Parameters Programming Window

    4.2 S CALE PARAMETERS PROGRAMMING WINDOW Click on “PLU – Scale setup” to open next window: Pic. 7 ETIK: Scale programming window With this window you can create and set up a list of serial devices (for example scales). This feature will result very useful as each scale transmits data with its own serial protocol; by this window you’ll be able to select, each time, the correct serial device you’re going to use.
  • Page 60 Start/Stop pairs This section let you program the decoding of fields Net Weight and Tare from incoming serial data record. For both fields it is possible to program the Start and Stop position inside the serial record. When you count the byte positions of fields, consider the first byte of record has index 0 (zero). WARNING: If you prepare BCD record (13 characters long record in BCD format) you can leave empty these four boxes.
  • Page 61 WARNING: If you prepare BCD record (13 characters long record in BCD format) you must insert number “13” in this text box. Serial Protocol, protected mode This section let you program the ASCII code of first (Start) and last (Stop) character of incoming serial record.
  • Page 62 4.3 C (PLU REATING A RODUCTS DATABASE TABLE Click on “PLU –PLU table”; next window will open: Pic. 8 ETIK: PLU table This section let you create all products (PLU) you need, giving you the opportunity to program, for each of them, the next parameters: 1.
  • Page 63 Creating new PLU To create new PLUs you have to insert data into text boxes (where needed). When you finish data inserting click on Add button. It may be easy to create a new PLU starting from an already existing PLU. To do so you must select from list the PLU you want to start from, modify its needed fields and click on Add button.

  • Page 64: Ch. 5: Storing Data Into Printer

    CH. 5: STORING DATA INTO PRINTER For this all chapter we suppose printer is connected via serial cable to PC. 5.1 V –PC ERIFYING PRINTER SERIAL CONNECTION Turn on printer and wait for the next message on display: Witty 2000ka Ready ! Run ETIK program on PC, then click on “File –...

  • Page 65: Transmission And Storing Of Data To Printer

    5.2 U SING AN INTERNAL LABEL ETIK contains three labels ready for merceologic use. They are: Products label Partial and General Totals label Grand Total label To open and use the Products label click on “PLU – Build PLU label”. To open and use the Partial and General Total label click “PLU –...

  • Page 66: Ch. 6: Maintenance

    CH. 6: MAINTENANCE When printer has to stay some time without working (for example during the night pause or holidays periods) keep on mind the following suggestions: Turn printer off Lift up the printhead (see Picture #3) 6.1 P RINTHEAD CLEANING 1.

  • Page 67: Ch. 7: Frequently Asked Problems

    CH. 7: FREQUENTLY ASKED PROBLEMS 7.1 T ’ HERE S NO LABELS FEEDING Printer could be in one of following conditions: Display (Pic. 1 – #100) is OFF Check: Power cable (Pic. 2 – #104) is connected and there is voltage on the line Main switch on the rear printer panel (Pic.

  • Page 68: Labels Are Not Peeled Off

    7.7 L ABELS ARE NOT PEELED OFF This kind of trouble can appear only when printer works in dispensing mode. Check the next points: print head is in working position (Pic. 3 – #25a) label adhesive respects the specifications (see paragraph #1.7) –...

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