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Sprint AIRAVE 3 LTE User Manual

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AIRAVE 3 LTE
User Guide
[UG template version 16a]
sprint_commscope_airave_3_lte_ug_en_022717_d5

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Summary of Contents for Sprint AIRAVE 3 LTE

  • Page 1 AIRAVE 3 LTE User Guide [UG template version 16a] sprint_commscope_airave_3_lte_ug_en_022717_d5...

  • Page 2: Table Of Contents

    Table of Contents Introduction..............................1 Using this guide ............................. 2 Getting Started ............................3 What's in the box ........................... 3 Setup at a glance .......................... 4 Setting up your AIRAVE ........................ 5 Begin Self-Installation ........................9 Setting up optional components ....................10 Configuring the AIRAVE Router ......................
  • Page 3 General precautions ........................36 FCC information .......................... 36 ! FCC radiation exposure statement ................... 36 FCC Part 15 ........................37...

  • Page 4: Introduction

    Introduction The AIRAVE 3 LTE is an indoor small cell intended for use by small to medium size businesses. The device contains an S1000 coupled with the CDMA FAP (cFAP) in a single enclosure. The combination of the S1000 and cFAP allows both data and voice capability in a single offering.

  • Page 5: Using This Guide

    Using this guide This user guide introduces you to the services and features of the AIRAVE. The guide is divided into the following chapters: ● Getting Started ● Configuring the AIRAVE Router ● Using the AIRAVE ● Troubleshooting ● Safety information It is important that you read each section and note any special requirements before you use the device.

  • Page 6: Getting Started

    Getting Started This chapter describes the contents of the box and setting up your AIRAVE. ● What's in the box ● Setup at a glance ● Setting up your AIRAVE ● Begin Self-Installation ● Setting up optional components NOTE: When you complete this section, configure WiFi and other services of the internal router in Configuring the AIRAVE Router.

  • Page 7: Setup At A Glance

    Setup at a glance The following diagram shows a typical AIRAVE desktop setup. Place the unit on its side on a flat surface to expose the bottom of the unit. Getting Started...

  • Page 8: Setting Up Your Airave

    Setting up your AIRAVE Follow these steps to install your AIRAVE inside your office or other location. Place the unit The following diagram shows a typical placement of an AIRAVE 3 LTE in a building. Place the device: ● In an elevated location, such as the top of a bookshelf or tall cabinet.
  • Page 9 Connect the WAN port 1. Connect one end of the Ethernet cable to an available LAN port on your broadband connection device, or to a LAN port on your network. ● If you are connecting to a LAN network:  Open UDP ports 53, 67, 500 and 4500 bi-directionally ...
  • Page 10 Connect the external GPS antenna 1. Connect the external GPS cable to the GPS port. 2. Position the GPS antenna module on a flat surface near a closed window. Do not place the GPS antenna: ● Outdoors; it is not weatherproof. ●...
  • Page 11 Connect the power supply 1. Plug the power supply connector into the black power port. Stand the unit upright and carefully move all cables so they come out of one long end of the unit. There is room for cables to come out from beneath the unit once it is placed upright. 2.

  • Page 12: Begin Self-Installation

    Begin Self-Installation When you power on your AIRAVE 3 LTE for the first time, it will go through an automated setup sequence. NOTE: Each side of the AIRAVE has a set of LEDs specific to Data or Voice services. 1. During boot-up the device LEDs will be solid green for a few seconds during initial hardware tests.

  • Page 13: Setting Up Optional Components

    Setting up optional components PC or LAN Router Setup Connect a device that you have, such as a PC or a LAN router, to one of the AIRAVE's LAN ports. To ensure the best service quality, always connect the LAN router to your AIRAVE. Do not connect it to the broadband connection device.
  • Page 14 Getting Started...

  • Page 15: Configuring The Airave Router

    Configuring the AIRAVE Router This section describes how to configure the AIRAVE's internal router. ● Overview ● Logging in to the AIRAVE router ● Configuring WiFi service ● Adding your ISP User Name and Password Overview Your AIRAVE contains a built-in router. Usually, you can plug your AIRAVE into your broadband connection device, such as a cable modem, DSL modem or FIOS (a high-speed, fiber optic broadband Internet service), without performing any additional steps.

  • Page 16: Logging In To The Airave Router

    Logging in to the AIRAVE router 1. Connect a computer to the AIRAVE LAN ports. 2. Start the computer. (If it is already running, restart it.) 3. In a web browser, enter the following URL: http://192.168.16.1 NOTE: This IP address is the LAN bridge IP address. The login dialog box appears.

  • Page 17: Configuring Wifi Service

    Main menu The main menu, on the top of the screen, contains a menu bar to access the major screens. The main menu also contains the following buttons: ● Log Out - When finished, click this button to log out. ●...
  • Page 18 Radio 1 has a frequency of 5.0 GHz and Radio 2 has a frequency of 2.4 GHz. Parameter Description Enable Radio Enable or disable Radio 1 and Radio 2 The following options are supported on Radio 1: ● IEEE 802.11ac ●...
  • Page 19 Check/uncheck the box to enable/disable auto channel Auto Channel Scan scan. This field shows the list of available channels under the respective radio. Channel Number NOTE: To select a channel manually, the Auto Channel Scan option must be disabled. Automatically selected based on the selected channel. NOTE: For 2.4 GHz radio, this configuration will be enabled Extension Channel for selected channels, allowing the user to optionally select...
  • Page 20 Multiple SSID Setup The AIRAVE router supports twelve SSIDs. Eight SSIDs are Private and user configurable; four are Public and configured only by the Operator. ● Click Multiple SSID Setup. NOTE: Public SSIDs can only be enabled or disabled in the router. Public SSIDs are configured from the Operator.
  • Page 21 This feature can be used to restrict the number of connections per SSID. A minimum of one station and a maximum of 128 stations can be specified per SSID. The maximum stations per radio is for the number of Max. Stations Per Radio radios and not for SSIDs.
  • Page 22 The name of the network to which a device can associate. SSID must be in the range of 1 to 32 characters, and must be unique. SSID NOTE: If you want to change the name of the SSID, change the text of the SSID text box, then click Save Changes.
  • Page 23 <Security Mode> - Personal Password required to associate with AP. This can be 8- Passphrase 63 ASCII characters. The period of time between automatic changes of the Group Re-keying interval group-key with the devices on the network. SSID IP configuration To configure the IP address and subnet for an SSID, navigate to Advanced ->...
  • Page 24 The configured subnet mask for the router in the SSID This is calculated by the router based on the IP Address. Subnet Mask Format: <A.B.C.D> Default: 255.255.255.0 The starting range of the reserved pool of IP Addresses Starting IP for this SSID. The ending range of the reserved pool of IP Addresses Ending IP for this SSID.
  • Page 25 Specifies the time in which a beacon packet must be broadcast. Beacon Interval By default, all the SSIDs will be beaconing at an interval of 100msec. (Range: 50 msec to 3500 msec) This defines the strength of the signal being transmitted from a radio.

  • Page 26: Adding Your Isp User Name And Password

    Parameter Description To add a MAC address in the list, enter a valid MAC Add a MAC Address address in the text field provided under a SSID and click Add. List of MAC Addresses Displays the list of MAC addresses added. This option is used to select the operation for the MAC addresses added in the list.
  • Page 27 5. Enter your ISP user name in the Login box and your password in the Password box. Select authentication type (PAP, CHAP) from the drop down menu. Enter the Service name information if you have it. Click OK. 6. Accept the defaults in other fields on the screen. Click Apply. When the WAN LED is solid green your Internet connection is available.

  • Page 28: Using The Airave

    WiFi The AIRAVE 3 LTE has an internal router that supports dual band radios (2.4GHz and 5GHz). Each radio supports 6 Virtual Access Points (VAP), 2 public and 4 private. Both radios share SSIDs that are not editable across VAPs.

  • Page 29: Maintenance

    Maintenance With normal use, AIRAVE is maintenance-free. Follow the recommendations below to ensure that it runs optimally. Ventilation The AIRAVE has ventilation slots that work best if you don’t block the flow of air to them. For desk mounted devices, keep the device at least 2 inches (5 cm) from walls and other surfaces to ensure proper air flow.

  • Page 30: Troubleshooting

    Troubleshooting This chapter contains tips and procedures to help you troubleshoot your AIRAVE. ● Troubleshooting installation problems ● Router connection problems ● LED quick reference ● Using LEDs ● Setting the AIRAVE to factory defaults ● FAQs ● Getting help Troubleshooting installation problems If your Broadband turns solid red after 15 minutes, reversing the order of turning on the AIRAVE and your broadband connection device can often resolve this problem.

  • Page 31: Router Connection Problems

    Router connection problems If you cannot connect to the AIRAVE router, there may be a problem with the router, use the following procedures to diagnose the problem. Test for connectivity If the router is properly installed, the LAN connection is OK, and it is powered ON, test the connection by using the Ping command: ●...

  • Page 32: Led Quick Reference

    IPoA (IP over ATM) Normally, the connection is The IP Address allocated to your PC and related Always on. information, such as Network Mask, Gateway IP address, and DNS address. LED quick reference Each side of the AIRAVE has a set of LEDs specific to Data or Voice services. The NET, GPS, and WAN LEDs appear on each side of the device, and function similarly for Data and Voice services.

  • Page 33: Using Leds

    Using LEDs Use the LEDs to troubleshoot your device. Display pattern Action to take None. The WAN port is connected to a peer and has obtained Solid Green an IP address over the local network. Hardware problem or connection problem. Contact Customer Solid Red Support as described in Getting...
  • Page 34 Blinking Red Wait. LTE service is initializing. The LTE service sector has been turned off by the Operator. Solid Green None. The 2.4 GHz, 5.0 GHz or both WiFi services are up. Service error. WiFi service has not come up (30 minutes or Solid Red more), or a hardware error occurred during startup.

  • Page 35: Setting The Airave To Factory Defaults

    Setting the AIRAVE to factory defaults RESET buttons The AIRAVE has 2 RESET buttons on the bottom of the unit, as shown in the following diagram. Voice Services Pressing the Voice Services RESET button for more than 4 seconds sets the cFAP back to factory defaults.
  • Page 36 If you press the Data Services RESET button, wait at least 4 minutes before attempting to do another reset, if needed. If the WAN LED on the VOICE side starts blinking red, the cFAP may have a problem requiring a reset. Press the Voice Services RESET button for more than 4 seconds to invoke a factory default of the cFAP.

  • Page 37: Faqs

    Customer Care as described in Getting help. Can you move the AIRAVE to another location? Yes, you can move your device to another location within the Sprint network. Contact Customer Care for assistance. See Getting help.

  • Page 38: Getting Help

    Getting help If you need help with your AIRAVE, contact Customer Care.  Online at sprint.com/airave  By Phone: Sprint Customer Care (888-206-3585) ● NOTE: Call your Internet Service Provider for Internet access troubleshooting. Troubleshooting...

  • Page 39: Safety Information

    Safety information This chapter contains safety information for your AIRAVE 3 LTE. General precautions ● Dust the AIRAVE occasionally to keep air vents clear of debris. Do not wash it. ● The AIRAVE has ventilation slots that work best if you don’t block them. Keep the AIRAVE at least 2 inches (5 cm) from walls and other surfaces to ensure proper air flow.
  • Page 40 For more information, see the publication Femtocells and Health at femtoforum.org or visit the FCC website at fcc.gov. FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

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