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Repair Service
● When a breakdown occurs, stop using the product and contact the sales agency or the service center of
DIASONIC Technology at 82-031-474-0852 for repair services.
Warranty (Service Policy)
● Free repair services will be provided in compliance with the free repair policy of DIASONIC Technology.
If a breakdown occurs during the warranty period, bring the product with the warranty card to the sales
agency or the service center of DIASONIC Technology.
Free repair service will be provided only when the purchase date and the name of the sales agency
appear on the warranty card.
Please check all information is written when purchasing the product from the sale agency.
The warranty card is not reissuable so we recommend you keep it safely.
<Free Repair Policy>
1. This product has passed strict quality control and inspection.
2. Breakdowns occurring under normal operating conditions described in the user manual within the
warranty period will be subject to free repair services:
3. For the following cases, some service fees will be charged:
1) When the customer fails to submit the warranty card
2) When information is missing in the warranty card – purchase date or the name of the sales
agency
3) When the product is damaged or broken down due to user's mishandling
4) When the product is damaged or broken down due to user's repair or remodeling
5) When the product is damaged or broken down due to fires, pollution, earthquakes, and other
natural disasters
6) When the product is damaged or broken down due to leakage of the battery
7) When the consumable parts such as a battery need to be replaced
4. This warranty card is only valid for service in Korea.
(This warranty card is only valid for service in Korea.)
(Request When Mailing)
Please beware of the following when sending a mail:
1.
Please enclose the warranty card with the product when mailing during the warranty period.
2.
Please wrap in shock-absorbing materials and put the product in a box to prevent damage during
transportation.
Mailing fees and wrapping fees should be born by customers.
3.
To prevent loss, please send the product for repair services by registered mail.
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