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Specifications Statement S P E C I F I C A T I O N S Model: SHS-2000 Description: Smart Home Server Radio: 802.11g, 802.11b compatible Ports: WAN: One 10/100 RJ-45 port LAN: Four 10/100 RJ-45 ports LEDs: On, Status, Disk, WiFi, WAN, LAN (1,2,3,4) Power: External 12V DC, 1.5A...
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MART ETWORKING ERVICE ANUAL While every effort has been made to ensure this document is correct and current, Sereniti reserves the right to revise this document without notice. You can download the latest version of this manual at www.sereniti.com/download/documentation.
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C O P Y R I G H T This book and the computer programs to which it relates are original, proprietary materials, the copyright of which is owned by Sereniti Inc. All exclusive rights under the copyright laws are expressly reserved, except to the extent of express license granted to persons acquiring the copyrighted material from Sereniti Inc.
Open the To Do List .................21 Understanding Alerts................22 Responding to Alerts ................23 3 Connecting PCs to Your Network ...... 27 Overview................... 27 Network Map ..................28 Device Information Page ..............29 Device Information...................29 Sereniti Smart Home Networking Service | i...
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C O N T E N T S Current Status ...................30 Connection Detail ..................31 Device Management Page..............32 Security Summary Page..............34 Backup Status Page................35 Manage Firewall Page ..............37 Set a PC to Auto Login ..............37 Change a PC’s Name ................ 39 Change a PC’s Type .................
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Select Other Folders (this PC only) ............80 Track the Status of Scheduled Backups..........81 Perform an Unscheduled Backup............82 View the Contents of the Most Recent Backup ........ 83 Display the Folders and Files ..............83 Sereniti Smart Home Networking Service | iii...
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Open Ports for Backups ..............94 8 Shared Server Drives and Network Devices ..97 Overview................... 97 Sereniti Shared Drive ................97 USB Ports ....................98 Use the Sereniti Shared Drive............99 Windows Explorer..................99 Internet Explorer..................99 External Storage Devices..............100 Connect the Device.................100 Rename the Device.................101...
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What the Page Shows ................132 How to Resolve a Problem ..............133 Using the To Do List............... 133 12 Managing the Smart Home Server ....135 Overview..................135 Check the Wired Settings..............135 Sereniti Smart Home Networking Service | v...
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Overview..................151 Antivirus Messages................. 152 Antispyware Messages ..............154 Firewall Messages................157 Backup and Restore Messages............159 Sereniti Shared Drive Message............160 Multiple Connection Message ............160 Appendices Appendix A: About IP Addresses..........163 Appendix B: Backing Up Microsoft Outlook......169...
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C O N T E N T S Appendix C: Resolving DNS Problems........171 Index................. 175 FCC Interference Statement........183 Sereniti Smart Home Networking Service | vii...
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C O N T E N T S viii | User Manual (v1.0.0.1)
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To Do List ............... 22 FIGURE 2-10 3 Connecting PCs to Your Network Device Information Page ..........29 FIGURE 3-1 Device Management Page (Sereniti Enabled PCs) ..33 FIGURE 3-2 Device Settings Page............33 FIGURE 3-3 Security Summary Page ..........34 FIGURE 3-4 Backup Status Page ............
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12 Managing the Smart Home Server Smart Home Server Status Page ........136 FIGURE 12-1 Wireless Settings Page ............ 138 FIGURE 12-2 Smart Home Server Settings Page ........141 FIGURE 12-3 Attached USB Devices Page ........... 142 FIGURE 12-4 13 Managing Your PC PC Inventory ..............
......... . . W E L C O M E Congratulations. You have chosen to subscribe to the Sereniti Smart Home Networking Service. Our unique combination of hardware,...
• Ensure key files are backed upon on a regular basis • Connect to the two Sereniti shared drives, any printers or storage devices connected to the Smart Home Server, and all other shared printers and folders For these reasons, we recommend you install the Command Center on...
• Use the Manage Firewalls page to track the port forwarding rules in effect for the PC • Set the PC to auto login • Change the PC’s settings (name, type, icon) • Connect the PC to another wireless network Sereniti Smart Home Networking Service | 3...
I N T R O D U C T I O N Overview of the Manual User Manual Chapters (Continued) TABLE 1-1 This chapter... Explains how to... Chapter 4. Connecting • Register a non-PC device Non-PC Devices to • Set a non-PC device to auto login Your Network •...
TABLE 1-1 This chapter... Explains how to... Chapter 8 . Shared • Access the Sereniti Shared Drive (S: drive) Server Drives and • Connect an external storage device to the Smart Network Devices Home Server • Rename an external storage device •...
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• Respond to Antivirus error messages Messages • Respond to Antispyware error messages • Respond to Firewall error messages • Respond to Backup and restore error messages • Respond to Sereniti shared drive messages • Respond to Multiple connection message 6 | User Manual (v1.0.0.1)
• A Home page with a Network Map showing at a glance all devices connected to the network and a Dashboard to help manage the PC you are currently using Sereniti Smart Home Networking Service | 7...
TABLE 2-1 Option What it does... Go to Sereniti.com If you are logged in, it opens the Sereniti home page in a browser. If you are not logged in, it is grayed out because login is required for Internet access.
Logging in through the Command Center To log in through the Command Center, follow the steps below: The Command Center should open automatically when your PC starts. If it does not, right-click the tray icon and select Sign In. Sereniti Smart Home Networking Service | 9...
U S I N G T H E C O M M A N D C E N T E R Logging In and Out When the Command Center is open and the Home page displayed, type a user name and password in the Username and Password fields FIGURE 2-1 Login Fields FIGURE 2-1...
Logging out through a browser If you logged in through a browser such as Internet Explorer, you have to logout through the browser: Open the browser and enter logout.sereniti.com in the Address field. Sereniti Smart Home Networking Service | 11...
U S I N G T H E C O M M A N D C E N T E R Change Login Accounts Click Go. When you are logged out, a Blocked Access message appears in the browser window. To log back in, enter your user name and password and click the LOGIN button.
If you attempt to connect to the Inter- net, you will be prompted to log in. Once you do, the tray icon will change. If you re-open the Command Center, you will not have to log in again. Sereniti Smart Home Networking Service | 13...
1. Go to the text Main Menu (see “Main Menu” below). 2. Click File. 3. Select Options. 4. Select Auto Launch Sereniti Command Center. Now, when you start your PC, the Command Center will not launch, but the icon will appear in the system tray. To open the Command Center, right-click the icon and select Command Center.
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Launch a window that shows the version of the Command Center software currently running on this PC • Access the Sereniti web site to view the company’s copyright information, privacy policy and home page, and to contact the company for support Support menu The icon version has a Support menu that is not found in the text version.
Helps make network resources available to all users. Lets you set up folder and printer sharing. Also lets you view the contents of the Sereniti Shared Drive (S: drive) and manage any external storage devices and printers attached to the Smart Home Server.
Network Map. shows a typical network map. FIGURE 2-7 Network Map FIGURE 2-7 You can also display the Network Map by clicking My Note: Networks and then clicking the Network Map icon. Sereniti Smart Home Networking Service | 17...
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U S I N G T H E C O M M A N D C E N T E R Home Page On or offline The appearance of the icon tells you if the device is online or offline. If the device is online, the icon appears in full color, as shown below: The green star only appears on PCs running the Command Center.
The Dashboard appears along the left side of the Home page ( FIGURE 2- ). It lets you open the To Do List and provides links to Command Cen- ter pages to help you manage and troubleshoot the PC you are currently using. Sereniti Smart Home Networking Service | 19...
U S I N G T H E C O M M A N D C E N T E R Home Page Pin to detach Dashboard FIGURE 2-9 The Dashboard is detachable. You can separate the Dashboard Note: from the Command Center and pin it to the desktop so it can be accessed more easily.
For each alert, the To Do List recommends action to resolve the issue. O P E N T H E T O D O L I S T To open the To Do List, follow the steps below: Click Home to display the Dashboard. Sereniti Smart Home Networking Service | 21...
U S I N G T H E C O M M A N D C E N T E R To Do List Click the To Do icon in the Dashboard to display the To Do List FIGURE 2-10 To Do List FIGURE 2-10 U N D E R S T A N D I N G A L E R T S...
You should register the device. To do this, follow the steps below: Click Home to display the Home page. Locate the unknown device on the Network Map. It should look like this: Sereniti Smart Home Networking Service | 23...
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U S I N G T H E C O M M A N D C E N T E R To Do List Click the device to display the Device Registration page (see Chapter 4, FIGURE 4-3 In the Device Name field, replace UNKNOWN with a name of your choice.
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To perform an unscheduled backup: Click Backup and then click the View Backup Status icon to display the Backup Status page (see Chapter 7, FIGURE 7-1 Locate the PC and click BACKUP. Sereniti Smart Home Networking Service | 25...
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U S I N G T H E C O M M A N D C E N T E R To Do List 26 | User Manual (v1.0.0.1)
To connect a new PC to your Smart Home Network, follow the instructions in Chapter 3 of the Installation Manual. They explain how to install the Command Center software and establish the wired or wireless connection. Sereniti Smart Home Networking Service | 27...
C O N N E C T I N G P C S T O YO U R N E T W O R K Network Map Once the connection is established, the Smart Home Server detects the presence of the new PC and passes this information to the Command Center.
The full computer name of the PC. To view and change the name on the PC, click Start in the Windows taskbar, right-click My Computer and select Properties. Click the Computer Name tab in the Properties window and then click the Change button. Sereniti Smart Home Networking Service | 29...
C O N N E C T I N G P C S T O YO U R N E T W O R K Device Information Page • Windows Workgroup Name The workgroup to which the PC belongs. The Smart Home Server and all PCs must be in the same workgroup to share folders and printers.
• Wireless Transmit Rate (wireless PCs only) Your current transmission speed. If your wireless mode is 802.11g, the maximum speed is 54 mbps. If it is 802.11a or b, maximum speed is less. Sereniti Smart Home Networking Service | 31...
The channel the radio transmitter in the Smart Home Server is using to broadcast. By default, it broadcasts on channel 6. • Wireless Mode (wireless PCs only) The wireless protocol. The Sereniti system is compatible with 802.11a, b or g. Most newer devices use 802.11g. • IP Address The IP address of the PC.
) You can change the PC’s FIGURE 3-3 name, device type or icon from this page. Device Settings Page FIGURE 3-3 • Display the Device Security page This page uses the same icons as the Device Management page Sereniti Smart Home Networking Service | 33...
C O N N E C T I N G P C S T O YO U R N E T W O R K Security Summary Page to represent security program problems (see page 30). Click the icon in the Security Summary column for any PC to display the Device Security page (Chapter 11, ).
An entry for the new PC appears in the Backup Status page. Click Backup and then click the View Backup Status icon to display this page ( FIGURE 3-5 Backup Status Page FIGURE 3-5 For each PC, this page shows: The PC name Sereniti Smart Home Networking Service | 35...
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C O N N E C T I N G P C S T O YO U R N E T W O R K Backup Status Page The date and time of the last backup attempt The outcome of that attempt = Backup successful = Backup unsuccessful If the backup was unsuccessful, position the mouse...
You have the option of setting the PC to auto login to avoid this. When a PC is set to auto login, login takes place automatically as soon as the PC Sereniti Smart Home Networking Service | 37...
C O N N E C T I N G P C S T O YO U R N E T W O R K Set a PC to Auto Login is turned on. The user does not have to enter a user name and password. This is especially useful for young children.
Device Management page ( FIGURE 3-2 Locate the PC and click SETTINGS to display the Device Settings page FIGURE 3-3 Select Laptop from the drop-down list in the Device Type field. Click SUBMIT. Sereniti Smart Home Networking Service | 39...
When you take your PC out of your home and attempt to connect to another wireless network, such as your office network or a public hotspot, you will need to turn the Sereniti wireless agent off. This allows the Windows wireless agent to take over and search for available networks to connect to.
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C O N N E C T I N G P C S T O YO U R N E T W O R K Connect the PC to Another Wireless Network To turn the Sereniti wireless agent off: Go to the text Main Menu (see Chapter 2 for an explanation of the two Main Menus).
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C O N N E C T I N G P C S T O YO U R N E T W O R K Connect the PC to Another Wireless Network 42 | User Manual (v1.0.0.1)
SSID and WEP key. These can be found by clicking My Networks and then clicking the Wireless Settings icon. (For help in configuring a device, refer to the documentation that comes with it.) Sereniti Smart Home Networking Service | 43...
Locate the device in the Network Map and click the name or icon to display the Device Registration page ( FIGURE 4-3 Device Registration Page FIGURE 4-3 You can also display the Device Registration page by clicking Note: UNKNOWN or SETTINGS in the Device Management page. Sereniti Smart Home Networking Service | 45...
C O N N E C T I N G N O N - P C D E V I C E S T O YO U R N E T W O R K Set a Device to Auto login In the Device Name field, replace UNKNOWN with a name of your choosing.
Internet. Many non-PC devices have to communicate with other devices on the Internet and exchange two-way traffic with them. The firewall prevents incoming traffic from reaching your device, unless you open the appropriate ports to let the traffic through. Sereniti Smart Home Networking Service | 47...
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Create a port forwarding rule If no system defined rule exists for a device, it is possible to create one yourself. This requires some networking knowledge. You can contact Sereniti technical support for assistance. For a more detailed discussion of port forwarding, including step-by- step instructions for enabling UPnP, selecting a rule and creating a rule, see Chapter 10.
U S E R A C C O U N T S Types of Accounts • Privileged accounts • Non-privileged accounts P R I V I L E G E D A C C O U N T S Privileged accounts can log into the Command Center and perform all administrative functions.
Sereniti Smart Home Networking Service. This means that when you assign a name to a new user, this name cannot be in use anywhere in the Sereniti system. If it is, you will receive an error message requesting you to enter another name.
P A S S W O R D G U I D E L I N E S Passwords do NOT have to be unique across the entire Sereniti system. Passwords can contain between 5 and a 30 characters. All the following characters are valid: •...
Type the password again in the Confirm Password field. Passwords are case-sensitive, so be sure to capitalize the same letters each time you type the password. To make this account a privileged user, click the Is this a Privileged User? check box. Sereniti Smart Home Networking Service | 53...
U S E R A C C O U N T S View a List of Existing Accounts For an explanation of the types of user accounts, see “Types of Note: Accounts” above. Go to Parental Controls and select the appropriate content filter for the user.
To change a user name, you have to delete the account and create a new one. To modify the details of a user account, follow the steps below: Click Users and then click the Users List icon to display the Users List (see FIGURE 5-2 Sereniti Smart Home Networking Service | 55...
U S E R A C C O U N T S Modify a User Account Locate the user account and click the user's name or click EDIT in the Action column to display the User Settings page ( FIGURE 5-3 User Settings Page FIGURE 5-3 All new user accounts are automatically assigned this icon:...
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To change the security question, select a new question from the drop- down list in the Question field, and then type the answer in the Answer field. When you have finished making changes, click SUBMIT. You are returned to the Users List. Sereniti Smart Home Networking Service | 57...
S E T U P U S E R N O T I F I C A T I O N S You can enter up to three email addresses and telephone numbers for Sereniti support staff to contact you. To do this, follow the steps below: 58 | User Manual (v1.0.0.1)
In the Email Notification field, enter up to three email addresses in the standard myname@myaddress.com format. Sereniti will send an email to each address when special situations arise. In the Telephone Notification field, enter up to three telephone numbers (including area code). If a critical situation is detected, Sereniti will call you at these numbers, starting with the first one you enter.
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U S E R A C C O U N T S Set Up User Notifications 60 | User Manual (v1.0.0.1)
To provide parents with the means to fulfill their responsibilities, the Smart Home Networking Service provides a powerful set of Internet filtering tools to control the sites users can visit and the time of day they can access the Internet. Sereniti Smart Home Networking Service | 61...
P A R E N T A L C O N T R O L S Choose a Content Filter ......... . . C H O O S E A C O N T E N T F I L T E R Once the Smart Home Networking Service is installed, no one is permitted to access the Internet without a user account.
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Children 16-17 • Allows access to most sites, except for hate sites and sites dealing with extremely violent or sexual content • Allows Internet access at all times Adult Over 18 • No restrictions Sereniti Smart Home Networking Service | 63...
S E T A U S E R ’ S T I M E F I L T E R The content filter also determines when the user can access the Internet (see ). However, you can modify this part of the content filter TABLE 6-5 Sereniti Smart Home Networking Service | 65...
P A R E N T A L C O N T R O L S Set a User’s Time Filter – called the time filter – and customize it to suit you and your user’s needs. To set a user’s time filter, follow the steps below: Click Users or Security and then click the Parental Controls icon to display the Parental Controls page ( FIGURE 6-1...
(up to 24 hours) and then expires. To create a time filter override, follow the steps below: Click Users or Security and then click the Parental Controls icon to display the Parental Controls page ( FIGURE 6-1 Sereniti Smart Home Networking Service | 67...
P A R E N T A L C O N T R O L S Unblock a Site Locate the user requesting the override and click EDIT to the right of the Time Filter Bar Graph. The Time Filter Settings page displays FIGURE 6-3 Go to the Timer field at the bottom of the page (see ) and...
The Unblock Requests List contains the blocked URL. To allow the request, select the URL and click Allow . This moves the URL to the Allowed Sites List. It can now be accessed by all users. Sereniti Smart Home Networking Service | 69...
P A R E N T A L C O N T R O L S Unblock a Site To disallow the request, select the URL and click Block . This moves the URL to the Restricted Sites List. Only adult users can now access this site.
In either case, the information is susceptible to loss. Folders and hard disks can become damaged and unreadable. Files can be mistakenly deleted, overwritten or corrupted in other ways. If any of this happens, Sereniti Smart Home Networking Service | 71...
Email The Email folder stores all your saved email messages. If this folder is selected, the Sereniti system will automatically back up the Microsoft Outlook file that contains your email (see Appendix B for details) – providing you did not change the default folder in which Outlook file is stored.
Backups are stored on the Smart Home Server by date. You can take a look at the backups for any PC in your network, and you will see them listed by date. Here is how the folders are stored: Sereniti Smart Home Networking Service | 73...
B A C K U P A N D R E S T O R E How Backups are Stored • The first time a folder is backed up, it is copied in its entirety to the Smart Home Server, so that one copy of each file is stored. •...
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That night, Johnny makes changes to the History and Spanish files, but leaves the other two alone. On Nov. 3 the next backup is performed. This is what the backups now look like: Sereniti Smart Home Networking Service | 75...
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B A C K U P A N D R E S T O R E How Backups are Stored Backup: Nov. 1 Projects Ver. 1 Ver. 1 English History Backup: Nov. 2 Projects Ver. 2 Ver. 1 History Spanish Backup: Nov.
S E T T H E S C H E D U L E To set the backup schedule for a PC, follow the steps below: Click Backup and then click the View Backup Status icon to display the Backup Status page ( FIGURE 7-1 Sereniti Smart Home Networking Service | 77...
B A C K U P A N D R E S T O R E Set the Backup Schedule Backup Status Page FIGURE 7-1 Locate the PC you want to schedule and click EDIT to display the Backup Settings page ( FIGURE 7-2 Backup Settings Page FIGURE 7-2...
Click Backup and then click the View Backup Status icon to display the Backup Status page ( FIGURE 7-1 Locate the PC to be backed up and click EDIT to display the Backup Settings page ( FIGURE 7-2 Sereniti Smart Home Networking Service | 79...
B A C K U P A N D R E S T O R E Select Folders for Backup If you are backing up the PC you are using, you can click Tip: Backup and then click the Edit Backup Settings icon to go directly to the Backup Settings page.
The PC was not turned on and connected to the Internet when the backup was scheduled. • The network was experiencing connectivity problems when the backup was scheduled, and the PC could not communicate with the Smart Home Server. Sereniti Smart Home Networking Service | 81...
B A C K U P A N D R E S T O R E Perform an Unscheduled Backup The Smart Home Networking Service issues an alert whenever a PC has not been backed up for seven straight times. This means: •...
D I S P L A Y T H E F O L D E R S A N D F I L E S To display the contents of the most recent backup, follow the steps below: Sereniti Smart Home Networking Service | 83...
B A C K U P A N D R E S T O R E View the Contents of the Most Recent Backup Click Backup and then click the View Backup Status icon to display the Backup Status page ( FIGURE 7-1 Locate the PC and click VIEW to display a Backed Up Folders window FIGURE 7-4...
You can restore a file that was originally backed up from any PC in your network, but you can only restore it to the PC you are currently using. You can restore the file to its original location or to a new location. Sereniti Smart Home Networking Service | 85...
B A C K U P A N D R E S T O R E Restore Files and Folders R E S T O R E A L L F I L E S A N D F O L D E R S I N T H E M O S T R E C E N T B A C K U P You can restore all the folders in the most recent backup.
This is the PC from which these files and folders were originally backed up. You can select any PC in the network. Go the Files/Folders to Restore field and click Select File/Folders. A CHOOSE button appears. Sereniti Smart Home Networking Service | 87...
B A C K U P A N D R E S T O R E Restore Files and Folders Click CHOOSE to display a Select Folders for Restore window ). The most recent backup is shown in the left pane. FIGURE 7-6 Select Folders to Restore Window FIGURE 7-6...
Select a file or folder from one of the backups and click the arrow button between the two panes to copy it to the right pane. Repeat until all files and folders to be restored are in the right pane. Sereniti Smart Home Networking Service | 89...
Server’s hard disk used to store backups, and the amount of space remaining for future backups. If the Smart Home Server runs out of space, future backups will fail. The amount of space used to store documents on the Sereniti Note: Shared Drive (S: drive) also affects the amount of space available for backups.
PC’s files and folders. To break the totals down by folder, click the arrow icons next to the totals. shows what this page now looks like, FIGURE 7-8 Sereniti Smart Home Networking Service | 91...
B A C K U P A N D R E S T O R E Clean Up Old Backups Show totals Backup Disk Usage Page (Folders) FIGURE 7-8 C L E A N U P U N N E E D E D F O L D E R S If the hard disk on the Smart Home Server does not have enough space to store the next backup, the backup will not take place.
To clean up specific backed up folders, click SELECT in the Cleanup Selected Backed Up Data column. This displays the Backup Cleanup Details page ( FIGURE 7-10 Backup Cleanup Details Page FIGURE 7-10 Sereniti Smart Home Networking Service | 93...
B A C K U P A N D R E S T O R E Open Ports for Backups On the Backup Cleanup Details page: Decide if you want to remove any common folders. If you do, go to Common Folders and click one of the two check boxes next to the folders you want to remove.
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Do not confuse opening ports in a personal firewall running on a Note: PC with creating a port forwarding rule to open ports in the network firewall in the Smart Home Server. These are two different firewalls. Sereniti Smart Home Networking Service | 95...
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B A C K U P A N D R E S T O R E Open Ports for Backups 96 | User Manual (v1.0.0.1)
......... . . T H I S C H A P T E R Explains how to: • Access the Sereniti Shared Drive (S: drive) • Connect an external storage device to the Smart Home Server •...
If you already have an S: drive on your PC, an Alert Box will pop up when you log into the Command Center and tell you that the system failed to map the Sereniti Shared Drive to the S: drive. To allow the system to map the Sereniti Shared Drive to the S: drive, you have to remap your existing S: drive to another letter.
To view files or folders stored on the S: drive in the Internet Explorer, follow the steps below: Log into the network. Open the Internet Explorer. In the Address field, type \\<pc name> where < is the name of your PC. pc name> Click Go. Sereniti Smart Home Networking Service | 99...
S H A R E D S E R V E R D R I V E S A N D N E T W O R K D E V I C E S External Storage Devices Click the drop-down list in the Address field and look for this entry: .
Locate the device. The following information is shown: • Total amount of space on the device • Amount of space currently in use • Amount of space currently available for use • Percentage of space currently in use Sereniti Smart Home Networking Service | 101...
S H A R E D S E R V E R D R I V E S A N D N E T W O R K D E V I C E S External Storage Devices V I E W T H E C O N T E N T S O F T H E D E V I C E U S I N G T H E C O M M A N D C E N T E R To use the Command Center to view the files and folders stored on the device, follow the steps below:...
You can connect up to two printers to the USB ports on the back of the Smart Home Server. These become network printers, and anyone who can log into your network can print to them. Sereniti Smart Home Networking Service | 103...
S H A R E D S E R V E R D R I V E S A N D N E T W O R K D E V I C E S Network Printers Do not connect a multi-function printer to the Smart Home WARNING: Server.
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Click File and select Add Printer. This launches the Add Printer wizard FIGURE 8-3 Add Printer Wizard (1) FIGURE 8-3 Read the text on the opening Wizard screen and click Next to display the next Wizard window ( FIGURE 8-4 Sereniti Smart Home Networking Service | 105...
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S H A R E D S E R V E R D R I V E S A N D N E T W O R K D E V I C E S Network Printers Network printer Add Printer Wizard (2) FIGURE 8-4 You have to indicate the type of printer.
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Select the printer and click Next. The Wizard will prompt you to select a driver for the printer. Follow the on-screen instructions. When the driver has been installed, the Wizard will prompt you to make the new printer the default printer ( FIGURE 8-7 Sereniti Smart Home Networking Service | 107...
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S H A R E D S E R V E R D R I V E S A N D N E T W O R K D E V I C E S Network Printers Add Printer Wizard (5) FIGURE 8-7 It this is the printer you will be using most of the time, click Yes.
Click Sharing and then click the Setup Network Printer icon to display the Attached USB Devices page ( ). The printer you FIGURE 8-1 just connected is shown. Type a new name in the Name field. Click Save. Sereniti Smart Home Networking Service | 109...
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S H A R E D S E R V E R D R I V E S A N D N E T W O R K D E V I C E S Network Printers 110 | User Manual (v1.0.0.1)
PCs, open files stored in the folder, and put files of their own in the folder. Shared folders are not to be confused with the Sereniti Shared Note: Drive (S: drive) that is made available on the Smart Home Server.
F O L D E R A N D P R I N T E R S H A R I N G Overview Printer sharing is especially useful if you have more users than printers, or if you have different kinds of printers – for example, a laser printer and a photo quality inkjet printer –...
). This page shows each PC in your FIGURE 9-1 network and the shared folders on each PC. For each shared folder, it gives the share name and the full path to the folder. Sereniti Smart Home Networking Service | 113...
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F O L D E R A N D P R I N T E R S H A R I N G Folder Sharing Folder Sharing Page FIGURE 9-1 Click Share to launch the Folder Sharing Wizard ( FIGURE 9-2 Folder Sharing Wizard (1) FIGURE 9-2 Type the complete path to the shared folder in the first field of the...
To unshare a folder, you must be using the PC on which the folder is saved. Follow the steps below: Click Sharing and then click the Folder Sharing icon to display the Folder Sharing page ( FIGURE 9-1 Sereniti Smart Home Networking Service | 115...
Printer Sharing page ( ).It shows each PC in your network and FIGURE 9-4 the shared folders on each PC. For each printer, it gives the share name and the full path to the folder. Sereniti Smart Home Networking Service | 117...
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F O L D E R A N D P R I N T E R S H A R I N G Printer Sharing Printer Sharing Page FIGURE 9-4 Click Share to launch the Printer Sharing Wizard ( FIGURE 9-5 Printer Sharing Wizard (1) FIGURE 9-5 118 | User Manual (v1.0.0.1)
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You can leave it or replace it with another, more recognizable name. Click Next. The next page of the Wizard shows the printer name and share name you just entered ( FIGURE 9-3 Printer Sharing Wizard (3) FIGURE 9-7 Sereniti Smart Home Networking Service | 119...
F O L D E R A N D P R I N T E R S H A R I N G Printer Sharing If you want to share additional printers, click SHARE MORE to return to the first Wizard screen. Otherwise, click FINISH.
Ports are identified by number. A computer has more than 65,000 ports, but most common Internet applications use a very small subset of these ports – specifically those numbered 0-1023. These are referred to as "well known ports." Sereniti Smart Home Networking Service | 121...
You should only attempt this if you are familiar with networking and firewalls. If not, contact Sereniti technical support for assistance..........
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FIGURE 10-1 Locate the device that needs the open ports and click EDIT to display the Firewall Settings page ( FIGURE 10-2 Firewall Settings Page FIGURE 10-2 Click the Enable UPnP check box Sereniti Smart Home Networking Service | 123...
P O R T F O R W A R D I N G Select a System Defined Rule Click SUBMIT. You are returned to the Manage Firewalls page..........S E L E C T A S Y S T E M D E F I N E D R U L E To select a system defined port forwarding rule, follow the steps below: Click Security and then click the Network Firewall Settings icon to...
C R E A T E A U S E R D E F I N E D R U L E Do not attempt this unless you are familiar with networking and firewalls. If you need help, contact Sereniti technical support for assistance.
P O R T F O R W A R D I N G Delete a rule Refer to the documentation that comes with the program or Note: device, or contact their support personnel, to determine which ports have to be opened. In the Relocate Port field, type a number only if you want to redirect incoming traffic to a different port on a PC.
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Locate the rules you want to delete and click the check boxes to their left. You can select either system defined rules or user defined rules (but not both at the same time). Click DELETE. The rules are removed from the Firewall Settings page. Sereniti Smart Home Networking Service | 127...
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P O R T F O R W A R D I N G Delete a rule 128 | User Manual (v1.0.0.1)
Antivirus program Prevents viruses, worms, Trojan horses and other malicious software from infecting the PC • Antispyware program Prevents spyware in all its forms from gathering and distributing personal information about you, your family and your Internet browsing habits Sereniti Smart Home Networking Service | 129...
M O N I T O R I N G N E T W O R K S E C U R I T Y Check the Security Summary Page The Serenity Security Suite, which is provided free of charge with the Smart Home Networking Service, contains these three programs, as well as a pop-up blocker.
Anything other than a green check indicates a problem. The degree of seriousness should dictate how quickly you react. Sereniti Smart Home Networking Service | 131...
M O N I T O R I N G N E T W O R K S E C U R I T Y Resolving a Problem ......... . . R E S O L V I N G A P R O B L E M If any PC has a security problem, click VIEW to display the Device Security page (...
Install an anti-spyware program To resolve the problem, open the Security Summary page and follow the procedure described in “Resolving a Problem” above. For additional details about the To Do List, see Chapter 2. Sereniti Smart Home Networking Service | 133...
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M O N I T O R I N G N E T W O R K S E C U R I T Y Using the To Do List 134 | User Manual (v1.0.0.1)
O V E R V I E W The Smart Home Server was installed and configured for wired and wireless operation when you set up the Sereniti Home Networking Service (see the Installation Manual for details)..........
M A N A G I N G T H E S M A R T H O M E S E R V E R Check the Wired Settings Smart Home Server Status Page FIGURE 12-1 This page shows the Smart Home Server’s name (SerenitiSHS) and the version of the software running on the Smart Home Server.
To display a page showing the wireless settings and the wireless devices currently connected to your network, click My Network and then click the Wireless Settings icon to display the Wireless Settings page FIGURE 12-2 Sereniti Smart Home Networking Service | 137...
M A N A G I N G T H E S M A R T H O M E S E R V E R Check the Wireless Settings Change channel Wireless Settings Page FIGURE 12-2 W I R E L E S S S E T T I N G S The Wireless Settings page shows the following settings: SSID Your network's Service Set Identifier.
C H A N G E T H E W I R E L E S S C H A N N E L The Smart Home Server is designed to broadcast on channel 6. If you are experiencing weak signals – possibly because nearby networks are Sereniti Smart Home Networking Service | 139...
To store backups of all the PCs in your network running the Command Center • To provide space for the Sereniti Shared Drive (S: drive), which network users can access and use to store and exchange files (see Chapter 8 for additional details).
Click My Network and then click the Edit Smart Home Server Settings icon to display the Smart Home Server Settings page ( FIGURE 12-3 Type a new workgroup in the Windows Workgroup Name field. Sereniti Smart Home Networking Service | 141...
Click Sharing and then click the Setup Network Printer icon to display the Attached USB Drive page ( FIGURE 12-4 Type a new name for the printer in Printer field. Click SAVE. Sereniti Smart Home Networking Service | 143...
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M A N A G I N G T H E S M A R T H O M E S E R V E R Rename Network Printers 144 | User Manual (v1.0.0.1)
V I E W A P C I N V E N T O R Y A PC inventory is a window that shows all of a PC’s software resources, hardware components and security programs. To launch this window, Sereniti Smart Home Networking Service | 145...
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Click ANALYZE to determine whether the disk needs to be defrag- mented now. A message like the one below will pop up and show the percentage of fragmentation and indicate whether you should perform a defragmentation now. Sereniti Smart Home Networking Service | 147...
M A N A G I N G YO U R P C Repair Connectivity Problems To perform a defragmentation, click DEFRAG NOW to launch the Windows Disk Defragmenter. Windows Disk Defragmenter FIGURE 13-3 Click Defragmentation to begin defragmenting the hard disk. You can stop the defragmentation at any time by clicking Stop on the Windows Disk Defragmenter.
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If there is a connectivity problem, click Repair Network Connectivity. The Connectivity Manager will run a number of diagnostic tests and make any necessary repairs. The results are displayed in the Repair Log tab on the Connectivity Manager. Sereniti Smart Home Networking Service | 149...
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M A N A G I N G YO U R P C Repair Connectivity Problems 150 | User Manual (v1.0.0.1)
Sereniti Shared Drive problems • Multiple connection problems This chapter lists the most common error messages in each category and explains what you should do to resolve the problem that caused the message to appear. Sereniti Smart Home Networking Service | 151...
Do this... Antivirus program not Install an antivirus program installed The Sereniti Security Suite, which is provided free of charge with your subscription to the Smart Home Networking Service, contains an antivirus program. To install the program, click Security and then click the Install Security Suite icon.
Smart Home Networking Service package In all cases, consider installing the antivirus Sereniti cannot program that is included in the Sereniti Security determine whether Suite, which is provided free of charge with your your antivirus subscription to the Smart Home Networking package is enabled Service.
Do this... Antispyware program Install an antispyware program not installed The Sereniti Security Suite, which is provided free of charge with your subscription to the Smart Home Networking Service, contains an antispyware program. To install the program, click Security and then click the Install Security Suite icon.
Scan the hard disk for spyware overdue 1. Right-click the tray icon. 2. Open the program console 3. Perform a scan of the hard disk. 4. If spyware is found, follow up and delete or quarantine it. Sereniti Smart Home Networking Service | 155...
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Smart Home Networking Service package In all cases, consider installing the antispyware Sereniti cannot program that is included in the Sereniti Security determine whether Suite, which is provided free of charge with your your antispyware subscription to the Smart Home Networking package is enabled Service.
Firewall program not Install a firewall program installed The Sereniti Security Suite, which is provided free of charge with your subscription to the Smart Home Networking Service, contains a firewall program. To install the program, click Security and then click the Install Security Suite icon.
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Smart Home Networking Service. is enabled Consider installing the firewall program that is included in the Sereniti Security Suite, which is provided free of charge with your subscription to the Smart Home Networking Service.To install the suite, click Security and then click the Install Security Suite icon.
You have two choices. You can wait for the next scheduled backup, or you can perform an unscheduled backup. Directory does not The Sereniti system could not find a folder that had exist on the host been selected for backup. Open the Windows Explorer and verify that the folder named in the message does, in fact, exist.
S E R E N I T I S H A R E D D R I V E M E S S A G E The following message applies to the Sereniti Shared Drive: System failed to map to S: drive Your PC cannot connect to the S: drive on the Smart Home Server.
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Wireless Network Connection. The Wireless Network Connect Status window appears. Click Disable to disable the connection and close the window. To re-enable the connection, click Start → Connect to → Note: Wireless Network Connection again. Sereniti Smart Home Networking Service | 161...
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E R R O R M E S S A G E S Multiple Connection Message 162 | User Manual (v1.0.0.1)
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When one PC attempts to contact another – for example, when you visit a web site – the subnet mask tells the routers that establish the connection: • Which numbers in the IP address represent the network Sereniti Smart Home Networking Service | 163...
About IP Addresses • Which numbers represent the PC itself. A U S E F U L A N A L O G Y One way of understanding IP addresses is to think of them as the Internet's version of telephone numbers. Every telephone has a unique number that identifies it;...
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Network Connections Window FIGURE A-1 Locate the local area connection and double-click it to display the Local Area Connections Properties window ( FIGURE A-2 Internet Protocol (TCP/IP) Local Area Connections Properties Window FIGURE A-2 Sereniti Smart Home Networking Service | 165...
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About IP Addresses Go to the panel labeled This connection uses the following items and scroll down until you come to Internet Protocol (TCP/IP). Select Internet Protocol (TCP/IP) and click Properties. The Internet Protocol (TCP/IP) Properties window displays ( FIGURE A-3 Obtain an IP address automatically Internet Protocol (TCP/IP) Properties Window FIGURE A-3...
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DNS server and "looks up" the IP address of the website you entered. It then uses this address to find and connect to the computer running the website you are interested in. Sereniti Smart Home Networking Service | 167...
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About IP Addresses 168 | User Manual (v1.0.0.1)
B A C K I N G U P T H E F I L E S To back up both the Outlook.pst and Archive.pst files, select Email as one of the common folders to be included in each backup. See Chapter 7 for details. Sereniti Smart Home Networking Service | 169...
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Backing Up Microsoft Outlook 170 | User Manual (v1.0.0.1)
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Without DNS, you would have to know the IP address of every web site you want to visit. For the Sereniti system to work properly, each PC in your network must use the Smart Home Server for its DNS server. To make this happen, you need to configure the PCs to obtain their DNS server addresses automatically.
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DNS address automatically, but become misconfigured and given a fixed DNS address instead. When this happens, the Sereniti system displays a message indicating it has detected the problem, and then automatically corrects the problem. No action on your part is required.
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Properties button. This displays the Internet Protocol (TCP/IP) Properties window. Use the following DNS Server addresses Enter up to two DNS addresses Internet Protocol (TCP/IP) Properties Window FIGURE C-3 Sereniti Smart Home Networking Service | 173...
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Resolving DNS Problems Click the button labeled Use the following DNS server addresses, and then enter up to two DNS addresses in the fields below. Click OK twice to close the two Properties windows, and then close the Network Connections window. 174 | User Manual (v1.0.0.1)
How they are Stored 73–76 Scheduled 72–73, 77 Select Folders 79 Unscheduled 82 View the Contents 82 Change Content Filter 57 Login Accounts 12 PC Icon 39, 56 PC Name 39 PC Type 39 PC Workgroup 113 Sereniti Smart Home Networking Service | 175...
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I N D E X Privileged Status 57 Security Question 57 Smart Home Server Workgroup 112 Time Filter 57 User Password 56 Wireless Channel 139 Channel (Wireless) 138, 140 Clean Up Old Backups 90–94 Clean Up Unneeded folders 92 Command Center Launch Options 13 Main Menu 14 Tray Icon 8...
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Unshare a Folder 115 Folder Sharing Page 114 Home Page 17–21 Install Security Suite 24 IP Address Dynamic 164 Format 163 Static 164 Subnet Mask 163 Launch Options 13 Logging In 9, 10 Sereniti Smart Home Networking Service | 177...
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I N D E X Through a Browser 10 Through the Command Center 9 Logging Out 11 Through a Browser 11 Through the Command Center 11 S: Drive Failed to Map 98 Main Menu 14 Manage Firewall Page 37, 123 Manage Firewalls Page 45 Map a Network Drive 98 Modify User Accounts 55–57...
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Select a System Defined Port Forwarding Rule 48, 124 Select Additional Folders Window 80 Select Folders to Restore Window 88 Sereniti Security Suite 24 Sereniti Shared Dive 98 Sereniti Wireless Agent 40, 41 Sereniti Smart Home Networking Service | 179...
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Time Zone 141 To Do List 21–25, 133 Tray Icon 8 Turn off Command Center Auto Launch 14 Sereniti Wireless Agent 41 Unblock a Web Site 68 Universal Plug and Play (UPnP) 48, 122 Unshare a Folder 115 User Accounts 49–58...
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(2) this device must accept any interference received, including interference that may cause undesired operation. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. Sereniti Smart Home Networking Service | 183...
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F C C I N T E R F E R E N C E S T A T E M E N T I M P O R T A N T N O T E : F C C R A D I A T I O N E X P O S U R E S T A T E M E N T : This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
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