Troubleshooting - Thermador T24UR920DS Use & Care Manual

Troubleshooting

Be sure to check these items first:
Is there a power outage in the area?
Is the household fuse blown or the circuit breaker tripped?
Is the appliance properly connected to the electrical supply?
Many problems can be resolved without the need for a service call. See the following list as a reference of possible
solutions of simple problems.
Symptom
Appliance is not cooling.
The compressor is
constantly running or
running too much.
Control panel LED lights and
display do not illuminate.
Control buttons do not
function.
Food products and beverages
in the unit are too cold.
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Possible Cause
Appliance has been switched
off.
Appliance opened frequently.
The ventilation openings
have been covered.
A large amount of product, or
warm product was placed
into the appliance.
Excessively warm environment.
Leveling legs are not extended.
Door gasket is not sealing.
Drawer is closed.
Temperature has been set too
low.
Product placed too close to
ventilation holes.
Potential Remedy
Check display to make sure the unit is not
switched off. If display reads "OFF",
simultaneously press and hold QUICK
CHILL + PANTRY to return to operating
mode.
Do not open the appliance
unnecessarily.
Remove obstacles at the ventilation
openings located at the base of the unit and
in the refrigerator interiors.
The compressor will run more than
normal until the product cools. The
more that is added, the longer the motor will
run.
Avoid placing the unit in direct sunlight, or
near a heat source. If the appliance is in an
unusually warm environment, the
compressor will run more.
Extend the leg height to improve air
circulation. This will reduce the amount of
time the compressor needs to run.
Inspect the condition of the gasket. If
damaged, cold air can escape the cabinet
and cause the compressor to run more
than normal.
The top drawer must be open for the
control panel to illuminate and be
functional.
Increase the temperature. See "Setting the
temperature".
Make sure the unit is not in "Quick
Chill" mode.
Rearrange the bottles, so that nothing
obstructs the interior ventilation holes.