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TELEGRID WZRDnet WHD-310(V)2 User Manual

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Handset Model WHD-310(V)2
Document Number: USM310(V)2-120831
TELEGRID Technologies, Inc.
19 Microlab Road
Livingston, NJ 07039
(973) 994-4440
info@telegrid.com
www.telegrid.com
Copyright ©2012 TELEGRID Technologies, Inc.
WZRDnet
USER MANUAL
Version:2.4.0
08/31/2012
TELEGRID Technologies, Inc.
19 Microlab Road
Livingston, NJ 07039
Tel (973) 994-4440
e-mail: telegrid@telegrid.com
®

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Summary of Contents for TELEGRID WZRDnet WHD-310(V)2

  • Page 1 19 Microlab Road Livingston, NJ 07039 Tel (973) 994-4440 e-mail: telegrid@telegrid.com ® WZRDnet Handset Model WHD-310(V)2 USER MANUAL Version:2.4.0 Document Number: USM310(V)2-120831 08/31/2012 TELEGRID Technologies, Inc. 19 Microlab Road Livingston, NJ 07039 (973) 994-4440 info@telegrid.com www.telegrid.com Copyright ©2012 TELEGRID Technologies, Inc.

  • Page 2: Table Of Contents

    WHD-310(V)2 User Manual TABLE OF CONTENTS SECTION 1: GENERAL INFORMATION ............. 5 Introduction ....................5 Features ..................... 5 SECTION 2: EQUIPMENT DESCRIPTION ............6 Handset Characteristics ................6 SECTION 3: HANDSET POWER ................. 8 Handset Power ................... 8 Battery Charging ................. 8 Battery Gauge ..................
  • Page 3 WHD-310(V)2 User Manual WZRDnet Command Center™ PC Instant Messaging ......18 WZRDalert™ Network-Wide Notification ..........18 SECTION 7: SECURE COMMUNICATIONS ............. 19 Encryption ....................19 Network Key ..................19 Key Update ..................19 SECTION 8: GLOBAL POSITIONING SYSTEM (GPS) ........20 GPS Locator .....................
  • Page 4 WHD-310(V)2 User Manual Message Received Status ..............34 Incoming Message Alert ..............35 Reading a Message ................35 Replying to a Message ..............35 Deleting a Message ................35 Message Archive ................35 GPS ......................36 Position ..................... 36 Direction .................... 37 Target ....................

  • Page 5: Section 1: General Information

    WHD-310(V)2 User Manual SECTION 1: GENERAL INFORMATION Introduction This document forms the user manual for the WZRDnet Handset Model WHD-310(V)2. As such it presents a detailed equipment description including the physical characteristics and operational instructions for the Handset. Features WZRDnet is a low-power wireless ad-hoc mesh network that provides secure voice and data communications without the need for infrastructure (i.e., no cell towers or satellites required).

  • Page 6: Section 2: Equipment Description

    WHD-310(V)2 User Manual SECTION 2: EQUIPMENT DESCRIPTION Handset Characteristics Physical Characteristics • Dimensions: o Handset: 1.3 x 2.8 x 5.4 inches o Antenna length: 2 inches • Weight: 0.6 lbs including battery pack Internal Components • 1.5 inch Color LCD Screen •...
  • Page 7 WHD-310(V)2 User Manual Figure 2.1.1 WHD-310(V)2 Handset...

  • Page 8: Section 3: Handset Power

    WHD-310(V)2 User Manual SECTION 3: HANDSET POWER Handset Power Main power to the WHD-310(V)2 is provided by either a rechargeable 3500mAhr Lithium Ion battery pack or by an external power source connected to the Handset’s USB port. The battery pack is constantly monitored and protected by an embedded battery gauge circuit.

  • Page 9: Section 4: Modes Of Operation

    WHD-310(V)2 User Manual SECTION 4: MODES OF OPERATION Start-up Mode The Handset enters Start-up Mode when the battery pack is charged and the center button of the keypad is pressed. It can also enter Start-up Mode automatically through a Real-Time Clock alarm. In the absence of a charged battery pack, the Handset enters Start-up Mode when an external power source, i.e., a PC or a wall charger is connected to the USB port.

  • Page 10: Controlled Power Off

    WHD-310(V)2 User Manual 4.1 Controlled Power off The WHD-310(V)2 can be powered off by pressing the center button of the keypad for 1 second. 4.2 Uncontrolled Power-off The Handset is powered off automatically if the battery voltage falls below a predetermined threshold or if the battery is removed from the Handset.

  • Page 11: Section 5: Network Communications

    WHD-310(V)2 User Manual SECTION 5: NETWORK COMMUNICATIONS Overview The networking technology employed by WZRDnet is based on the IEEE 802.15.4 protocol. Each Wireless Mesh Network (WMN) is defined with a unique WMN Identifier (WMN ID). Mesh Networking WZRDnet supports mesh routing, allowing data packets to traverse multiple nodes in order to reach the destination node.

  • Page 12: Associating With A Wmn

    WHD-310(V)2 User Manual 4.1.2 WMN ID The WMN ID is used to uniquely identify a WMN on a specific channel. Multiple WMNs can operate independently on the same channel as long as each is assigned a unique WMN ID. 4.1.3 Network Key The network key is used to encrypt and decrypt packets on a secure network.

  • Page 13: Node Search

    WHD-310(V)2 User Manual command will send a response that includes the handset’s addressing information, Node Identifier String, and other relevant information. Node Search The WHD-310(V)2 provides the ability to search for a specific node based on the assigned Node Identifier String.

  • Page 14: Section 6: Wzrdnet Communication Utilities

    WHD-310(V)2 User Manual SECTION 6: WZRDnet COMMUNICATION UTILITIES WZRDtalk™ Voice Communication WZRDtalk is the voice communication utility of the WHD-310(V)2 which allows users to send and receive voice quickly and seamlessly. Voice messages are played over an integrated speaker or through a Push-To-Talk (PTT) headset for private conversations.

  • Page 15: External Network Dialing

    WHD-310(V)2 User Manual Figure 6.1.1 WZRDtalk Process External Network Dialing WZRDnet allows handsets to communicate with external Wide Area Networks (WANs) by providing a mechanism to transfer voice or data to the following external networks and utilities: Public Switched Telephone Network (PSTN) •...

  • Page 16: External Dialing Elements

    WHD-310(V)2 User Manual Figure 6.2.1 Sample External Dialing Network Design 2.1 External Dialing Elements The key WZRDnet element which supports the external dialing feature is the WZRDnet Gateway which consists of a hardware unit and internal supporting software. The WHD-310(V)2 Handset register automatically with the Gateway.

  • Page 17: Wzrdgroup™ Talk Group Communications

    WHD-310(V)2 User Manual 2.1.2 WZRDgate Software The WZRDgate Software resides in the WZRDnet Gateway and completes conversion of WZRDnet packets and sends them to a SIP server for processing. The SIP Server can be hosted locally in the WZRDnet Gateway or remotely on a network. The Gateway also converts inbound messages back into the WZRDnet packet format for transmission to a WHD-310(V)2 Handset.

  • Page 18: Wzrdnet Command Center™ Pc Instant Messaging

    WHD-310(V)2 User Manual WZRDnet Command Center™ PC Instant Messaging The WZRDnet Command Center feature employs a USB connection to provide a user-friendly PC interface for Handset configuration, text messaging and network monitoring. WZRDnet Command Center allows uploading of GPS coordinates and modification of node settings. WZRDnet Command Center application serves as a gateway between WZRDnet Handsets, a local Personal Computer (PC) and the Internet where available.

  • Page 19: Section 7: Secure Communications

    WHD-310(V)2 User Manual SECTION 7: SECURE COMMUNICATIONS Encryption The WZRDnet system can be set for secure or non-secure communication. If security is enabled, the network employs 128-bit AES encryption with a Network Key. Only handsets that have the same security key can communicate on the WMN.

  • Page 20: Section 8: Global Positioning System (Gps)

    WHD-310(V)2 User Manual SECTION 8: GLOBAL POSITIONING SYSTEM (GPS) GPS Locator The WHD-310(V)2 includes an embedded GPS locator which provides the local GPS latitude and longitude position. GPS Direction The WHD-310(V)2 calculates an initial bearing based on the GPS coordinates. The direction updates automatically as the user moves. GPS Target The WHD-310(V)2 calculates the direction and distance to a target based on the GPS coordinates.

  • Page 21: Section 9: Operating Instructions

    WHD-310(V)2 User Manual SECTION 9: OPERATING INSTRUCTIONS Network Association 1.1 Change Channel If a channel becomes crowded it is possible for a handset to switch to a new channel. Perform the following steps: Main Menu → Network → Change Channel Select a new channel from the operating channel list.

  • Page 22: Getting Started

    WHD-310(V)2 User Manual Getting Started 2.1 Buttons and Connectors Figure 9.2.1 2.2 Battery Voltage Indicator The battery voltage indicator is located in the upper right hand corner of the screen. The number of bars signifies the amount of voltage in the battery with three bars indicating full voltage.

  • Page 23: Charging The Battery

    WHD-310(V)2 User Manual Figure 9.2.2 2.3 Charging the Battery Charging the battery can be performed by PC or AC wall adapter. Handset operation is permitted while charging. The battery indicator will cycle through the bars to indicate charging is in progress. Use only approved chargers with the WHD-310(V)2.

  • Page 24: Idle Mode

    WHD-310(V)2 User Manual In most instances the left button can be used to go back to the previous menu. 2.6 IDLE mode To save power the Handset will automatically go into Idle Mode as described above. Press any button to deactivate Idle Mode and return to the last screen.

  • Page 25: Menu Functions

    WHD-310(V)2 User Manual Direction Target • View Target • Set Target o Manual o GPS • Send Target o Manual o GPS • Current Target Save Position Upload o Settings Clock Settings • Set Date & Time • Sync to GPS •...
  • Page 26 WHD-310(V)2 User Manual Figure 9.4.1 4.1.1 Clock Settings 4.1.1.1 Set Date & Time The Handset contains a real-time clock to maintain the correct date and time even when the Handset is off or the battery is depleted. The real time clock uses a back-up battery in absence of the main battery supply.
  • Page 27 WHD-310(V)2 User Manual 4.1.1.3 Local Offset GPS time is transmitted in Greenwich Mean Time (GMT). The user can create a local time offset by performing the following steps: Main Menu → Settings → Clock Settings →Local Offset 4.1.2 Sound Control The Handset contains a volume control feature that the user can set from the interface by performing the following steps: Main Menu →...

  • Page 28: Network Management

    WHD-310(V)2 User Manual 4.2 Network Management The network management tools can be accessed by performing the following steps: Main Menu → Network Figure 9.4.4 4.2.1 Network Info The Network Info screen displays the handsets network information including the following: • Node Identifier String •...

  • Page 29: Contacts

    WHD-310(V)2 User Manual desired node using the up and down buttons and press the PTT button. 4.2.3 Node Search The Node Search function allows the user to search for a specific node based on the Node Identifier String. The system will display a virtual keyboard to enter the ID.

  • Page 30: Wzrdtalk

    WHD-310(V)2 User Manual 4.3.1 Contact List An alphabetical list of contacts can be accessed by performing the following steps: Main Menu → Contacts → Contact List 4.3.2 Adding Contacts Nodes can be added to the contact list directly from the node list by performing either of the following steps: Main Menu →...

  • Page 31: Call Invitation

    WHD-310(V)2 User Manual Highlight the desired recipient and simply press and hold the PTT button on the side of the Handset. The selected recipient’s Node Identifier String will appear on the screen in RED. 5.1.2 External Network Calling 5.1.2.1 Dial-Pad The Handset includes an external call feature for Wide Area Network access.

  • Page 32: Call Establishment

    WHD-310(V)2 User Manual • The caller’s ID will appear in and then BLUE on the LCD • A single audible beep will be sounded. 5.3 Call Establishment The Handset will make two attempts to connect to the recipient within the local network. If the Handset is unavailable locally it will try to contact to a remote WZRDnet network through the WZRDnet Gateway.

  • Page 33: Broadcast

    WHD-310(V)2 User Manual Broadcast The user can establish a broadcast call to all nodes on the network by selecting the BROADCAST contact from the contact list. The BROADCAST contact will always appear below the external dial contact. WZRDgroup 7.1 Group Establishment Talk Groups are defined and established by individual users in the network.

  • Page 34: Call Display

    WHD-310(V)2 User Manual The speed dial feature will maintain a talk group if it was the most recent caller/ recipient. 7.4 Call Display Talk Group calls alert the user in the same mechanism as unicast calls. The user will see the name of the node who is speaking as well as the name of the Talk Group.

  • Page 35: Incoming Message Alert

    WHD-310(V)2 User Manual 8.3 Incoming Message Alert Upon receipt of the message the following will occur: • A new message pop-up will appear on the display • A single audible beep will be sounded. 8.4 Reading a Message When a message is received, the full message details will be displayed by pressing the center button.

  • Page 36: Gps

    WHD-310(V)2 User Manual Figure 9.7.2 Scroll through the list of messages using the up and down buttons. To see the full message screen highlight a message and press the center button. The Handset contains a GPS receiver to allow viewing and saving coordinates.

  • Page 37: Direction

    WHD-310(V)2 User Manual If the mini-USB to USB cable is attached to a PC, the full GPS NMEA data sentences will be sent to the PC. This allows mapping of GPS coordinates on the PC to support situational awareness. 9.2 Direction The user can view their initial bearing by performing the following steps: Main Menu →...
  • Page 38 WHD-310(V)2 User Manual Main Menu → GPS → Target 9.3.1 View Target The user can view the current saved target by performing the following steps: Main Menu → GPS → Target → View Target A virtual compass will be displayed showing the current bearing. A red dot will appear on the compass to indicate the location of the target in regards to the user’s current heading.
  • Page 39 WHD-310(V)2 User Manual Latitude must be entered in decimal degrees with the cardinal point (N or S) at the end. Hit SAVE to save the latitude. After entering the latitude another keyboard will be displayed to enter the longitude. Longitude must be entered in decimal degrees with the cardinal point (E or W) at the end.
  • Page 40 WHD-310(V)2 User Manual automatically. The recipients will receive a new message indication with the name of the sender and the coordinates that have been sent. The recipient can choose to accept or decline the new target coordinates. The target message will be stored in the recipient’s inbox.

  • Page 41: Save Position

    WHD-310(V)2 User Manual displayed indicating the target has been saved and sent to all users. 9.3.4 Current Target To view the current target coordinates perform the following steps: Main Menu → GPS →Target →Current Target The screen displays the latitude and longitude coordinates of the currently saved target in decimal degrees.

  • Page 42: Section 10: Troubleshooting

    WHD-310(V)2 User Manual SECTION 10: TROUBLESHOOTING Factory Reset If you begin to experience any odd behavior a factory reset option is available from the menu screen. It can be accessed by performing the following steps: Main Menu → Settings →Factory Reset By selecting Factory Reset the following will occur: •...

  • Page 43: Section 11: Product And Safety Information

    WHD-310(V)2 User Manual SECTION 11: PRODUCT AND SAFETY INFORMATION WHD-310(V)2 Safety Instructions Do not disassemble, crush, open, bend, deform, microwave or puncture Handset. Avoid dropping Handset. Avoid excessive pressure on Handset. Do not expose to extreme temperatures, liquid, moisture, or high humidity. Handset contains small parts which may present a choking hazard.

  • Page 44: Antenna

    WHD-310(V)2 User Manual Keep metal objects away from battery terminals. Do not expose battery to extreme temperatures, fire, direct sunlight, liquid, moisture, or high humidity. Do not use batteries that appear damaged, deformed, discolored, rust or emits foul odor. In the event the battery leaks and the fluid gets into one's eye, do not rub the eye.
  • Page 45 WHD-310(V)2 User Manual Do not use in explosive atmosphere in presence of explosive fumes, explosive dust, or other explosive chemicals. Sparks could cause fire or explosion resulting in serious injury or death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked.

  • Page 46: Section 12: Certifications

    • Consult the dealer or an experienced radio/TV technician for help. Warning: Changes or modifications not expressly approved by TELEGRID Technologies, Inc. could void the user’s authority to operate the equipment. 1.2 Industry Canada (IC) This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital...

  • Page 47: Section 13: Legal Notices

    Agreement. TELEGRID shall grant Customer a limited, non-exclusive subscription to use the TELEGRID software (“Software”), per the terms set forth below. The Agreement shall entitle Customer to use the Software with the hardware communication devices purchased from TELEGRID (“Hardware”) to facilitate communications between the Hardware.
  • Page 48 This Agreement will continue in perpetuity until terminated by either Party upon 90 days prior written notice, unless otherwise stated. If the Customer does not meet its obligations as set forth in this Agreement then TELEGRID shall have the immediate right to terminate this Agreement. In addition, this...
  • Page 49 Essex County, New Jersey; (d) Customer may not assign this Agreement except with TELEGRID’s prior written approval; (e) No action under this Agreement may be brought by either party more than one year after the cause of action has occurred.

  • Page 50: Limited Warranty

    TELEGRID warrants the items repaired or replaced under this clause will be free from defects in material and workmanship for ninety (90) days from date of delivery by TELEGRID, or the balance of the Warranty Period for the equipment, whichever is longer. Equipment found not to be defective will be...

  • Page 51: Jurisdiction

    Warranty Period will be paid by TELEGRID to and from the original point of acceptance. TELEGRID’s liability to the Customer shall not in any case exceed the cost of correcting defects in the equipment as provided herein or the price paid to TELEGRID by the Customer, whichever is less.

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