Do you have a question about the Clear Flow and is the answer not in the manual?
Questions and answers
Matthew Howe
March 3, 2025
Hi, we recently installed one and had been working fine but yesterday it stopped working, you can connect to it but it doesn’t have any internet. Have checked the connections and power and all is fine
1 comments:
Mr. Anderson
March 3, 2025
If the ANTIFERENCE Clear Flow is not providing internet despite being connected and powered, possible issues could include:
1. Incorrect Network Configuration – The device should not be connected to the network until programming is complete. Ensure setup is done using a laptop with a solid Ethernet connection. 2. IP Address Conflict – The default IP address is `172.16.0.1`. Check if the laptop is obtaining an IP address automatically from the device’s DHCP server. 3. Boot-Up Delay – The device may take a few minutes to boot. Ensure it has fully started before troubleshooting further. 4. Faulty Ethernet Connection – Verify the Ethernet cable is properly connected and functional. 5. Firmware or Software Issues – Restart the device and check for any required firmware updates. 6. Hardware Malfunction – If network configuration and connections are correct, the device may have a hardware issue requiring professional repair.
If the problem persists, resetting the device and reconfiguring it may help.
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Please read this user guide carefully and retain for future reference. Antiference Clear Flow range of wireless networking devices offers a fresh approach to creating and expanding WiFi networks. With a choice of in wall (WAP) or ceiling mounted (AIR) access points, there is an option for every requirement.
CONTENTS – SAFTEY CONSIDERATIONS – CONNECTION – Connection diagram with tablet or smart phone – Connection diagram with laptop or PC – Connection instruction for tablet or smart phone – Wireless connection instruction for laptop or PC – Hard wired connection to laptop or PC –...
1 SAFETY CONSIDERATIONS 1.1 Connecting the power supply This device must be connected to a 48V supply either from a Clear Flow power injector or a POE Ethernet switch. Please check the voltage and current rating to ensure correct supply is used as failure to do so may damage the product and will not be covered under warranty.
DO NOT connect the AP/bridge to the network until programming is complete. Set up of all Clear Flow devices can be achieved with a tablet, smart phone or laptop. Using the on-board GUI, the device can be set up via the wizard as an AP, Bridge or Router.
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2.3 Connection using a tablet or smart phone The Clear Flow Wireless range can be easily programmed using a smart phone or tablet using the following procedure: Power up the AP/Bridge and wait for the device to boot-up. This may take a few minutes.
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If you need to change the IP address, navigate to the Network & Sharing Centre in the Control Panel or via the shortcut link on the task bar (if present). Once in the Network & Sharing Centre, click ‘change adaptor settings’ Then double click ‘local area connection’...
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Double click ‘Internet Protocol Version 4 (TCP/IPv4)’ Next, toggle option to ‘use the following IP address. Insert an IP address within the same IP range as the AP/Bridge such as 192.168.1.100, for example The Subnet Mask should automatically load and should be 255.255.255.0. The Default Gateway should be 192.168.1.255 as this opens all IP addresses in this range.
3 LOGIN SCREEN After inputting the IP address into your browser, the login screen will appear: The default password is ‘admin’. As part of the setup process we recommend the default pass- word should be changed. 3.1 Changing the Language To change the language, click on the globe symbol on the login screen Select your language from the drop-down menu...
4 PROGRAMMING AN ACCESS POINT Locate the wizard in the on-board menu Select ‘AP’ option 4.1 LAN settings This covers the device IP Address and Subnet Mask. Set your desired static IP address in this menu. The ‘Subnet Mask’ can be left as default. Click ‘Next’...
4.3 Advanced Settings 2.4GHz Bandwidth selection – this should be set to 20MHz for 2.4GHz WiFi systems. Select the country – default China (until Europe setting has been deployed) Channel selection – choose a specific channel or run in auto mode. 4.4 WiFi 5.8GHz settings (where dual band is featured) When setting up devices with dual band capability, you will find an extra step on the set up wizard called ‘WiFi 5.8G’.
4.5 Advanced Settings 5.8GHz Bandwidth selection – This should be set to 40MHz for 5.8GHz WiFi systems Select the country – this affects the number of channels available in manual channel selection Channel selection – choose a specific channel or run in auto mode. 4.6 Summary Page Review the settings and either click ‘Prev’...
5 PROGRAMMING A BRIDGE A Bridge can wirelessly extend a network from one location to another either externally or internally. This guide will show you how to set up a simple PtP bridge using two Beam units. To set up a Bridge network you start with the transmitter which you need to configure in AP mode. Please refer to section 3 in this user guide for the instructions on this.
5.2 Bridge Settings When setting up the receiver you will need to scan for the transmitter AP, if you are using a dual band AIR you will need to select the same frequency as your transmitter AP IE 2.4GHz or 5.8GHz. When the list of networks appears, select the transmitter from the list.
5.4 WiFi Settings The receiver unit of the bridge provides a local Wi-Fi hotspot, so you need to choose an SSID and password for this. The host network can be mirrored to create 1 single network. 5.5 Summary Page Review the settings and click ‘finish’ 5.6 POE Passthrough It is possible to power an IP camera via the bridge using POE pass through.
6 PROGRAMMING A ROUTER If the installation only features a modem, then a Clear Flow Wireless device can be configured as a router. Click ‘Router’ in the wizard menu 6.1 WAN Settings Here we have PPPoE, static or DHCP as options.
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Static or DHCP If you have been provided with IP information from your service provider (usually remote locations using bridges to receive broadband will use this option) then enter it and click ‘Next’. The DHCP option is similar, except it will attempt to automatically find and fill in this information. 6.2 LAN Settings ‘LAN settings’...
6.3 WiFi Settings Here you set the local WiFi settings for the Router. In the SSID field enter the desired name of your network, then enter a password and click ‘Next’. 6.4 Summary Page...
7 ADVANCED SETTINGS 7.1 Network In the LAN settings it is possible to set your static IP. If you are planning to use several AP’s then it would be sensible to set the IP address of each AP to something you can remember so that you are able to find each one on the network should they require changing.
7.3 Advanced Wireless Settings It is possible to make advanced changes such as channel or transmitter power, for example. 8 USERS It is possible to manage the users on the network and remove any if required. By clicking the icon on the right, the user will be placed in the prohibited area. Users can be re-instated by clicking the dustbin icon next to the user in the prohibited area.
9 SYSTEM MENU 9.1 Tools The tools menu offers tools such as factory reset, Firmware upgrade, log access and re-boot. 9.2 Changing the Admin password Click on ‘System’ in on-board menu Choose ‘Change Password’ Insert current password (default is ‘admin’ unless it has been changed) Insert new password Click ‘Apply’...
9.4 Remote Access If you wish to set up the device for remote access, this must be done before the mode of the de- vice is selected – ie – before it is set up as a bridge or access point. Remote access can only be set up on a laptop or PC.
9.6 Factory Reset Located near the LAN/WAN ports on the device is the reset button. A short press will re-boot the device. A long press will reset all settings to factory default (15 seconds). 10 FAQ 10.1 How does an access point work? An access point is a device that creates a wireless local area network, or WLAN, usually in an office or large building.
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The LED can be disabled in the system menu. Declaration of Conformity We, ANTIFERENCE LIMITED herewith declare that the CLEAR FLOW Wireless access point products comply with all essential requirements and other applicable conditions set forth on direc- tive 1999/05/CE.
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Product Range Beam 2&5/Pro • 300 & 900Mbps bandwidth • PoE 802.3af/at • Secondary Ethernet port (Gigabit on the Pro) • 48V PoE passthrough (Beam 2 & 5 only) • 5/10Km+ transmission distance • Includes PoE injector • Includes pole and wall mount kit Air 3/12 •...
Need help?
Do you have a question about the Clear Flow and is the answer not in the manual?
Questions and answers
Hi, we recently installed one and had been working fine but yesterday it stopped working, you can connect to it but it doesn’t have any internet. Have checked the connections and power and all is fine
If the ANTIFERENCE Clear Flow is not providing internet despite being connected and powered, possible issues could include:
1. Incorrect Network Configuration – The device should not be connected to the network until programming is complete. Ensure setup is done using a laptop with a solid Ethernet connection.
2. IP Address Conflict – The default IP address is `172.16.0.1`. Check if the laptop is obtaining an IP address automatically from the device’s DHCP server.
3. Boot-Up Delay – The device may take a few minutes to boot. Ensure it has fully started before troubleshooting further.
4. Faulty Ethernet Connection – Verify the Ethernet cable is properly connected and functional.
5. Firmware or Software Issues – Restart the device and check for any required firmware updates.
6. Hardware Malfunction – If network configuration and connections are correct, the device may have a hardware issue requiring professional repair.
If the problem persists, resetting the device and reconfiguring it may help.
This answer is automatically generated