Sterling Communications ShoreTel 210 User Training Manual

Managed voip services

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IP210 Phone User Training Guide
Sterling Voice
Managed VoIP Services
Sterling Communications, Inc.
14945 SW Sequoia Parkway, Suite 110
Portland, OR 97224
p: 503.968.8908 | f: 503.603.1879

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Summary of Contents for Sterling Communications ShoreTel 210

  • Page 1 IP210 Phone User Training Guide ™ Sterling Voice Managed VoIP Services Sterling Communications, Inc. 14945 SW Sequoia Parkway, Suite 110 Portland, OR 97224 p: 503.968.8908 | f: 503.603.1879...
  • Page 2 Sterling Communications, Inc. Page 2...
  • Page 3 Volume: Adjusts ringing volume and listening volume for the handset, headset, or speaker phone. vi. LCD Panel: information center; gives you status of phone and step by step instructions. Sterling Communications, Inc. Page 3...
  • Page 4 Transfer: capability to transfer a call to another extension or externally. To transfer externally, must dial “9”. iii. Conference: capable of talking to two additional callers simultaneously. Sterling Communications, Inc. Page 4...
  • Page 5 (if required) and password. 2. From a non-IP phone: To access the voice mail system, you may dial your main company auto attendant. Press “#”, enter your extension, and then enter your password, followed by “#”. Sterling Communications, Inc. Page 5...
  • Page 6 6. Number dialed when having problem ii. Places to report problems: 1. To the System Administrator 2. Phone: (503) 968-8908 option 2 3. Email: phone-support@sterling.net c. Support Website: i. http://www.sterling.net/sterlingvoice/support Sterling Communications, Inc. Page 6...

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