Arris BendBroadband Alpha User Manual
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Arris BendBroadband Alpha User Manual

Arris BendBroadband Alpha User Manual

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BendBroadband
®
Alpha
User Guide
Copyright ©2015 ARRIS Group, Inc. All rights reserved.

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  • Page 1 BendBroadband ® Alpha User Guide Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 2: Table Of Contents

    � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � Intro to Search Scheduled to Record Online Scheduling Menu Customization Find By Title Series Options Online Management Configure Main Menu Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 3 � � � � � � � � � � � � � � � � � � � � � � � � � � � � � Resolution Reset Front Panel Brightness Front Panel Buttons Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 4 Welcome Congratulations on choosing BendBroadband Alpha. Let’s get started with all your Alpha system can do. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 5 A place to receive channels to match your you to customize your messages about Alpha taste and mood. Alpha Media Player. services and updates. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 6 When cards are in focus, they appear raised and high- lighted. 5. VERTICAL LIST Contains all of the items in the cur- rent horizontal category. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 7 If you hold down an arrow button, you can increase your browsing speed. The icons will help you quickly recognize media as it scrolls by. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 8 • To enjoy the media in the Mini TV full-screen, press ZOOM on your remote control. • To watch Live TV regardless of what’s playing in the Mini TV, press LIVE TV. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 9 Remote Control The Remote Control makes using your Media Player easy to use while giving advanced users full control. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 10 Goes to the Recorded TV category. Goes to full-screen, live TV, regard- less of what’s currently in focus. 2. GRID Activates the traditional Grid Guide view of TV programming. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 11 Also 9. PAUSE takes a vertical list of TV program- Pauses the show you are watching. ming back in time 24 hours. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 12 For example, to go directly to channel 09.2, on the remote control number pad press 0, 9, LAST, and then 2� Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 13 Full Screen TV With the mini guides available in full screen TV, the Alpha Media Player makes channel surfing fun. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 14 The logo and channel number of the The Flip Bar will automatically disappear after five seconds, but you can make it selected show. go away by pressing CLEAR. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 15 Just like in the main menu, you can press the INFO button with the Flip Bar displayed to bring up an action menu, which will give you more detailed information on the selected show. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 16 • Pressing RECORD to record the entire contents of the temporary memory or buffer for the show you are watching. • Press PAUSE and then SKIP to advance forward one frame. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 17 (the buffer) displays the part of the show recorded in temporary memory. While watching recorded TV, it shows the entire contents of the show avail- able for viewing. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 18 MyDVR Your Alpha Media Player makes it easy to watch and manage your recordings from one place in the main menu: My DVR. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 19 Press folder listing the number of recorded the right arrow button and select an episodes. episode to see that episode’s action menu. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 20 • Lock - Prevents someone from watching the recorded program without a PIN. • Record Series - you’ll get this option if you only have a single episode recorded. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 21: Recording Defaults

    In Scheduled to Record, you can also cancel a recording and access your recording options for each show. Just pick the show you want to manage and press INFO. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 22: Recording Space

    It’s located in two places in the main menu: the Settings category and the Recorded TV category. Press OK with the Storage Info card in focus to view details. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 23: Tv Channels

    With all of the channels available these days, it’s tough to know what all of your options are. The TV Channels category makes it easy to find what you want to watch. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 24: Tv Channels - Layout

    Pressing INFO on this item brings up shows that will air on the channel in program is currently recording or an action menu. focus. scheduled to record. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 25: Recording Icons

    The show is recorded and may be deleted when space is needed for newer shows. The show will not delete and can only be deleted manually. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 26: Channels Action Menu

    4. PROGRAM INFORMATION lected TV program. and crew. Additional show information, such as show title, repeat, cast and crew. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 27: Action Menu Options

    • record series - Sets the entire series of that program to record. You’ll only see this option if the show is part of a series. • see all times Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 28: Recording A Show

    Recording options for a series scheduled to record: • keep • series options - allows you to set recording preferences for the entire series. • stop • start Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 29: Currently Recording

    • priority - Sets the priority order of your series recordings. • cancel series - Cancels the scheduled recordings. • start • stop Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 30: Change Time Slot

    • Black shows indicate currently-airing programs; gray shows will air in the future • OK tunes to the show if it’s currently airing, brings up an action menu if it’s on in the future. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 31: Grid Guide Genres

    The Grid Guide has four different types of programming that are easy to spot by color: • Movies - red • Sports - green • Children’s - purple • News - grey Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 32: On Demand

    On Demand BendBroadband Alpha’s Video On Demand selection gives you a vast library of great programming to choose from and an easy way to search through it all. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 33: Intro To Alpha On Demand

    Intro to BendBroadband Alpha On Demand VOD Library When you bring the BendBroadband Alpha VOD card into focus, you’ll see a list of When you enter the BendBroadband Alpha VOD library, you’ll see a list of movie promotional video folders in the vertical band, as well as a My Rentals folder. When categories.

  • Page 34: My Rentals

    If the Alpha Media Player in the new room has that selection locked with Parental Controls, you’ll need to enter the PIN to resume watching. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 35: Search

    Sometimes you’re in the mood for a certain type of show. The Alpha Media Player has you covered to help you find what you’re looking for. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 36: Intro To Search Find By Title

    The details for the channel and show a shortcut. are displayed in the focus card. 8. BACKSPACE Removes a character from the search box. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 37: Find By Keyword

    • CLEAR - Clears the entire entry egory. • 0 - Enters a space • 1 - Enters a backspace Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 38: Search Options

    OK to clear the check box for the type of content you would like to remove. You can remove: • TV Recordings - programs you’ve recorded with your DVR • TV Shows - live TV shows from Alpha’s lineup Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 39: Home Network

    Home Network With your Alpha Media Player, you can access your computer’s music, video, and photos from the comfort of your living room. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 40: Setup

    If one isn’t showing up, select Search for Media Servers and choose • Media Mall PlayOn Search. If connected properly, any new devices will then appear. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 41: Playing Media

    *These file types are available through DLNA® servers that support transcoding Content that is protected by Digital Rights Management (DRM) will not be accessible. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 42: Player Controls

    • PLAY • PLAY • PAUSE • BACK • STOP • STOP • NEXT • BACK • SKIP • NEXT • REPLAY • STOP Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 43: Pay Per View

    Pay Per View Watch premium programming with easy access to Pay Per View. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 44: Finding Pay Per View Programming

    2. By bringing the PPV category in to center focus; you’ll then see a list of all cur- rent PPV programming in the vertical list. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 45: Purchasing Pay Per View Programming

    You can turn the purchase PIN prompt off from the Parental Controls section of the Settings category. See the “Settings” chapter for details. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 46: Photos

    When we say high-definition, we’re not talking about just TV. Now you can enjoy your photos in HD glory from the comfort of your living room. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 47: Intro To Photos

    • Pause, play, or stop the slideshow with the player controls. • SKIP and NEXT will advance the slideshow forward one photo. • BACK and REPLAY will rewind the slideshow one photo. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 48: Slideshow Music

    INFO, choosing slideshow music, and selecting no music. If you use one of the arrow buttons while watching a slideshow, you’ll see the Photos version of the Flip Bar. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 49: Mosaic View

    Play will also resume after a pause. The STOP button or the MENU button will return you to the main menu with the user or photo set in focus. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 50: Settings

    Settings Settings allows you to customize your Alpha Media Player to your preferences. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 51: Parental Controls

    The Lock icon displays if the item is watch them.. locked. Parental Controls also allows you to turn on the option to have a PIN prompt before any PPV purchase. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 52: Working With Your Pin

    2. Enter your PIN to unlock all programming temporarily or choose more options to only unlock the current channel. 4. Go to the BendBroadband Alpha menu and create a new PIN in order to relock Parental Controls. Unlock for a Specified Amount of Time: 1.

  • Page 53: Menu Customization

    This feature allows you to choose whether the TV channels sort in ascending menu up the vertical list or descending menu down the list. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 54: Recording Space

    Remote Control of your Media Player This setting allows you to turn off your Media Player’s ability to be controlled by an alternate device, like your iPad. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 55: Tv Setup

    Front Panel For Alpha Media Player that have a front panel, this setting allows you to set the brightness level. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 56: Recording Defaults

    This category provides information on using your Alpha Media Player features. To read a tip, scroll to one that interests you and press OK. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 57: Messages

    Messages You’ll receive a new message whenever there is information from BendBroadband, like the availability of a new feature. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 58: Receiving Messages

    When you receive a new message, a mail icon appears at the bottom left of your main menu. As soon as you have read all your messages, the icon will disappear. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 59: Filters

    The Alpha Media Player comes with several filter categories for viewers who know what they like to watch and want an easy way to find it. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 60: Intro To Tv Filters

    TV channels in focus and additional information for other types of programs. For live TV channels, you can navigate this panel the same way as the Channels category. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 61: Favorites

    Favorites The Favorites category is a convenient way to access your favorite TV channels, videos, photos, and music. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 62: Favorites

    Clear the entire favorites list by selecting the Options card (you might need to scroll down to see it) and then choosing clear all from the action menu. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 63: Internet Account Access

    Your Alpha Media Player comes with Internet access to your account, which allows you to record shows and manage your DVR while you’re away from the TV. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.

  • Page 64: Online Scheduling

    From this list, you can manage your recordings. Online scheduling uses real-time conflict resolution, so you’ll know immediately if there are any problems recording your program. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 65 Alpha Media Gateway Hardware There are a number of features of the Alpha Media Gateway device that you might need to use. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 66 If you are using a wired network, you may need to configure the TCP/IP settings on the computers you are connecting after you attach the Ethernet cable. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 67 • TCP/IP Configuration for Windows XP • TCP/IP Configuration for Windows Vista • TCP/IP Configuration for Windows 7 • TCP/IP Configuration for MacOS X Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 68 The Network Connection window displays a list of LAN connections and associated network adapters. 3. Click Properties. 4. Select TCP/IP by clicking it one time. Then click Properties. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 69 7. You may have to restart your computer in order for your computer to obtain a new 2. Double-click Network and Sharing Center to display the Network and Sharing IP address from the network. Center window. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 70 Note: If Windows requests permission to continue, click Continue� 7. Click OK to accept the new settings and close the Properties window. TCP/IPv4 Selected Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 71 1. Open the Windows 7 Control Panel. 4. Click Local Area Connection to open the Status window. 2. Click Network and Internet. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 72 8. Click OK to accept the new settings and close the Properties window. Then click Close to back out of the remaining setup screens. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 73 6. If necessary, click the Renew DHCP Lease button. 7. Close the System Properties application. TCP/IPv4 configuration is completed. 2. Click the Network icon. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 74 Alpha Media Player Hardware Your Media Player provides some control buttons and indicators. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 75 Media Players with a front panel come with four arrow buttons and an OK button. These front panel buttons function identically to the corresponding buttons on the remote control. Copyright ©2015 ARRIS Group, Inc. All rights reserved. Copyright ©2015 ARRIS Group, Inc. All rights reserved.
  • Page 76 ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change.
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