Samsung AK59-00104K User Manual page 83

PROBLEM
If you experience other problems.
The picture is noisy or distorted
No HDMI output.
Abnormal HDMI output screen.
M
When the factory default settings are restored, all the user data stored in the BD data will be deleted.
• Go to the contents and find the section of the instruction manual that contains the
explanations regarding the current problem, and follow the procedure once again.
• If the problem still cannot be solved, please contact your nearest Samsung
authorized service center.
• Make sure that the disc is not dirty or scratched.
• Clean the disc.
• Check the connection between the TV and the HDMI jack of the Blu-ray Disc
Player.
• Check if your TV supports 480p/720p/1080i/1080p HDMI input resolution.
• If random noise appears on the screen, it means that TV does not support HDCP
(High-bandwidth Digital Content Protection).
SOLUTION
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