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Swipeclock TimeWorksTouch User Manual

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Summary of Contents for Swipeclock TimeWorksTouch

  • Page 2: Table Of Contents

    Setup ............................ 2 Before You Start ....................2 Physical Installation ....................3 Connect to the Network / Internet ................ 5 Time Zone Setup ....................8 "Never Sleep" Mode ....................9 Clock Registration ....................9 Software Updating ....................11 Employee Sign In Methods .................. 12 Print Enrollment, Use &...

  • Page 3: Setup

    Setup Sections 1 through 8 of this manual explain the setup and configuration of TimeWorksTouch. These steps must be followed before registering the clock to your online timekeeping account. VIDEO HELP: You can also watch a video on the TimeWorksTouch setup at https://vimeo.com/213275300...

  • Page 4: Physical Installation

    2. Physical Installation Follow these steps for the installation and mounting of TimeWorksTouch: 1. Choose a Location- Make sure the location has access to a power outlet as well as an Ethernet port or a strong Wi-Fi signal.
  • Page 5 7. Remove Protective Screens- There are protective screens over the touch screen as well as the fingerprint sensor. 8. Plug the Clock In- Do not launch the TimeWorksTouch app at this time. It must first be connected to the internet. Configuration of the device's internet connection (Section 2) must be completed before launching the app.

  • Page 6: Connect To The Network / Internet

    3. Connect to the Network / Internet Use the instructions below that correspond to your selected network type: Wi-Fi or Ethernet: Wi-Fi Network Setup 1. Open the device settings by tapping the Settings icon on the Home screen (see Figure 1). If you do not see the Settings icon, open the App Menu by tapping the 6-square icon at the top right of the screen (see Figure 1).
  • Page 7 Reference Section 1 for your Wi-Fi ID and password. Figure 2. The device settings screen is where you enable and configure the Wi-Fi for TimeWorksTouch. Wi-Fi Signal Strength Wi-Fi networks are more susceptible to signal interruptions. An Ethernet connection is generally more reliable than Wi-Fi.
  • Page 8 1. Open the Ethernet Manager app on the Home screen (see Figure 1). If you do not see the Ethernet Manager app, open the App Menu by tapping the 6- square icon at the top right of the screen (see Figure 1).

  • Page 9: Time Zone Setup

    6. Exit the page with the Home button at the lower left. Changes will be saved automatically upon exit. Setting the time zone on TimeWorksTouch only affects the time displayed on the clock. Punches collected and sent to our servers will use the time zone designated in the timekeeping application.

  • Page 10: Never Sleep" Mode

    Home screen. This will launch the TimeWorksTouch app. If you do not see the icon, you can find it by pressing the App Menu icon at the top right corner of the screen and selecting TimeWorksTouch from the listed apps. V.2.1_170712 7/12/2017...
  • Page 11 2. After the TimeWorksTouch splash screen, you will be prompted to enter your timekeeping login and password (see Figure 5). If instead you see the clock entry screens where an employee would clock in and out (see Figures 14 and 15), then the clock has already been registered and you will need to contact your timekeeping provider for further assistance.

  • Page 12: Software Updating

    (see Figures 14 and 15). 7. Software Updating TimeWorksTouch is designed to check for software updates nightly, but when you register the clock, it will also check for an update after 2 minutes of inactivity. The update process is brief and only happens if there is an update available.

  • Page 13: Employee Sign In Methods

    You can have any combination of these methods enabled. Follow the steps below if you want to turn off any of these sign-in methods: 1. From the TimeWorksTouch clock entry screen, click the gear icon (see Figure 8) to access the Clock Settings tabs.

  • Page 14: Print Enrollment, Use & Changing Settings

    Settings 9. Enrolling Fingerprints An employee's print must be enrolled on TimeWorksTouch before they can clock in and out with the biometric scanner. Enrollment is the process of recording landmarks (not the actual print) from an employee’s finger onto the clock and subsequently, our servers.
  • Page 15 A video on the enrollment process can be found at https://vimeo.com/213275265 For sites with more than one TimeWorksTouch clock, an employee enrolled on one clock will be enrolled on all clocks. However, prints enrolled on non-TimeWorksTouch clocks are not compatible with TimeWorksTouch.
  • Page 16 5. Search and select the employee by name (see Figure 11). You can narrow the results by typing either the first or last name with the onscreen keyboard. 6. Click Continue. Figure 11. The fingerprint enrollment screen. Employees are selected by their name. Figure 12.
  • Page 17 Forcing Employees to Clock In and Out With Their Fingerprint When employees are using the biometric sign in method, it is best to not give them a PIN in Employee Setup. TimeWorksTouch associates prints with employees by name— V.2.1_170712 7/12/2017...

  • Page 18: Intelligent Clock Features

    PIN and prox. TimeWorksTouch differs from our other clocks in that it does not require a PIN to associate a print with a time card. If you had an older clock that used PINs and are now using TimeWorksTouch, you can choose to remove those PINs from Employee Setup, or you can turn off the PIN entry option entirely (see Section 8).
  • Page 19 The basic functionality of TimeWorksTouch provides buttons for IN and OUT only. With Intelligent Clock functionality, an employee can also: clock in and out of breaks and meals, as well as transfer departments. More on these features can be found in Section 10, Intelligent Clock.
  • Page 20 Figure 18. The clock prompt entry page. Figure 17. The punch confirmation screen. Punching with Biometric Fingerprint 1. The clock is ready to receive a punch when it displays the Clock Entry screen (see Figures 14 and 15). Firmly place your enrolled finger on the fingerprint sensor at the right of the clock.

  • Page 21: Offline Mode

    3. Answer any necessary clock prompts (see Figure 17). Answers for the prompts may be selectable from a pick list. If you do not see all the options in the pick list, use your finger to scroll through the list. Clock prompts may not be required on your account.

  • Page 22: Changing Device Settings After Registration / Exiting Kiosk Mode

     other device settings you can access them through the TimeWorksTouch settings: 1. Use the gear icon (see Figure 8) to access the TimeWorksTouch settings tabs. 2. Enter your timekeeping login and password. 3. Select the Clock Settings tab. On that tab will be a list of items corresponding to your various device settings (see Figure 9).

  • Page 23: Appendixes

    If you are a manager or administrator for an employer that uses this clock, and you have access to the administrative features of the timekeeping system, like creating the payroll export, then you are a Client. On TimeWorksTouch, you can:  enroll employee prints ...

  • Page 24: Appendix B: Adding Employees To The Clock

    No, instead the clock records a numerical series of key points taken from the finger. The original fingerprint image cannot be recreated from this data. Other clocks we sell do require a PIN for biometric enrollment, but with TimeWorksTouch, the print is associated to the employee's name, not a PIN.
  • Page 25 If I have multiple clocks, do I need to enroll each employees on every clock? No, as long as all the clocks are TimeWorksTouch clocks. Prints enrolled on TimeWorksTouch are uploaded to our servers and shared to other TimeWorksTouch clocks on your site.

  • Page 26: Appendix D: Troubleshooting And Technical Info

    Loss of Internet Connection TimeWorksTouch will collect punches (including fingerprint punches) when not connected to the internet. When the connection is restored, the punches will be transmitted to our severs and be visible on the time cards.
  • Page 27 Device Operating Temperature For the best operation and stability of the device, the working temperature should not exceed 104° F / 40° C. V.2.1_170712 7/12/2017...

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