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tema AA-560 Technical And Installation Manual

Voip sip poe vandal proof stainless steel intercom-doorphone with 1 button
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VoIP SIP PoE Vandal Proof Stainless Steel
AA-539K additional keyboard module
TECHNICAL MANUAL – INSTALLATION
Recommendations
1.
Use only original spare parts and consumables supplied by Tema Telecomunicazioni Srl for this equipment. The company shall not be
held responsible for any damage caused by the use of materials that they have not supplied.
2.
The device has been carefully manufactured and tested. In any case, the product is not recommended for use in situations in which
incorrect operating may result in damage to persons and/or property.
3.
We recommend that you carefully read all this manual before starting to use the device.
4.
Do not expose the device to sunlight and protect it from sources of heat, dust, humidity and chemical agents.
5.
This manual is the property of Tema Telecomunicazioni Srl and any duplication and reproduction, even partial, as well as storage on
any type of media is forbidden without written permission from Tema Telecomunicazioni Srl.
Telecomunicazioni Srl.
Revision
Date
4
21/02/2018 Update
MAS-AA560-REV04EN
TEMA TELECOMUNICAZIONI S.r.l.
Telecommunications - Electronics
AA-560
Intercom-Doorphone with 1 button
AA-539R additional index module
PRELIMINARY DOCUMENTATION
AA-560 System Manual – HW version 1.0 - SW version 1.08
Revision reason
Prepared
MM, GBC
Checked/Approved
FL
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Summary of Contents for tema AA-560

  • Page 1 Do not expose the device to sunlight and protect it from sources of heat, dust, humidity and chemical agents. This manual is the property of Tema Telecomunicazioni Srl and any duplication and reproduction, even partial, as well as storage on any type of media is forbidden without written permission from Tema Telecomunicazioni Srl.
  • Page 2 Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL DECLARATION OF CONFORMITY (DoC) We, TEMA TELECOMUNICAZIONI SRL Via C. Girardengo, 1/4 - 20161 MILANO declare under our sole responsibility that the product: product name Cito telefono - IP SIP VoIP PoE - Doorphone trade name...
  • Page 3 Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL IMPORTANT INFORMATIONS REGARDING THE RECOVERY AND RECYCLING OF THIS ELECTRONIC DEVICE The crossed-out wheeled bin symbol below indicates that this electronic equipment is intended to be disposed in a separate collection and not in an unsorted municipal waste, in order to provide for the treatment of WEEE (Waste Electrical and Electronic Equipment) using best available recovery and recycling techniques.

  • Page 4: Table Of Contents

    6.2. A ................. 14 DDITIONAL FEATURES OF THE KEYPAD EXPANSION 6.3. RELAYS ..................15 CONTROL WITH ACCESS CODES 6.4. C AA-560 ....................15 ALLS GENERATED FROM 6.5. C AA-560 ........................16 ALLS TO 6.6. A ........... 16 CQUISITION OF EXTERNAL CONTACTS FOR SPECIAL APPLICATIONS 6.7.
  • Page 5 Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 9.13. C ..........................53 ALLS REPORT 10. MAINTENANCE ..........................54 10.1. S ............................54 YSTEM 10.2. L ........................55 OGIN CREDENTIALS 10.3. D ......................... 55 IAGNOSTIC LOG 11. PRESENTATION AND USE OF THE PROGRAM "AA V "...

  • Page 6: Introduction

    1. INTRODUCTION The AA-560 is a Doorphone that can be connected to any VoIP SIP PBX, as a SIP extension, with the possibility of power either through dedicated external power adapter, or through PoE on the LAN. Alternatively it is possible to be used in a Peer-to-Peer connection and allows the opening of one or two electric locks (two integrated relays).

  • Page 7: Main Features

    Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 2. MAIN FEATURES Generals • Make a VoIP phone call after the press of a button on the device • Programming via Web interface with password protection • Operation modes Day / Night / Interval (with manual or automatic mode) for different numbers of call destination •...

  • Page 8: Parts Comprising The System (Packing List)

    Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 3. PARTS COMPRISING THE SYSTEM (PACKING LIST) AA-560 system consists of the parts included in the following list: • An AA-560 device (external unit with 1 buttons) • A special key for the front panel screws •...

  • Page 9: Cross-Reference Table Of Features / Services Of The Various Models

    TEMA TELECOMUNICAZIONI SRL 3.1. Cross-reference table of features / services of the various models At any base model AA-560 and AA-560C, it is possible to add one expansion module AA-539K while it is possible to add more AA-539R modules. The keyboard module is AA-539K with metal backlighted keyboard.

  • Page 10: Technical Specifications

    250 mA AA-539R anti-condensation circuit max. 310 mA Difference of potential between 3 1500V power sources that can be connected to AA-560 (system - relay 1 - relay2) Material of the container INOX steel 316L Steel button Mounting type...
  • Page 11 Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL VoIP PoE power supply According to IEEE 802.3af (only for system powering, not for opening electric lock) Ethernet LAN 100 BaseT port Supported VoIP Protocols SIP v2 Supported connecting modes SIP Server or Peer-to-Peer Protocols...

  • Page 12: Operation

    When the call button in idle mode is pressed, AA-560 automatically generates a telephone call through the VoIP PBX. The visitor begins to listen to the speaker of AA-560 the outcome of his request for access, or listen to the ringing tone and the subsequent reply by the operator that was called.

  • Page 13: Device Diagram

    5.2. Device diagram The AA-560 Doorphone is connected to the PBX via the LAN RJ-45 port. The contacts of relays will be used to drive an electric door opener and/or a light at the entrance, a gate for pedestrian and/or the driveway gate.

  • Page 14: Operating Modes

    Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 6. OPERATING MODES The system has the label holder combined with the button. When a visitor presses the button, the system make a call on a PBX extension associated with the pressed button. The numbers that are called may differ depending on the operating mode in which the system is programmed, Day - Night mode / Interval mode, (see par.

  • Page 15: Relays Control With Access Codes

    AA-560 is equipped with a special table of up to 60 characters that allows to create a filter on the selections made by the user, in order to allow or reject it, even without the control of the PBX. This table and this service are very useful for systems equipped with the full keyboard expansion module.

  • Page 16: Calls To Aa-560

    AA-560 that the alarm has been notified. If the called number is busy or does not answer, or in any other case in which AA-560 still does not receive the code acquisition / acknowledgment, at the end of each call attempt AA-560 back to standby and prepares itself for a new alarm notification.

  • Page 17: Multicast Audio Streaming

    Multicast, class D addresses are used and range is from 224.xxx to 239.xxx In our case, AA-560 is able to receive Multicast audio and play it on its speaker (see par. 9.10). Audio can be generated by a PC software application (eg VLC), an IP phone or another AA-560 Doorphone. Infact it is possible to program each AA-560 button to immediately dispatch the audio captured by the microphone (see par.

  • Page 18: Commands And Codes For The Internal Operator

    Normally it is always possible to call AA-560 from any PBX extension to talk with a visitor who stands in the device proximity, to send other DTMF commands, by simply dialing the internal extension number to which AA-560 is connected.

  • Page 19: Signaling Led And Aa-560 Front Panel Description

    7.1. Signaling Led and AA-560 front panel description Positioned above the speaker, AA-560 has a frontal signaling Led with two different modes of operation. Whn the system is in stand-by, the Led is off. When the system is busy, the Led lights steadily and remains lit for the duration of the conversation Below are showed the parts on the system and their function.

  • Page 20: Installation

    The units are presented with the exterior part elegant and compact, the only part that will be visible and with the wall metal box to be recessed into the wall. It is possible to power AA-560 via the Ethernet connection if PoE (Power Over Ethernet) is available.
  • Page 21 Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL Wall flat metal FRAME cover (Accessory option AA-549-C) As already mentioned in the assembly operations of the system, there exists the possibility of interposing between the front of the system and the wall (where you will find the rear flush metal box) an optional flat frame which has two main purposes of use.
  • Page 22 TEMA TELECOMUNICAZIONI SRL COMPLETE outdoor BOX (Accessory option AA-549-S) The complete box is a cover that completely houses the AA-560 system, both the front panel which is protected as using the AA- 549-T shield, and also the metal rear box of the system.

  • Page 23: Inserting Or Replacing The Names Associated With The Buttons And Legend Labels

    AA-539R specially designed possesses even two areas. Because the informations to be presented can be variables for text and graphical form, TEMA has provided a practical system of information badges customizing in a text file can be edited directly by the person that install the systems or directly by the end user.

  • Page 24: Connections

    Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 8.3. CONNECTIONS 8.3.1. Connection of the base system AA-560 Once that the bottom rear metallic box of the system is arranged in the wall, take the front panel with the electronic board, insert the two transparent plastic pins present on frame into the appropriate holes on the wall box and get ready to connect the wires to the terminal blocks.

  • Page 25: Connecting The System Expansion Aa-539K

    AA-560 system TBE3 terminals block for the Twilight service keys backlighting when controlled by the relay 2 of the AA-560 base system and redistribution of the command to the eventually AA-539R expansions present in the plant Inserting legend card To extract/insert the front legend card just "pull"...

  • Page 26: Connecting The System Expansion Aa-539R

    TBE3 terminals block for the Twilight service keys backlighting when controlled by the relay 2 of the AA-560 base system and redistribution of the command to the eventually AA-539R expansions present in the plant Inserting legend card To extract/insert the front legend card just "pull"...

  • Page 27: Description Of The Terminal Blocks Of Relays

    As described for the terminal block called TB1 (terminal block of relay1) therefore applies also to the block called TB3 (terminal block of the relay2). Below is drawn the existing electrical connection on the AA-560 system board for each block.

  • Page 28: Description And Examples Of Operation Modes With The Internal Relays, Connections

    8.5.1. CASE 1 – drive of two electric locks with system powered In this example AA-560 activates the two separate electric locks with a voltage pulse common to its own supply voltage from an external power supply. In the example the relay1 acts on the electric lock of driveway gate, while the relay2 acts the electric lock of the pedestrian gate.

  • Page 29: Case 2 - Drive Of Two Electric Locks, System Poe Powered, One Power Supply

    8.5.2. CASE 2 – drive of two electric locks, system PoE powered, one power supply In this example AA-560 activates the two separate electric locks with a pulse of voltage common to the two electric locks (from an external power supply). In the example the relay1 acts on the electric lock of driveway gate and triggers the relay2 to follow for activate the electric lock of the pedestrian gate.

  • Page 30: Case 3 - Drive Of Two Electric Locks With System Powered With 3 Different Power Supplies

    AA-560 it is possible to get a great flexibility of use in driving loads with different electrical characteristics between them.

  • Page 31: Case 4 - Drive Of Two Electric Locks, System Poe Powered, Two Separate Power Supplies

    PoE power supply option must be connected on TB2. The connections to be made during the stages of installation are shown in dashed lines. Using the possibilities of connection of the power supplies and loads offered by AA-560 it is possible to get a great flexibility of use in driving loads with different electrical characteristics between them.

  • Page 32: Case 5 - Drive Of An Electric Lock And An Opening Buzzer

    The device drived by the AA-560 relay2 provide to notify (for the time of activation of the relay1) that a person is entered in the warehouse. Automatically, every time a gate is opened, is carried out an alert for the warehouse employees.

  • Page 33: Input Connections

    8.5.6. Input connections AA-560 has six inputs for acquisition of external contacts (3 of each: 4, 5, and 6 optoisolated) useful to indicate special conditions or alarm. Upon detection of activation of the contact connected to each input, it can be associated with a different phone number to contact (to which the operator that must handle the event must answer).

  • Page 34: Connection Between Base Unit And Expansions

    8.5.7. Connection between base unit and expansions Here are some examples of compositions obtainable by the various modules of the AA-560 system. In addition to the required connections to the AA-560 base system between a module and another one (as detailed in the descriptions and examples on previous pages), for the backlight of the AA-556R expansion legend module are required other connections as indicated in the following table.

  • Page 35: Connecting Aa-539R Modules In Cascade Starting From Aaa-560 Base Module

    Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 8.5.8. Connecting AA-539R modules in cascade starting from a AA-560 base module Power supply 12Vac AA-560 AA-539R AA-539R 8.5.9. Connecting AA-539R modules in cascade starting from a AA-539R powered module Power supply 12Vac AA-539R AA-539R...

  • Page 36: Programming

    The default IP address of AA-560 is “192.168.0.10”. Remember that in order to successfully connect to the web interface of AA-560, it is necessary that, in the IP addresses configuration of your PC, is present the subnet 192.168.0.x, where "x" is any number between 1 and 254 and different from 10.
  • Page 37 Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL Once you find the right connection, click on it with the right mouse button and from the pull-down menu that appears choose "Properties". Then the following window appears: From the previous window, click "Internet Protocol (TCP / IP)" and click on "Properties". This will open the following window where it is possible to configure the IP addresses that the network card will use: If the PC is already on subnet 192.168.0.x with a mask 255.255.255.0, ignore the following steps.

  • Page 38: Access To Programming And Reset Address And Password

    Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 9.2. Access to programming and reset address and password To program the device, it is sufficient to use a standard browser such as Explorer, Firefox, Chrome or other. The default address of the device is 192.168.0.10 with a mask of 255.255.255.0, and the user / password with which to connect are master / master.

  • Page 39: Network Parameters

    Subnet mask: indicate the subnet mask to be assigned to AA-560. • Default gateway: indicate the gateway that can enable AA-560 to access to internet. • Primary and secondary DNS server: indicate the addresses of two DNS servers you want to use to resolve IP addresses.

  • Page 40: Sip Parameters

    SIP server address: specify the IP address of the SIP PBX to which AA-560 should connect. • Port: is the port number of the SIP PBX AA-560 which has to forward incoming calls. Generally it is the 5060, but some stations use a different port.

  • Page 41: General Parameters

    • Save a snapshot of the caller: (valid only for Tema Doorphones with camera). • Second keypress to close: it is possible to choose whether, during a call made by the visitor, a further pressure of a key should interrupt the pressure or if it should be ignored.
  • Page 42 Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL • Microphone volume: Sets the microphone sensitivity and consequently the volume of the audio to the user within the company. Possible values range from 0 (very low) to 9 (very strong). • Input for Push-to-talk: with a value different of 0 (for example 1 if you wish to use input 1), the device will use the indicated input to activate the microphone (Push-to-talk).

  • Page 43: Set Of The Operating Mode

    Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 9.6. Set of the operating mode In the operating mode, it is possible to set the mode to DAY / NIGHT / INTERVAL, either manually or automatically (following time slots per week). This page is also configured to change the codes to the remote phone and coordinates the installation (used to relay Twilight mode 2, see par.

  • Page 44: Relay And Input Settings

    Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 9.7. Relay and input settings On this page it is possible to choose the operating mode of the two internal device relays and the operating mode for external inputs: • Mode: sets the function to be associated to the relay. It is possible to choose between: Electric lock: is activated only upon receiving the activation code.
  • Page 45 Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL • Call..: number or IP address of the phone to contact when the alarm condition is triggered. The input could be also used as “door opener”: enter the number of the relay preceded by #. For exampe #1 activate the relay 1, #2 activate the relay 2.

  • Page 46: Camera

    Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 9.8. Camera This programming page is also available in the base version of the device, but it obviously affects only on the version with camera (AA-560C): • Brightness, contrast and color: can be adjusted to fit the image to your needs, but generally the default...

  • Page 47: Call Buttons

    Sending will stop when the button will be released. NOTE: because AA-560 has only one call button, only “Button 1” of this programming window has sense to be configured for Multicast streaming send. In this case, however, it could not be possibile to make calls from Doorphone to PBX, but it could only receive them.
  • Page 48 Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL Finally, for a Doorphone equipped with a numeric keypad, it is possible to configure: • Prefix to add: number or group of numbers precede any selection made by the caller. This allows you to not publish outside the true internal numbering (for example, the numbers may be from 2200 to 2250, but the legend will get numbers that can be reached from 00 to 50, by inserting 22 as a prefix) or to prevent the user can enter an unwanted prefix (for example '0 'to access the trunk line).

  • Page 49: Messages Management

    Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 9.10. Messages management In this window it is possible to change/listen to the messages for “Calling”, “Alarms”, “Announcement” and “Ringer”. Memory contains a default message for each position, the user can change any of them and the messages format must be WAV PCM 8 kHz, 16 bit, mono.
  • Page 50 Audio Multicast streaming By enabling this feature, AA-560 will listen to the specified address / port, and can reproduce on its speaker any received audio streaming. This function has a lower priority than the normal telephone operation of the system (outgoing or incoming calls will block or prevent the reproduction of the audio stream).

  • Page 51: Automatic Announcements

    Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 9.11. Automatic Announcements It is possible to program the diffusion of announcements at pre-set times, which can take place on the local speaker or streamed to other devices. Daily activation: it is possible to automate the diffusion of a daily announcement (which will take place at the set time) for each day.
  • Page 52 Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL Periodic activation from file: it is possible to upload a text file in "csv" format (easily editable with "Excel") that contains, for each day of the year, up to 5 times in which to make the announcement diffusion. To compile the file simply download the default one...

  • Page 53: Rfid Management

    9.12. RFID management AA-560 is not equipped with RFID reader, however, being the programming software common to all hardware versions, this mask is still usable, but any configuration in this page will not be usefull for the operational work of the device.

  • Page 54: Maintenance

    Firmware version: displays the currently installed version of the program. It is possible to upload a different version (possibly provided by the technical support of TEMA) using the Browse / Update. Once you've uploaded the new version, the device must be restarted.

  • Page 55: Login Credentials

    Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 10.2. Login credentials By default, the user name and password for access to the configuration are master/master (lowercase). It is not possible to have more than one user (there are not hierarchical levels of programming), but it is possible to change the login credentials: The password should be introduced twice for confirmation.

  • Page 56: Presentation And Use Of The Program "Aa Video Console

    It's a program that comes along with the Doorphone and can be installed on a PC with Windows XP operating system or later. The program allows you to see the area framed by the built-in camera of AA-560, to operate the device relays from the program window and then lets you talk with the visitor if the PC where it is installed has a sound card with speakers and microphone.

  • Page 57: Software Configuration For Sip Server Mode

    Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 11.2. Software configuration for SIP Server mode The video stream that the program will show comes directly from the data stream of the IP address of AA-560C. The audio of the conversation with AA-560C or the voice communication with the visitor is a normal VoIP communication between two SIP phones.

  • Page 58: Software Configuration For Peer-To-Peer Mode

    Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL 11.3. Software configuration for Peer-To-Peer mode In this configuration mode, the software does not register on a PBX, but makes calls directly to the address specified in AA-560C. So the video stream and the audio of the conversation with AA-560C will take place without the intervention of the PBX (the two devices doesn’t need to be registered to any existing SIP Server).

  • Page 59: Informations For The Wall Installation Of The Systems

    12. INFORMATIONS FOR THE WALL INSTALLATION OF THE SYSTEMS It is possibile to install AA-560 systems and its expansions in many ways. These ways can be different based on the fact of using only one system or one system with one or more expansions or using the protection accessories like frames, shields or full box.
  • Page 60 TEMA TELECOMUNICAZIONI SRL Double system, composed of two elements, base system plus one expansion module If it is used a AA-560 system with one expansion module, for example one AA-539K or AA-539R, please follow the next indications. Provide to recess the metallic back box at the right distance between them. To facilitate the installation, with each back box is provided a particular tube cable that allows to horizzontaly hook the metallic shells side by side, in order to keep them in the right position to be recessed in the wall.
  • Page 61 TEMA TELECOMUNICAZIONI SRL Triple system, composed of three elements, base system plus two expansion module If it is used a AA-560 system with two expansion module, for example one AA-539K + AA-539R, please follow the next indications. Provide to recess the metallic back box at the right distance between them. To facilitate the installation, with each back box is provided a particular tube cable that allows to horizzontaly hook the metallic shells side by side, in order to keep them in the right position to be recessed in the wall.
  • Page 62 Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL Page of the measures for the installation of a single system with the overall dimensions of the various solutions: MAS-AA560-REV04EN Page 62 of 65...
  • Page 63 Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL Page of the measures for the installation of two side by side adjacent systems: MAS-AA560-REV04EN Page 63 of 65...
  • Page 64 Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL Page of the measures for the installation of three side by side adjacent systems: MAS-AA560-REV04EN Page 64 of 65...
  • Page 65 Doorphone AA-560 TEMA TELECOMUNICAZIONI SRL REMARKS: MAS-AA560-REV04EN Page 65 of 65...

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