Martin P3-100 Troubleshooting Manual

Martin P3-100/P3-200 System Processor
Troubleshooting Guide – for Martin Service Technicians

Symptoms



Unit does not boot



No LEDs lit on front panel


Unit does not boot


Only active LED is lit and flashes


Error Code – bottom 4 LEDs, 3 flashes

"Firmware failed to boot"

Error Code – bottom 4 LEDs, 4 flashes

"Power failed during boot"

Error Code – all LEDs, 1 Flash

"unable to read build information"


Bios, Martin Logo, Beeps, but black monitor



Unable to communicate with Front Panel error



No USB power initially to mouse


Cursor temporarily frozen on error message
Possible Cause
1) Fuse blown
2) PSU has blown
1) CF Card Corruption
2) Processor board fault
1) CF Card Corruption
2) Processor board fault
1) CF card unseated
3) Processor board fault
1) Likely to be a front panel problem
1) Monitor is incompatible/connector
modified
2) Internal Cable has come lose
3) Processor board fault?
1) Likely to be a Processor Board Fault
Action
1) Replace Fuse
2) RMA - Replace PSU
1) Run CF Card recovery Tool
2) RMA – Replace Processor Board
1) Run CF Card recovery Tool
2) RMA – Replace Processor Board
1) Remove, then reinsert CF card
2) Run CF Card recovery Tool
3) RMA – Replace Processor board
1) RMA – Replace Front Panel
1) Check connections between P3 System
Controller and Monitor
Test with different monitor
2) Check internal VGA cables
3) RMA for investigation
1) RMA – Replace Processor Board