LG 55EJ5C Owner's Manual

Digital signage (monitor signage)
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OWNER'S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it
for future reference.
55EJ5C

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Table of Contents
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Summary of Contents for LG 55EJ5C

  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 55EJ5C...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SAFETY PRECAUTION ....3 - Electrical Power Related Precautions ....3 - Precautions for installing the Product ....5 - Precautions for Moving the Product ......6 - Precautions for Using/Cleaning the Product ..7 - Product Disposal (Only, Hg lamp used LCD Monitor) .................7 LICENSES ........8 ASSEMBLY AND PREPARATION ..9...
  • Page 3: Safety Precaution

    WARNING - This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. SAFETY PRECAUTION Please read these safety precautions carefully before using the product. WARNING If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death.
  • Page 4 • If you don’t intend to use the product for a long time, unplug the power cable from the product. - Layers of dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire. • Insert the power plug firm so it cannot come loose.
  • Page 5: Precautions For Installing The Product

    Do not add accessories that have not been designed for this display. • If you smell smoke or other odors or hear a strange sound from the product unplug the power cord and contact LG Customer Service. - If you continue to use without taking proper measures, electrical shock or fire can occur.
  • Page 6: Precautions For Moving The Product

    Precautions for Moving the Product WARNING • Make sure to turn off the product. - You may be electrocuted or the product can be damaged. • Make sure to remove all cables before moving the product. - You may be electrocuted or the product can be damaged. •...
  • Page 7: Precautions For Using/Cleaning The Product

    Do not attempt to disassemble, repair or modify the product yourself. - Fire or electric shock can occur. - Contact LG Customer Service for repair. • When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not clean with a wet cloth or spray water or other liquids directly onto the product.
  • Page 8: Licenses

    LICENSES Supported licenses may differ by model. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.
  • Page 9: Assembly And Preparation

    SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website and download the latest software for your model. • The warranty will not cover any damage caused by using the product in an excessively dusty environment.
  • Page 10: Optional Accessories

    Optional Accessories Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added. The illustrations in this manual may differ from the actual product and accessories. OPS kit KT-OPSA Screws Connecting Cable Card (Easy Setup Guide)
  • Page 11: Ir Receiver

    IR Receiver This allows a remote control sensor to be placed in a custom location. Then that display can control other displays via an RS-232C cable. IR Receiver...
  • Page 12: Using The Button

    Using the Button (The image may be different according to the model.) Joystick button Using the Button Power On (Press) Power Off (Press and Hold) 1 All running apps will close. Adjusting the Menu When the monitor is turned on, press button one time.
  • Page 13: Installing On A Wall

    Installing on a Wall To install the monitor on a wall, fasten it using the screws included with the product. Ensure that there is at least 100 mm (3.9 inches) of space on each side for ventilation. 100 mm (3.9 inches) 100 mm 100 mm 100 mm...
  • Page 14: Optional

    Securing the monitor to a wall (optional) WARNING • If the monitor is not positioned in a sufficiently stable location, there is a danger that it will fall. Many injuries can be avoided by taking the following simple precautions. - Only using furniture that can safely support the monitor. - Ensuring the monitor is not overhanging the edge of the supporting furniture.
  • Page 15: Tiling Displays

    Tiling Displays How to Mount the Set Example of 2 x 2 Tiling Landscape When installing the display sets on the wall mount brackets, install from the left side horizontally and from the bottom side vertically. Disassemble in reverse order. 86.5 mm (3.4 inches)
  • Page 16 0.5 mm (0.01 inches)
  • Page 17 Portrait When installing the display sets on the wall mount brackets, install from the right side horizontally and from the bottom side vertically. Disassemble in reverse order. 139 mm (5.4 inches) 0.5 mm (0.01 inches)
  • Page 18: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
  • Page 19 Selects the Picture Mode. Activates the Launcher. Enters the White Balance menu. Accesses the main menus or saves your input and exit menus. SuperSign menu key. Navigation Buttons Scrolls through menus or options. Selects menus or options and confirms your input. Allows you to move back one step in the user interaction function.
  • Page 20: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 21 NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a HDMI cable. • If you turn the monitor on when the set is cold, the screen may flicker. This is normal. •...
  • Page 22: Using The Input List

    Using the Input List → • HDMI → OPS → DISPLAYPORT Connecting Multiple Monitors To use multiple monitors connected to each other, connect the end of the signal input cable (DP cable) to the DP OUT connection in one monitor and connect the other end to the DP IN connection of the other monitor. MONITOR 1 MONITOR 2 MONITOR 3...
  • Page 23 WARNING WARNING • The serial number on the panel and the signage box must match. If they do not, spots may appear on the screen or the product may not function properly. 55EJ5C 55EJ5C...
  • Page 24: Troubleshooting

    TROUBLESHOOTING No image is displayed. Problem Action Is the product power cord connected? • Check if the power cord is correctly plugged into the power outlet. Is the FPC extension cable properly • Make sure the FPC extension cable is properly connected between the connected? cable coming out of the panel and signage box.
  • Page 25 The audio function does not work. Problem Action No sound? • See if the audio cable is connected properly. • See if the sound is set properly. Sound is too dull. • Select the appropriate equalizer sound. Screen color is abnormal. Problem Action Screen has poor color resolution (16...
  • Page 26 CAUTION • Image sticking may occur when displaying a fixed image for an extended period of time. It is recommended that you display videos for 18 hours or less per day to decrease the likelihood of image sticking. • A few horizontal lines may appear on the screens while running the Clear Panel Noise feature (OFF-RS). This is normal, so there is no need for concern.
  • Page 27: Product Specifications

    PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). OLED screen Screen type Thin Film Transistor (TFT) OLED Screen Operating conditions Daily usage...
  • Page 28 Display [Unit: mm (inches)] 3.65 (0.1) 1227 (48.3) 702.1 (27.6) Signage Box 230 (9.0) 420 (16.5) 75 (2.9)
  • Page 29 HDMI/ DisplayPort/ OPS (PC) Support mode Horizontal frequency Resolution Vertical frequency (Hz) (kHz) 640 x 480 31.469 59.94 800 x 600 37.879 60.317 1024 x 768 48.363 60.0 1152 x 864 53.783 59.959 1280 x 720 1280 x 800 49.702 59.81 1366 x 768 47.712...
  • Page 30 NOTE • Resolutions available for the Input Label option in HDMI/ DisplayPort/ OPS input modes. - PC resolutions: 1280 x 720 / 60 Hz, 1920 x 1080 / 60 Hz - DTV resolutions: 480p, 720p and 1080p • Vertical frequency: The product display functions by the screen image changing dozens of times every second like a fluorescent lamp.

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