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Follow these simple steps to fit your BT I-Plate.
1
Before you start, we suggest you check your current
broadband speed so you can compare it with your
increased speed after fitting your I-Plate. Just go to
www.speedtester.bt.com and make a note of the test
results. Please note: you can run this tester only once
every three hours.
2
Find your main telephone
socket. It's probably in your
hall or living room, and will
have a horizontal 'join' line
across the front.
Main telephone socket
Note: if the socket looks like one of the images below, it isn't
compatible and can't be fitted with the I-Plate.
ADSL v1.0
Incompatible sockets
If you need some help, see common questions on the back of this guide.
3
Unscrew the lower half of your main socket and
gently slide it forward. Take care not to disconnect
any of the wires.
Note: your telephone and broadband services will stop
working while you fit your I-Plate. These will automatically
start working again once it's fitted.
4
Slide the I-Plate into place, guiding the wiring through
the slot at the bottom of the I-Plate.
5
Replace the lower half of the socket, placing it over the
I-Plate, and secure it using the longer screws supplied.
6
Congratulations! You've successfully fitted your I-Plate.
Please register it at www.bt.com/setup/iplate
You can recheck your broadband speed at
www.speedtester.bt.com. You may need to allow up
to 48 hours for any broadband speed improvements
to show. Please note: you can run this tester only once
every three hours.
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