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For more information contact us at or visit us at Copyright 2017 mLogic LLC. All rights reserved. mLogic & mTape are registered trademarks of mLogic LLC. Other trademarks may be mentioned in this manual which are the property of other companies.
System Requirements 11.61” 4.50” 7.210” 1) A Mac running macOS 10.10.x or above with a Thunderbolt port and a Thunderbolt cable (included). 2) Compatible tape backup/archive software. Note: If running a system with Thunderbolt 3, it is necessary to use the Apple Thunderbolt 3 to Thunderbolt 2 adapter (sold separately).
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mTape Features. REAR VIEW FRONT VIEW Cartridge door Fault light (amber) Thunderbolt ports Cartridge unload button Single character SAS port to attach SAS device display (SCD) Ready light (green) On/Off switch - Note: On/Off Switch powers on the LTO drive only. Encryption key SCD dot Power jack...
Disabling Sleep Mode It is necessary to disable your Mac’s sleep mode to ensure your Mac does not go to sleep when archiving content. Disable System Sleep when using LTFS macOS systems can corrupt an LTO tape cartridge if the system goes to sleep or hibernates while an offload is in process.
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Connecting mTape to your computer With your computer powered off… 1) Connect the included Thunderbolt cable to your computer and the other end of the cable to one of the Thunderbolt ports located on the rear of mTape. 2) Attach the power plug to the power jack on the rear of mTape and plug the power cord into a power outlet.
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Powering on mTape Note: Before powering on mTape, ensure that the cooling holes located on the bottom of the unit are not blocked 1) Press the power button located on the back of the unit down to the “I” position 2) Wait for the Green Ready Light on front of mTape to illuminate 3) Power on your computer Note: When initially powered on, mTape will perform a hardware Power On Self-Test (POST).
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Verify mTape is recognized by your system 1) Under “System Information”, verify mTape is displayed under “Thunderbolt” setting..If mTape is not displayed, check your Thunderbolt cable. You may need to unplug and replug the cable for your system to detect mTape.
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Note: Once mTape is powered on and you attach mTape to your computer, it takes approximately 20 seconds for the tape drive to show up in “SAS” setting. If you have issues with mTape being recognized by your system, please support@mlogic.com. contact...
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Loading the LTO cartridge into mTape 1) Make sure mTape is powered on and the Green Ready Light is illuminated. Do not try to insert a tape cartridge before the Green Ready Light is on and steady. 2) Insert the cartridge in to the LTO drive. The cartridge goes in with the arrow pointing upward. 3) Apply gentle pressure until the drive engages the cartridge.
Linear Tape File System (LTFS) mTape supports the Linear Tape File System (LTFS). LTFS is an industry standard file system designed by IBM that effectively mounts mTape as a volume on your desktop. LTFS makes it possible to drag and drop content to mTape as if it were a hard disk. Backup/Archiving Software We recommend the applications listed below to assist with the backup/archive process.
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SAS port mTape features a SAS port located on the rear of the unit. The port is use to attach a SAS LTO to enable simultaneous writes (your software must support simultaneous copies) to two LTO tape cartridges. You can also attach other SAS devices such as disk drives, RAIDs, etc. to the port. Note: You can also daisy-chain multiple mTape units using Thunderbolt ports.
Appendix B: Status Lights / Error codes The status of mTape is indicated by the front panel SCD and Status lights as outlined below. Activity (tape movement) in Operational mode Power is turned on or a reset is initiated...
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Ready Fault status Encryption SCD dot Meaning status light light status light The drive has no power or is powered off. The drive is powered on and in an idle On or off Green and state. solid The drive is reading from the tape, Flashing writing to teh tape, rewinding the tape, green (once...
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An error occurred and the drive or Flashing Displaying media may require service, or it may amber (once error code require cleaning. Note the code on the per second) SCD, then go to Appendix C Flashing Displaying The drive needs to be cleaned. amber Flashing The drive detected an error and is...
Appendix C: Error codes and messages If the drive detects a permanent error, it displays the error code on the SCD and flashes the Fault light (Ready light is Off). Make note of the SCD error code before a cartridge is removed or the SCD error code is cleared.
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Error Code Cause and Action Firmware or hardware problem. The tape drive determined that a rmware or tape drive hardware failure occurred. Tape drive hardware problem. The drive determined that a tape path or read/write error occurred. To prevent damage to the drive or tape, you cannot insert a cartridge if the current cartridge was successfully ejected.
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WORM protected tape). Ensure that the tape cartridge is the correct media type. If the tape cartridge is the correct media type, check the write-protect switch on the cartridge. The drive does not write to a write-protected cartridge. If an error code persists contact support@mLogic.com for assistance...
LIMITED WARRANTY mLOGIC, LLC (the “Company”) warrants its products will be free from defects in material and workmanship for two years from the date of purchase of the product. This Limited Warranty only applies to the original purchaser of the product, and is not transferable to subsequent owners.
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