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INSTALLATION AND OPERATION
MANUAL

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Summary of Contents for Water Hero K-100

  • Page 1 INSTALLATION AND OPERATION MANUAL...
  • Page 2 Water Hero K-100 Components Main Controller Flow Sensor Sensor Cable 5V Power Supply [6 foot length] [6 foot length]...
  • Page 3 Terms & Conditions Warning Water Hero K-100 is secured to an All Water Hero terms and existing water meter and has been tested conditions, privacy policies and to function with industry leading brands warranty policies can be found and models. on the Water Hero website • If attaching to a utility meter, ensure www.waterheroinc.com that you conforming with applicable local rules and regulations • Do not open the Water Hero Main Contact us Controller or Flow Sensor. If you have trouble, contact Water Hero support For installation questions, reach • Install the Water Hero K-100 indoors, out to us at: where it will not be exposed to direct support@waterheroinc.com sunlight, water or extremely low or high temperatures. No exposure to water. RH < 90% • Flow readings displayed by the Water Hero K-100 are only as accurate as the existing water meter it is secured to. This may inhibit detection of low flows (e.g. less than ¼ gal per min). Accuracy is typically within 10%...
  • Page 5: Start-Up Guide

    Start-up Guide...
  • Page 6 Connect your Water Hero 1. Place Water Hero near desired installation site 2. Connect Sensor Cable from Main Controller to Flow Sensor 3. Ensure that your Wi-Fi Access Point is on and operating 4. Plug Power Supply into Main Controller and then into outlet Wi-Fi Access Point is operating Sensor Cable Household Power...
  • Page 7 Create a Water Hero Account 1. Using your device (i.e. computer, laptop, or mobile device), open a web browser. Enter URL my.waterheroinc.com and select “Create an account” 2. Enter your e-mail address and desired password. Remember your account e-mail and password 3. Select “Create Account”...
  • Page 8 Access the Device Configuration page 1. Turn the Main Controller to its side; ensure the yellow light is on* and the green light is blinking Sensor Cable & Power Supply 2. Connect your device (e.g. laptop, smart phone) to the “Water Hero AP” network 3. Open an internet browser (e.g. Internet Explorer, Chrome) and enter URL “http://192.168.1.1” to be directed to the Device Configuration page *If Yellow light is not on, perform a Network Reset, P. 22 of manual...
  • Page 9 Enter Wi-Fi Network Information 1. Click the drop down menu under “Discovered Networks”. If available, select the (SSID) Wi-Fi Network that you’d like Water Hero to connect with. Next to each discovered network is an indication of signal strength - the closer to zero, the stronger the signal. If your network is not shown select “None” and manually input your SSID and web encryption (on your router)* 2. Enter your Wi-Fi network password** 3. Enter the account e-mail address (from P. 6)** 4. Once all information is entered, press “Add” *Use “Manual Input” only if “Discovered Networks” drop down menu is full **Text Entry Fields are sensitive to spelling, capitals and spaces...
  • Page 10 Verify Water Hero Connection Main Controller [Side View] Sensor Cable & Power Supply 1. Upon successful connection, red light will blink, yellow light will blink and then green light will remain blinking* Open a browser and enter URL my.waterheroinc.com 3. Enter account username and password and press login to see your device online *If green light not blinking, conduct Network Reset on P. 22 of manual...
  • Page 11 Secure Flow Sensor to existing meter In building First, locate your water meter, typically where your main water supply enters the building Register Then, secure Flow Sensor around Flow water meter’s Register. Register is Sensor typically black and fastened to the top of the metal water meter. Ensure the Water Meter Water Hero Logo is facing up Finally, adjust position of Flow Sensor so the bottom of the Flow Sensor rests against the top of the metal water meter...
  • Page 12 Access Device Calibration Setting Login to your account at my.waterheroinc.com Select the device that you would like to calibrate from the “My Devices” list Select “Settings” from top menu; scroll down until you see the calibration section...
  • Page 13 Calibrate Water Hero* Select a container of a known • volume (e.g. milk jug, water bottle) Ensure that no water is being used • beyond the meter Press start and begin filling the • container selected above with a fully open faucet As the water level reaches the • target, decrease the flow so that you can stop it precisely when your target quantity is reached Input the quantity of water added to the container • in the “actual gallons field” and press Recalibrate * Suggested for buildings where it can be ensured that no other water flowing (e.g. single family home) In other cases, alternate approach is on P. 23...
  • Page 15: Features & Functionality

    Features & Functionality...
  • Page 16 My Devices Login to your account at my.waterheroinc.com and you will be presented the “My Devices” tab. This tab shows all Water Hero devices registered to the account. It also shows total water flow amount for each device listed and the ambient temperature at the Flow Sensor. Click on the Device Name to access a dashboard that shows real-time information...
  • Page 17 Dashboard Hourly plot of Leak detection Ambient air Gauge water mode temperature displays real- consumption selector* at the Water time flow Hero Flow volume Sensor *Home/away mode alerts can be adjusted in Settings tab...
  • Page 18 Utilities “Measure Flow” is a “Timed Measurement” stopwatch feature that allows user to find out allows user to view the how much water was amount of water that has used during a specific been used over a period of period of time time...
  • Page 19 Settings Home and Away Temperature alerts panel Notifications Mode panels allow allow user to set low and panel allows user to set limits high temperature user to select after which alerts warnings. Temperature method by are triggered extremes could indicate which warnings frozen pipes or a fire and alerts are sent...
  • Page 20 Preferences Indicates e-mail, Enables switching between name and phone imperial and metric units number for your of measurement for account volume and temperature...
  • Page 21: Advanced Setup

    Advanced Setup...
  • Page 22 Diagnostics LEDs Sensor Cable & Main Controller Other Connections [Side View] Buttons Water Hero Access Point Mode [green blinking; yellow solid] Normal Operation LEDs [green blinking] Sensor cable not connected [red blinking] Reboot Not applicable Buttons Network Reset (See P. 22)
  • Page 23: Network Reset

    Network Reset Perform a network reset to connect the device to a new wireless network or modify e-mail address* LEDs Sensor Cable & Main Controller Other Connections [Side View] Buttons 1. Press and release Button 1; all LEDs illuminate 2. While all LEDs are illuminated, press and hold Button 3 until the red LED turns off 3. After approximately 15 seconds, yellow LED will illuminate and the green LED will blink; Water Hero will be in Access Point mode* 4. Follow directions on P. 8 to connect Water Hero to network *Due to battery back-up unplugging the device will not reset the device...
  • Page 24 Alternate calibration approach* 1. This approach requires access to the register on the top of your existing water meter and ability to convert units shown to gallons or liters 2. Make note of starting meter value on water meter. Taking a photo may help 3. Using a faucet, in your home or business, press the Start button and then turn on the faucet 4. Looking at the elapsed time field, allow water to flow for two minutes 5. Return to your water meter. Subtract your starting meter value from your ending meter value, and enter this amount (in gallons) into the Actual Gallons field and click Recalibrate 6. The calibration process is now complete. If an error was made, please repeat this process *This procedure is typically used in large buildings (multi-family, commercial, etc.) where it is not possible to ensure that there is no flow after the meter.
  • Page 26 2017 Water Hero, Inc...