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Troubleshooting
Before you make a call to Service center, be sure to check chart below because you will be charged for visits and
consultations.
Download
SMART HOME ADAPTER_IB_EN.indd 13
The SmartThings app is not searched on app market.
• The SmartThings app is not compatible with tablets and some devices.
‐ Android OS 6.0 or later (with at least 2 GB RAM) is recommended.
‐ Supported screen resolutions: 1280 x 720 (HD), 1920 x 1080 (FHD), 2560 x 1440 (WQHD)
• The SmartThings app is not compatible with some Apple devices including iPad and some
smartphones.
‐ iPhone 6 or later with iOS 10.0 or later is supported.
‐ Supported screen resolutions: 1334 x 750, 1920 x 1080
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2018-03-21 오후 3:10:
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