OPERATIONAL ISSUES
Problem solving
Problem
Blackened glass
Smoke in the room
when refueling
Uncontrollable
combustion
14
Possible causes and solutions
●
The wood is too damp. Only use wood that has been stored for at least
12 months under cover and ideally with a moisture content of less than
20%. (See How to light and sustain a fire - Types of fuel)
●
Insufficient intake of air from the air control. Open the air controls
further to determine the correct balance for your fuel type. (See
Operation - Lighting)
●
Insufficient ventilation. The appliance is being run at too low a
temperature. (See Operation - Lighting, Operational issues - Running
temperature, Safety - Ventilation)
●
Poor chimney performance. Consult a chimney sweep or your
installation engineer.
●
Check the position of any fitted flue damper to make sure it is in the
'open' position.
●
Never open the door when there are high flames on the fuel. Wait until
the fuel is burning low before refueling.
●
If there is excessive chimney draught, you may need to fit a draught
stabiliser in the flue pipe. Consult a chimney sweep or your installation
engineer.
●
Door not closed tightly, Adjust the set-screw on the handle.
(See Installation and testing - Adjusting the handle)
●
Damaged door seal. Consult your installation engineer or approved
dealer about fitting a new rope seal.