Telguard FlexHub TGFX-HUB1 Installation Manual

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FlexHub

Installation Guide

Model # TGFX-HUB1

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Summary of Contents for Telguard FlexHub TGFX-HUB1

Page 1 FlexHub Installation Guide Model # TGFX-HUB1...
Page 2: Table Of Contents
Table of Contents Forward Telguard Support About This Guide Terms and Conditions Introduction What is Z Wave? Features Add and Control Z- Wave Devices FlexHub Controller Hardware Free HomeControl Flex Apps Package Contents FlexHub Specifications System Overview LED Indicators Connections and Buttons...
Page 3: Forward
Terms and Conditions FlexHub is not a life safety device. FlexHub is a lifestyle accessory used to offer integrated control of Z-Wave electronic accessories that may be added to the facility. “Telguard Terms and Conditions of Sale” as well as “Telguard Master Reseller Agreement – Telguard Services” are applicable. For more information, visit the dealer portal at www.telguard.com...
Page 4: Introduction
Enabled Z-Wave Plus Controller is a consumer electronic device, used to monitor and control Z-Wave devices within your home or business using Telguard’s HomeControl Flex service. By adding the FlexHub to your system, you gain access to many new Z-Wave devices in the Internet of Things that are designed to enhance your life.
Page 5: Features
Features Add and Control Z-Wave Devices When you add a Telguard FlexHub to your system, you can enjoy the many benefits offered through Z-Wave technology. Simply add Z-Wave lights, locks and thermostats to your FlexHub and use the HomeControl Flex web portal or mobile app to control your Z-Wave devices from virtually anywhere.
Page 6: Package Contents
• Ethernet Cable If any of these items are damaged or missing, please contact your dealer immediately. FlexHub Specifications The Telguard FlexHub utilizes the Sigma Designs Z-Wave Plus - Series 5 chipset. • Power Supply • Input: 100-240V AC, 50-60Hz, 0.5A (max) •...
Page 7 Wake Up Command Class, Version 2 • Z-Wave Plus Info Command Class, Version 2 *Note: FlexHub has one association group, the “Lifeline” group, which supports sending associated devices reset notifications when the FlexHub is factory reset. Model TGFX-HUB1 © 2018 Telguard...
Page 8: System Overview
Z-Wave nodes in the Z-Wave network. LED Indicators The FlexHub Z-Wave Controller has five LED indicators as shown in the chart on the following page. A functional description for each LED is listed in the table. Model TGFX-HUB1 © 2018 Telguard...
Page 9 On - FlexHub is activated with the TCC. Off - FlexHub is not activated with the TCC. Service Flashing - Activating with the TCC. Double Flashing - Activation with TCC failed. Triple Flashing - Communication issue with TCC. Model TGFX-HUB1 © 2018 Telguard...
Page 10: Connections And Buttons
The local router must have access to the Internet. Disabled for customer use. On the right side of the unit, FlexHub has three buttons. Each button and its current purpose are described in the following table. Model TGFX-HUB1 © 2018 Telguard...
Page 11 If the FlexHub is being used as a secondary controller in the network, return to factory defaults only in the event that the network primary controller is missing or otherwise inoperable. Model TGFX-HUB1 © 2018 Telguard...
Page 12: Installation
Installation The Telguard FlexHub is very easy to install, but before you get started, make sure the Telguard Dealer has configured your subscriber account for HomeControl Flex service and that you have activated your HomeControl Flex account. Then, follow the short procedure listed below: The dealer will register your FlexHub by adding the 10-digit FlexHub serial number to your HomeControl Flex account using Telguard.com.
Page 13: Using Homecontrol Flex
A line of tabs indicates Arm, History, Users, Devices, Zones, Flex, and My Dealer. These tabs and their features are described in the next sections. Model TGFX-HUB1 © 2018 Telguard...
Page 14 The Administrator can add new users and edit the profiles of the current users. To edit a user profile, select the Edit button for that user. The user profile will be displayed. Make the required changes and be sure to select Save to lock in your changes. Model TGFX-HUB1 © 2018 Telguard...
Page 15 To the right of the system icon is a button that allows the user to change the mode or state of the device. A second Edit button is displayed to allow the user to change the Device options or delete the device. Model TGFX-HUB1 © 2018 Telguard...
Page 16 Ideally, the new Z-Wave device should be located near the controller. For door locks, many manufacturers recommend placing the lock no more than five feet from the controller. Once the device is discovered by the FlexHub, the Internet light will begin to flash, indicating that the Model TGFX-HUB1 © 2018 Telguard...
Page 17 As with adding and removing a device, be sure you are also ready to place the new Z-Wave device into exclusion mode. If required, refer to the device manufacturer’s documentation to activate the “Exclude” function Model TGFX-HUB1 © 2018 Telguard...
Page 18 HomeControl Flex site, select the Devices tab. Go to the Cameras selection and select the Add button. Enter the Arlo Username and Password and click Sign In. Click Accept to allow HomeControl Flex to access the Arlo system data. Model TGFX-HUB1 © 2018 Telguard...
Page 19 Armed, Disarmed, or in Alert. Located by Capture Video On, simply enable the desired Trigger; Alert, Arm, Disarm. You can also choose the icon to graphically represent your Arlo camera. Model TGFX-HUB1 © 2018 Telguard...
Page 20 On the Zone Details page the current Sensor Name is displayed. If required, you can change the name or select a different icon that best describes the Zone type. Select Save or Cancel when you are finished. Model TGFX-HUB1 © 2018 Telguard...
Page 21: Homecontrol Flex Mobile Apps
Be sure you are ready to place the Z-Wave device into “Include” mode. If required, refer to the device manufacturers documentation to activate the “Include” function because many devices do not use a physical button to start Model TGFX-HUB1 © 2018 Telguard...
Page 22 Once the device is removed from the network, the Internet light will begin to flash, indicating the the FlexHub is resetting its connection with the HomeControl Flex server to report the device removal. Model TGFX-HUB1 © 2018 Telguard...
Page 23 FlexHub is resetting its connection with the HomeControl Flex server to report the new device. If the FlexHub does not find a new device to add within 1 minute it will exit inclusion mode and return to normal operation. Model TGFX-HUB1 © 2018 Telguard...
Page 24 Refer to your controller’s documentation to determine how to activate “Exclusion Mode.” Once your existing controller is in “Exclusion Mode,” you may remove the FlexHub by selecting the right arrow next to FlexHub Devices and then tapping the Op Learn Command button. Model TGFX-HUB1 © 2018 Telguard...
Page 25 On the Zone Details page the current Zone name is displayed. If required, you can change the Zone name or select another icon type to best describe the Zone. When you are finished, select the Save button. Model TGFX-HUB1 © 2018 Telguard...
Page 26: Glossary
Channel – An IFTTT term that represents an organization of Triggers and Actions. A Channel must have at least one Trigger or one Action. Endpoint – The URL at in Telguard’s domain where IFTTT will request updates (for Triggers) or POST data (for Actions).
Page 27: Regulatory Information And Warranty
Plug the Console into a different wall outlet so that the Console is on a different branch circuit. • Re-orient the TV/radio antenna. • If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. Model TGFX-HUB1 © 2018 Telguard...
Page 28: Repair And Warranty
Telguard is not responsible for incidental or consequential damages. If a Telguard unit needs to be returned for repair, please return the product to the distributor that the unit was originally purchased from. The distributor will contact Telguard to obtain an RMA based on the unit’s warranty eligibility.