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Maipu MyPower VG2000 Installation Manual

V4 voip gateway
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MyPower
Gateway Installation Manual
Maipu Communication Technology Co., Ltd
No. 16, Jiuxing Avenue
Hi-tech Park
Chengdu, Sichuan Province
People's Republic of China - 610041
Tel: (86) 28-85148850, 85148041
Fax: (86) 28-85148948, 85148139
URL: http: //
Email:
overseas@maipu.com
VG2000
www.maipu.com
V4
VoIP

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Summary of Contents for Maipu MyPower VG2000

  • Page 1 MyPower VG2000 VoIP Gateway Installation Manual Maipu Communication Technology Co., Ltd No. 16, Jiuxing Avenue Hi-tech Park Chengdu, Sichuan Province People’s Republic of China - 610041 Tel: (86) 28-85148850, 85148041 Fax: (86) 28-85148948, 85148139 URL: http: // www.maipu.com Email: overseas@maipu.com...
  • Page 2 Copyright ©2015, Maipu Communication Technology Co., Ltd. All Rights Reserved. No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of Maipu Communication Technology Co., Ltd. All rights reserved.
  • Page 3 This manual aims to help users better know and use the MyPower VG2000 series VoIP gateway. This manual does not contain all details of MyPower VG2000 series VoIP gateway. It detailedly describes how to install MyPower VG 2000 series VoIP gateway.
  • Page 4 MyPower VG2000 V4 VoIP Gateway Installation Manual Square brackets "[ ]"enclose items that are optional. Caution: an alert that calls attention to important  information and is the installation and security key points. Note: an alert that contains additional or supplementary ...

  • Page 5: Table Of Contents

    MyPower VG2000 V4 VoIP Gateway Installation Manual Contents Installation Preparation........... 7 Environment Requirements..............7 1.1.1 Running Environment................ 7 1.1.2 Cleanliness Requirement..............8 1.1.3 Anti-static Requirement..............8 1.1.4 Anti-interference Requirement............9 Check Device and Accessories............9 Required Tools and Devices..............10 VG2000-16 Installation........... 11 Hardware Features................
  • Page 6 MyPower VG2000 V4 VoIP Gateway Installation Manual 3.3.3 POTS(FXS) Cable Connection............30 VG2000-32 Installation........... 31 Hardware Features................31 4.1.1 MyPower VG2000-32 Appearance..........31 4.1.2 MyPower VG2000-32 Front Panel Description......32 4.1.3 8FXS Interface Module..............33 4.1.4 4S4O Interface Module..............34 4.1.5 E1 Interface Module................36 Mechanical Installation................36...
  • Page 7 MyPower VG2000 V4 VoIP Gateway Installation Manual 6.2.2 Grounding Requirement..............62 6.2.3 Power Connection................62 Cable Connection................64 6.3.1 Console Cable Connection............. 64 6.3.2 Ethernet Cable Connection.............65 6.3.3 POTS(FXS) Cable Connection............65 Cable Description............66 Ethernet Cable..................66 Console Cable..................69 FXS/FXO Interface Cable..............69 Security Suggestions.............

  • Page 8: Installation Preparation

    MyPower VG2000 V4 VoIP Gateway Installation Manual 1.Installation Preparation 1.1 Environment Requirements 1.1.1 Running Environment To ensure the effective use and stable performance of VG2000 series VoIP gateway, it is recommended to maintain a certain temperature and humidity in the equipment room. It is good for protecting the line and extending the VoIP gateway life.

  • Page 9: Cleanliness Requirement

    MyPower VG2000 V4 VoIP Gateway Installation Manual  Note Measuring points of the working temperature and humidity of theVG2000 series VoIP gateway in the equipment room mean the values measured 1.5m above the floor and 0.4 m from the front of the VoIP gateway when there are no protection boards;...

  • Page 10: Anti-Interference Requirement

    MyPower VG2000 V4 VoIP Gateway Installation Manual Therefore, prevent static damage, following preparations: The device is well connected to the ground.  The room must be dustproof.  Keep proper temperature and humidity.  Wear anti-static wrist trap and anti-static overall when the ...

  • Page 11: Required Tools And Devices

    MyPower VG2000 V4 VoIP Gateway Installation Manual gateway and its accessories are complete by the order. 1.3 Required Tools and Devices Tools Phillips screwdriver Level, ruler or tapeline Gloves and ESD wrist strap. Connected cables Cables in the package Devices...

  • Page 12: Vg2000-16 Installation

    MyPower VG2000 V4 VoIP Gateway Installation Manual 2.VG2000-16 Installation 2.1 Hardware Features 2.1.1 MyPower VG2000-16 Appearance Figure 2-1 MyPower VG2000-16 appearance diagram The feature parameters of MyPower VG2000-16 VoIP gateway are described in the following table. FLASH: 16M Bytes Storage DDR2 SDRAM: 64M Bytes...

  • Page 13: Mypower Vg2000-16 Front Panel Description

    Power Frequency: 50 Hz 2.1.2 MyPower VG2000-16 Front Panel Description Figure 2-2 Front panel diagram of MyPower VG2000-16 Figure 2-2 shows the front panel diagram of the MyPower VG2000-16 VoIP gateway. The indicators on the figure from left to right respectively are:...

  • Page 14: Pots(Fxs) Port Description

    2.2 Mechanical Installation 2.2.1 Cabinet Installation It is recommended to install the MyPower VG2000-16 VoIP gateway to the 19-inch standard cabinet. When the cabinet is unavailable, you can place the device horizontally on the clean plane. Keep at least 10cm space around the device to ensure enough heat dissipation space.
  • Page 15 MyPower VG2000 V4 VoIP Gateway Installation Manual Figure 2-3 Cabinet size Check whether the supporting board and bracket, floating nut, fixed screw, and blank panel of the cabinet are complete, which are standard accessories of the cabinet. The accessory size or shape varies with different cabinets.
  • Page 16 Generally, a device should be placed on a supporting board or supporting bracket. It is not recommended to place multiple devices overlap each other. Step 2: Install the MyPower VG2000-16 VoIP gateway to the cabinet. The diagram is as follows: Page...
  • Page 17 MyPower VG2000 V4 VoIP Gateway Installation Manual Figure 2-5 Diagram of installing MyPower VG2000-16 VoIP gateway to the cabinet Wear the glove and ESD wrist strap and connect the ESD wrist strap to the ground reliably. Place the device on a fixed platform horizontally. Aim the...

  • Page 18: Ground Requirement

    MyPower VG2000 V4 VoIP Gateway Installation Manual place it in the space between two devices. Use a screw to fix the blank panel on the cabinet.  Caution: Installation suggestions: When installing multiple devices on the same cabinet, install the heavy devices at or near the bottom of the cabinet without affecting the entire wiring and deployment.

  • Page 19: Power Connection

    Domestically, the AC standard for civil use is 220V and 50Hz. The AC power supply quality may vary in different districts. But the MyPower VG2000-16 VoIP gateway has a large tolerance for the input power. The following power socket or multi-functional microcomputer power socket is recommended.

  • Page 20: Cable Connection

    Step 2: Tune the power switch of the MyPower VG2000-16 VoIP gateway to the ON location. Step 3: Check whether the power indicator on the front panel of the MyPower VG2000-16 VoIP gateway is on. If not, repeat setpe1 to step 2.  Note If the power indicator is still off after repeating the preceding steps, contact the agent.

  • Page 21: Ethernet Cable Connection

    MyPower VG2000 V4 VoIP Gateway Installation Manual control. Check the identifier on the interface to avoid inserting incorrectly to other interfaces. 2.3.2 Ethernet Cable Connection Ethernet cable model: C1212-1002. Connect the Ethernet interface by the following steps: Step 1: Insert the one end of the Ethernet cable to FE0 or FE1 Ethernet interface.

  • Page 22: Vg2000-32S Installation

    MyPower VG2000 V4 VoIP Gateway Installation Manual 3.VG2000-32S Installation 3.1 Hardware Features 3.1.1 VG2000-32S Appearance Figure 3-1 VG2000-32S appearance diagram The feature parameters of MyPower VG2000-32S VoIP gateway are described in the following table. FLASH: 16M Bytes Storage DDR2 SDRAM: 64M Bytes...

  • Page 23: Vg2000-32S Front Panel Description

    MyPower VG2000 V4 VoIP Gateway Installation Manual x H) Work 0–40℃ Temperature Work Humidity 10–90%, non-condensing Input AC voltage, 85–265V Power Frequency: 50/60Hz 3.1.2 VG2000-32S Front Panel Description Figure 3-2 VG2000-32S front panel diagram The description of the interfaces and indicators on the front...

  • Page 24: Pots(Fxs) Port Description

    3.2 Mechanical Installation 3.2.1 Cabinet Installation It is recommended to install the MyPower VG2000-32S VoIP gateway to the 19-inch standard cabinet. When the cabinet is unavailable, you can place the device horizontally on the clean plane.
  • Page 25 MyPower VG2000 V4 VoIP Gateway Installation Manual Figure 3-3 Cabinet size Check whether the supporting board and bracket, floating  nut, fixed screw, and blank panel of the cabinet are complete, which are standard accessories of the cabinet. The accessory size or shape varies with different cabinets.
  • Page 26 MyPower VG2000 V4 VoIP Gateway Installation Manual Figure 3-4 Cabinet diagram Check whether the floating nut of the fixed device is  already installed in the square hole of the cabinet upright post. If not, install the floating nut to the corresponding square hole based on the supporting board or supporting bracket location.
  • Page 27 MyPower VG2000 V4 VoIP Gateway Installation Manual hole on the device side and fix the supporting brackets to the both two sides of the device using screws. Check whether the cabinet bracket is installed tightly and  horizontally. Step 3: Install the VG2000-32S VoIP gateway to the cabinet, as shown in the following diagram.

  • Page 28: Ground Requirement

    MyPower VG2000 V4 VoIP Gateway Installation Manual Step 6: Check whether the device is installed tightly and straightly. Step 7: Check the space between the installed devices. Choose an appropriate blank panel (standard cabinet accessory) and place it in the space between two devices.

  • Page 29: Power Connection

    Domestically, the AC standard for civil use is 220V and 50Hz. The AC power supply quality may vary in different districts. But the MyPower VG2000-32S VoIP gateway has a large tolerance for the input power. The following power socket or multi-functional microcomputer power socket is recommended.

  • Page 30: Cable Connection

    Step 2: Tune the power switch of the MyPower VG2000-32S VoIP gateway to the ON location. Step 3: Check whether the power indicator on the front panel of the MyPower VG2000-32S VoIP gateway is on. If not, repeat setpe1 to step 2.  Note If the power indicator is still off after repeating the preceding steps, contact the agent.

  • Page 31: Ethernet Cable Connection

    MyPower VG2000 V4 VoIP Gateway Installation Manual  Note The default configuration of MyPower VG2000-32S VoIP gateway: baud rate 9600, 8 bit data, no parity check, 1 stop bit, no flow control. Check the identifier on the interface to avoid inserting incorrectly to other interfaces.

  • Page 32: Vg2000-32 Installation

    MyPower VG2000 V4 VoIP Gateway Installation Manual 4.VG2000-32 Installation 4.1 Hardware Features 4.1.1 MyPower VG2000-32 Appearance Figure 4-1 MyPower VG2000-32 appearance diagram The feature parameters of MyPower VG2000-32 VoIP gateway are described in the following table: FLASH: 16M Bytes Storage DDR2 SDRAM: 64M Bytes...

  • Page 33: Mypower Vg2000-32 Front Panel Description

    MyPower VG2000 V4 VoIP Gateway Installation Manual Fixed One CONSOLE port Configuration 32 service ports (FXS interface) Module slot 5 x multi-functional interface module slot 8FXS interface Support 8-channel FXS phone interface module 4S4O interface Support 4-channel FXS phone interface,...

  • Page 34: 8Fxs Interface Module

    MyPower VG2000 V4 VoIP Gateway Installation Manual works normal and other states indicates that the power does not work or works abnormally. The indicator flash indicates normal work. The indicator on indicates that any POTS service interface is in the hook-off state.

  • Page 35: 4S4O Interface Module

    MyPower VG2000 V4 VoIP Gateway Installation Manual Connection Cable of 8FXS Interface Module The connection cable of the 8FXS interface module is RJ45 cable, 8-core twisted-pair cable. Interface Parameter of 8FXS Interface Module Loop current: 18-25mA Open loop circuit current: >5M Supported loop length: 1500M Line impedance: The return loss meets the G.712 and Q.552...
  • Page 36 MyPower VG2000 V4 VoIP Gateway Installation Manual Figure 4-4 4S4O interface module diagram 4S4O interface module has two RJ45 interfaces. One RJ45 interface supports 4-channel FXS, used to connect the phone terminal. One RJ45 interface supports 4-channel FXO, used to connect the switch.

  • Page 37: Mechanical Installation

    Conform to ITU-G.703 standard requirement, 120Ω interface impedance. 4.2 Mechanical Installation 4.2.1 Cabinet Installation It is recommended to install the MyPower VG2000-32 VoIP gateway to the 19-inch standard cabinet. When the cabinet is unavailable, you can place the device horizontally on the clean Page...
  • Page 38 MyPower VG2000 V4 VoIP Gateway Installation Manual plane. Keep at least 10cm space around the device to ensure enough heat dissipation space. It is recommended to install the air conditioner in the area with hot summer. The installation process is as follows: Step 1: Check the cabinet.
  • Page 39 MyPower VG2000 V4 VoIP Gateway Installation Manual The device must be installed on the supporting board  or supporting bracket (using in pair) of the cabinet. Therefore, install the supporting board or supporting bracket in the cabinet in advance before insatlling the device, as shown in the following figure.
  • Page 40 MyPower VG2000 V4 VoIP Gateway Installation Manual place multiple devices overlap each other. Step 2: Install MyPower VG2000-32 VoIP gateway to the cabinet. Step 1: Wear the glove and ESD wrist strap and  connect the ESD wrist strap to the ground reliably.

  • Page 41: Grounding Requirement

    MyPower VG2000 V4 VoIP Gateway Installation Manual Installation suggestions: When installing multiple devices on the same cabinet, install the heavy devices at or near the bottom of the cabinet without affecting the entire wiring and deployment. This can reduce the cabinet center of gravity to improve stability.
  • Page 42 OFF location, connect one end of the power cable to the power input port of the back panel of the MyPower VG2000-32 VoIP gateway and insert the other end of the power cable to the power socket (AC power: 220V...

  • Page 43: Cable Connection

    Step 2: Tune the power switch of the MyPower VG2000-32 VoIP gateway to the ON location. Step 3: Check whether the power indicator on the front panel of the MyPower VG2000-32 VoIP gateway is on. If not, repeat setpe1 to step 2.  Note If the power indicator is still off after repeating the preceding steps, contact the agent.

  • Page 44: Ethernet Cable Connection

    4.3.3 Module Cable Connection The VoIP gateway module and its cable are described as shown in Table 4-1: Table 4-1 MyPower VG2000 module and its cable VG2000 Product Produ Remar...
  • Page 45 MyPower VG2000 V4 VoIP Gateway Installation Manual ents Name end of transfe r cable Insert 8FXS Support card of RJ45 RJ45 interface eight FXS 8FXS transfer module interfaces VoIP cable module other end is 8-core twisted -pair cable. end of...
  • Page 46 MyPower VG2000 V4 VoIP Gateway Installation Manual other end is coaxial cable. Page 45 / 72...

  • Page 47: Vg2000-48S Installation

    MyPower VG2000 V4 VoIP Gateway Installation Manual 5.VG2000-48S Installation 5.1 Hardware Features 5.1.1 MyPower VG2000-48S Appearance Figure 5-1 MyPower VG2000-48S appearance diagram The feature parameters of MyPower VG2000-48S VoIP gateway are as follows: FLASH: 16M Bytes Storage DDR2 SDRAM: 64M Bytes...

  • Page 48: Mypower Vg2000-48S Front Panel

    MyPower VG2000 V4 VoIP Gateway Installation Manual FE2) 48 x POTS service ports (FXS interface) Dimension (W x D 440 mm x 280 mm x 44.5 mm x H) Work -10-55℃ Temperature Work Humidity 10–90%, non-condensing Input AC voltage, 90–2645V...

  • Page 49: Pots(Fxs) Port Description

    5.2 Mechanical Installation 5.2.1 Cabinet Installation It is recommended to install the MyPower VG2000-48S VoIP gateway to the 19-inch standard cabinet. When the cabinet is unavailable, you can place the device horizontally on the clean plane. Keep at least 10cm space around the device to ensure enough heat dissipation space.
  • Page 50 MyPower VG2000 V4 VoIP Gateway Installation Manual Step 1: Check the cabinet. Before installing the device, reserve enough empty slot  space for installing the device. Use a ruler or tapeline to measure the horizontal  installation hole center distance and horizontal direction installation net space of the cabinet.
  • Page 51 Generally, a device should be placed on a supporting  board or supporting bracket. It is not recommended to place multiple devices overlap each other. Step 2: Install MyPower VG2000-48S VoIP gateway to the Page 50 / 72...
  • Page 52 MyPower VG2000 V4 VoIP Gateway Installation Manual cabinet. Step 1: Wear the glove and ESD wrist strap and  connect the ESD wrist strap to the ground reliably. Step 2: Place the device on a fixed platform  horizontally. Aim the supporting bracket installation...

  • Page 53: Grounding Requirement

    It has a low requirement for the input AC power. Domestically, the AC standard for civil use is 220V and 50Hz. The AC power supply quality may vary in different districts. But the MyPower VG2000-48S VoIP gateway has a large tolerance Page 52 / 72...
  • Page 54 Step 2: Tune the power switch of the MyPower VG2000-48S VoIP gateway to the ON location. Step 3: Check whether the power indicator on the front panel of the MyPower VG2000-48S VoIP gateway is on. If not, repeat Page 53 / 72...

  • Page 55: Cable Connection

    Step 1: Prepare a PC or compatible PC with standard RS-232 serial port. Step 2: When either MyPower VG2000-48S VoIP gateway or PC is power-down, connect the console cable respectively to the RS-232 serial port of the PC and the console port of the MyPower VG2000-48S VoIP gateway.

  • Page 56: Pots(Fxs) Cable Connection

    MyPower VG2000 V4 VoIP Gateway Installation Manual Step 1: Insert the one end of the Ethernet cable to FE0, FE1 or FE2 Ethernet interface. Step 2: Connect the other end of the Ethernet cable to the HUB, switch, PC or other network devices.

  • Page 57: Vg2000-64S Installation

    MyPower VG2000 V4 VoIP Gateway Installation Manual 6.VG2000-64S Installation 6.1 Hardware Features 6.1.1 VG2000-64S Appearance Figure 6-1 VG2000-64S appearance diagram The feature parameters of VG2000-64S VoIP gateway are as shown in the following table: FLASH: 16M Bytes Storage DDR2 SDRAM: 64M Bytes...

  • Page 58: Vg2000-64S Front Panel

    MyPower VG2000 V4 VoIP Gateway Installation Manual 64 service ports (FXS interface) Dimension (W x D 440 mm x 280 mm x 44.5 mm x H) Work -10-55℃ Temperature Work Humidity 10–90%, non-condensing Input AC voltage, 90–2645V Power Frequency: 50/60Hz 6.1.2 VG2000-64S Front Panel...

  • Page 59: Pots(Fxs) Port Description

    6.2 Mechanical Installation 6.2.1 Cabinet Installation It is recommended to install the MyPower VG2000-64S VoIP gateway to the 19-inch standard cabinet. When the cabinet is unavailable, you can place the device horizontally on the clean plane. Keep at least 10cm space around the device to ensure enough heat dissipation space.
  • Page 60 MyPower VG2000 V4 VoIP Gateway Installation Manual Use a ruler or tapeline to measure the horizontal  installation hole center distance and horizontal direction installation net space of the cabinet. The size should comply with the following figure. Figure 6-3 Cabinet dimension Check whether the supporting board and bracket, ...
  • Page 61 Generally, a device should be placed on a supporting  board or supporting bracket. It is not recommended to place multiple devices overlap each other. Step 2: Install the cabinet bracket of MyPower VG2000-64S VoIP gateway. Step 1: Wear the glove and ESD wrist strap and ...
  • Page 62 MyPower VG2000 V4 VoIP Gateway Installation Manual horizontally. Aim the supporting bracket installation hole to the corresponding hole on the device side and fix the supporting brackets to the both two sides of the device using screws. Step 3: Check whether the cabinet bracket is installed ...

  • Page 63: Grounding Requirement

    MyPower VG2000 V4 VoIP Gateway Installation Manual When installing multiple devices on the same cabinet, install  the heavy devices at or near the bottom of the cabinet without affecting the entire wiring and deployment. This can reduce the cabinet center of gravity to improve stability.
  • Page 64 MyPower VG2000-64S VoIP gateway and insert the other end of the power cable to the power socket (AC power: 220V 50Hz/60Hz). Step 2: Tune the power switch of the MyPower VG2000-64S VoIP gateway to the ON location. Page 63 / 72...

  • Page 65: Cable Connection

    MyPower VG2000 V4 VoIP Gateway Installation Manual Step 3: Check whether the power indicator on the front panel of the MyPower VG2000-64S VoIP gateway is on. If not, repeat setpe1 to step 2.  Note If the power indicator is still off after repeating the preceding steps, contact the agent.
  • Page 66 MyPower VG2000 V4 VoIP Gateway Installation Manual 6.3.2 Ethernet Cable Connection Straight-through Ethernet cable model: C1212-1002. Connect the Ethernet interface by the following steps: Step 1: Insert the one end of the Ethernet cable to FE0, FE1 or FE2 Ethernet interface.

  • Page 67: Cable Description

    MyPower VG2000 V4 VoIP Gateway Installation Manual 7.Cable Description 7.1 Ethernet Cable The Ethernet interface cable of the VG2000 series VoIP gateway is 8-core unshielded twisted pair. Table Straight-through Ethernet cable connection relationship table, model: C1212-1002 RJ45 Signal Direction RJ45 Interface...
  • Page 68 MyPower VG2000 V4 VoIP Gateway Installation Manual Interface 1 (green) —> 1 (green) 2 (green and —> (green white) white) 3 (orange) <— 3 (orange) 6 (orange and <— 6 (orange and white) white) 4 (blue) 4 (blue) (blue (blue...
  • Page 69 MyPower VG2000 V4 VoIP Gateway Installation Manual (brown 8 (brown and white) white) The preparation of the cross and straight-through Ethernet cable is as follows: Figure 7-1 Diagram of preparing the cross Ethernet cable Figure 7-2 Diagram of preparing the straight-through Ethernet...

  • Page 70: Console Cable

    MyPower VG2000 V4 VoIP Gateway Installation Manual 7.2 Console Cable The Console cable of VG2000 series VoIP gateway is connected with the 9-core serial port socket of the PC. It is a 8-core unshielded cable. One end is crimped RJ-45 connector and the other end is a DB-9 (female) plug.
  • Page 71 MyPower VG2000 V4 VoIP Gateway Installation Manual Figure 7-3 The connection cable diagram of FXS/FXO interface module Page 70 / 72...

  • Page 72: Security Suggestions

    MyPower VG2000 V4 VoIP Gateway Installation Manual 8.Security Suggestions Before and during the VG2000 series VoIP gateway installation process, to avoid damage to human and device caused by accidents, please pay attention to the following items: Carefully read this manual.

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