Related Manuals for Wyze Cam v1
Summary of Contents for Wyze Cam v1
- Page 1 Wyze Support 1-844-999-3226 Mon-Sat 8am-4pm PT Wyze Cam v1 and v2 Basic Troubleshooting Guide (Version 1.0.2) Table of Contents Camera Setup Troubleshooting Cannot Setup No Longer Connecting Micro SD Card ...
- Page 2 “Cannot connect to local network.” This can happen when the Wyze Cam is unable to acquire the IP from the router. It is most often due to an incorrect password or a special router setting. A quick troubleshooting method is to verify the password and restart your router. ...
- Page 3 Hold still at the new distance for 5 seconds to give your Wyze Cam time to adjust to the new distance. 3. If you a using a tablet (larger screen), hold the tablet and Wyze Cam a bit farther apart so that the Wyze Cam can see the entire screen of the tablet. ...
- Page 4 Micro SD Card If you are experiencing issues you will want to verify the card is compatible with the Wyze Cam, and then you will want to narrow down if it is an issue with the card, or the Wyze Cam itself....
- Page 5 1. Cycle the power on your camera 2. Cycle the power on your phone/device 3. Log out of the Wyze App 4. Log back into the Wyze App You should begin to receive notifications on your phone/device. If you do not, please contact ...
- Page 6 3. Press the start button, which for most people should be labeled " I Moved It" 4. The scan will take about 4-5 minutes. 5. Once the scan is complete it will produce a code, please copy that code and send it to Wyze Support. ...
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Page 7: Factory Reset
Factory Reset Wyze Cam Model: WYZEC1 Instructions -If using an SD card with the camera, remove it before proceeding. -Leave the unit plugged in and power on. -Press and hold the setup button on the bottom of the unit for 20 seconds. ...
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