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Table of Contents
Summary of Contents for PingGPS Ping
- Page 1 The World’s Smallest GPS Locator − User Manual PFUM_Rev14 May-2018...
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Page 2: Table Of Contents
Thank you for purchasing Ping, the world’s smallest GPS locator. This user manual has been compiled to assist you in setting up your Ping device, and to guide you through the features and functions of your Ping device and the Ping smartphone app, so you can begin tracking the things that matter most to you: kids, pets, bikes, luggage –... -
Page 3: Getting Started
A/C chargers*, or vehicle USB ports. To attach the charging cradle, locate the contact pins on the side of the Ping device and align them with 2. Align pins the charging pins on the cradle. Then lock the charging... -
Page 4: Install The Ping Smartphone App
Getting Started Install the Ping Smartphone App To setup your Ping device, begin by downloading and installing the Ping smartphone app to your iPhone or Android smartphone. The Ping app is compatible with iPhone 4s or newer (running iOS 9.0 or later), and Android phones running Android 4.3 (Jellybean) or later. -
Page 5: Setting Up Your Ping Device(S) − Activation
3. From the home page (My Devices), select the “Add (+)” button (img 5.1). 4. As indicated by the App (img 5.2), plug your Ping device into a power source, then press the button once to enter pairing mode. The LEDs will change colors for 2 minutes while in pairing mode Img 5.1... -
Page 6: Setting Up Your Ping Device(S) − Permissions
Getting Started Setting Up Your Ping Device(s) − Permissions After adding your first Ping device, you will be asked to grant the Ping app “Permission to Speak” (Img 6.1). This allows the app to send push notifications. Granting this permission allows the app to notify you of Ping device check-ins, device SOS alerts, device battery alerts, app/device firmware update alerts, etc., even... -
Page 7: User Interface Overview
User Interface Overview Ping Device Functionality The Ping device was created to be very simple to use, and therefore features only one primary button (Img 8.1) that is used for all major device functions as follows: Power On: press one time to power ON. The LEDs will glow white (Img 8.2) for 2 seconds then turn off. -
Page 8: Check-In And Sos Alerts
User Interface Overview Check-in & SOS Alerts Check-ins and SOS Alerts are enabled for each Ping device by default. These functions can be disabled or re-enabled for any device as follows: 1. Open the Ping app. 2. From the “My Devices” page (Img 9.1), select the device for which you want to adjust the settings. -
Page 9: Check-In & Sos Alert Notifications
Please note that Ping is NOT a life-saving device. Do Img 10.4 Img 10.5 not use Ping in place of 911 or other emergency services. The alert functionality only notifies the mobile app that Img 10.6 the alert button has been pushed and does not contact medical or emergency services. -
Page 10: Smartphone App Overview
Ping devices to be connected to the cellular network. For example, if you have a Ping device attached to a Img 9.1 pet that will is mostly kept indoors, you can preserve... -
Page 11: Tracking Location
1. If the BLE connection is active (within range), the app will provide the option to activate the Buzzer and white LEDs on the Ping device to help guide you to the device’s location. The app’s interface also displays rings that will fill in as the BLE connection strength increases, for visual... - Page 12 Ping app. Motion Power Management Motion Power Management enhances the battery life of your Ping device when in Standby Mode. If the accelerometer does not detect motion for three hours, your Ping device will automatically obtain and transmit its current position to the app. Then, it will disconnect from the cellular modem and power it off.
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Page 13: Device Settings
- Enable & disable Check-in & SOS functions on the device - Remove the Ping device from your account. This will allow the Ping to be paired to another account Img 14.1 and smartphone. 2. Data Plans & Global Coverage. This menu allows you to select a dataplan and add global coverage. -
Page 14: Privacy Mode & Airplane Mode
You may still send check-in and SOS alerts from the Ping device when in Privacy Mode. Airplane Mode Any Ping device that will be onboard an aircraft should be put into Airplane Mode, which disables the cellular modem’s transmission capabilities per FAA regulations. -
Page 15: Updating Your Device Firmware
Updating Your Device Firmware When you first activate a new device by pairing it with the Ping app, the app will check the device firmware to determine whether a firmware update is available. If so, it will automatically be installed as part of the setup process. -
Page 16: Troubleshooting & Faqs
What smartphones are compatible with the Ping’s battery? Ping app? It takes approximately 3 hours to charge your The Ping app is available for iPhones running battery from < 5% to full charge. iOS 9.0 or later, and Android phones running Android 4.3 or later. - Page 17 How do I update the firmware on my Ping(s)? You will receive notifications from the app when firmware updates are available, and firmware The red LED is lit on my Ping. What does this updates are applied automatically over-the-air mean? when Ping’s are within BLE range.
- Page 18 Safety statement DO NOT attempt to open the Ping Device. Risk of explosion if battery is replaced with incorrect type. DO NOT attempt to open, disassemble or service the internal battery. Battery replacement or other repairs to the Ping device must be performed by a qualified technician.
- Page 19 PingGPS Inc. All rights reserved. Use of the product is subject to your agreement of the Terms of Service found at PingGPS.com. Ping, the Ping Logo, and the Ping “Rings” are registered trademarks of PingGPS Inc. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S.
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