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My Wherifone Information WHERIFONE To access the Wherify Location Service Center on the Web: http://www.wherify.com G550 ® To access the Location Service Center by phone: 1-877-WHERIFY (943-7439) Wherifone ID: Primary Contact: IMEI Number: User Guide S/N Number: User ID: Password:...
6. Reset Button: Safety switch, DO NOT USE unless directed to by a Wherify Customer Service Representative. 7. Charging Port: Plug in the AC power adaptor here to charge battery.
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Wherify’s patented technology, the listen to inbound caller during a conversation. Wherifone G550 offers a tested and proven solution that provides you and your family with added safety and peace of mind by Other required equipment: knowing you can locate a loved-one 24 hours a day, seven days a week.
2. Call us at 1-877-WHERIFY (see page 36) to obtain a verbal location report from a Wherify Customer Care representative. We’ll map your loved-one’s location and give you a nearby/ approximate street address, typically in less than a minute.
Wherify’s Customer Care representatives standing by to Setup provide assistance when needed. We make it easy for you to set up your Wherifone and your When you request a Locate either through our Web site at accompanying account. YOU MUST FULLY COMPLETE THE www.wherify.com or over the phone at 1-877-WHERIFY, our...
The Wherifone uses a miniaturized, built-in rechargeable Lithium Note Ion Polymer battery. To maximize the life of the battery, Wherify The Wherefone requires a valid SIM card to function. The SIM recommends charging the battery every night, just as you would card must be in the phone prior to activation.
If you do The number of bars in the Signal Strength icon indicates the not have access to the Internet, call 1-877-WHERIFY and a Wherify strength of the GSM network signal the Wherifone is receiving.
Menu function. If the keypad is locked you may tem- porarily unlock it by holding down on the Menu/OK button for WARNING: Only use the Wherify battery charger that came with 3 seconds. The keypad will automatically re-lock one minute after the Wherifone.
Location Report is requested either online at The phone will always have an emergency 911 calling ability www.wherify.com or 1-877-WHERIFY, or by requesting directly through this button, with or without a valid SIM card. from the locator.
Changing Phone Settings You may change your Wherifone default settings through the Enter Menu with Menu/OK held for main Menu, including Ring Tones, Volume Level, Ring Tone 2 seconds Volume, Display Contrast/Level, Keyboard Lock, Ring/Vibrate Function, and Backlight Timer. To access the Menu, press the Menu/OK button, and hold it down for 2 seconds.
Setting Ring Tones Setting Phone Volume and Activating the Speakerphone Your Wherifone comes with a choice of 7 different Ring Tones. To set the volume or activate the speakerphone, enter the Menu To set your Ring Tone, enter the Menu by pressing the Menu/OK by pressing the Menu/OK button.
Setting Ringer Volume Keypad Lock To set your Ringer Volume, enter the Menu by pressing the You may lock the Keypad of the Wherifone to prevent accidental Menu/OK button. Then scroll to and select the Ringer Volume calls, or to limit access to the Wherifone. To lock, enter the Menu icon.
Ring/Vibrate Mode Adjust Screen Contrast The Wherifone may be set to either Ring or Vibrate when it The screen may be adjusted to set the desired level of Black/White receives an incoming call or page. To set the Ring/Vibrate mode, contrast.
Set Backlight Timer Device Setup Menu The Device Setup Menu allows you to set the date and time on The Wherifone display screen has a backlight feature that makes your Wherifone, check messages and check the support software it easier to operate the phone. The backlight consumes battery version and IMEI number.
rect number of 0 to 9. Press the Menu/OK key to set each desired date digit entry. Once you have set a part of the date entry, you Set Time will be prompted to the next digit until it is complete. When setting time, you must individually set each digit of the There is no error checking as single digits are entered, but your hour, minute and second.
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Wherify’s Global GPS location system, you may perform Locates. 1. First, make sure the Wherifone is powered on. Depress the You may do both “remote” Locates through the Wherify website, Power button and check the Battery Level icon and GSM and “local”...
Wherifone wet. The Wherify Global Location If the Wherifone gets wet, please dry it off immediately and allow the unit to air dry for 24 hours BEFORE using it again.
Wherifone, whether they are next door or 3000 miles away. The On the site, you can learn more about your Wherifone and order only way to connect to the Wherifone is through Wherify’s Global Location Service Center via www.wherify.com or by phone at additional Wherifone accessory items.
Main Menu Page All Wherifone and Account Management functions are available Contact Wherify: click to contact one of our help desk engineers. from the Main Menu page. The Help button on every page brings up our Help page. You can leave The site navigation bar appears at the top of this page and the the Help page open for easy reference as you go through the site.
Locator Functions Perform Locate Click here to locate your Wherifone. The screen shown directly Click the Manage Devices button in the site navigation bar to below will pop up once you click the Perform Locate button (in access the Wherifone features. the middle of the page), and we will attempt to contact your Wherifone and retrieve its position.
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6. Click the Set Breadcrumb button at the bottom of the page when you have set up the breadcrumbs you want. 7. The time the Breadcrumb report will be complete appears on the screen. 8. Check the Location History page at the time specified to view the complete Breadcrumb report.
Perform Emergency Locate Click here to locate your Wherifone in Emergency Mode. The screen shown directly below will pop up, and once you click the Emergency Locate button (in the middle of the page) we will attempt to contact your Wherifone and retrieve its position. Note This feature will be available at an additional cost.
Display History You can also specify how many Locates you want to appear (between 5 and 100) on each page in the box above the Locate list. The Location History page shows a log of all locations reported for a specific Wherifone. You can also map a series of Locates to get a graphic view of where your Wherifone has been.
A Street Map appears with the series of Locates listed in a column Street Map on the right. Each Locate you requested is numbered both on the Once you have successfully located your Wherifone, you will first map and on the list. Click the time/date stamp of any Locate to see its location on a street map, with its location indicated by a center the map on that specific location.
Aerial Map Account Management Click the Aerial Map tab to see an aerial photograph of the same Click the Manage Account button in the Main Menu to manage location covered by the street map. your account. Manage Account Menu The Account Management menu appears on the left side of the page when you click the Manage Account button on the site navi- gation bar.
Subscriber Information Edit Security Code Please update this page when any of your contact information You can change the Security Code you use to access the Location changes. Service Center. Since this number provides access to your account and the Wherifone functions, we recommend you change your Security Code periodically.
Edit Device Information cause harmful interference, and (2) this device must accept any You can change the name used for each device on Wherify’s interference received, including interference that may cause unde- Location Service Center. This will not be transferred to your sired operation.
Wherify with a unique password and a username of Customer’s choosing. WHERIFY may require payment by money order, cashier’s check or a similarly secure form of payment at its discretion. WHERIFY may charge (a) up to $30.00 or (b) if...
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WHERIFY may interrupt or terminate your service upon five (5) days notice for any by credit card, WHERIFY will charge $____ or _____ % of the purchase value to your conduct that violates these Terms and Conditions, if Wherify ceases to provide serv- credit card at the time your order is received, as a deposit on the purchase.
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Internet service provider. The location of any arbitration shall be in the city where WHERIFY’s Office is incor- WHERIFY shall not be liable for any indirect, punitive, special, incidental or conse- porated unless parties agree to another location.
WHERIFY Wireless. Every use of the term Wherify Wireless, Inc. (“WHERIFY” or “we” “us” or “our”,) b) The product has been damaged from external causes such as collision with refers to the company and the use of the term “Customer,”...
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PROCEDURES TO OBTAIN REPAIR SERVICE: STREET 1. Product in need of service should be returned directly to Wherify Wireless, Inc. not to the dealer from whom it was purchased. (Please provide street address, as is not possible to ship to a P.O. Box) 2.
Index How to: Activate Request a locate Activating your account Requesting an Emergency from your Wherifone Activating your Wherifone message automated data transfer call Icon ID code Remove button Battery How to charge icon Locate(s) overcharging Logon when to charge Location Service Center Battery Icon &...
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