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DKS 1838 Access Plus Installation & Owner's Manual

Pc programmable access control system
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Installation/Owner's Manual
Use this manual for circuit board 1970-010 Revision U or higher.
Date Installed:
Installer/Company Name:
Phone Number:
Leave Manual with Owner
UL Listed
PC Programmable Access Control System
Download ACCESS PLUS ACCOUNT MANAGER Software FREE at:
http://www.doorking.com/accessories/access-plus-software
Copyright 2016 DoorKing, Inc. All rights reserved.
1838 Access Plus
1838 Access Plus
1838 Access Plus
Control a main door, gate and six additional RS-485 entry points.
Circuit Board
Serial Number
and Revision Letter:
1838-066-E-12-16
Copyright 2009 DoorKing, Inc. All rights reserved.

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  • Page 1 Installation/Owner’s Manual 1838 Access Plus 1838 Access Plus 1838 Access Plus PC Programmable Access Control System Use this manual for circuit board 1970-010 Revision U or higher. 1838-066-E-12-16 Control a main door, gate and six additional RS-485 entry points. Date Installed:...

  • Page 2: Quick Guide

    QUICK GUIDE: Terminals & LED Descriptions Phone In (Optional - Phone modem 1970-010 (Twisted Pair) 1. Phone In (Negative - Ring) programming or remote Wireless 2. Phone In (Positive - Tip) touch-tone phone control only) Adapter 3. Ground (Required) 4. Not Used 18-PIN Terminal 5.

  • Page 3: Quick Reference Table

    N / A Note: Program section numbers have been intentionally skipped that DO NOT apply to the 1838 Access Plus system in this manual. This allows ALL of the Access Plus manuals to remain in sync with each other when referencing programming numbers.

  • Page 4: Specifications

    Features • IP Addressable – the 1838 Access Plus can be programmed from your PC using the DoorKing programming software via a LAN or WAN connection. It can also be programmed via the built-in modem (Central Office phone line required).

  • Page 5: Table Of Contents

    TABLE OF CONTENTS Quick Guide: Terminals and LED Descriptions Quick Guide - 1 Quick Reference Table Quick Guide - 2 SPECIFICATIONS Previous Page Important Notices FCC - United States, DOC - Canada General Information Installation Guidelines and Safety Information SECTION 1 - INSTALLATION 1.1 Remove the Control Board 1.2 Install Enclosure 1.3 Mounting Dimensions...
  • Page 6 Remote Relay Activation SECTION 4 - MAINTENANCE 4.1 Troubleshooting 4.2 Troubleshooting Table 4.3 1838 Access Plus Wiring Schematic 4.4 Accessories 4.5 Programmed Information Log Sheets 32-34 Master Code, Relays, Access Codes and Time Zone Log Sheets; Access Code Log Sheets...

  • Page 7: Important Notices Fcc - United States, Doc - Canada

    Important Notices FCC – United States This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 8: General Information Installation Guidelines And Safety Information

    General Information • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. •...

  • Page 9: Section 1 - Installation

    SECTION 1 - INSTALLATION Installation of the Access Plus Access Control System involves the installation of the hardware and the wiring of these compo- nents. Be sure that all dirt, metal or wood debris is removed from inside after mounting it. Any debris inside could damage the control board and cause the 1838 to malfunction during operation.

  • Page 10: Install Enclosure

    1.2 Install Enclosure 1. Mount the enclosure using the mounting holes provided in the corners (see section 1.3 for dimensions). Be sure that mounting screws (Not supplied) do not protrude into the enclosure where they could cause a short on the back of the circuit board.

  • Page 11: Mounting Dimensions

    1.3 Mounting Dimensions If used to control a door or pedestrian gate, try to locate the access controller as close as possible to the entry point. The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates. Continuous vibration and shock from slamming doors or spring-loaded pedestrian gates will damage the circuit board.

  • Page 12: Vac Power Wiring Only

    1.4 16.5 VAC Power Wiring ONLY! The 1838 operates ONLY on 16.5 VAC. DO NOT power the unit with 24 volt AC power. Use the supplied power transformer, 16 VAC, 20 VA (or U.L. listed equivalent) to power the system. DO NOT power any other devices (electric strikes, magnetic locks, etc.) from the unit’s power transformer.

  • Page 13: Optional" Telephone Line Wire

    1.6 “OPTIONAL” Telephone Line Wire Be sure to observe electrical safety when working with phone lines. Phone lines carry electricity and the ring voltage can deliver a substantial jolt. In most older residences and buildings, the phone cable contains four wires; green, red, black, yellow. The green and red are twisted to make one pair and the black and yellow are twisted to make another pair (This allowed for the addition of a second phone line since telephones use only two wires).

  • Page 14: Wire 1838 To "Optional" Telco Line

    1.7 Wire 1838 to “OPTIONAL” Telco Line If the 1838 will be programmed from your computer using a Phone modem or programmed and/or relay activation from a remote touch-tone telephone, a dedicated telephone line MUST be connected to the 1838. Note: All 1838 RJ-45 jack connec- tions (direct or internet) to program the unit DO NOT use a “Telco”...

  • Page 15: Main Terminal Description

    1.8 Main Terminal Description Phone In (Optional - Phone modem 1970-010 (Twisted Pair) 1. Phone In (Negative - Ring) programming or remote Wireless 2. Phone In (Positive - Tip) touch-tone phone control only) Adapter 3. Ground (Required) 4. Not Used 5.

  • Page 16: Rs-485 Daisy Chain Wiring

    RS-485 Daisy Chain Wiring 1970-010 1970-010 Terminals 1 and 2 MUST be twisted. RS-485 DATA A (+) RS-485 DATA B (-) RS-485 RX MASTER MASTER RS-485 Common TERMINATION TERMINATION CODE CODE TERMINATION LAN DOWN BAD DNS MODEM / TCP ENB When 3 RS-485 wires are connected to terminal DATA TRANSMIT...

  • Page 17: Rs-485 Configurations

    RS-485 Configurations CORRECT Configuration Samples 4000 ft Maximum (3/4 Mile) RS-485 Device Addresses The Access Plus system can be wired in the middle of the “Daisy Chain” if needed. It is important that the distance restriction (4000 ft) be observed and that the devices at the end Every RS-485 device (keypad, card reader, MicroPlus RF of the chain have their termination switches ON.

  • Page 18: Network Connections

    1.9.2 Network Connections There are a number of ways to communicate with the 1838 via a network connection. Before any programming can be attempted, you need to install the Access Plus programming software on the computer you want to use for this purpose. The computer must have a network card installed.
  • Page 19 Through the Internet (WAN) • Through the internet with a static IP address. This is a Wide Area Network (WAN) connection and will require a router and a DSL or cable modem with an internet connection. • Through the internet with a dynamic IP address. This is a Wide Area Network (WAN) connection and will require a router and a DSL or cable modem with an internet connection.

  • Page 20: Phone Modem Connection

    1.9.3 Phone Modem Connection The 1838 has a dedicated phone line. A PC MUST be connected to a separate phone line to program the 1838. Phone Modem Connection: DIFFERENT 1838 and PC connected on phone lines. Te le ph on e DEDICATED Phone Line To “Phone In”...

  • Page 21: Section 2 - Programming

    SECTION 2 - PROGRAMMING Before You Start Programming: IMPORTANT! Make sure the 1838 has power and we strongly suggest that you become familiar with these programming instructions before beginning any programming of the 1838. The unit has been programmed at the factory with many of the programming parameters already set (default setting) for a typical application.

  • Page 22: Programming Methods

    2.2 Programming Methods The 1838 can be programmed from a computer, the system keypad (Keypad in the unit) or from a touch-tone telephone (Telco phone line MUST be connected to 1838). 1 9 7 2 -0 C VO 1 9 7 0 -0 Direct “System Keypad”...

  • Page 23: Programming The Network Setup For A Computer

    2.3 Programming the Network Setup for a Computer Before proceeding with any of the programming steps in this section, install the Access Plus Management software on the computer (PC ONLY) that will be used for this purpose. Be sure that the computer has a network card installed, or a modem installed in it (or connected to it) depending on which connection method will be used.

  • Page 24: Set The Gateway (Router) Ip Address (Reboot Required)

    2.3.3 Set the Gateway (Router) IP Address (reboot required) Factory setting is: 192.168.001.001 If the unit is connected directly to the computer with a crossover cable, then this address must be set to 000.000.000.000. If the unit is connected to the computer through a router, then set this value to the router’s IP address. Valid value for any of the three digit numbers is 000 to 255.

  • Page 25: System Parameters Programming

    2.4 System Parameters Programming IMPORTANT! We strongly suggest that you read these programming instructions in their entirety before beginning any manual programming of the 1838. The programming table on the next page provides a quick reference to: Programming from the System Keypad Follow the programming instructions as described in each section of this manual.

  • Page 26: Quick Reference Table

    N / A Note: Program section numbers have been intentionally skipped that DO NOT apply to the 1838 Access Plus system in this manual. This allows ALL of the Access Plus manuals to remain in sync with each other when referencing programming numbers.

  • Page 27: Relay Strike Time 23 2.4.7 * 0

    2.4.7 Relay Strike Time Factory setting for Relays 1 and 2 is 01 (1 Second). Relays 3 through 8 are not set. These steps will program the system relay strike times. Strike times can be programmed from 1/4 second - enter 0 0 * in step 3, up to 99 seconds - enter 9 9 * in step 3. System relays 1 and 2 are the two relays on the 1838’s main circuit board.

  • Page 28: Access Codes To Operate Access Control Devices

    2.6 Access Codes to Operate Access Control Devices Note: All access codes are five (5) digits in length. 2.6.4 Device Access Code Programming “Time Zone Restricted” This programming sequence programs access codes into the system memory with time zone restrictions. It also allows programming of the access codes to momentarily activate a relay or to hold open (latch) a relay.

  • Page 29: Time Functions

    2.7 Time Functions 2.7.1 Time and Date Calendar Chip Programming This programming sequence programs the calendar chip in the 1838 for the current time and date. The calendar chip must be programmed if any of the time related features are going to be used. Note: The clock / calendar chip in the 1838 will keep time for approximately 48 hours if power to the system is lost or removed.

  • Page 30: Access Code Time Zone Programming (Up To 4)

    2.7.6 Access Code Time Zone Programming (Up to 4 zones) Factory setting in step 3 is 0 (Time Zones are OFF). This programming sequence sets up time zones (up to 4) that can be applied to the “Access Codes” programmed in section 2.6.4 into the 1838.

  • Page 31: Section 3 - User Controls

    SECTION 3 - USER INSTRUCTIONS Interface Board LED Status RS-485 RX - Green LED indicates that the system is on-line and scanning the RS-485 devices. BAD DNS - Yellow LED indicates an email server problem, rejecting the mail server. LAN DOWN - Red LED indicates a problem with the LAN. IP or Gateway (router) down or wrong gateway IP address. PHONE LINE IN USE - Yellow LED indicates that the phone line is being used (dial-out, call forwarding, etc.).

  • Page 32: Remote Touch-Tone Phone Operation

    3.1 Remote Touch-Tone Phone Operation 3.1.1 Remote Programming Applicable only if a telephone line is connected to the 1838. The 1838 can be programmed and operated from a touch- tone telephone. Be sure that the ability for the 1838 to answer an incoming call has not been disabled (section 2.4.9). Note: The master code cannot be programmed remotely, it can only be programmed from the system keypad (section 2.1).

  • Page 33: Troubleshooting Table

    4.2 Troubleshooting Table Symptom Possible Solution(s) Board does not power up. • No power. Check for 16 VAC input power. • If OV LED is ON, input voltage is too high. Insure that the transformer connected to the input terminals is 16 VAC.

  • Page 34: 1838 Access Plus Wiring Schematic

    4.3 1838 Access Plus Wiring Schematic Back of Keypad RS-485 RX MASTER CODE TERMINATION BAD DNS LAN DOWN MODEM / TCP ENB LAN CONNECTION DATA TRANSMIT PHONE LINE IN USE RJ-45 Jack (Cat5) 1972-010 MIC VOL J3 10-Pin Keypad Plug Position...

  • Page 35: Accessories

    4.4 Accessories RS-485 Card Readers P/N 1815-232 (uses DKS reader) P/N 1815-233 (uses AWID reader) P/N 1815-234 (uses HID reader) RS-485 Keypads P/N 1513-080 (surface mount, non-lighted) P/N 1513-081 (surface mount, lighted) P/N 1513-082, (flush mount, lighted) RS-485 RF Receiver P/N 8053-080 (MicroPlus receiver) Secondary Keypads: Allows remote activation of the system relays by use of the access codes.

  • Page 36: Programmed Information Log Sheets

    4.5 Programmed Information Log Sheets Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the 1838. 1838 Access Plus manual is available on-line at: www.dkaccess.com if extra log sheets are required.
  • Page 37 Access Codes Log Sheet Time Zone Restricted Information Device Time Zone Relay: Momentary Name Access Code # Type Number or Hold (Latch) 1838-066-E-12-16...
  • Page 38 Access Codes Log Sheet Time Zone Restricted Information Device Time Zone Relay: Momentary Name Access Code # Type Number or Hold (Latch) 1838-066-E-12-16...
  • Page 39 1838-066-E-12-16...

  • Page 40: 1838-066

    Installation/Owner’s Manual 1838 Access Plus 1838 Access Plus 1838 Access Plus PC Programmable Access Control System Use this manual for circuit board 1970-010 Revision U or higher. 1838-066-E-12-16 Control a main door, gate and six additional RS-485 entry points. Download ACCESS PLUS ACCOUNT MANAGER Software FREE at: http://www.doorking.com/accessories/access-plus-software...

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