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Frequently Asked Questions
Once my pet is trained, does he have to continue wearing the Receiver Collar?
You might have to reinforce training with the Receive Collar from time to time.
Can I upgrade the ObeDog Ultra System to the Ultra Dual for two dogs?
Yes, you can simply purchase an additional Ultra Receiver thru our website or Amazon directly.
How long can I continuously deliver Vibration or Static Shock to my pet?
The maximum amount of time you can deliver Vibration or Static Shock Stimulation to your dog continuously is 10
seconds. After 10 seconds, the Remote Transmitter will time-out and the Vibration or Static Shock must be released and
pressed again.
Is the ObeDog Ultra / Ultra Dual Receiver Collar waterproof?
Yes, the ObeDog Ultra / Ultra Dual System is fully waterproof and not just weatherproof.
What do I do if my dog's neck becomes red and irritated?
Discontinue use of the product immediately for 48 hours. If the condition persists beyond 48 hours, please consult your
veterinarian. You may resume the use of the product and training once the skin is healed.
Can I attach a leash to the Receive Collar?
No, this can result in pulling the Contact Points too tightly against your dog's neck. Use a separate collar placed above the
Receiver Collar.
When should I recharge the Transmitter and Receiver Unit?
Remote Transmitter: At least once a month for approximately 30 - 45 minutes when not in use.
Receiver Unit: At least once a month for approximately 30 - 45 minutes when not in use.
How long can I leave Receiver Collar on my dog?
The Collar is not designed to be worn continuously. We recommend the Collar not be worn for more than 12 hours during
a 24-hour period.
How long should my training session for my pet be?
Training sessions should be kept short and positive. Each recommended session should last around 10-15 minutes.
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