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If the device (USB 2861) is not listed in the dropdown list as shown in this picture,
Please follow these steps
1. Make sure the Video Converter is connected to computer
2. Windows 8 users must downloaded the latest version of Magix video Easy software from our
website. Please
3. Go to your device manager (If you cannot find device manager, go to Run (Press Windows
button
+ Button R together and you will see Run prompt) > Type devmgmt.msc and
press OK.
You can see USB 2861 Device with a yellow mark under the other devices
VIDEO CONVERTER TROUBLESHOOT GUIDE
click here
to download it.
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Summary of Contents for Kaiser Baas KBA03026
- Page 1 VIDEO CONVERTER TROUBLESHOOT GUIDE If the device (USB 2861) is not listed in the dropdown list as shown in this picture, Please follow these steps 1. Make sure the Video Converter is connected to computer 2. Windows 8 users must downloaded the latest version of Magix video Easy software from our website.
- Page 2 4. Insert the Video Converter disc in to your PC’s CD/DVD drive. 5. Right Click on the USB 2861 Device > Select Update Driver Software > Choose the second option Browse my computer for driver software > Click Browse (Make sure Include subfolders box is ticked) 6.
- Page 3 7. Click Close 8. Go to Device Manager and you will notice that USB 2861 device and USB capture device are listed under Sound Video and Game controllers. 9. Open the Magix Video Easy Program and you can see the USB 2861 device in the dropdown list.
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