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Summary of Contents for pro bel Freeway Series

  • Page 1: Table Of Contents

    General points Control Environmental Problems? The right choice Door removal Power supply removal Signal rear panel removal Removal and replacement of modules Cable connections Control rear panel connections Video references - BNC sockets (looping) Setting the AES reference Setting the level switch 2.10 Setting the destination assign switch 2.11...
  • Page 2 Setting crosspoints Salvo switching Handshaking and error reporting Defining stereo analogue audio parameters Using PC based editors Configuring the database Understanding the database Summary of panel types General panel details Panel features Panel types Configuration via panels Freeway Normal (64x64) Freeway (5x5, 10x10, 15x15 or 20x20) Freeway...
  • Page 3 11.1 Warranty information 11.2 Telephone support 11.3 Contacting our support departments 11.4 Equipment repairs 11.5 Equipment loans 11.6 Equipment exchanges 11.7 Sending equipment to Pro-Bel 12.1 Checking the equipment 12.2 Safety guidelines 12.3 Cautions...
  • Page 5: N T R O D U C T I O N

    The Freeway series range of routing switchers addresses today's need for the smaller installation whilst offering the high performance, cost effective, multi signal- format, routing offered by Pro-Bel. This guide describes the common features of Freeway (chassis, control card, PSU, etc.).
  • Page 6: Control

    In Chapter 14 you'll find a problem solving guide to help you with possible questions. You'll also find contact information for our Customer Service department in Chapter 2. Note: This product contains no user servicable parts; should this product require servicing please refer to Pro-Bel or your local agent.
  • Page 7: The Right Choice

    Choosing a switcher is an important decision, no-one wants to get it wrong. With all the changes in television production today, you need a router that can evolve and change. That's why we developed Freeway, the future-proofed modular multi-format routing system that provides you with the smoothest ride to the future. We’re glad you agree with us.
  • Page 9: N S T A L A T I O N

    Any Pro-Bel equipment may be mounted next to other equipment provided it is not subjected to excessive heat from that equipment. In order to maintain a cool, internal temperature, make sure that the fans (if fitted) and vents on either side of the equipment are unobstructed.
  • Page 10: Power Supply Removal

    There are two power supply modules used for main and backup. For EMC and safety reasons the mains, chassis and signal earths are permanently connected together with the module. A green LED on each PSU indicates the status of the power supply. PSU relay alarms are also fitted.
  • Page 11 Position of PSU fixing screws on rear of panel...
  • Page 12: Signal Rear Panel Removal

    Connections to the outside world are made through panels on the rear of the frame. The control rear panel is common throughout the Freeway range and is fixed. The signal rear panels are easily removed in the following manner: · disconnect power from the frame ·...
  • Page 13: Removal And Replacement Of Modules

    The modules can be removed and replaced from the frame, powered or un-powered, using the following procedure. For removal purposes it is advisable to remove the ribbon cables first and then the cards. · release the ribbon cables by pushing the catches up on either end of the connector as shown ·...
  • Page 14: Freeway

    The standard cable connections diagram for a Freeway router is shown below. Note: The Freeway router can be controlled from multidropped panels (i.e. a chain of panels on a common pin-to-pin cable bus, each set to a different address) on ports RS485-1 and RS485-2 or from control systems on point to point links.
  • Page 15 The following diagrams show the position of these connectors on the rear of both the 3U and 6U Freeway frames. Unbalanced AES ref Video ref RS485 CTRL bus AES ref monitor...
  • Page 16 ‘ ’ ‘ ’ 37 way ‘D’ type fixed socket on frame Function Function ENABLE H/SHAKE LEVEL A3 LEVEL A2 LEVEL A1 LEVEL A0 DEST A6 DEST A5 DEST A4 DEST A3 DEST A2 DEST A1 DEST A0 A6 SOURCE A5 SOURCE A4 SOURCE A3 SOURCE...
  • Page 17 ‘ ’ ‘ ’ ‘ ’ ‘ ’ 9 way ‘D’ type fixed sockets on frame. Pinout of socket when connected to: Panels CHASSIS CHASSIS CHASSIS CHASSIS ‘ ’ ‘ ’ ‘ ’ ‘ ’ 9 way ‘D’ type fixed sockets on frame. Function DTR COMMON...
  • Page 18 ‘ ’ ‘ ’ 9 way ‘D’ type fixed socket on frame. Function CHASSIS PSU 1 RELAY COM PSU 1 RELAY S/C FAIL PSU 1 RELAY O/C FAIL PSU 2 RELAY COM PSU RELAY S/C FAIL PSU RELAY O/C FAIL S/C - Closed in fail condition O/C - Open in fail condition Freeway can handle video signals of either 525/60 standard or 625/50 standard...
  • Page 19 In order to perform ‘click-less’ switching of digital audio signals, a ‘cut’ must be made during a point in the data stream when no audio is present (usually during a pre- amble). For this to happen, the switcher must receive a digital audio reference signal synchronous with the audio signals arriving at the frame.
  • Page 20 For separate routers to be controlled independently, each must have a different level address set. This operation is achieved by means of the DIL switch marked Level Decode on the front of each Freeway card. The levels are set as follows, where 0 is UP and 1 is DOWN: SW 1 SW 2 SW 3...
  • Page 21 View from front of card: 1 2 3 4 switch up for Off switch down for On Level Decode...
  • Page 22 What’s the purpose of the switch marked ‘HIGHER DEST DECODE’? Well, because we make all Freeway modules the same, in a router bigger than 16x16, you have to ‘tell’ each card what range of sources and destinations it’s assigned to. That’s the purpose of this switch.
  • Page 23 View from front of card: 1 2 3 4 switch up for Off switch down for On Higher Dest Decode Hello Green LEDs...
  • Page 24: Freeway Control Card

    Central to the operation of the Freeway router is the control card. The Freeway control card is used to control and configure the router (optionally two cards may be fitted to provide backup in the event that one microprocessor card should fail).
  • Page 25 View from front of card: switch up for Off switch down for On Reset Yellow LEDs Function REF2 PRESENT REF1 PRESENT ERROR FLASH FOR XPNT SELECT IDLE/ACTIVE ACTIVE FLAG RESET POWER...
  • Page 26 There are physically two RESET switches available to perform a hard reset of the Freeway controller. One is located on the edge of the 2440 sub-module and the other is remotely located on the front edge of the Main Card on which the 2440 is sited. Pressing either has the same effect.
  • Page 27 The following sections define the hardware configuration for the Freeway 32, 64 and 128 router ranges. The size of Freeway 32 is limited to: · 32 sources · 32 destinations using 2 crosspoint modules with 16 input buffers, 16 output buffers and 32x16 crosspoints.
  • Page 28 However, due to the exceptional density of the router, space restrictions on the rear panel mean that mixed format routers, with different signal types in adjacent slots, must be installed as shown below: Audio must be installed above video AES must be installed above analogue audio Whilst this is done where necessary on mixed format frames shipped from the factory, if you have a partially equipped frame which you intend to expand in the future, bearing this in mind now will save moving rear panels and re-cabling in the...
  • Page 29 Supplementing the Freeway 32, 64 and 128 video and audio ranges, Freeway input cards providing 16 input channels only may be used to construct ‘non-square’ configurations as follows; Freeway 32 Required Modules Router Size Crosspoint modules Input buffer modules 16x16 32x16 32x32 Freeway 64...
  • Page 30 Freeway 128 Required Modules Crosspoint modules Input buffer modules Router size 80x80 96x80 112x80 128x80 128x96 128x112 128x128 Note that not all possible configurations have been shown for the Freeway 128 audio router range. The size of a Freeway 128 timecode router is limited to: ·...
  • Page 31 Freeway has 4 ports available. The ports are defined below: · 2 x RS485 General Remote ports · 1 x RS232 Editor or RS232 General Remote port 3. · 1 x Serial Inter Processor Comms (IPC) port The IPC port is an internal link and has no external access. The RS232 port is switch selectable to be either an Editor port (used to configure the system) or a General Remote port.
  • Page 32 Pro-Bel General Switcher Communication Protocol is a robust, asynchronous method of controlling routing switchers. It is the preferred method of controlling Pro-Bel routers. The normal electrical parameters of the interface are: · RS485 · 8 bit data · 1 stop bit ·...
  • Page 33 The controller has provision for configuration. There exists an editor port, and an 8- way switch to support a configurable system. This is an RS232 port connected to a PC based editor. The function of each of the switches located on the 2440 are defined in the table below.
  • Page 34 Sw2_3 System Run Mode determines which mode of operation the Freeway powers up in (i.e. NORMAL or TEST). NORMAL is the standard mode of operation. TEST selects a special test mode where various features of the 2440 hardware can be tested as a result of invocation via the editor terminal.
  • Page 35: Software Controllable Processes

    The 8 diagnostic LEDS (Yellow) are employed as defined in the table below. Function POWER ON RESET CONTROL CARD ACTIVE Flashing at 2Hz - ACTIVE CONTROLLER Flashing at 1Hz - IDLE CONTROLLER CROSSPOINT SET - FLASHES WHEN SET NO HANDSHAKE FROM A MODULE REF 1 INPUT DETECTED REF 2 INPUT DETECTED 4 on &...
  • Page 36 The RAM/EPROM available is defined in the table below. Media Size (bytes) Comments 512K FLASH 512K Program area The FLASH EPROM is partitioned into 3 sectors: · boot sector contains boot-up and special test mode programs. Main program and OEM protocol files, in Motorola ‘S-record’ HEX format, can be downloaded from disk.
  • Page 37 ‘IDLE’ to ‘ACTIVE’, or on power-up, a message is issued to General Remote ports to report this fact. Thereby this information may be relayed to an external control system such as a Pro-Bel System 3 controller. An Editor’s version message will also be displayed on the editor terminal.
  • Page 38 Do not press the reset on the card containing the ACTIVE controller after plugging in the IDLE controller. It takes several minutes to download the database. If the reset is pressed during this time ALL DATABASE SETTINGS WILL BE LOST, and the default database loaded. The Freeway master router has two basic modes of operation selected by sw2_3.
  • Page 39 ‘Video reference in’ ‘Control interface’ General remote 1 RS485 System 3 Master Control General remote 2 RS485 router card TX320 RS232 Remote control PC Up to 7 independently controllable Slave router slave routers (8 levels max) Slave router...
  • Page 40 ‘Video reference in’ ‘Control Panel protocol etc. interface’ Panel Panel Port 1 RS485 Master Control etc. Panel protocol Panel router card Port 2 RS485 RS232 Config Up to 7 independently controllable Slave router slave routers (8 levels max) Slave router WARNING: It is only appropriate that this mode is selected by suitably qualified service and maintenance staff.
  • Page 41 This is an identical test to that performed on General Remote port 1 but tests logic in an internal PAL device. This test can only be performed at Pro-Bel factory. This test verifies that the Reference inputs cause change of state interrupts on the QUART.
  • Page 43 This section describes the mechanisms for setting crosspoints and reading handshakes. Individual crosspoints are set via a parallel bus which issues from the 2440 card and is accessible to all cards fitted in the Freeway frame. The order of events is as follows:- 1.
  • Page 44 In the first case an external system controller would be connected to one of the Freeway General Remote ports communicating Pro-Bel General Switcher protocol. It has the ability to set up and take salvos on the Freeway. Crosspoints within a salvo are stored and only taken on receipt of a ‘GO’...
  • Page 45 It is important to power up the various router frames in the correct order to ensure a complete re-configure. The slave frames should be powered up first and then the master. If slave frames are powered up after the master then the master will fail to recognise theseframes.
  • Page 46 SWAP Swap left and right channels MONO - Sum left and right channels NORM - Normal crosspoint Source Destination Result BOTH MONO BOTH BOTH SWAP BOTH BOTH NORM BOTH SWAP MONO MONO SWAP SWAP NORM SWAP NORM SWAP NORM MONO MONO NORM SWAP...
  • Page 47 Windows GUI. Once a system has been upgraded to the Windows editor, the terminal editor will no longer function. Because the Windows editor uses Pro-Bel General Switcher Protocol via the RS 232 port, the port cannot be set for use as a remote control port.
  • Page 48 Two databases are implemented - one editable and one not. The editable database only can be updated from the PC based editor. The non-editable database resides in FLASH EPROM and contains default data that cannot be edited. On power up the editable database in NVRAM will be validated. This will comprise of a range check for each parameter and a database checksum test.
  • Page 49 The controller uses the editable database when sw2_7 is in CONFIGURE mode and uses the default database when sw2_7 is in FIXED mode. When sw2_7 is in the CONFIGURE position, changes made to the configuration of the system via the editor port will be saved in the editable database. The controller will use the editable database to effect changes to the router set-up.
  • Page 50 When sw2_7 is in the FIXED position the fixed EPROM based database containing a default configuration is used instead of the editable one. The default settings for the various parameters are defined in the tables on the following pages. Default database configuration Item Default Configuration Details (sw2_7 = FIXED) General...
  • Page 51 Panel Port 1 Panel Panel Device Dests Source Overrides Levels/ Name Brightness PNL 1-1 6276-x None All/6 PNL 1-2 6276-x None All/6 PNL 1-3 6276-x None All/6 PNL 1-4 6277-8 1-8, 33-40 None All/6 PNL 1-5 6277-8 9-16, 41-48 None All/6 PNL 1-6 6277-8...
  • Page 52 Panel Port 2 Panel Panel Device Dests Source Overrides Levels/ Name Brightness PNL 2-1 6276-x None All/6 PNL 2-2 6276-x None All/6 PNL 2-3 6276-x None All/6 PNL 2-4 6277-8 1-8, 33-40 None All/6 PNL 2-5 6277-8 9-16, 41-48 None All/6 PNL 2-6 6277-8...
  • Page 54 The editable database, which is held in non-volatile RAM in the Freeway control card, determines the operation of the unit and its associated panels. To understand its use, a number of terms have to be defined : · level - this term describes a type of router e.g. video or audio level. ·...
  • Page 55 An example of this is: Level Number Destination association index Destination index 1 defines a set of destinations, one for each level, that comprises - levels 1 - 7 as dest 1 and level 8 as dest 3. Level Number Source association index...
  • Page 56 For example : Level Number Destination association index The level type assigned to level 1 is a Freeway router that has 64 sources and 64 destinations. Special Associations therefore start from source index 65, and can be used to assign extra source combinations not defined in the standard association table, including those which have no source associated with level 1.
  • Page 57 normal crosspoints. Depending on the type of panel a slightly different operation is required. See ‘Panel types’ for salvo operation for a particular panel. A keypad is a collection of buttons arranged on a panel. The database contains a number of logical keypads that may be assigned to a physical keypad on a panel. Two types of source keypads are available - button per source and dial-up keypads.
  • Page 58 Some panels have override inputs which when pulled low replace the current source to a destination with another source. On releasing the override the original source is restored. This is a method of setting which destination association indices can be controlled by a given panel or a given port that uses a common keypad.
  • Page 59 These groups are called “panel types” (although there may be minor differences in the functions available on the panels, e.g numbers of buttons). The table below shows which Pro-Bel panel model numbers relate to which panel type. Throughout this chapter, where panel types are referred to, the commands are applicable to all models shown.
  • Page 60 The Freeway router can drive up to sixteen multi-dropped panels from each of the two RS485 General Remote ports. Each panel on the same RS485 port must be set, according to its handbook, to have a unique multi-drop address. For this port and address, the database should be configured with the: ·...
  • Page 61 This is a continuous toggle of preset and program sources allowing easier alignment of sources on a matrix level. Line-up of sources is selected as follows: Route source to be aligned to desired destination. Make sure the level of the sources to be aligned is the most significant active level.
  • Page 62 The <DEST-IDENT> button is used to identify the destination associations assigned to the <TAKE> buttons. Pressing and holding down the <DEST-IDENT> button changes the ‘STATUS’ displays to show the 8 character name for the assigned destination association for the current set of destination associations. By pressing the <ALT-DEST>...
  • Page 63 This key is used as a source preselect or destination clear key and is generally assigned to the bottom right key on the keypad. This applies to X-Y panels only. The user can configure any destination association to be controllable from a given X-Y type panel. Button per destination type keypads and dial up keypads (multiple button presses) are available.
  • Page 64 This is an assignable feature to the special function buttons on 6276 X-Y and 6277 multi-bus panels only. When enabled this feature displays source and destination AUD parameters in the eighth character of the displays for the most significant stereo Analogue Audio level in the system. This is an assignable feature to the special function buttons on 6276 X-Y and 6277 multi-bus only.
  • Page 65 'Crosspoint' selections (or routes) are made provided : · the destination and source are valid for the level · the destination is controllable · the level is active and controllable · the route is not inhibited · destination is not protected ·...
  • Page 66 There are 32 assignable button per source keypads each with 64 source buttons (this allows each panel to have a different keypad) and 8 dial-up type source keypads for use on 8 character display panels. There are 32 assignable button per destination keypads each with 36 destination buttons (this allows each panel to have a different keypad) and 8 dial-up type destination keypads for use on 8 character display panels.
  • Page 67 These panels have alphanumeric displays for 8 character messages. The table below defines warning messages used throughout the range. Valid source selections are shown on ‘PRESET’ or ‘STATUS’ displays as defined by the user. These will be shown as: · ‘SSSSSSSS’...
  • Page 68 ‘*OVRIDE*’ Source cannot be routed as destination has overridden source routed. After a few seconds the name of the device responsible for the overrride is displayed before reverting back to showing the current source routed or preset a few seconds later. ‘ROUTE INH’...
  • Page 69 The following table defines the AUD parameter symbols used on UMDS and panels with 8 character displays when the ‘display AUD parameters’ feature is enabled on a level. Symbol Description space Indicates normal source or destination steady ‘S’ Indicates destination is Swapped steady ‘M’...
  • Page 70 A description of all the panel types supported by Freeway are given in this section. Panels include 6280 (24BPS), 6284 (32 BPS) and 6286 (16 BPS), 6282 (24 BPS + 4 level breakaway) and 6285 (32 BPS + 4 level breakaway). This panel type encompasses all BPX panels that conform to or are within the following constraints: ·...
  • Page 71 button pressed. If a match is found then this buttons lamp is lit, otherwise, the other buttons are checked in the same way until a match is found. The first match results in that <SOURCE> button lamp being lit. For panels with level buttons the tally indication is for the current most significant active, controllable level (level 1 being the most significant level).
  • Page 72 A protect lamp FLASHing indicates a level in the destination association is protected from another panel. Protects can only be removed by: · the original panel that set them · a Master X-Y panel In multi-output configured BPX panels the overrides only work on the destination assigned to the first group of eight buttons.
  • Page 73 · keyswitch input · no overrides The buttons associated with the keypads can be assigned as <SOURCE>, <SALVO>, <PROTECT> or <ALT-LEV> via the editor port. 64x32 with fully married control and no breakaway is the largest X-Y panel possible. The source and destination keypads are assigned via the editor port. Only BPS and BPD keypads (1 - 32) can be assigned to these panels.
  • Page 74 button. The <PROTECT> button lamp will indicate the status of the most significant active controllable level of the selected destination association. To unprotect a destination: select the desired <DEST> button (<PROTECT> button lamp lit if any level of the selected destination association is protected from this panel);...
  • Page 75 If more than one button is assigned as <ALT-LEV> then all these buttons will have there lamps updated together. Panel lock via a keyswitch input is not supported on these panels. If line-up is initiated from another panel then tally indications will be updated accordingly.
  • Page 76 The levels that can be controlled are assignable on this panel type. The level buttons toggle on and off and operate in the same manner as other panel types. Crosspoint selection is detailed in the steps listed below: Toggle <S/D SELECT> button until LED to the right of the ‘DESTINATION’ display illuminates Press the required destination buttons to select a destination association.
  • Page 77 <PROTECT> does not require an LED button. Setting a destination protected is described below: Dial-up a destination Press <PROTECT>. ‘PROTECT?’ will flash in PRESET display to indicate destination will be protected on a TAKE Press <TAKE>. The destination is protected. PRESET display reverts to showing what was displayed previously.
  • Page 78 Generic multi output panels include 6276 (2-bus) and 6277 multi-bus variants. This type of panel provides control of all source associations on a maximum of 16 destination associations (but only a maximum of 8 destination displays on one panel) with breakaway on all eight controllable levels using 8 character names. This panel also has a keyswitch input to disable the <TAKE>...
  • Page 79 A salvo will override any restrictions in a panels list of controllable destinations. Route inhibits are obeyed. Salvo takes do not override protected routes. These panels can be defined, via the editors, to work in Panel swap mode. When a take button is pressed the previously routed sources are exchanged with the pre- selected source association.
  • Page 80 For 6276 (2-bus) panels the LED to the right of the source preselect display will always be illuminated and the LED to the right of the destination association display will always be off. On left hand side of the ‘DESTINATION’ display is an amber LED which when ON indicates that the sources routed to the destination association are an ‘UNMARRIED’...
  • Page 81 These UMDS use the middle 8 characters (characters 5 to 12) to display the source name. The source name displayed is for the source routed to the destination of the first level assigned in the destination association. When ‘display AUD parameters’ is enabled for the UMD then the 12th character of the display is used to indicate the combined source and destination audio parameter for the first assigned level in the destination association.
  • Page 82 8th character in STATUS displays shows AUD parameter of combined source and destination taken for the most significant active level. 8th character in DESTINATION displays shows the destination AUD parameter of the destination displayed for the most significant active level in the system. If <CONFIG AUDIO>...
  • Page 83 · update 8th character of STATUS display with combined source and destination AUD parameter. · auto cancel ‘config AUD parameters’ mode Press <DISPLAY AUDIO> to enable audio parameters to be displayed (optional). Select DESTINATION display. Dial up destination (e.g. VT 3) Select PRESET display Dial up a source (e.g.
  • Page 84 Press <TAKE> to:- · assign AUD parameter to destination · update 8th character of STATUS display with combined source and destination AUD parameter · auto cancel ‘config AUD parameters’ mode and blank PRESET display Press <DISPLAY AUDIO> to enable audio parameters to be displayed (optional). Dial up source in PRESET display.
  • Page 85 To assign AUD parameters and trigger type to sources:- Press <DISPLAY AUDIO> to enable audio parameters to be displayed. Dial up source in PRESET display. Press <CONFIG AUDIO> (DESTINATION display selector LED lights). Press <S/D SELECT> to select PRESET display. N.B. There must be a source dialled up in PRESET display before source AUD parameters can be changed.
  • Page 86 The term 'level type' is used to describe the type and size of router assigned to a particular level . The following sections describe the level types allowed: Normal Freeway encompasses Analogue Video, Digital Video, Stereo Analogue Audio, AES Audio and hetero-format Stereo Analogue Audio/AES Audio level types operating in stereo married switching mode in all router sizes from 16x16 to 64x64, and up to 128x128 for audio routers.
  • Page 87 This level type takes any configuration of audio router, from 16x16 to 128x128, and converts it into a married dual channel audio router with exactly half the number of both sources and destinations (16x16 becomes 8x8 etc). Similarly, two video routers of the same size, with the same level address may be used as a dual signal router, such as for YC or for Video and KEY routing.
  • Page 88 This level type takes any audio router configuration from 16x16 to 128x128 and converts it into a married quad channel audio router with a quarter of the number of sources and destinations (16x16 becomes 4x4 etc). Similarly any video router can be converted into a Y, U, V and KEY router.
  • Page 89 Destinations Sources 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 1-5,17-21 6-10,22-26 11-15,27-31 This level type takes a 16x16 or 32x32 audio router and converts it into an 8x8 or 16x16 married dual channel audio router.
  • Page 90 This level type takes a 16x16 or 32x32 audio router and converts it into a 4x4 or 8x8 married quad channel audio router. Similarly a 32x16 or 32x32 video router can be converted into a 4x4 or 8x8 YUV and KEY router. Only sources and destination numbers in the range 1-8 are valid for control purposes.
  • Page 91 Normal TM24 level types operate in mono switching mode in router sizes of 24x6, 24x12 or 24x24. This level type takes a 24x12 or 24x24 audio router and converts it into a 12x6 or 12x12 dual channel audio router. Similarly, two 24x12 or 24x24 routers configured as this type with the same level address may be used as a 12x6 or 12x12 YC or Video and KEY router.
  • Page 92 Freeway Editors have been designed to run on the Microsoft Windows 95, or NT4 operating systems. The editor and associated programs require around 3.2 Mbytes of hard drive space. Each saved database typically requires 1.3 Mbytes. To use the editor 'On-Line', the PC must have an RS 232 port capable of operating at 38.4 Kbaud.
  • Page 94 The following information is intended as a brief guide for diagnosing faults associated with any Freeway router. The problem solving section of the user guide for the associated router type should also be consulted. · check mains is connected · ensure that the fuse is intact (Note: both live and neutral are fused) There is no power on the card.
  • Page 95 · check power · ensure Freeway control card is running - LED 4 flashes · check that the 2440 Freeway control card is configured for peripheral mode operation · check cable interconnections · check that all ribbons between cards of similar type are connected on the front edge of the modules.
  • Page 96 · check router cards are properly seated · ensure ribbon cables on front edge of cards are plugged in correctly · check cables are properly connected on rear panels · ensure rear panels are properly installed · check database for: route not inhibited no override active no protect set...
  • Page 98 · modular router · digital video, digital audio, analogue video and analogue audio router types · single or dual PSU operation · 1 RS232 port for configuration and control · 2 RS485 ports for driving two chains of 16 multidrop panels OR external control ·...
  • Page 100 The warranty period covering Pro-Bel hardware is 2 years from the date of shipment. During the first two months of this period, any defective product will be exchanged free of charge. For the remainder of this period any defective product returned carriage paid will be repaired or replaced free of charge within our normal turnaround period of 21 days.
  • Page 101 If technical help or advice is required, then in the first instance, Customers are advised to contact their local sales office. Customers with equipment directly supplied from Pro-Bel, are advised to contact Customer Support, which has been set up to provide hardware, systems and product support for all Pro-Bel supplied equipment.
  • Page 102 44 (0) 118 921-4214 Fax number - 44 (0) 118 921-4268 E-mail address - support@pro-bel.co.uk The department is staffed from 8.00am to 7.00pm Monday to Friday (excluding UK public holidays) Additional support is available outside these hours by purchasing a support contract - details available from the above number.
  • Page 103 If the fault can be isolated to a single module, then the module can be sent for repair in the following way: · please have the following information ready before telephoning your nearest Support/Service department. · type of board/module number. ·...
  • Page 104 For correct address to send your loan returns to, see ‘Sending equipment to Pro-Bel’ It is very important that you advise us if you need to keep the loan beyond the 'return by' date.
  • Page 105 The following addresses should be used when sending repairs, loan returns and exchange returns to Pro-Bel. Customer Support Telephone: +44 (0)118 921-4214 Pro-Bel Limited Danehill Lower Earley Berkshire RG6 4PB England Customer Support Telephone: 1-516-845-2132 Pro-Bel America 5 Hub Drive...
  • Page 106 Check that the equipment is not mechanically damaged; if it is the unit should be checked by a qualified engineer and, if necessary, returned to Pro-Bel Limited or to its agent.
  • Page 107 Depending on the location in which this unit is installed, it may require different types of power cords. A suitable cord, complying to local regulations, should be used. The cord must be rated to carry the current shown on the equipment rating. To prevent electrical shock when working on this equipment disconnect both a.c.
  • Page 108 · use only specified replacement parts · the front door of the cabinet is part of the fire enclosure and should be kept closed during normal operation. · this product should be powered only as described in the user guide. WARNING : The information in this manual is for use by qualified personnel only.
  • Page 110 Pro-Bel equipment has been tested against the European standards EN50081-1 and -2. In all cases, the results depended heavily on the use of the correct cables and connectors, and their correct assembly. Precautions applicable to each common signal type are specified below. Installation provisions must be followed in order that compliance is maintained in service.
  • Page 111 Cable should be of good quality with a foil shield. This shield must make contact all round at the entry to the mating connector body at both ends of the cable. Pro-Bel equipment with control interfaces is fitted with ‘D’ type connectors and the shield is grounded t othe chassis at the point of entry.

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