Summary of Contents for Datakom iPECS eMG80
- Page 1 | Quick Reference Guide 01656 33 44 55 iPECS MG80 System Key Features Guide www.datakom.co.uk...
- Page 2 eMG80 | Quick Reference Guide eMG80 Quick Reference Guide To Make an Outside Call • Lift Handset and dial 9 for next available line and dial number. (dial 0 for reception) • Or just dial 9 and desired number and talk hands free / lift handset • Or repeat above but press desired line key To Answer a Call • When the phone is ringing, lift the handpiece or press the SPEAKER key for hands free • To pickup a call that is not ringing on your phone press the flashing LINE key, or press the PICKUP softkey To Transfer a Call • While on Call press TRANS/PGM button (FLASH button or RECALL/R on Analogue) • Dial the Station number • Announce Call & Hang up • Alternatively press pre-programmed flexible button, announce and hang up...
- Page 3 eMG80 | Quick Reference Guide To Page • Lift receiver or press the SPEAKER button • Dial the required paging code (see below) • Hang up once you have finished the page • 501-535 – Internal Page Zone • 543 – Internal All Call • 544 – Meet Me • 545 – External Zone 1 • 546 – External Zone 2 • 547 – External Zone 3 • 548 – External All Call • 549 – All Call (Page zones will need programming) Call Log • Press the LOG softkey or CALL LOG button, scroll through last 100 di- alled numbers using the navigation buttons • Press SEND softkey or the OK button to dial • Dial 552 from any handset to initiate Last number redial To Park a Call • Press TRANS/PGM button (FLASH button or RECALL/R on Analogue) • Dial Parking location number (601 ~ 619)
-
Page 4: Call Forward Options
eMG80 | Quick Reference Guide Call Forward • Dial 554 from your handset or press the SPEAKER button followed by the DND button. • Select a forward option as per below. • (Example: Select option 4, Busy/No Answer) • Select the destination appropriate to the call forward type. (To select the integral messaging card press # - you will need permission to use this application). • To cancel the call forward dial 554, #. • Follow above instructions or alternatively: • Press the [SPEAKER] button. • Press the 1st of the soft keys with FWD above it on the display. • Select a forward option as per below. • Example: Select option 4, Busy/No Answer) • Select the destination appropriate to the call forward type. • To cancel the call forward dial 554, #. Call Forward Options It is possible to forward you phone in a number of ways. The options available are:. • 0 – Follow-Me (To forward calls from your extension to a temporary loca- tion. The forward is activated at the temporary location. A valid authorisa- tion code will be required). -
Page 5: Group Pickup
eMG80 | Quick Reference Guide Group Pick-Up • Press PICKUP softkey before lifting the hand piece • Lift any handset to talk or talk handsfree • This will answer the longest ringing call and will only pickup calls that are programmed in your group Differential Ring for Individual Station • To set different ring • Press TRANS/PGM button • Dial 1 1 • Dial 1 to 1 6 to choose the ring tone • Press HOLD/SAVE button or OK Program Station/System Speed Dial • Press the TRANS/PGM button. (This will need to be done from the main attendant phone for system speed dials) • Press the SPEED button • Dial the number of the speed dial bin you wish to store 000-099 • (station) or 20000-31999 for system speed dials • Enter the required speed dial number and enter 9 for an outside line. -
Page 6: Do Not Disturb
eMG80 | Quick Reference Guide Global Station Name Program (System Attendant) • Press TRANS/PGM button • Dial 0 7 1 • Enter the station number you are programming • Enter in Station name label using number chart on last page • Press HOLD/SAVE button when done Use SPEED Dial by Name & Station Name • Press SPEED softkey • Press SPEED softkey • Select corresponding number for the Phone Book • 1. PRIVATE DIRECTORY (Station Speed) • 2. PUBLIC DIRECTORY (System Speed) • 3. VIEW STATION NAME (Station List) • Dial Letter using the number chart and/or scroll up and down using either the volume key or navigation dial. - Page 7 eMG80 | Quick Reference Guide Change System Date and Time (System Attendant Only) • Dial 0 4 1 • Prompts for date entry (MM/DD/YY) • Dial date e.g. 120116 (1st December 2016) • Press HOLD/SAVE or OK button • Prompts time entry (HH:MM) • Dial time e.g. 1315 (01:15pm) • Press HOLD/SAVE or OK button System Night Switch (System Attendant Only) • This changes the way the telephone system will behave for incoming calls if setup by your technician • Press DND button to bring up a menu • Prompt Select Ring Mode (1-5) • Then dial the number next to the following options • 1. Day (Normal display)
-
Page 8: Auto Attendant
eMG80 | Quick Reference Guide Auto Attendant Using the Auto Attendant Feature When programmed your system can be used to answer calls front end. This means that when callers ring in, instead of you answering their call, they will hear a message giving them the option to dial the extension number they require, for example dial 1 for sales, 2 for accounts and so on. You will need to know the “bin number” in which your announcements are recorded To record your greeting you will need to: • Press the TRANSFER key • Dial 06 • Enter the message number (If there is already a message recorded, then it will automatically be played to you, this is generally a good way of checking that you have dialled the correct bin number) • Press the # key to start recording, record your message after the bleep • Once you have finished your recording press the HOLD/SAVE key to store your selection. - Page 9 eMG80 | Quick Reference Guide Using Station Voicemail Station voicemails are very similar to system voice mail greetings they will allow callers to hear a personal greeting from you, if you are engaged on a call or simply unavailable. To record your personal greeting you will need to: • Press your VM key or dial your VM group (630) followed by your Extension number and Password (set by technician) • Dial 8 to ‘set greeting or password’ • Dial 1 • To listen to your current greeting press 5 • To record new greeting press 7 • At the tone record your greeting and press # to save it *PLEASE ENSURE YOUR PASSWORD IS CHANGED FROM INSTALLATION TO A RANDOM 4 DIGIT CODE* To change your password you will need to: • Press your VM key or dial your VM group (630) followed by your Extension number and Password (set by technician) • Dial 8 to ‘set greeting or password’...
-
Page 10: Listening To Messages
eMG80 | Quick Reference Guide Listening to Messages If you have received a voice message, your ‘VM’ button will be lit RED To listen to messages you will need to: • Either press the ‘VM’ key or Dial 630, your extension number and password (set by technician) and then follow prompts (1 to listen to new messages) Deleting Messages Once you have listened to your messages, to delete them you will need to: • Dial 3 to delete and # to confirm Character Entry Chart...