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User Manual
®
CANtouch
GEMAC - Gesellschaft für
Mikroelektronikanwendung Chemnitz mbH
Zwickauer Straße 227
09116 Chemnitz
Germany
Phone:
+49 371 3377 - 0
Fax:
+49 371 3377 - 272 
E-Mail:
info@gemac-chemnitz.de
Web:
www.gemac-chemnitz.de

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Summary of Contents for GEMAC CANtouch

  • Page 1 User Manual ® CANtouch GEMAC - Gesellschaft für Phone: +49 371 3377 - 0 Mikroelektronikanwendung Chemnitz mbH Fax: +49 371 3377 - 272  Zwickauer Straße 227 E-Mail: info@gemac-chemnitz.de 09116 Chemnitz Web: www.gemac-chemnitz.de Germany...
  • Page 3 User Manual ® CANtouch Version: 1.6 Date: 01/28/2016 GEMAC - Gesellschaft für Mikroelektronikanwendung Chemnitz mbH Zwickauer Straße 227 09116 Chemnitz Phone: +49 371 3377 - 0 Germany Fax: +49 371 3377 - 272  E-Mail: info@gemac-chemnitz.de Web: www.gemac-chemnitz.de...
  • Page 4 No part of this publication may be reproduced in any form, or by any means, without the prior written permis - sion of GEMAC - Gesellschaft für Mikroelektronikanwendung Chemnitz mbH. All rights according to the copyright law expressly reserved to GEMAC – Gesellschaft für Mikroelektronikan- wendung Chemnitz mbH.
  • Page 5: Table Of Contents

    2 Start-up................................ 2 2.1 Receiving inspection..........................2 2.2 Handling............................... 2 2.3 Safety notes / Battery........................... 2 3 Overview of the CANtouch® ........................3 3.1 Connections............................3 3.1.1 Power supply / charging....................... 3 3.1.2 Connection to the CAN bus......................3 3.1.3 Using the adapter set........................4 3.1.4 USB connection...........................
  • Page 6 18 Summary of EMC test results........................28 19 Declaration of Conformity......................... 29 20 Maintenance and Customer Service......................31 20.1 Calibration............................31 20.2 Customer service..........................31 20.2.1 Return............................31 20.2.2 Support............................ 31 20.2.3 Warranty and limitation of liability..................... 31 21 Ordering Information..........................32 Document: 22580-HB-1-6-E-CANtouch...
  • Page 7: Introduction

    1 Introduction 1 Introduction Thank you for purchasing CANtouch ®. You have acquired a tool supporting you in the start-up, analysis, monitoring and servicing/maintenance of your CAN bus system. Thanks to its wide range of applications, its high data transfer rate and above all through its high tolerance against interference in the field of plant automation, the CAN bus has been well established for the last few years.
  • Page 8: Start-Up

    Always handle the CANtouch ® with the required care. Its display is made of glass and thus may break if the device falls on a hard surface or is subjected to hard impact. Before turning on the CANtouch ® , allow the de- vice to warm up to room temperature.
  • Page 9: Overview Of The Cantouch

    3 Overview of the CANtouch® 3 Overview of the CANtouch ® 3.1 Connections 3.1.1 Power supply / charging Only the supplied power supply unit must be used for power supply and charging of the integrated battery via the extra-low voltage socket. It possesses a wide-range input designed for connection to mains voltages from 115 V to 230 V with 50/60 Hz.
  • Page 10: Using The Adapter Set

    3 Overview of the CANtouch® 3.1.3 Using the adapter set An adapter set is available as an option to connect the CANtouch ® to networks by way of 9-pin subminiature D connectors or M12 plug connectors (see also Section 21 "Ordering Information").
  • Page 11: External Ground Connection

    Power button The CANtouch® is turned on by pressing and holding down the POWER button until the start logo is dis- played. If you are not using the device for a short period of time, you can switch it to the standby mode, which turns off the screen and saves the battery.
  • Page 12: Operation

    Home screen (see also Section 15 "Settings"). 4.3 Icons in the status bar The icons in the status bar at the top of the screen display information about the CANtouch ® Icon Meaning...
  • Page 13: License Management

    Measurement Monitor To be able to use the optional measurements, you must purchase the appropriate license. Then, a license file (*.cbthlic) is made available to you. Copy this file to the drive of the CANtouch ® as connected via USB.
  • Page 14: Bus Status Measurement

    The bus status provides a quick overview of the status of your CAN bus system. A cyclic measurement over one second indicates whether or not data traffic (level change) is present and whether or not the CANtouch ® connected correctly to the bus. If the system is stopped (no data traffic), the idle level of the bus is measured and evaluated.
  • Page 15: Bus Error Measurement

    Bus Error What can I do when are displayed? Remove individual modules temporarily ans check whether the error rate changes Replace individual modules or cable segments Perform further, nodes-specific measurement to localize the error Document: 22580-HB-1-6-E-CANtouch...
  • Page 16: Bus Voltage Measurement

    Make sure that the shield and CAN_V- are connected both to each other and to the protective earth. Check the shield for short-circuits and interruptions. Check the shield for correct earthing. The shield voltage measurement need not be performed if you use own shield wiring technologies deviat- ing from those as recommended. Document: 22580-HB-1-6-E-CANtouch...
  • Page 17: Common-Mode Voltage Measurement

    +7 V. Even if state-of-the-art CAN transceivers permit higher values as those of the specified range, higher common-mode voltages can result in errors in the communication and finally in destruction of the transceivers. On bus traffic the CANtouch ® continuously measures the absolute signal levels of all CAN modules relative to the position of the tester and determines highest difference of their signal levels –...
  • Page 18: Can Level Difference Measurement

    Check the cable for short-circuited or interrupted CAN_H or CAN_L signal lines. – To this end, use the "Bus Wiring" measurement. Check that the bus is correctly terminated - the resistance at both ends must be 120 Ω. Remove individual modules temporarily to rule out faulty CAN transceivers. Document: 22580-HB-1-6-E-CANtouch...
  • Page 19: Can Levels Absolute Measurement

    Check the cable for short-circuited or interrupted CAN_H or CAN_L signal lines. – To this end, use the "Bus Wiring" measurement. Check that the bus is correctly terminated - the resistance at both ends must be 120 Ω. Remove individual modules temporarily to rule out faulty CAN transceivers. Document: 22580-HB-1-6-E-CANtouch...
  • Page 20: Bus Wiring

    Select the plug connector used in your system to display an assignment of the signals to the pins in the plug connector. The values of the terminators are evaluated by CANtouch ® The measured loop resistance values should coincide with the measurement values of the cable of appropriate line length used.
  • Page 21: Node Measurement

    Through this a copy of the current document is stored in the "Archive" folder on the drive of the device with ascending numbering. The number of already archived measurements is displayed in the icon. 13.1 General The "Node Measurement" realizes the most important measuring function of CANtouch ® - the node-related physical measurement of the physical bus characteristics.
  • Page 22: Measurement Of All Nodes

    Check that the bus is correctly terminated - the resistance at both ends must be 120 Ω. Check your bus with reference to the maximum permissible cable and branch lengths for your baud rate. Remove individual modules temporarily to rule out faulty CAN transceivers. Replace individual modules or cable segments. Document: 22580-HB-1-6-E-CANtouch...
  • Page 23: Protocol Monitor

    License required The send and receive lists are saved as a document (XML file) and are also available after restarting the ap - plication. The document can be transferred to other CANtouch or imported in the CAN-Bus Tester 2 soft- ®...
  • Page 24: Transmit Messages

    Switches between display of a consecutive number and the time lapse since the previous message Deletes the complete reception list Scrolls to the end of the reception list (only available in the "Scrolling" mode) Tap "Start" to receive CAN messages. Tap "Stop" to stop the reception. Document: 22580-HB-1-6-E-CANtouch...
  • Page 25: Receipt Of Messages With Symbolic Representation

    Symbol files can be created by using the free of charge symbol editor CANsymEdit. This symbol editor is available on GEMAC's web- site. All created symbol files have to be stored in the folder „SymbolFiles“ on the drive of the CANtouch ®...
  • Page 26: Settings

    / time-to-full, the current is evaluated over a longer period of time. 15.1.3 Licenses This menu item displays the licenses for the optional measurements on your CANtouch ® . Tap "Activate Li- censes" to enable further measuring functions (see also Section 5.1 "License model".
  • Page 27: Settings

    Auto shutdown: Use this menu item to specify after which time the CAN- touch is shutdown in the standby mode automatically. ® Button sound: Use this menu item to specify that the CANtouch ® plays a sound when a button is pressed. To this end, activate this menu item.
  • Page 28: Can Bus

    If you do not want the CAN controller to generate an "Acknowledge" at the bus, activate the "Listen Only" option. Then, no CAN messages can be sent. 15.2.3 Reset Select "Reset all settings" to reset all settings of the CANtouch ® to the factory settings. The measuring data remain stored.
  • Page 29: Meas. The Physical Bus Characteristics Per Node

    Contrary to the quality level providing a general evaluation of the signal quality for the bus, the determination of the disturbance-free voltage range and of the edges, as well as the oscilloscope display are useful aids for targeted troubleshooting. Definition of disturbance-free voltage range, peak-to-peak voltage and signal level Document: 22580-HB-1-6-E-CANtouch...
  • Page 30: Disturbance-Free Voltage Range

    By using the existing process to measure the disturbance-free voltage range, sometimes drops in recessive bits could not be identified securely. Thus, the CANtouch firmware version v1.80 and the CAN-Bus Tester 2 PC software v4.4.0.0 and newer versions of them offer an enhanced measurement process by default. The manufacturer highly recommends to use this enhanced process for new measurements.
  • Page 31: General Quality Level

      16.4 Oscilloscope display with message frame analysis To be able to evaluate signal transitions and measure reflections, CANtouch ® records the signal characteris- tic of the measured message frame and represents it on the oscilloscope display of the "Node Measure - ment".
  • Page 32: Technical Specifications

    This is not considered a fault nor covered by the guarantee. The time-to-empty of the battery and the actual number of charge cycles are dependent on its use and the selected settings. Document: 22580-HB-1-6-E-CANtouch...
  • Page 33 Radio-frequency disturbance characteristics - Limits and methods of measurement EN 61000-6-2:2005 Generic standards - Immunity for industrial environments EN 61000-6-4:2007 +A1:2011 Generic standards - Emission standard for industrial environments EN 61326-1:2006 Electrical equipment for measurement, control and laboratory use - EMC requirements Technical specifications (cont'd) Document: 22580-HB-1-6-E-CANtouch...
  • Page 34: Summary Of Emc Test Results

    EN 61326-1:2006 EN 61000-4-5:1995 Passed EN 61000-6-2:2005 +A1:2001 Immunity to conducted disturbances, induced by radio-frequency fields EN 61326-1:2006 Passed EN 61000-6-2:2005 EN 61000-4-6:2003 Voltage dips, short interruptions and voltage variations immunity test EN 61326-1:2006 Passed EN 61000-6-2:2005 EN 61000-4-11:2004 Document: 22580-HB-1-6-E-CANtouch...
  • Page 35: Declaration Of Conformity

    19 Declaration of Conformity 19 Declaration of Conformity Document: 22580-HB-1-6-E-CANtouch...
  • Page 36 19 Declaration of Conformity Document: 22580-HB-1-6-E-CANtouch...
  • Page 37: Maintenance And Customer Service

    GEMAC mbH will only be liable for consequential damage resulting from use of the product in case of delib- erate action or gross negligence on its own part.
  • Page 38: Ordering Information

    Termination resistor 9-pin D-Sub 4 mm safety testing wire 3 m length 4 mm safety crocodile clip Service Case Robust case with foam inserts for the CANtouch ® basic set and adapter set PR-22580-50 *Figure shows service case with CANtouch ®...

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