Crane Merchandising Systems ICON Technical Manual
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Crane Merchandising Systems ICON Technical Manual

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Technical Manual
Part Number: PR15937000
Issue: A - 09/2017

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Summary of Contents for Crane Merchandising Systems ICON

  • Page 1 Technical Manual Part Number: PR15937000 Issue: A - 09/2017...

  • Page 2: Ec Declaration Of Conformity

    COTI / ICON EC Declaration of Conformity Crane Merchandising Systems (UK), Pipsmore Park, Bumpers Farm Industrial Estate, Chippenham, Wiltshire, UK, SN14 6NQ Declare that: Type of Equipment: Beverage Vending Machine Model Name: COTI / ICON Has been designed and manufactured to comply with all essential requirements of the...

  • Page 3: Important Safeguards

    Technical Manual The following Symbol is used throughout this Manual: Safety First! Take care, risk of personal injury. Crane Merchandising Systems accepts no responsibility for damage caused to the equipment through misinterpretation or misuse of the information contained in this manual.
  • Page 4 COTI / ICON 3. Servicing the Heater Tank/Espresso pressurised water system Important! Water in this machine can exceed 99°C. Water at this temperature can cause severe injury. Espresso machines may be fitted with a pressurised water system, under no circumstance should this be dismantled other than by a fully trained engineer.
  • Page 5 Children must not carry out any cleaning of maintenance of the machine. Your COTI/ICON machine is for indoor use only and because it is a beverage machine should be sited in a clean and hygienic area.

  • Page 6: Table Of Contents

    1.4 External Features - COTI ..............3 1.5 External Features - ICON..............4 1.6 Internal Features - COTI ..............5 1.7 Internal Features - ICON ..............6 Section 2 - Installation ..................7 2.1 Siting Your Machine ................7 2.2 Connecting the Water Supply ............8 2.3 Connecting the Electrical Supply ............
  • Page 7 Technical Manual 4.9 Configure Generic Content ............... 35 4.10 Standby Screen ................36 4.11 Allergens ..................41 4.12 Nutrition Info ................... 42 4.13 Operator Manuals ................45 4.14 ADA Mode (COTI machine only) ............. 45 4.15 Additional User Interface Options ..........45 Section 5 - Engineer’s Program ................
  • Page 8 10.4 CoEx Brewer/Bean Grinder Maintenance - Espresso Machines ... 113 Section 11- Electrical/Electronics Information ............ 118 11.1 Touch Screen—COTI ................ 118 11.2 Touch Screen - ICON ................ 119 11.3 Control Board—Atlas H Board ............120 11.4 Control Board Connections—Atlas H Board ........121 11.5 Input/Output Board .................
  • Page 9 Technical Manual...

  • Page 10: Section 1 - Machine Specifications

    COTI / ICON Section 1 - Machine Specifications 1.1 Specifications - COTI General Height 1830 mm Depth 785 mm Width 700 mm Weight 184 kg Cup Capacity Cup Type Cup Capacity # 150ml plastic squat 7oz plastic squat 150ml plastic tall...

  • Page 11: Specifications - Icon

    If your machine is fitted with a CoEx® Espresso and/or Oltre Freshbrew brewer, then it must be connected to the water supply via a scale inhibiting water filter. Crane Merchandising Systems recommend and supply the Brita and Cuno ranges of water filters.

  • Page 12: External Features - Coti

    COTI / ICON 1.4 External Features - COTI Key: Door Drip Tray Touch Screen Adjustable Foot Door Lock Coin Entry Cup Station Cup Stand SureVend™ Sensor Coin Return Cup...

  • Page 13: External Features - Icon

    Technical Manual 1.5 External Features - ICON Key: Door SureVend™ Sensor Display Screen Drip Tray Drink Selection Menu Adjustable Foot Door Lock Coin Entry Cup Station Cup Stand Coin Return Cup...

  • Page 14: Internal Features - Coti

    COTI / ICON 1.6 Internal Features - COTI Key: Main Switch Kick Plate Service Keypad Waste Bucket (liquids) Cup Turret Waste Bucket (solids) Cup Dispense Unit Dispense Head Door Locking Mechanism Brewer Cup Catcher Mixer Surevend Sensor CoEx Brewer Drip Tray...

  • Page 15: Internal Features - Icon

    Technical Manual 1.7 Internal Features - ICON Key: Main Switch Kick Plate Cup Turret Waste Bucket (liquids) Service Keypad Waste Bucket (solids) Cup Dispense Unit Dispense Head Door Locking Mechanism Brewer Cup Catcher Mixer Surevend Sensor CoEx Brewer Drip Tray...

  • Page 16: Section 2 - Installation

    COTI / ICON Section 2 - Installation Important! It is essential that the personnel responsible for installing and servicing your machine, understand the following: 1. The installation and commissioning of your machine should only be carried out by a trained and authorised service technician.

  • Page 17: Connecting The Water Supply

    Dynamic water pressure at the stop-tap must be within the limits 200—600 kPa (2—6Bar). 2. Freshbrew & Espresso Machines: COTI/ICON machines fitted with a Oltre freshbrew brewer or CoEx® brewer must be connected to the water supply via a water filter.

  • Page 18: Connecting The Electrical Supply

    COTI / ICON Warning! If your Freshbrew or Espresso machine is connected to a water supply and used without a water filter as specified above, your warranty will be void. 3. Connect the flexi-hose supplied with your machine to the stopcock. Flush the water supply before connecting the machine.

  • Page 19: Commissioning Procedure

    Technical Manual Important: If any internal fuses become damaged or fail in any way they must be replaced by the correct fuse available from the manufacturer quoting the information written on the label adjacent to the relevant fuse-holder. Important: If the mains lead becomes damaged in any way it must be replaced by a lead available from the manufacturer.
  • Page 20 COTI / ICON Note: If you are using paper cups, first inspect each sleeve for damage to the cup rims. Damaged cups must not be used. 4. The cup turret mechanism will index the first available cups to the dispense position and drop the cup stack into the cup drop mechanism.
  • Page 21 Technical Manual 8. Check the display on the front of the machine to ensure that the water has heated to the correct temperature and that the machine is in standby mode. 9. All Models: Rotate soluble/freshbrew ingredient canister outlets to upright position. The bean canister needs to have the outlet slide in the closed position before removal.
  • Page 22 COTI / ICON 13.Ensure that the agitator is removed for any freeze dried products and the canister blanking bung is clicked into position. 14.Espresso Models: Close the outlet slide to seal the fresh beans canister outlet before removing the canister from the machine. Remove the canister lid.

  • Page 23: Setting Up The Carbonator Unit (Where Fitted)

    Technical Manual fitted correctly. Slide the container into position directly under the brewer with its lip outside the brewer cover. 18.All fitted monetary systems should be checked, note reader and cashless devices etc.. 19.Operate the machine through its complete range of selections to ensure that each vend is correctly dispensed.
  • Page 24 COTI / ICON Safety First! The CO bottle may be heavy. Always follow the correct procedure when lifting heavy objects. 3. Secure the CO bottle with the safety chain. Turn on the supply from the bottle and ensure that the regulator (2) is indicating a pressure of 35 PSI.

  • Page 25: Cup Drop Unit Set Up

    Repeat for syrup pump 2 using the Pump #2 icon. 9. Touch the Up one level icon to return the machine to standby mode. Empty the waste bucket and refit to the machine. 10.Test vend the carbonated drinks to ensure correct operation of carbonator unit.

  • Page 26: Stick Stirrer Adjustment (Where Fitted)

    COTI / ICON 2. Slide the locking lever (C) until the scrolls are in their widest position. 3. Select the correct step on setting ring (D) and using the locking lever, close the scrolls until they firmly grip the setting tool. Rotate...

  • Page 27: Warranty Card

    Technical Manual 1. The guide (1) is adjustable and has three possible positions. 90 mm • 105 mm • 115 mm (guide removed) • 2. Remove the three screws (2) and move the guide to the required position to suit the size of stirrer used.

  • Page 28: Section 3 - Navigation And Programming Mode

    COTI / ICON Section 3 - Navigation and Programming Mode 3.1 Navigation - COTI The COTI machine has a touchscreen where you Touch the icon of the option you require. For example: To select the Test menu; Touch the Test icon.

  • Page 29: Navigation - Icon

    Technical Manual 3.2 Navigation - ICON The ICON machine has a capacitive sensing keypad beneath the drink selection buttons. These are used to select the drink of your choice or to navigate the program menus in service mode. Display screen...

  • Page 30: Program Entry

    In certain configuration menus the current value is displayed against the item. Navigation between multiple pages is via a Next page icon and to return to a higher menu via a Up one level icon. Where a configuration parameter has been changed a Save icon maybe made...

  • Page 31: Accessing The Programming Mode

    Select again to remove the tick. When all the required options have been made select the Up one Level icon to return to the previous screen. 3.6.2 Radio Buttons These are used to turn functions On/Off or to Enable/Disable them , where only one of a multiple of selections can be selected.
  • Page 32 COTI / ICON 3.6.3 Value Increment These screens enable a value to be increased or decreased, in this example setting the Heater Tank Temperature. Use the—or + icons to increase or the decrease the value as required. Select Save to save and apply the new value.

  • Page 33: Section 4 - Customising The User Interface

    • COTI machine - refer to Section 4.2. • ICON machine - refer to Section 4.3. 4.1 Images The following are the types of images, and areas where they are displayed, that can be used to customise the User Interface: •...

  • Page 34: Image Locations - Coti

    COTI / ICON 4.2 Image Locations - COTI Key: Section Machine Status Message 4.15.4 Product Name Product Description Small Image Prices 4.15.6 Available Languages 4.15.2 Large Image Allergens, Nutrition Info 4.10 Accepted Credit Card Types 4.10.6 Accepted Bills Display 4.10.7 Display Coin Set 4.13.3...
  • Page 35 Technical Manual...

  • Page 36: Image Locations - Icon

    COTI / ICON 4.3 Image Locations - ICON The Drink Selection Menu is a printed graphic which corresponds to the Machine Configuration and identifies the drink types available from the machine. 4.3.1 Drink Selection Menu The printed menu graphics relate to the different model types available (Freshbrew or...
  • Page 37 Technical Manual 4.3.2 Display Screen When selecting a drink the strength and milk and sugar levels can be adjusted. These are interactive with the selection menu and are shown on the screen accordingly. An End of Vend video can also be displayed on this screen, refer to Section 4.6 for details. Sugar levels - adjustment Display Screen End of Vend video...

  • Page 38: Usb Stick Contents

    COTI / ICON 4.4 USB Stick Contents The images saved on the USB stick must be a particular size, in the right format and be located in the right file path. These are detailed below: 4.4.1 COTI Machines Image type...
  • Page 39 Technical Manual N.B. The other image and video types are copied across and selected for use in the same way. Select the required image type option to display the images available to be copied. For this example select the Large Product Images option to display the following screen.

  • Page 40: Select The Image For Display

    COTI / ICON 4.6 Select the Images for Display To apply the images or videos to the User Interface from those stored on the machine: From the Main Menu select Product Configuration and then Change products information to display the following screen.
  • Page 41 Select the image that will appear against the Espresso Premium menu option. 10. Select Previous page to return to the Espresso Premium screen. 11. The selected image file name is displayed on the Small Icon option as on the screen below.

  • Page 42: Remove Content From Machine

    User Interface. 13. Repeat the above procedure for each product: selecting the Product on the Change Products Information screen, select the Small Icon, and image file. 14. To apply other images to the other image types: •...

  • Page 43: Edit The Product Name And Description

    Technical Manual Select the images to be removed. With all the required images selected, select Remove Selected Files. On completion select Up one level to return to the Product Configuration screen. 4.8 Edit the Product Name and Description This enables the product and product descriptions that appear on the User Interface selection Menu to be added or changed.

  • Page 44: Configure Generic Content

    COTI / ICON Select Edit Translations to display the following screen with three options: • Option name • Product name • Product description Select Option name to display a local language keyboard. Type in the new name and select Enter.

  • Page 45: Standby Screen

    Technical Manual 4.10 Standby Screen This enables standby screens or videos to be displayed after the machine has remained idle for a set time. A set of different images can be selected that are displayed in turn on the User Interface. This can be Enabled or Disabled and a Transition Time (or idle time) entered after which the Standby Screens are displayed.
  • Page 46 COTI / ICON 4.10.3 Copy Standby Screen To use the Standby Screens they must first be copied onto the machine. Copy the required Standby Screen files onto a USB stick, refer to Section 4.5 for details of accepted file types, size and location.
  • Page 47 If only two images are used just these two will be displayed in turn. Select a Set icon to display the following screen. Enable or Disable this Set.
  • Page 48 COTI / ICON 4.10.5 Remove Standby Images This enables images to be removed from the Sets and therefore from display. Select Remove Standby Screens to display the following screen. Select the image to be removed and then Up one level to return to the Edit Standby Screen.
  • Page 49 Technical Manual 4.10.7 Accepted Bills Display This option enables the Notes that can be used to purchase a drink to be selected. The types that are selected are displayed on the User Interface for the consumer to see. Select Accepted Bills Display to display the following screen. Select the required Notes and then Up one level to return to the Standby Screen.

  • Page 50: Allergens

    COTI / ICON 4.11 Allergens This enables any allergens associated with the selected ingredient to be displayed on the User Interface when a drink containing the related ingredient is selected. From the Main Menu select Product Configuration Page 4/4 and then Allergens to display the following screen.

  • Page 51: Nutrition Info

    When complete touch the Up one level to return to the Specify Allergens to select the next ingredient. With all ingredient and allergens selected touch the Up one level icon to return out of the Allergen screens. 10. If this feature is enabled each time a drink is selected with an ingredient that has associated allergens these will be displayed for the consumer to see.
  • Page 52 COTI / ICON There are two ways to enter the nutrition value of the selected drink: • Calculate Info This enables the nutritional value of each ingredient in the machine to be entered and is used to calculate the overall value of that drink. For example if you select:...
  • Page 53 Technical Manual Using the values found on the ingredient packaging enter these against the options on this screen. A numeric keypad is displayed for the value entry. Enter these values for each ingredient. 4.12.2 Pre-defined Info To use this feature Ingredient Set-up need not be se up, see Section 5.7.1 for details. The Nutritional values of each ingredient must also be known, these are normally found on the ingredient packaging.

  • Page 54: Operator Manuals

    COTI / ICON 4.13 Operator Manuals This feature enables the machine Manuals to be loaded onto the machine and viewed by the engineer on the screen. From the Main Menu select System Settings Page 1/3 and then Operator Manuals to display the following screen.
  • Page 55 Technical Manual 4.15.2 Language The machine can be set up to display the drink selection and any text to be displayed in a choice of languages, enabling the consumer to view the drinks in a language they can understand. The languages made available are displayed at the bottom of the User Interface as circular flag icons or as text of the relevant country.

  • Page 56: Section 5 - Engineer's Program

    COTI / ICON Section 5 - Engineer’s Program The Engineer’s Program enables the machine to be configured, and sales and diagnostic information viewed. The machine is supplied with default configurations for minimum setup time, however some setup is required and certain settings can be adjusted for specific consumers and their preferences.
  • Page 57 Technical Manual enables the touch-keys on the drink selection interface Keypad and the buttons on the service keypad to be tested Coin Return Motor runs the motor Cup Drop drops a cup Test Page 2/2 (Section 5.5.9) Display illuminates the screen and touch-key lights Door Lights runs a sequence of tests on the door illuminations CoEx Module...
  • Page 58 COTI / ICON Product Configuration Page 2/4 (Section 5.7.6) Selection Timers enables the recipes of each drink to be adjusted enables a name to be selected for Still Syrup pump and Custom Selection Names Soup drinks enables the selection of drinks available, the number of...
  • Page 59 Technical Manual System Settings Page 1/3 (Section 5.11) Operator Manuals enables manuals to be viewed on the screen enables the drinks selection to be configured for ADA Mode disabled users enables machine info to be recorded and displayed on Machine Information the screen if the machine becomes inoperable Machine Id enables the machine’s Id to be changed...
  • Page 60 COTI / ICON Main Menu Page 2/2 enables access to the machine to be restricted, codes Security Codes (Section 5.12) for Engineer & Operator access, & Jug & Free Vend enables the setup of procedures that the machine Timed Events (Section 5.13) automatically carries out.

  • Page 61: Main Menu

    Technical Manual 5.2 Main Menu This is the top level menu in the engineering program and enables access to all programming / configuration sub menus. 5.3 Data Recall This menu enables the engineer to view Non-Resettable and Resettable Sales Data, view data relating to Events and SureVend™...
  • Page 62 COTI / ICON 5.3.1 Non Resettable Sales Data This menu enables the engineer to view and record monetary and sales values. This data cannot be reset and will remain intact for the service life of the control board (or the back -up battery is removed).
  • Page 63 Technical Manual 5.3.3 Events This screen enables certain events which have occurred in the machine to be viewed. Power Losses displays a table listing the most recent occasions (10 maximum) when power to the machine was disconnected. Details of the Date, Time and Duration are displayed. Details of when the Last Data Clear, Last Vend, Last Clock Set and the Last Price Change were performed are display directly on this screen.

  • Page 64: Diagnostics

    COTI / ICON 5.3.7 Cup Vends This screen displays the total number of cup drop vends the machine has made. An option to Clear Data is available to reset the total, a warning is given before the data is reset.

  • Page 65: Test

    Technical Manual 5.5 Test This menu enables the engineer to test individual components and switch inputs to ensure correct operation. 5.5.1 Dispense Head This menu enables the engineer to test the operation of the dispense head mechanism, moving through all vend positions before return to its ‘home’ position. While the test is running the ‘test animation’...
  • Page 66 COTI / ICON 5.5.3 Components This menu enables the engineer to test the operation of individual or collective valves and motors on the components displayed. While the tests are running the ‘test animation’ accompanied by a Test Started message. On a successful completion of the test the screen returns to the Components screen.
  • Page 67 Technical Manual 5.5.3.3 Augers Use this option to test the correct operation of each individual ingredient motor. This test causes the ingredient canister auger to turn, remove the canisters before starting the test sequence. Important: DO NOT place ingredient canisters on the floor.
  • Page 68 Select Main Keypad to test the drink selection keypad the screen displays blank menu options. Press each touch-key on the drink selection interface (once only) a bleep and a flag icon appears against the touch-key pressed indicating that the touch-key is operating correctly. Touch each blank menu option to display a flag icon.
  • Page 69 Technical Manual 5.5.7 Coin Return Motor This menu enables the engineer to test the operation of the coin return motor. While the test is running the ‘test animation’ accompanied by a Please Wait message, on a successful completion of the test the screen returns to the Test screen.

  • Page 70: Price

    COTI / ICON 5.5.11.1 Home Brewer Use this option to ensure that the brewer is able to reset and return to the home position. 5.5.11.2 Espresso Valve Use this option to test the correct operation of the espresso valve. 5.5.11.3 Water Pump 1 and 2 Use this option to test the correct operation of the water pump or pumps as fitted to the machine.
  • Page 71 Technical Manual 5.6.2 Category Prices This option enables prices to be set for categories of drinks i.e. all coffee bean based drinks. 5.6.3 Entire Machine This option enables a single price to be set for all drinks from the machine. Enter the new price in the displayed value entry screen.

  • Page 72: Product Configuration

    COTI / ICON 5.7 Product Configuration This menu enables all aspects of the drinks to be adjusted, from temperature and ingredients to how they are dispensed and the management of water quality and waste.
  • Page 73 Technical Manual 5.7.1 Ingredient Setup This menu option enables the amount of product that is dispensed per vend to be weighed. The data collected, the amount of ingredient used per vend, can be used by a back-office stock system to determine the use and visit frequency requirements to restock/service the machine.
  • Page 74 COTI / ICON 5.7.1.2 Stock Management This option enables the use of the saved Canister/Grinder Calibration data by the Crane Vendmax route management tools to determine stock usage. This screen enables Stock Management to be Enabled or Disabled. 5.7.2 User Interface The next six options on this screen enable the User Interface to be customised, refer to Section 4—Customising the User Interface for more details.
  • Page 75 Technical Manual 5.7.4 Selection Timers This menu enables the drink recipes to be adjusted to suit individual preferences. Each drink available on the machine can be adjusted and each has default values. Selecting a drink displays the ingredients that make up the drink and timers to make the drink and are explained below: Select the drink from the Selection Timer menu to display the ingredients that make...
  • Page 76 COTI / ICON Auger Calibration To calibrate the augar, select a drink that contains Fresh Coffee from the Selection Timer screen. Select the Coffee option and then the Selection Timer to display the Timer screen to show the Timer figure.
  • Page 77 Technical Manual 5.7.8 Disable Selections This menu enables individual drinks to be temporarily disabled. Select the drinks to be removed (disabled) from the drink selection menu. A tick indicates the drink to be disabled. Select a ticked drink to enable the selection. 5.7.9 Token Enabled This enables the selection of those drinks that can be dispensed using a token.
  • Page 78 COTI / ICON 5.7.11 Cup Mechanism This enables the cup drop unit to be switched On or Off. If user’s own cups are to be used set this to Off to disable the cup drop unit, SureVend can still be used to monitor the dispense area and will not dispense drinks without a cup in the dispense area.
  • Page 79 Technical Manual Current State – Enable or Disable this feature. Filter Maximum Usage – specify the maximum number of litres through the filter, the default is 5000. Current Usage – this indicates current litre count. Max Usage Time – enables a set time period to be entered after which the change filter message is displayed.
  • Page 80 COTI / ICON CoEx No Coffee Failures - indicates the total number of vend failures, the number since the last reset and a reset option. Grinder Vend Counter - indicates the number of grinder vends and a reset option. CoEx Vend Counter - indicates the number of vends and a reset option.
  • Page 81 Technical Manual 5.7.17.3 Prevend Heat This enables the brewer components to be flushed through with hot water after a period of inactivity. This ensures the brewer components are warm and therefore the vend hot. Enabled/Disabled - to enable or disable the Prevend Heat option.

  • Page 82: Menu Setup

    A maximum of seven drinks can be offered on one menu if more are offered further menus (or Page 2/2) are displayed. The first option on this menu enables the position of a back icon to be positioned. Back Button Position - if the drink selection menu runs over to a second screen this option enables the Back Button to be positioned on the second screen.

  • Page 83: Free Vend

    Technical Manual Select new drink or select Empty. If left as Empty, the words Empty slot indicate that a blank space will appear on the consumer drink selection menu. Select Up one level to display the new selection on the Cateory screen. Select Save to save the change and return to the Menu Setup screen.
  • Page 84 COTI / ICON 5.10.2 Coin Mechanism This enables the coin mechanism fitted to the machine to be selected, including the options: No Coin Mechanism, for machines not charging for drinks. For machines not fitted with a coin mechanism other payment devices may be fitted.
  • Page 85 Technical Manual 5.10.9 Change Without Purchase This menu is only seen when a MDB Coin Mechanism is fitted to the machine and Enabled on the Coin Mechanism menu. The Change Without Purchase value specifies how and when the machine returns change to a consumer.
  • Page 86 COTI / ICON 5.10.13 Credit For Failed Vend This menu is only seen when a MDB Coin Mechanism is fitted to the machine and is Enabled on the Coin Mechanism menu. When a vend fails the machine can do one of two things: Return Change - The consumers change is immediately returned after a failed vend.

  • Page 87: System Settings

    Technical Manual 5.11 System Settings This menu enables the machine to be set up using the following menus. 5.11.1 User Interface The first two options on this screen enable the User Interface to be customised, refer to Section 4—Customising the User Interface for more details. •...

  • Page 88: Machine Information

    COTI / ICON 5.11.2 Machine Information This enables details of the machine and contact information to be entered. This information can be displayed on screen if the machine develops a fault and is inoperable. It enables an engineer to be contacted and the machine identified.
  • Page 89 Technical Manual Install Language – to install a new language it must be available on a suitable USB stick and file format. Remove Languages – this removes current languages installed on the machine. As a safe guard you cannot remove all languages from the machine. Service Application –...
  • Page 90 COTI / ICON 5.11.7.3 CA304 Data Type This menu determines whether the data will be displayed as Currency or Numeric. For example, assuming that the value of pound coins in the machine is £3.00, when set to Currency CA304 will read 300 in the DEX/DDCMP report.
  • Page 91 Technical Manual 5.11.10 Backup/Restore This enables a backup of the current configuration on the machine and the ability to restore the default or available configurations. Make New Backup - follow the on screen instructions to save the current machine configuration. Available Backups - this enables a default configuration or any available (as listed on this screen) to be used on the machine.

  • Page 92: Software Version

    This can be Enabled or Disabled and a Transition Time entered after which the machine reverts to normal vend mode. If this feature is enabled the consumer must select the My Code icon to display the My Code keypad. There are two possible codes: • Jug Vend •...

  • Page 93: Security Codes

    Technical Manual 5.11.17 Default Dispense Head Position This is the position of the dispense head after a vend, the following two options are available: Home - fully retracted into the machine. Fully Extended - remains extended in the vend position. 5.11.18 Buzzer Settings This enables the sounds when touching the screen buttons to be varied.

  • Page 94: Timed Events

    COTI / ICON Important: On no account should the first three codes be altered without first consulting your supervisor or manager. Enter Pin - this is the Supervisor’s pin enables the following pins to be changed. Change Engineer PIN - this displays and enables the pin to be changed, for entry into the Engineer’s program.
  • Page 95 Technical Manual Studying this example will provide an understanding of how timed events are created. Select Time of Day Events on the Timed Events screen. Select Free Vend to display the following screen. N.B. By default, four empty entries are available for free vend events. Additional events can be created by selecting Create New Event.
  • Page 96 COTI / ICON Set the start time to 10:30 and Save. Select End Time to display the End Time screen. Set the end time of 2:30 (14:30) and Save. Select Days Of Week and select on which days of the week Free Vend will be available.

  • Page 97: Leave Service Application

    Technical Manual 5.14 Leave Service Application This exits the Engineers Program and returns the machine to standby mode. Alternatively the machine door can be closed to exit the program and standby mode. 5.15 Machine Reboot This initiates a reboot of the machine: powers it down and then restarts it, all configurations are kept.

  • Page 98: Section 6-Service Keypad Functions

    COTI / ICON Section 6 - Service Keypad Functions The machines is fitted with a service keypad mounted on the rear of the door. It enables the Operator to carry out specific functions during routine cleaning and maintenance. N.B. During certain operations e.g. View Counters it is necessary for the operator to utilise the LCD mounted on the front of the door to access data.
  • Page 99 Technical Manual 6.5 Button - View Counters The View Counters button (5) enables the operator to access the Data Recall Menu. Entry into this menu allows the operator to view Non-Resettable and Resettable Sales Data, data relating to Timed Events, Identification Numbers of installed components and (if the feature is enabled) view SureVend™...
  • Page 100 COTI / ICON 6.10 Button - Machine Cool Down (Espresso Machines) This button enables an engineer to work safely on the Espresso module. When this button is pressed the hot water in the pressure system is replaced by 500ml of cold water.

  • Page 101: Section 7 - Technical Information

    Technical Manual Section 7 - Technical Information 7.1 Water Services The mains water supply provides water for the heater tank and the pressure system fitted to Espresso machines. Water enters at the rear of the machine through a solenoid operated inlet valve operating at 24V DC which opens or closes the water supply as required.

  • Page 102: Mixing System

    COTI / ICON To ensure a free flow of ingredient powder and granules, it is essential that they are kept completely dry. This is achieved by extracting steam from the mixing system using an extract fan. The electrical supply for the extract fan is 230V AC.

  • Page 103: Waste Level Probes

    Technical Manual The cup level is monitored by an electronic system. An infrared LED (cup sensor transmitter) is positioned in the cup assembly above the cup splitter with an infrared detector (cup sensor receiver) mounted directly opposite. The light emitted by the LED is detected when NO CUPS are present. With a stack of cups present, the beam is broken.

  • Page 104: Power Supply Units

    COTI / ICON 7.9.1 Coffee Brewing The coffee outlet elbow and baseplate are colour coded yellow and the belt is white (with black stitching). The chamber clamps down onto the base plate and filter, water and coffee is then dispensed. After the brew time (set in program) has elapsed a 24V DC peristaltic pump draws the coffee liquor through the filter and is pumped to a whipper chamber where it can be whipped if required before being delivered into the cup.

  • Page 105: Mains Filter

    Technical Manual 7.11 Mains Filter A mains filter, mounted on the rear panel, it prevents spurious voltages generated by the machine from reaching the mains supply. 7.12 Coin Mechanism Transformer (Optional Extra) The coin mechanism transformer converts 230V AC to 24V AC for Executive protocol type coin mechanisms and cashless systems.
  • Page 106 COTI / ICON...

  • Page 107: Section 8- Espresso System

    Technical Manual Section 8 - Espresso System Espresso machines are capable of producing high quality espresso based drinks through the unique CoEx® brewer unit either independently (Espresso, Americano) or in conjunction with soluble product (Cappuccino, Caffe Mocha etc). The machine will also vend high quality freshbrew coffee from pre-ground product.
  • Page 108 COTI / ICON 3. Flow Meter As water flows through the system, the flow meter sends pulses back to the control board. 4. Vibration Pump/s - 230V AC When a drink is selected the pumps switch on at the appropriate moment until the required amount of water has been pumped through the system.
  • Page 109 Technical Manual 8.2.1 Water Flow Diagram...
  • Page 110 COTI / ICON...

  • Page 111: Section 9- Dispense Pipe Lengths

    Technical Manual Section 9 - Dispense Pipe Lengths There are three sizes of pipe used on an Infinity machine which can be replaced by the Operator: • CoEx Espresso Brewer = 4mm white silicone. • All others = 6mm. 9.1 To replace pipes Open cabinet door and extend the delivery head by pressing 8 on the service keypad.
  • Page 112 COTI / ICON...

  • Page 113: Section 10 - Diagnostics And Maintenance Procedures

    Technical Manual Section 10 - Diagnostics and Maintenance Procedures 10.1 Diagnostics The following pages list the error messages that may be displayed, diagnostics messages accessed via the engineers program and fault descriptions. For further help and advice please contact the Crane Merchandising Systems Technical Support Helpline on 01249 667323.
  • Page 114 COTI / ICON Error Message Fault Description Additional information No Monetary Device Machine is configured for There is at least one zero priced item or an incorrect monetary free vend item so vending is possible. device, or the device is not responding.
  • Page 115 Technical Manual Error Message Fault Description Additional information Mug Sensor SureVend Error Mug sensor blocked If there is nothing present in the cup since bootup station. Then, either the mug sensors are misaligned or sensors are faulty. The machine will be taken out of service if this error occurs.
  • Page 116 COTI / ICON Error Message Fault Description Additional information No Water Available Main boiler unable to fill The error will be raised if the fill operation up in required amount of continues for more than 20 seconds. time. However, if the machine is able to...
  • Page 117 Technical Manual Error Message Fault Description Additional information Card Reader No Comms The MDB card reader is not responding to commands. Card Reader Manuf Trans The card reader reports that Error there is a manufacturer’s transient error. Card Reader Comms Error The card reader reports that there is a communications error.
  • Page 118 COTI / ICON Error Message Fault Description Additional information Power save mode Machine is in power save Water in both the boilers is maintained at a mode. lower temperature to conserve power. Boiler heating The machine is heating This message will be removed once...

  • Page 119: Heater Tank De-Scale Procedure

    To maintain correct water levels and water temperature the heater tank must be inspected regularly and if necessary be de-scaled. To ensure long and trouble-free operation Crane Merchandising Systems recommend that all machines have a water filter fitted. There are a number of ways of de-scaling the heater tank. The tank can be removed and scraped out with a blunt tool but it can also be left inside the machine and a de-scaling agent introduced into the tank.

  • Page 120: System Drain Down - Espresso Machines Only

    COTI / ICON 10.3 System Drain Down - Espresso Machines Only Should it become necessary for the engineer to do any work on the Espresso water system it is very important that the following sequence is followed to ensure safe working as well as correct system fill and heating when the machine is powered up.
  • Page 121 Technical Manual 10.3.3 Removing the module for maintenance N.B. It is not necessary to remove the module to drain the system down. To remove the module for maintenance proceed as follows: Close the fresh beans outlet slide and remove the fresh beans container along with the fresh ground coffee canister.

  • Page 122: Coex Brewer/Bean Grinder Maintenance - Espresso Machines

    Voce Operators Manual - Part No. PR10908000. 10.4.1 CoEx® Brewer/Grinder Blades - 50,000 Vend Service Crane Merchandising Systems recommends that the brewer unit and bean grinder is serviced by an authorised engineer after every 50,000 vends.
  • Page 123 Technical Manual Carefully unclip the wiper arm from the brewer unit and place to one side. Remove the filter assembly from the brewer. Holding the filter assembly as shown, turn the locking ring anti-clockwise to its open position, indicated by the two arrows. Carefully remove the old filter unit down and out of the CoEx®...
  • Page 124 COTI / ICON Take the new lower piston and cylinder assembly from the service. Before assembling the unit to the swing arms/ filter holder assembly, ensure that the lower piston (a) is at the top of its stroke as shown in the photograph.
  • Page 125 Technical Manual 10. Ensure the plastic washer (a) if fitted is placed correctly over the input shaft (long side) as shown. Re-assemble the front and rear brewer panels to the central piston chamber/swing arms assembly using the three retaining screws/locknuts. Check and ensure that the brewer release lever mechanism operates correctly.
  • Page 126 COTI / ICON 14. Moving to the machine remove the ‘O’ ring (a) from the water inlet pipe and discard. Fit the ‘O’ ring included in the service kit onto the inlet pipe. Ensure that the new ‘O’ ring is seated correctly.

  • Page 127: Section 11- Electrical/Electronics Information

    Technical Manual Section 11 - Electrical/Electronics Information The diagrams shown on the following pages illustrate the layout of and the connections between the electrical and electronic components within Infinity and Infinity Touch machines. The following diagrams are common to all machines except where stated. 11.1 Touch Screen—COTI...

  • Page 128: Touch Screen-Icon

    COTI / ICON 11.2 Touch Screen—ICON...

  • Page 129: Control Board-Atlas H Board

    Technical Manual 11.3 Control Board—Atlas H Board The Control Board is the main controller for all of the machines functions. The board is located inside the door behind the monetary cover. To gain access to the board:- Switch off the power to the machine and open the front door. Loosen the securing screws and remove the monetary cover.

  • Page 130: Control Board Connections-Atlas H Board

    COTI / ICON 11.4 Control Board Connections —Atlas H Board The diagram below and table opposite illustrate the connections between the control, IRDA and LED boards.
  • Page 131 Technical Manual...

  • Page 132: Input/Output Board

    COTI / ICON 11.5 Input/Output Board The input/output board is located at the top RH side of the machine. It is mounted onto the rear of the cabinet and can be accessed by removing the ingredient canisters and the RH boiler cover.

  • Page 133: Input Circuit 1

    Technical Manual 11.6 Input Circuit 1...

  • Page 134: Input Circuit 2

    COTI / ICON 11.7 Input Circuit 2...

  • Page 135: Output Circuit 1

    Technical Manual 11.8 Output Circuit 1...

  • Page 136: Output Circuit 2

    COTI / ICON 11.9 Output Circuit 2...

  • Page 137: Power Circuit-Instant & Freshbrew Machines

    Technical Manual 11.10 Power Circuit - Instant and Freshbrew Machines...

  • Page 138: Power Circuit-Espresso Machines

    COTI / ICON 11.11 Power Circuit - Espresso Machines...

  • Page 139: Heater Circuit

    Technical Manual 11.12 Heater Circuit The water temperature in the Main Boiler and the Pressure Boiler (B2C machines) is controlled by a thermistor probe. This has a variable resistance – high resistance when cold, low resistance when hot. The thermistor probe is in contact with the water and continuously monitors the water temperature.
  • Page 140 Visit the Tech Zone on our website to find this and other manuals and technical information for the complete Crane machine range. www.cranems.co.uk/technical/ CRANE MERCHANDISING SYSTEMS ® Pipsmore Park, Bumpers Farm Industrial Estate, Chippenham, Wiltshire, SN14 6NQ Tel: +44 (0)1249 44807 Fax: +44 (0)1249 444819 Email: sales@cranems.co.uk Website: www.cranems.co.uk...

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