SendQuick Alert Product Installation Manual

Product Installation Guide
Product Overview Product Setup
Prior to set up of the sendQuick SMS appliance gateway, it is absolutely necessary to familiarise yourself with the hardware set up information as
documented in the Product Information Guide. Please refer to the sendQuick user manual for a comprehensive list of system set up instructions.
PREREQUISITES
Power Socket / Source / Point
SIM Card (Pre-paid or Post-paid from any operator)
Monitor and Keyboard (applicable to Desktop Editions sendQuick Alert, sendQuick Alerter & sendQuick Enterprise)
Guide To Using The Modem
2G Modem
Antenna
USB Connectors
SIM Card Slot
3G Modem
Antenna
Main Antenna Connector
SIM Card Slot
Auxiliary Antenna Connector
Power Adaptor
Contact Us
TALARIAX PTE LTD
76 Playfair Road #08-01 LHK 2 Building Lobby 1 Singapore 367996
Tel: +65 6280 2881 Fax: +65 6280 6882
Email: info@talariax.com Support: support@talariax.com
Website: www.talariax.com
Copyright © 2001 - 2015 TalariaX Pte Ltd. All Rights Reserved. sendQuick product name is a registered trademark of TalariaX Pte Ltd, a company incorporated in the Republic of Singapore.
Troubleshoot
RJ 45 Cable / LAN Cable IP Address / Netmask / Gateway IP
1. It is important that you do not place the modem's antenna
on/near any machines. Place the antenna on metal surfaces like
the top of the server rack or non-machine surface.
2. The modem LED indicator should blink to indicate normal
operation (blink in a regular interval). If the LED indicator is not
blinking, it could be due to the following errors:
a) The external antenna is not connected
Please ensure the external antenna is connected to the main
antenna connector.
b) The SIM Card PIN number is not disabled
Please remove the SIM card from the modem and transfer it
to a mobile phone. Go to the mobile phone's Menu>Security
Settings>Disable PIN (This is to disable the PIN in the SIM card, if
any)
c) The SIM Card cover is not properly covered and the SIM Card
is not properly inserted
Remove the insert the SIM Card and ensure that the GSM
modem cover is properly covered
d) The modem is not connected properly
Please remove the modem and the USB cable from the
system (wait for 20 seconds) and subsequently plug in the
modem again. (This is to allow the modem task to restart when
the modem is plugged in)
3. If you intend to remove the SIM Card from the modem for
USB Connectors more than a day, please detach the modem and USB Cable from
the system.
4. Should you use more than two GSM modems, please use the
USB Hub which has an external power supply. The external
power supply from the USB Hub must be connected and turned
on, to ensure sufficient power to the multiple USB modems.
5. Please connect both ends of the USB connector to the USB
slots on the sendQuick® server.
Contact Us Product Overview
Hard Disk Activity Indicator
Product Setup
Network Connector
Power Status Indicator
Power On Button
Power Input Connector
Front View
Network Ports USB Ports
USB Ports Serial & VGA Ports
Console Port
Front Panel & Configuration Buttons
Power/Status/Hard Disk Activity Indicators
Front View
Network Ports
USB Ports
Console Port
Front Panel & Configuration Buttons
Power/Status/Hard Disk Activity Indicators
Front View
Product Installation Guide
Troubleshoot Contact Us
Alert
Alerter
Enterprise
Eth0 Eth1
USB Ports
USB Ports
Serial & VGA Ports
Serial Ports
Rear View
Alert Plus
ConeXa 100
Communications
Power On/Off Switch
Power Connector
Rear View
Avera
Entera
ConeXa 300
Serial & VGA Ports
USB Ports
Power On/Off Switch
Power Connector
Rear View