Martin MDV12P Operation Manual page 19

MARTIN ® LIMITED WARRANTY FOR MDV SERIES GRAVITY VENT GAS HEATERS
Bismar incorporated warrants material and workmanship of your new Martin ® Gravity Vent heater against defects. This Limited
Warranty is effective from original date of purchase and applies to the original purchaser of the heater provided it was purchased
through an authorized Martin ® products dealer. This factory warranty is non-transferable and may not be extended in any way by
our representatives. This warranty covers new products only which have not been altered, modified nor repaired since shipment
from the factory.
This LIMITED WARRANTY applies to normal residential use only.
LIMITED WARRANTY APPLICATION AND COVERAGE :
- 1 year coverage from defect and/or workmanship on all parts.
- Original owner: Lifetime replacement coverage of the combustion chamber: (against deterioration of weld integrity or defects
and castings).
- Not covered: All labour costs.
Shall your heater or a component be defective, contact our customer service and make sure you have the following information
necessary to your warranty claim treatment:
- Bill of sales and name of dealer. Serial number and model number as indicated on the rating plate on back of unit.
Nature of the defect and any relevant information.
This appliance must be installed by a licensed, authorized service technician or contractor. The installation must be done in
accordance with the installation instructions provided with the product and all local and national building and fire codes.
Any defect or damage caused by any alteration or the use of unauthorized parts or others than original parts void this warranty.
This Limited Warranty does not cover any scratches, corrosion, warping or discoloration caused by over firing or exposure to
chemicals or ones in the environment or the use of abrasive and/or chemical cleaners. This warranty does not cover damages
caused by misuse, alteration, neglect, improper installation, lack of maintenance, accidents or failure to perform normal and
routine maintenance and inspection, accident during transportation, power failures, downdrafts, or venting problems.
This warranty is limited to the repair or replacement of parts at no charge which prove to be defective under normal domestic
use and service and which on examination shall indicate to Bismar's satisfaction they are defective. Only original parts from the
manufacturer must be used for repair or maintenance. The manufacturer may require the return of defective part or that digital
pictures be provided to support the claim.
Defective parts will be replaced free of charge during the warranty coverage from date of purchase with reasonable proof of
purchase and date. Parts returned for investigation must be shipped "Prepaid". Parts under warranty will be returned to the
purchaser "Prepaid". This warranty does not cover labor charges for replacement or repair of parts under the warranty coverage
of warranted parts. No labour costs wether during part warranty coverage, or travel expenses, is covered.
Repair work covered by the warranty, executed at the purchaser's domicile by an authorized qualified technician requires the prior
approval of the manufacturer. Any service call related to an improper installation is not covered by this warranty.
There are no other expressed warranties except as set forth herein and any implied warranties of merchantability and fitness in
duration to the period of coverage of this expressed written Limited Warranty.
Bismar will not be liable for any special or indirect cause or consequence related in connection with the sale, installation, use,
damage, return or replacement of its equipment, and no such representations are binding on Bismar incorporated.
Some states, provinces or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations
on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific
rights, and you may also have other rights that may vary from state or province to province.
If unit or defective parts are required to be returned, please contact our customer service for a return
authorization number prior to ship. Any merchandise shipped to our plant without an authorization will be
refused automatically and returned to sender. Refer to coordinates on front page of this manual.
CONDITIONS AND EXCLUSIONS
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rev. 6/16