Crexendo CX350 Quick Reference

Hardware Overview
LEDs
1. Power Indicator: Steady green when power is on, blinking green when a call is ringing.
2. Line Keys
Steady green: During a conversation, or after handset is picked up prior to making a call.
Blinking red: A call is ringing.
Off: Line is Idle (not in use).
Place a call
Three ways to make a call:
1) Handset: Pick up the handset; enter the number, and then press the Send softkey or
press .
2) Speaker : Press
or the line keys; enter the number, and then press the Send
softkey or press .
3) Headset : Press ; enter the number, and then press the Send softkey or press
Note: You can also use Contacts or Call log to dial the number you want.
Place the call using one of the three ways mentioned above.
End a call
To end a call in three different modes:
1) Handset: Hang up the handset or press the Cancel softkey.
2) Speaker: Press
, or press the Cancel softkey
3) Headset: Press the Cancel softkey.
Answer a call
1) Handset: Pick up the handset;
2) Speaker: Press
3) Headset: Press
Note: You can also reject the call using Reject soft key.

Redial

Press to redial the last call that was dialed.

Hold

Press or press the Hold softkey during a call to place the caller on hold.
Press or Resume softkey or blinking line key to resume the call.
Call Transfer
Blind Transfer
a. Press or Transfer softkey during a call. The caller will be placed on hold.
b. Enter the number that the call is to be transferred to.
c. Press or the Transfer softkey to complete the transfer.
Attended Transfer
a. Press or Transfer softkey during a call. The caller will be placed on hold.
b. Enter the number the call is to be transferred to, and press the Send softkey or
c. When the person answers, make the introduction, then press
Transferring a call directly to another extension's voice mailbox
a. Press or Transfer softkey during a call. The caller will be placed on hold.
b. Enter *10 plus the extension of the voice mailbox the call is to be transferred to.
c. Press or the Transfer softkey to complete the transfer.
Call Conference
.
a. Dial the first party. When they answer, press
b. Dial the second party. After they answer, press
parties will now be connected.
c. To add more parties (up to 4), repeat step b.
Call Mute
Press to mute the microphone during a call.
Press again to un-mute the conversation.
;
.
or Conference softkey.
or Conference softkey again. All
.
or Transfer softkey.