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DMNG PRO100
User Guide
Document version: Rev G
DMNG PRO v2.5.x
08/2015 - Customer Services

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Summary of Contents for AVIWEST DMNG PRO 100

  • Page 1 DMNG PRO100 User Guide Document version: Rev G DMNG PRO v2.5.x 08/2015 - Customer Services...
  • Page 2: Copyright And Trademarks

    Copyright and Trademarks This user guide and its content are the property of AVIWEST. It is forbidden to copy, disclose, or reproduce either the whole document or any part without AVIWEST’s prior written agreement. DMNG® is a trademark of SAS AVIWEST. All other trademarks are the property of their respective owners.
  • Page 3: Contact Us

    Contact us Should you have any question or require any complementary information, feel free to contact AVIWEST’s technical support team. Worldwide APAC support@aviwest.com supportasia@aviwest.com +33 (0) 2 56 56 50 18 +852 3580 8964...
  • Page 4: Table Of Contents

    Table of Contents Copyright and Trademarks ......................2 Compliance with Laws and Regulations ..................2 How to read this document? ...................... 2 Contact us ........................... 3 Overview ....................7 DMNG System Overview ......................8 DMNG PRO Overview ......................... 9 Front Panel ................................10 Rear Panel ................................
  • Page 5 Forwarding a Video ........................28 Selecting a Studio ..............................28 Choosing the File to Send ............................ 28 Managing Studio Profiles ......................30 Adding a Studio Profile ............................30 Editing a Studio Profile ............................30 Deleting a Studio Profile ............................31 Configuring a DMNG Manager Profile ..................
  • Page 6 Note on Cables ........................... 2 Hardware Specifications ......................3 Troubleshooting Table........................ 6 Error Messages ..............................6 Network Connection Error Messages ........................8 Glossary ....................9...
  • Page 7: Overview

    Overview DMNG System Overview DMNG PRO Overview Main Menu Overview Settings Menu Overview Status Menu Overview...
  • Page 8: Dmng System Overview

    DMNG System Overview The DMNG system, Digital Mobile News Gathering, is a video uplink solution designed by AVIWEST to stream live and recorded video content over various network connections. Dedicated to stream videos over satellite connections using a portable satellite broadband terminal such as BGAN, THURAYA or KA-SAT, the DMNG PRO100 can also stream over other networks: Wide Area Network (WAN), Local Area Network (LAN) or Wi-Fi.
  • Page 9: Dmng Pro Overview

    DMNG PRO Overview This section aims to present the DMNG PRO to the on field users and to people in charge of configuration and maintenance, called studio technicians throughout this user guide. Designed for on field users who should be focused on the video content they produce and not on their equipment, the DMNG PRO is very easy to use thanks to its user-friendly touchscreen.
  • Page 10: Front Panel

    Front Panel The connectors for the headphones and the microphone are 3.5mm mini jack connectors designed to use the Intercom function. The DMNG PRO only supports exFat and Fat32 SD cards, SD cards formatted in NTFS are not supported. We recommend using at least class 4 SD cards. LED Statuses Green blinking: The DMNG PRO is encoding the video signal...
  • Page 11: Video Sources

    The SMA connector is designed to connect an external Wi-Fi antenna complying with the specification mentioned in Hardware Specifications / WiFi Please note that the DMNG PRO does not support USB keys formatted in NTFS. Video Sources The DMNG PRO has the following video input connectors: ...
  • Page 12: Network Connections

    Network Connections Thanks to its network interfaces and its built-in WiFi modem, the DMNG PRO can connect to various networks. The table below summarizes the network interfaces and devices and their use. Transport Icon Network interface Connection protocol  WAN/LAN 2 RJ-45 Ethernet ...
  • Page 13: Package Content

    The DMNG PRO100 is delivered with:  1 x 15V AC/DC adapter and power cord Caution: Only use the AC/DC adapter and the power cord provided by AVIWEST. Using another AC/DC adapter and power cord can damage the device and makes void the warranty.
  • Page 14: Main Menu Overview

    Main Menu Overview After booting, the main menu appears on the touchscreen. In the upper area, various indicators show the connection to Studio status, the active network connections, the free space on the SD card and the battery level. Three buttons give access to the three main functions: ...
  • Page 15: Settings Menu Overview

    Settings Menu Overview To access the Settings menu, click on . From the DMNG PRO Settings menu, you can: Modify the system settings Manage the mass storage devices Manage Studio profiles Configure the video settings Configure the network interfaces Status Menu Overview The Status menu lists the network interfaces and their status.
  • Page 16: General Information

    General Information From the last page of the Status menu, you can see: The input voltage. The identifier, which is the name given to the DMNG PRO. The hardware identifier. The product version is the firmware version number.
  • Page 17: On Field Use

    On Field Use Mounting the DMNG PRO onto the camera Getting Started Streaming a Live Video Recording a Video Forwarding a Video Managing Studio Profiles Configuring a DMNG Manager Profile Configuring a BGAN Terminal Configuring Video Settings Configuring the Network Interfaces via the DMNG PRO Managing Mass Storage Devices Modifying System Settings...
  • Page 18: Mounting The Dmng Pro Onto The Camera

    This section is intended for the on field users. It aims to provide instructions to mount the DMNG PRO, to use its three main functions, Live, Store and Forward, and to modify settings from the touchscreen. CAUTION - Precautions for use ...
  • Page 19: Getting Started

    Getting Started Important Recommendations When connected to wireless networks, the DMNG PRO emits microwaves that can interfere with other electronic devices. Warning - Safety precautions Do not use the DMNG PRO in any place where the use of mobile phones is usually banned: airplanes, hospitals, and areas with a potentially explosive atmosphere (e.g.
  • Page 20: Setting The Video Source

    For more details about the network connections, see Network Interfaces Status.  Go back to the main menu.  Click on  Click on "SafeStreams Connect". ▷ Once the DMNG PRO is connected to a server, the LINK LED turns green and an icon appears in the upper left corner of the screen.
  • Page 21: Streaming A Live Video

    Streaming a Live Video Live profile Receiving Studio (can be assigned by DMNG Manager) Store profile for the Auto-record Start button Auto-record button Preview button What is a Live profile? The Live profile determines the video resolution for the output, besides other parameters. The video resolution can be automatically adapted to the network performance.
  • Page 22: Selecting A Studio

    Selecting a Studio  Select a Studio profile from the list. To add a Studio profile, see Managing Studio Profiles.  If your DMNG ecosystem includes a DMNG Manager, you do not have to select a re- ceiving Studio, it will be automatically assigned by the DMNG Manager.
  • Page 23  Environment: Checks the device environment (network connection, SD card presence and format validity…).  Video sync: Checks the video input signal validity.  Connection: Checks the connection to the Studio.  Bandwidth: Tests the bandwidth of the available networks. If some checks failed, please see Troubleshooting Table for more details.
  • Page 24: Stopping The Live

    is only available when the Auto-record is deactivated.  Click on to check the IP address of on each link and its upload speed. Stopping the Live Click on to stop the Live and confirm by clicking on YES. ▷ You can now turn off your video camera. If you turn off the camera before stopping the Live, you may face issues later in using the Live function.
  • Page 25: Recording A Video

    Recording a Video What are the Operating Modes of the Store function? The STORE function allows recording a video on an SD card. This function has two operating modes :  The normal mode, for which the video is recorded in an MP4 file; ...
  • Page 26 Before recording, the DMNG PRO performs some basic checks:  Environment: Checks the device environment (SD card presence and format validity…).  Video sync: Checks the video input signal validity. If some checks failed, please see Troubleshooting Table for more details. The recording then starts automatically.
  • Page 27: Stopping The Recording

    Stopping the Recording Click on to stop the recording. Click on YES to confirm that you want to stop recording. ▷ The video file is recorded onto the SD card. If you have activated the Progressive Forward function, please wait after stopping the Recording up to see the Forward "Validating"...
  • Page 28: Forwarding A Video

    Forwarding a Video Selecting a Studio  If you have not to connect to the DMNG Manager, select a Studio profile from the list. To add a Studio profile, see Managing Studio Profiles.  If your DMNG ecosystem includes a DMNG Manager, you do not have to select a receiving Studio, it will be automati- cally assigned by the DMNG Manager.
  • Page 29  Studio  File name and size  Progress bar (i.e. the percentage already sent) Note: You can stop the transfer at any moment by clicking on The transfer then stops. You will be able to restart the Forward exactly where it stopped. When you forward a file recorded with a fragmented profile, the mp4f file is received by the Studio even though the transfer has been stopped before its end.
  • Page 30: Managing Studio Profiles

    Connection Settings of the DMNG Web Studio to which you want to connect to) o Channel (each Studio has 4 channels) o Username: the default value is aviwest o Password: the default value is safestreams ⑥ Click on ▷ This Studio profile now appears in the list of studios.
  • Page 31: Deleting A Studio Profile

    Deleting a Studio Profile ① Click on ② Click on "Profile". ③ Click on "Studio". ④ Select the Studio that you want to delete. ⑤ Click on ⑥ Confirm by clicking on YES. ▷ The Studio has been deleted. Configuring a DMNG Manager Profile If your DMNG ecosystem includes a DMNG Manager, you have to configure a profile for the DMNG Manager so that the DMNG PRO can connect to it.
  • Page 32: Configuring A Bgan Terminal

    Configuring a BGAN Terminal You can configure Hughes 9201 and Explorer 710 BGAN terminals automatically directly from the DMNG PRO. Please note that if your BGAN terminal is an Explorer 710 with a software version 1.04, please refer to the document Configuring an Explorer 710 available on our Extranet.
  • Page 33: Configuring Video Settings

    Configuring Video Settings You can configure video settings directly from the DMNG PRO. Setting the Video Source ① Click on ② Click the Video button. ③ Click in the video source field. ④ Select a video source from the list. Note: The Pattern is a color test pattern with a 1kHz audio frequency on the right line and the left line.
  • Page 34: Configuring The Network Interfaces Via The Dmng Pro

    Configuring the Network Interfaces via the DMNG PRO You can configure the network interfaces either from the Status menu or from the Settings menu. Configuring the Ethernet Interfaces For the Ethernet 1 interface, only two configuration modes are available: STATIC or DHCP. In DHCP mode, you cannot modify the IP address assigned to the interface.
  • Page 35 Scanning the Available WiFi Access Points ① Click the "Scanning" button. ▷ Please wait during the scanning process. The DMNG PRO then displays the list of the availa- ble WiFi access points. ② Select a WiFi access point from the list. ③...
  • Page 36: Configuring A Wifi Access Point

    ⑤ Click the "Connection" button. ▷ Please wait during the connection process. The DMNG PRO is then connected to the selected WiFi network. ⑥ Go to the Status menu to check the connection status of the WiFi interface. Configuring a WiFi Access Point To connect the DMNG PRO to a WiFi access point it has never connected to before, you have to configure it: ①...
  • Page 37: Controlling The Dmng Pro Remotely From A Smartphone

    For instance is your IP address is 192.168.30.10, you have to enter 192.168.30.10:8888/ ⑬ Enter the login and password : Login: aviwest Password: dmngpro ▷ The user interface appears on your smartphone. You can now control the DMNG PRO from your smartphone.
  • Page 38: Managing Mass Storage Devices

    Managing Mass Storage Devices Deleting a File Stored on the SD Card To delete a file stored on the SD card: ① Click on ② Click on "MASS-STORAGE". ③ Click the "Delete" button. ④ Choose the file you want to delete. ⑤...
  • Page 39: Modifying System Settings

    Modifying System Settings Updating the Firmware Updating the Firmware from the DMNG PRO To update the firmware from your DMNG PRO, you first have to download and save the .fw file on the root an SD card or on a USB key. ①...
  • Page 40: Generating A Report

    ④ Click the "Report (SD)" button. ▷ A green tick indicates that the report is saved on the SD card. ⑤ Send the generated report by email to support@aviwest.com. ▷ The report is a binary file that you cannot read.
  • Page 41: Setup And Advanced Configuration

    Setup and Advanced Configuration Web Configurator Overview Setting up the DMNG PRO Configuring Advanced Settings Controlling the DMNG PRO Remotely...
  • Page 42: Web Configurator Overview

    This section is intended for studio technicians who are in charge of setting up, configuring and maintaining the DMNG PRO. CAUTION – Maintenance Any intervention, maintenance, or repair non-approved by AVIWEST may damage the equipment and will void any warranty. Do not try to open the DMNG PRO. Web Configurator Overview The Web configurator is a configuration tool designed to set up the DMNG PRO and to configure its advanced settings.
  • Page 43: Setting Up The Dmng Pro

    Setting up the DMNG PRO Before the first use, you have to set up the DMNG PRO from the Web configurator. Prerequisites To perform the setup configuration, you need a computer with a web browser, we recommend using the DMNG Studio receiver server and Chrome. ①...
  • Page 44: Connecting To The Web Configurator

    For instance, if the DMNG PRO IP address is 192.168.1.172 you have to enter: http://192.168.1.172:8888/ ④ Enter the login and the password below to access the Web configurator. o Login: aviwest o Password: dmngpro Adding a Studio Before using the DMNG PRO on field, you have to enter a receiving Studio, see Managing...
  • Page 45: Configuring Advanced Settings

    Configuring Advanced Settings Prerequisites Before configuring settings via the Web configurator, you have to: ① Turn on the DMNG PRO. ② Ensure that the DMNG PRO is connected to the Internet. ③ Open the Web configurator. (See Connecting to the Web configurator.) ④...
  • Page 46: Managing Studio Profiles

    IP address or a hostname o Port number assigned to the Studio o Channel (each Studio has 4 channels) o Username: the default value is aviwest o Password: the default value is safestreams ④ Click the "SAVE CONFIG" button.
  • Page 47: Configuring Bgan Profiles

    ⑤ Tick the "Geolocation" checkbox to enable the Geolocation of the DMNG PRO. ⑥ Tick the Auto-connection checkbox to enable the DMNG PRO to connect to the DMNG Manager on starting. ⑦ Click the "SAVE CONFIG" button. Configuring BGAN Profiles From the BGAN tab, you can configure profiles for Hughes 9201, Hughes 9211 and Explorer 710 BGAN terminals.
  • Page 48: Managing Live Profiles

    Managing Live Profiles A Live profile is a set of parameters mostly related to video and audio encoding. Be aware that the audio and video encoding settings are crucial to the transmission reliability and affect the quality of the video received by the DMNG Studio. The DMNG PRO comes with two preset Live profiles: INTERVIEW and QUALITY.
  • Page 49 o Data consumption The video bitrate and/or the redundancy percentage impact the data con- sumption.  the networks performance on the shooting location (available bandwidth, dead zones…). Max Redundancy Percent To reduce the probability of packet losses and increase the reliability of the transmission, you can set the maximal redundancy as a percentage of the audio and video bitrates (only for Live profiles with STANDARD bonding mode as well as for Live profiles with KA bonding mode configured with the VBR bitrate mode).
  • Page 50 ** 10000kbps is the maximal video bitrate for HD video resolution. However, if the auto- record is activated, the maximal video bitrate is 6000kbps for both the Live transmission and the video recording. Frame rate The frame rate is the number of images per second. By default, the frame rate is set to FULL. For your reference, the framerate ranges are 25–30 for progressive mode and 50-60 for interlaced mode.
  • Page 51 In unstable network conditions, we recommend the AUTO video resolution in Dynamic mode (only available in VBR bitrate mode). ⑦ If you select the AUTO video resolution, you can activate the Dynamic mode by selecting the targeted video resolution: HD_MAX or SD_MAX. ⑧...
  • Page 52 Configuring a Live profile for Streaming over Ethernet ① Enter a name for the Live profile. ② Select the RTP output mode. ③ Select the STANDARD bonding mode. ④ Set the Max Redundancy Percent.  If you know very well and if you are confident in the network coverage and performance on the shooting location, you can set the maximum re- dundancy percent at 20%, which is the minimal and default setting for the Max redundancy percent on VBR bitrate mode (the minimal and default...
  • Page 53 ⑫ Click the "SAVE CONFIG" button. ⑬ Click the "RELOAD CONFIG" button. Configuring a Live profile for Streaming over KA band To configure Live profiles for streaming using KA terminals, first you have to determine if only KA terminals will be used (one or two) or if KA terminals will be used with cellular links. Then, you must also know the maximal throughput, which depends on the service offer.
  • Page 54  If you know very well and if you are confident in the network coverage and performance on the shooting location, you can set the maximum re- dundancy percent at 20%, which is the minimal and default setting for the Max redundancy percent on VBR bitrate mode (the minimla and default value is 35% on CBR bitrate mode).
  • Page 55 Configuring a Live profile for Streaming over BGAN Streaming over BGAN terminals is more appropriate for stationary scenes. To obtain the best video quality possible, please set the camera to output SD resolution. To configure a Live profile designed to be used for streaming over BGAN terminal, you have to know: ...
  • Page 56 Configuring a Live profile for Streaming using a Satellite Modulator for Transport Stream output ① Enter a name for the Live profile. We recommend that you mention TS in the profile name. ② Select the TS output mode. ③ Select a Video Resolution: HD/SD/HHR/CIF/QVGA/AUTO. ④...
  • Page 57: Configuring Store Profiles

    Configuring Store Profiles From the STORE tab, you can edit, add and delete Store profiles. To configure a new Store Profile: ① Access the STORE tab. ② Click the "Add" button to configure a new Store profile. ③ Enter a name for the new Store profile. ④...
  • Page 58: Configuring Network Interfaces

    Configuring Network Interfaces The DMNG PRO has three network interfaces: two Ethernet interfaces and a built-in WiFi modem. From the NETWORK tab, you can configure each network interface independently. Ethernet Interfaces Configuration Modes The DMNG PRO offers three different network configuration modes for the Ethernet interfaces: one static mode and two dynamic modes.
  • Page 59 Configuring the WiFi Modem in Access Point Mode You can configure the WiFi modem in Access Point mode either from the touchscreen, for more details see Controlling the DMNG PRO Remotely from a Smartphone, or from the Web configurator. To configure the WiFi in Access Point mode from the Web configurator: ①...
  • Page 60 Configuring a WiFi Access Point The WIFI tab allows configuring WiFi connections in client mode. To configure a WiFi connection in client mode: ① Access the WIFI tab. ② Enter the ESSID provided by your operator. ③ Select a security mode: None, WEP, WPA or WPA2. We strongly recommend using a security mode.
  • Page 61: Setting The Parameters For The Mpeg-Ts Output

    Setting the Parameters for the MPEG-TS Output The DVB ASI TS tab allows you to set the parameters for streaming with MPEG-TS and with "TS over IP" transport protocols. The MPEG-TS contains a Multiplex with a single service including video, audio and metadata. The transport stream is outputted in 188-byte packets over ASI and over IP if the "TS over IP"...
  • Page 62: Configuring Settings For The Forward Function

    Studio. ④ Click the "SAVE CONFIG" button. Configuring System Settings From the SYSTEM tab, you can access general information, modify the system settings, update the firmware and generate a report for the AVIWEST's support team.
  • Page 63 Accessing General Information The system tab gives you general information about your DMNG PRO. You can consult the following data:  Product name  Product version: firmware version number  Hardware identifier  Copyright Modifying System Settings You can edit the identifier, which is the name given to your DMNG PRO. (Space and special characters are not allowed, except underscore and dash characters.) You can set the language of the DMNG PRO touchscreen and Web configurator to English, French, Chinese, Russian or German.
  • Page 64 ▷ A success message appears in the upper right corner of the web configu- rator once the configuration has been uploaded to the DMNG PRO. Note: The identifier, the date and time are not uploaded. Restoring factory configuration ① Access the System tab. ②...
  • Page 65 Generating a Report From the SYSTEM tab, you can generate a report that AVIWEST's support team asks you for in case of a problem with the DMNG PRO. ① Access the SYSTEM tab. ② Click on the "Generate" button. ▷ A progress bar appears. Generating a report lasts about 30 seconds.
  • Page 66: Controlling The Dmng Pro Remotely

    Controlling the DMNG PRO Remotely From the REMOTE tab, you can control the DMNG PRO remotely as well as consult its operation status in progress. ① On the Web configurator, click the "RELOAD CONFIG" button. ② Access the REMOTE tab. ▷...
  • Page 67: Appendices

    Appendices Versions of the DMNG PRO Accessories for the DMNG PRO Note on Cables Hardware Specifications Troubleshooting Table...
  • Page 68: Versions Of The Dmng Pro

    Accessories for the DMNG PRO Battery and Adapter Plates AVIWEST can provide an Anton Bauer V-mount battery or a BLUESHAPE gold mount battery with the suitable adapter plate. PAG batteries are also compatible with the DMNG PRO using PAGlok plate. With the DMNG PRO, you must use external batteries with a non-dangerous energy level.
  • Page 69: Note On Cables

    Note on Cables Interconnecting video devices requires using good quality cables in order to avoid any attenuation and perturbation due to radiations. The following photo shows the difference between several HDMI and coaxial cables. The first cable is a fully shielded HDMI cable: a braided shield protects the wires and the connectors are shielded with copper.
  • Page 70: Hardware Specifications

    Hardware Specifications Trademark DMNG® Product Name DMNG PRO100 Ambient operating temperature -10°C to +50°C Ambient operating humidity 10% to 85% (no condensation) Weight 0.92Kg (2.02Lb) Dimensions (W x H x D) 180x128x55mm Multimedia interfaces Supported Video Input Formats 480i (NTSC) 576i (PAL) 720p50 720p59.94...
  • Page 71 USB 2.0 Full/High Speed Power Paths DC input Input receptacle : Neutrik NC4MD-L-B-1 Voltage Range: +12V to +24 V DC (Contact AVIWEST for specific request) Automatic under-voltage protection at 11.8 Volts Automatic over-voltage protection at 25 Volts Average power consumption: 12 Watts...
  • Page 72 The battery or the external power supply (through DC IN) must be limited power source. This product was developed and made in France.
  • Page 73: Troubleshooting Table

    Troubleshooting Table Error Messages Check Possible cause How to solve No interface connected Connect at least one network interface. No SD card detected Insert an SD card. Environment Read-only SD card Unlock the SD card inserted into the DMNG PRO. [Link LED turns red] Please see connection to server errors Check that the video cable(s) are properly connected...
  • Page 74 failed connect to the Studio or Manager. Maximum of connection There is no more available channel on the server to reached connect a DMNG PRO. The license applied on the server is invalid. You can- Invalid license connection not connect the DMNG PRO to this server until the failed license is updated.
  • Page 75 Network Connection Error Messages The table below lists the possible statuses for each type of network interfaces, their meaning and how you can solve issues. Status Meaning What can I do? Ethernet Interfaces Connect an Ethernet cable to the Ethernet NO LINK No network connection interface of the DMNG PRO and check its...
  • Page 76: Glossary

    Glossary Term Definition Auto-record Function designed to record a video while streaming a live Recording mode: the video is recorded by chunks in a single mp4f file. Fragmented On the Studio, the mp4f file is automatically converted into an MP4 file Store once it is completely forwarded.
  • Page 77 Term Definition Server using DHCP (Dynamic Host Configuration Protocol) network DHCP server protocol. 32-bit mask used for dividing an IP address into subnets and specify the Netmask networks available hosts Hostname ext string which consists of the machine name and the domain name Extended Service Set Identification ESSID Identifies a WiFi client...
  • Page 78 Term Definition A time stamp in the Transport Stream from which decoder timing is derived Assigned port Port dedicated to data exchange Period of time (in ms) between inserting two PCR elements into the PCR rate Transport Stream...

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