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Snell IQH3A Installation & User Manual

Iq 3u modular enclosure
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Installation and User Manual
IQH3A
IQ 3U Modular Enclosure
snellgroup.com

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Summary of Contents for Snell IQH3A

  • Page 1 Installation and User Manual IQH3A IQ 3U Modular Enclosure snellgroup.com...

  • Page 2: About This Manual

    About this Manual About this Manual Products Covered This manual provides information for the installation and operation of the Snell IQH3A 3U modular enclosure fitted with the RCIF3U2C Gateway Card. Software Version This unit is fitted with software version 5.19.19.

  • Page 3: Safety Notices

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Safety Notices Safety Notices © Issue 2 Rev 2 Page 3 2014 Snell Limited...
  • Page 4 IQH3A IQ 3U Modular Enclosure www.snellgroup.com Safety Notices © Issue 2 Rev 2 Page 4 2014 Snell Limited...

  • Page 5: Products Employing Lithium Batteries

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Safety Notices Products Employing Lithium Batteries This equipment contains a lithium battery. There is a danger of explosion if this is replaced incorrectly. Replace only with the same or equivalent type. Dispose of used batteries according to the instructions of the manufacturer.

  • Page 6: For Products With More Than One Power Supply Inlet

    • fit the unit using the rear rack mount kit available from Snell by quoting the order code FGACK RACK-MNT-KIT. Replacing the Gateway Card If the Gateway Card IQRCIF is replaced ensure that the part number of the card is RCIF3U2C to enable the chassis monitoring facility.

  • Page 7: Emc Standards

    Please refer to the Technical Specification section of the product operation manual. EMC Performance of Cables and Connectors Snell products are designed to meet or exceed the requirements of the appropriate European EMC standards. In order to achieve this performance in real installations it is essential to use cables and connectors with good EMC characteristics.

  • Page 8: Product Support

    Product Support Providing Information to Snell If you experience any technical or operational difficulties with a Snell product please do not hesitate to contact us to request assistance. There is a lot of information you can give us that will enable us to diagnose your problem swiftly.

  • Page 9: Customer Support Contacts

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Product Support Customer Support Contacts Snell’s contact details can be found at the Snell website at: www.snellgroup.com/support United Kingdom (HQ) +44 (0) 118 921 4214 (tel) +44 (0) 118 921 4268 fax) customersupport@snellgroup.com Regional Support Contacts...

  • Page 10: Table Of Contents

    Providing Information to Snell ........
  • Page 11 IQH3A IQ 3U Modular Enclosure www.snellgroup.com Contents 3.13 Installing and Removing Modules ........27 3.13.1 Configuration Rules .
  • Page 12 IQH3A IQ 3U Modular Enclosure www.snellgroup.com Contents 4.5.6 Accept logserver via RollNet ....... . . 49 4.5.7 Accept logserver via IP.

  • Page 13: Introduction

    1. Introduction 1.1 Unit Description IQH3A enclosures offer industry leading, high-density delivery of modular solutions. The 3U rack unit accepts up to 16 modules. Single and dual PSU versions with cooling fans are available. RollCall control and monitoring is included as standard using a Gateway control card that has its own module style rear connector, thus providing a future proof upgrade path as communication standards evolve.

  • Page 14: Rear Panel View

    141 W* 165 LU* * On the IQH3A, power is quoted in Watts and is the sum of both positive and negative rails. On the IQH3B, power is quoted in Load Units (LU), which refers to power taken from the positive rail.

  • Page 15: Technical Specification

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Technical Specification 2. Technical Specification Inputs, Outputs and Controls Inputs/Outputs RollCall Remote Control BNC connector RS-422/485/232 Remote Control 9-pin, D-type connector RollCall/SNMP over TCP/IP 10/100 baseT Ethernet PSU Status Molex connector x2 Preset Controls...

  • Page 16: Installation

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Installation 3. Installation 3.1 Unpacking the Unit The unit is supplied in a dedicated packing carton provided by the manufacturer and should not be accepted if delivered in inferior or unauthorized materials. The contents of the carton are: •...

  • Page 17: Power Connections

    Each IEC connector supplies an independent feed of power to each of the two power supply modules as shown in the diagram above. The IQH3A IQ 3U Modular Enclosure can support dual power supplies for redundancy; however, this is an option, therefore a second PSU may not be fitted.

  • Page 18: Front Panel Indicator

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Installation 3.5 Front Panel Indicator On the front-panel, there is a bi-colored (red and green) LED that indicates the unit’s status. LED Indicator LED State Meaning Power ON Green OK – no faults detected...

  • Page 19: Rear Panel Connections

    This connector may also be used as a RS-422 or as a RS-232 RollCall communication port. RS-485 interconnections should be pin-to-pin and only be used for Snell RollNet Note: applications. The supplied 9-way serial extension cable is only used for the initial setup of the Gateway Important: controls by qualified installation personnel.

  • Page 20: Status

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Installation 3.6.3 Status Monitoring circuitry built in to each PSU reports power failures via isolated relay contacts on the STATUS connector (9-pin D, female) on the frame rear panel. Any circuit connected to this status connector shall be a SELV circuit as defined in EN60950.

  • Page 21: Rollnet

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Installation 3.6.4 RollNet The BNC connector enables the unit to be connected to the RollCall network communications system. The RollCall system should be connected using a 75 Ohm “T” or “Y” piece, in a similar manner to an “Ethernet”...

  • Page 22: Opening And Closing The Front Panel

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Installation 3.7 Opening and Closing the Front Panel To open the front panel: Turn the locking screw approximately half a turn to release the panel. Pull the panel forward and downward using the grip handles.

  • Page 23: Power Standby Switches

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Installation 3.8 Power Standby Switches The standby switches are located behind the handle on the front panel of each power supply. Power ON is indicated by the illumination of LEDs V1 and V2. 3.9 Power LEDs...

  • Page 24: Front (Gateway Card) Controls And Leds

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Installation 3.10 Front (Gateway Card) Controls and LEDs Front Panel connectors, controls and LEDs are provided by the Gateway Card, fitted into a dedicated slot in the 3U enclosure. 3.10.1 Front Panel Connector This connector connects to the front panel AND provides the drive power to the LED on the front panel.

  • Page 25: Power Supply And Module Slot Locations

    Gateway Card Module Slots 1 to 16 The dual power supplies of the IQH3A 3U Enclosure are designed to accept one or two SPX0149 power supplies with independent IEC320 mains inlets. Individually, each PSU module is capable of powering the IQM 3U frame containing any combination of IQ-1A modules subject to Configuration Rules.

  • Page 26: Installing And Removing Power Supply Units

    The IQH3A 3U Enclosure is provided with one PSU as standard. There is an option for installing a second PSU to allow dual redundant operation. This may be a factory fitted option or can be done as an upgrade.

  • Page 27: Installing And Removing Modules

    Snell Web site. 3.13.1.2 Available Power The IQH3A IQ 3U Modular Enclosure has 141 Watts of available power. The Power Ratings of each module should be added together and the total should not exceed 141 Watts.

  • Page 28: Installing A New Module

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Installation 3.13.2 Installing a New Module Ensure that the power supply is switched OFF and the mains power connection at the rear of the unit is removed before this operation is performed. Before installing a new module consult section 3.13.1 on page 27 and ensure there is adequate power available for the module to be added.

  • Page 29: Replacing A Module In A Live Environment

    Installation 3.13.4 Replacing a Module in a Live Environment Snell recommends that the power supply is switched off and the mains connections are removed before performing the previous operations. However, in a live environment, this may not be possible and you can remove and install modules without switching the power off.

  • Page 30: Control Panels

    The IQH3A IQ 3U Modular Enclosure has various interface connections to the RollCall network: • RollNet 75 Ohm coaxial BNC running at 2.5 Mbps. The IQH3A IQ 3U Modular Enclosure represents a 2 unit load. • RollNet RS-485 9-way, D-type connector running at 2.5 Mbps.
  • Page 31 IQH3A IQ 3U Modular Enclosure www.snellgroup.com Installation Mode SW1 1-7 SW1 8 SW7 1-4 RS-232 OPEN ----- CLOSED RS-422 CLOSED CLOSED OPEN RS-485 CLOSED OPEN OPEN Gateways ship with a default setting of RS-232. 3.15.1.2 RollNet 75 Ohm Coaxial Interface This interface allows connections of units to a single section of 75 Ohm video cable.

  • Page 32: Ethernet Connection

    The serial port can also be used for third party connections into the system. This allows PCs or any other serial device access to any of the units within the system. Please consult Snell for details of the port binary protocol.
  • Page 33 IQH3A IQ 3U Modular Enclosure www.snellgroup.com Installation A PC can control multiple RollCall networks by connecting via RollProxy. 3.15.2.1 Configuring IP Parameters You must configure the Gateways IP parameters before you can connect to the Gateway using IP over Ethernet. To do this you must establish a connection to the Gateway using a different communications interface.

  • Page 34: Simple Network Management Protocol (Snmp)

    SNELL-WILCOX-PRODUCT-REG.MIB (Id for each card type) SNELL-WILCOX-UNIT.MIB SNELL-WILCOX-GATEWAY-LOGGING.MIB (card and gateway logging tables) SNELL-IQH3A-CMD-MIB.MIB (gateway controls) SNELL-WILCOX-MODULAR-GATEWAY.MIB (required if legacy SNMP support is enabled). This is a hierarchical MIB structure and must be compiled in order if your SNMP manager does not support conditional compilation.

  • Page 35: Ip Bridging

    To control modules within a chassis you would also need the MIB for that card type: SNELL-cardIdName-CMD-MIB.MIB where cardIdName could be IQCBRG for a Bridge card or IQDMSDA, or other card names etc. MIBs are available from the Snell website: Legacy MIBs (required): ftp://ftp.snellwilcox.com/RollCall/SNMP_MIBs/Legacy_IQ_Modular_MIBs/ Modular (as required): ftp://ftp.snellwilcox.com/RollCall/SNMP_MIBs/IQ_Modular_MIBs/...
  • Page 36 IQH3A IQ 3U Modular Enclosure www.snellgroup.com Installation 3.15.4.1 Configuring IP Bridging An IP bridge requires two Gateways, both connected to the IP infrastructure and set to RollCall addresses in the range 0x01-0x0F. An example configuration might be: Gateway 1 Gateway 2 Ethernet ->...

  • Page 37: Operation

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4. Operation This section of the manual assumes that the IQH3B Enclosure has been installed in accordance with the instructions given in the Installation Manual. It describes the operation of the unit by means of the RollCall Control Panel software.

  • Page 38: Line 3

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.1.3 Line 3 This line will show the status of the enclosure cooling fan which is located at the rear of the unit. It displays the status and the programmed speed (devised according to the current ambient...

  • Page 39: Setup

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.2 Setup The Setup screen enables various system functions to be configured. 4.2.1 Unit Name This field enables the unit to be given a meaningful name. To enter/modify the name of the unit, type directly into the editable text field and click the Save (S) button. To return to the default name, click the Preset (P) button.

  • Page 40: Hardware Version

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.2.3 Hardware Version This displays the version number of the hardware used in the Gateway Card. 4.2.4 Enclosure This displays the IQ Modular enclosure type that the Gateway is fitted in. 4.2.5 Software Version This displays the software version installed.

  • Page 41: Module Upgrades

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.2.13 Module Upgrades These controls temporarily suppress backplane logging and thumbnailing. They are only used by RollMechanic and the Control Panel, and do not need to be changed by the user. • Reset Timer: This resets the timer, used when upgrading a module.

  • Page 42: Long File Packets

    408. Leave disabled (short) unless advised by Snell engineering. 4.2.18 Fan Speed Override This control only appears in IQH3A products where the backplane is of an old design. This control is hidden for newer chassis types. A temperature sensor is located at the rear fan. For older chassis that had the rear temperature sensor connected through the module i2c bus, this control has been added to allow user to override the fan speed.

  • Page 43: Ethernet

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.3 Ethernet The Ethernet screen enables networking functions to be configured. Altering any of these settings while connected to the Gateway via IP may result in the Note: connection being lost. If the new values are incorrect it may not be possible to reestablish the connection via IP and a connection via RollNet or the serial port will have to be made to correct the settings.

  • Page 44: Take Ip Address Changes

    This item will show the MAC address, which is a globally unique number identifying an Ethernet unit. Note 000581 is the Snell OUI number. Ignore Broadcast Packets should only be checked if it is possible to resolve IP address to Important: MAC addresses without using the ARP protocol.

  • Page 45: Rollcall Ip

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.4 RollCall IP The RollCall IP screen reports various statistics about IP share connections and allows configuration of the IP bridge function. 4.4.1 Enable Stats If the Enable Stats box is checked then the various packet counters will be constantly updated.

  • Page 46: Ip Share Port

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.4.3 IP Share Port • Full Network: The Gateway will accept IP Share connections on this IP port number. The default is 2050. To enter/modify the full network port number, enter the new number in the editable field and click the Save (S) button.

  • Page 47: Rollcall Ip History

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.4.6 RollCall IP History The Gateway may reject IP connections if they do not match the client address set or if the limit on IP connections has been reached. • Last Rejected Client: This shows the IP address of the last client that the Gateway rejected.
  • Page 48 IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation Pass I_AM (Bridge) overrides both Pass I_AM (Serial) and Pass I_AM (IP). So if Pass Note: I_AM (Bridge) is set I AM messages will be passed over the bridge, irrespective of how the other controls are set.

  • Page 49: Logserver

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.5 Log Server This Log Server screen enables the characteristics of the logging server to be specified. 4.5.1 LogServer The Logging Server to be used may be named by editing the text string in the text window. To enter/modify the name of the logging server, enter the new name in the editable text field and click the Save (S) button.

  • Page 50: Accept Logserver Via Serial

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.5.8 Accept logserver via Serial If this is selected, the Gateway will accept servers packets via the serial port. 4.5.9 Accept logserver via Bridge If this is selected, the Gateway will accept servers packets via the bridge.

  • Page 51: Slots (1-4), (5-8), (9-12), And (13-16)

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.6 Slots (1-4), (5-8), (9-12), and (13-16) The Slots screens allow each slot to be named and interrogated. 4.6.1 Name The Name section displays the name and type of module fitted in the enclosure slot. See 4.6.6 Examples of Slot Use on page 54.

  • Page 52: Type

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.6.2 Type This displays the unique identifier of the module fitted in the slot. See 4.6.6 Examples of Slot Use on page 54 Bound Type ID Preset Save Installed Unit ID The following controls are provided: •...

  • Page 53: Information Field(S)

    If a module's ID is not recognized the power usage will indicate ??. If this occurs please contact Snell customer service to obtain the correct power usage value. Some IQ Modular cards do not appear in the port listing (eg SDA31/33). In this case the Non Rollcall Enable check box should be enabled, and the type added in the IDNAME field.

  • Page 54: Examples Of Slot Use

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.6.6 Examples of Slot Use 4.6.6.1 Intentionally Empty Slot If a slot is intentionally left empty, the Installed Unit Name field will show No Unit Fitted and the Installed Unit ID field will show No Unit.

  • Page 55: Control (1-8) And (9-16)

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.7 Control (1-8) and (9-16) The Control screens display information about the controllers for each slot. 4.7.1 Update Packet Stats When the modules receive commands from control clients the number of commands are counted.

  • Page 56: Slots 1 To 16

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.7.3 Slots 1 to 16 These sections display information about control clients. Active Front Panels and RollCall PC programs use a RollCall connection to control a module. RollTrack does not use a connection, it uses Blind control. Blind Control is the ability to control a unit without a connection.

  • Page 57: Gateway Control

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.8 Gateway Control This Gateway Control screen provides information about control clients connected to the gateway unit itself (not to modules inside the enclosure). Note if SNMP is enabled, one of the sessions is looped back to itself.

  • Page 58: Statistics Control

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation • Address: Last known blind controller address. This value is cleared by clicking the Clear Packet Count button. • Packet Count: The number of blind control packets since last cleared / reset. 4.8.3 Statistics Control •...

  • Page 59: Snmp (Simple Network Management Protocol)

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.9 SNMP (Simple Network Management Protocol) The SNMP screen enables configuration of the SNMP agent that operates within the Gateway card. In order for the SNMP to operate, the Ethernet must have a physical connection available.

  • Page 60: Read Community

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.9.3 Read community Configures the SNMP read community value. Default value “public”. 4.9.4 MIB2 sysContact Customer given name of person responsible for equipment. 4.9.5 MIB2 sysLocation Customer given physical or logical location of system.

  • Page 61: Logging 1

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.10 Logging 1 The Logging 1 screen shows the information made available via RollCall logging, and allows the user to specify which fields will be logged. Each log field is shown on a separate line. Each has an enable check box, a descriptive name, the log field header and the current value.
  • Page 62 IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation Field Name Field Name Description Valid Field Values Usage Description LOADER_VERSION= Loader Version Version Number For example, 2.17 .7. IPADDRESS IP Address WARN: None No IP Address Specified WARN: Invalid Address Invalid address, subnet or gateway value specified.
  • Page 63 IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation Field Name Field Name Description Valid Field Values Usage Description LAN_PORT_n_LAST_CHANGE Time from start since last Port Change Number Time change when IP interface parameters altered (ie IP subnet) DDD:HH:MM:SS Uptime in specified format updated...

  • Page 64: Logging 2

    IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation 4.11 Logging 2 The Logging 2 screen shows the information made available via RollCall logging, and allows the user to specify which fields will be logged. Each log field is shown on a separate line. Each has an enable check box, a descriptive name, the log field header and the current value.
  • Page 65 IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation Field Name Field Name Description Valid Field Values Usage Description TEMP_1_NAME Name of temp sensor TEXT Function name such as Temperature In, Temperature Out TEMP_2_NAME Internal Temperature, PSU 1 Temperature, etc. These are set by the product and are not user settable.
  • Page 66 IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation Field Name Field Name Description Valid Field Values Usage Description THUMB_IP_PORT Thumb IP Port value NUMBER Reports the IP Port number used for Hyperion Thumbnail monitoring. Ensure enabled if Hyperion monitoring uses the auto discovery feature.

  • Page 67: Statistics

    Operation 4.12 Statistics The Statistics screen displays any errors that may occur within a system. In the event of a problem, these error messages may be quoted to Snell customer support to assist debugging. 4.12.1 Statistics The following items are displayed: •...
  • Page 68 IQH3A IQ 3U Modular Enclosure www.snellgroup.com Operation • Number of unit loads per segment exceeded* *Please refer to RollCall System Integrators Manual. • Module Comms Errors: This counts errors on the I2C bus. • BackPlane Rx: This counts the bytes/second of RollCall traffic received down the Backplane.

  • Page 69: Rollcall Control Applet

    Plug-in and disable the “Enable the next generation Java plug-in” option. The RollCall control panel applet has been successfully tested on several Linux distributions; however its operation under Linux is not officially supported by Snell. © Issue 2 Rev 2...

  • Page 70: Opening The Rollcall Control Unit Applet

    Instruction Manual. The RollCall Control Unit may also be opened as an application by clicking the RollCall Control Panel icon on the desktop or clicking Start > All Programs > Snell > RollCall > Control Panel (Windows XP). To open the RollCall Control Applet: Open a new Web Browser window and enter the IP address of the gateway (e.g.
  • Page 71 IQH3A IQ 3U Modular Enclosure www.snellgroup.com RollCall Control Applet A Java screen and a Warning - Safety dialog will be displayed. In the Warning - Security dialog, place a check mark in the Always trust Content from this publisher check box, then click the Run button.
  • Page 72 IQH3A IQ 3U Modular Enclosure www.snellgroup.com RollCall Control Applet Right-click on the relevant chassis to select it and display a context menu, then select the Connect option to download the RollCall template screens. After a few moments, the screens for the selected chassis are downloaded to the RollCall Control Unit window and the top-level Setup screen is displayed in the Template Display Area on the right-hand side.

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