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Repair Instructions Consumer Products - BGS5 - Table of content
1 Concerning this document
1.1
Purpose and target group..................................................... 2
1.2
Other applicable documents..................................................2
2.1
Qualification........................................................................... 3
2.2
Information in warnings......................................................... 3
2.3
Basic safety instructions........................................................ 4
2.4
Basic warning instructions..................................................... 5
3.1
Overview of appliances, general........................................... 7
4.1
Malfunction.............................................................................8
4.2
Electrical faults.......................................................................9
4.3
Result faults......................................................................... 10
4.4
Mechanical faults................................................................. 11
4.5
Noises.................................................................................. 12
5.1
Check cable reel..................................................................13
5.2
Check motor........................................................................ 15
5.3
Check filter cleaning motor..................................................16
5.4
Check filter cleaning............................................................ 17
6.1
Replace cover......................................................................19
6.2
Replace knob.......................................................................21
6.3
Replace cog.........................................................................23
6.4
Replace upper part..............................................................24
6.5
Replace filter cleaning motor...............................................28
6.6
Replace motor control module............................................ 29
6.7
Replacing the cable reel......................................................31
2014-01-27 / DIS 118_58300000157376_ARA_EN_C
6.8
2
3
7
8
13
19
Repair Instructions Consumer Products BGS5
Replace motor..................................................................... 32
Page 1 of 34
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Summary of Contents for BSH BGS5
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Page 1: Table Of Contents
Repair Instructions Consumer Products - BGS5 - Table of content Replace motor..............32 1 Concerning this document Purpose and target group............. 2 Other applicable documents..........2 2 Safety Qualification................3 Information in warnings............3 Basic safety instructions............4 Basic warning instructions............. 5 3 Design and function Overview of appliances, general........... -
Page 2: Purpose And Target Group
Technical storemen in the spare-parts warehouse who determine the required • Exploded drawings spare parts • Parts lists • Call centre employees who take orders • Repair videos 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 2 of 34... -
Page 3: Safety
2.2.1 Danger levels and warning symbols been trained by BSH or a centre authorised by BSH. Warnings are provided in this document with danger levels and warning symbols. In all other countries repair work may be performed by comparably trained The danger levels consist of a symbol and a warning word. -
Page 4: Basic Safety Instructions
• Discharge capacitors. Table 3: Measures to be taken for each repair High voltage! Death by electric shock. ► Disconnect appliance from grid. ► Discharge high-voltage capacitor. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 4 of 34... -
Page 5: Basic Warning Instructions
► If running tests while the power is on, always use a residual current circuit-breaker. ► Ensure that the resistance of the protective conductor does not exceed the standardised value. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 5 of 34... - Page 6 ► Observe measures to protect the electrostatically sensitive components. Unnecessary replacement of sensitive components! Destruction of components. ► Systematically check components before replacing them. ► Do not replace components without reason. ► Observe technical documentation. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 6 of 34...
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Page 7: Design And Function
Design and function Overview of appliances, general • There is no appliance overview for the appliance. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 7 of 34... -
Page 8: Fault Diagnosis
Check the cable reel. (Page 13) ► Cable reel is defective ► Replace the cable reel. (Page 31) Motor control module is defective. ► Replace the motor control module. (Page 29) 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 8 of 34... -
Page 9: Electrical Faults
► Filter cleaning motor defective ► Replace filter cleaning motor. (Page 28) Motor control module defective. ► Motor control module defective ► Replace motor control module. (Page 29) 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 9 of 34... -
Page 10: Result Faults
See Operating instructions. Floor scratched. Floor nozzle rollers or housing rollers de- ► Check and clean rollers, if required replace. fective. ► Advise customer: See “Advising customer” document. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 10 of 34... -
Page 11: Mechanical Faults
► Replace cover (Page 19) Dust container locking hook defective. ► Check condition of locking hook, if required replace dust container. ► Advise customer: See operating instructions. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 11 of 34... -
Page 12: Noises
Check seal in the cover, if required replace. Loud motor noise during operation. Foreign objects in the fan motor. ► Advise customer: Remove foreign objects. Check motor protection filter, if required replace. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 12 of 34... -
Page 13: Test
• Spring tension: the spring must be adequately pretensioned. • Winding pattern: the cable must be wound up evenly 1. Take cable reel out of the appliance. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 13 of 34... - Page 14 ► unwind the cable and wind up evenly. ► Checking mechanical function (spring tension). (Page 9. IF the spring pretension is correct, ► check the mechanical function (winding pattern). (Page 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 14 of 34...
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Page 15: Check Motor
Check function manually Required tools: ? None 1. Connect appliance to power supply. 2. Switch on appliance switch. 3. Motor does not switch on ► Replace motor (Page 32) 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 15 of 34... -
Page 16: Check Filter Cleaning Motor
4. Filter cleaning motor does not switch on ► Replace control module motor (Page 29) 5. Filter cleaning motor does not always switch on ► Replace filter cleaning motor (Page 28) 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 16 of 34... -
Page 17: Check Filter Cleaning
Counter for safety mode is reset. ► Display lights up red permanently. 10. Automatic cleaning does not switch on, ► Minimum power setting is switched on. ► vacuum cleaner ready to use. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 17 of 34... - Page 18 Test 5.4.3 If faults occur ► If faults occur, ► For troubleshooting seeMalfunction (Page 18) andElectrical faults (Page 18) 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 18 of 34...
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Page 19: Repairs
Repairs Replace cover 2. Remove cover from axle housing with left/right movements. Required tools: ? None 6.1.1 Removal 1. Lift cover up. 3. Replace cover. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 19 of 34... - Page 20 Repairs 6.1.2 Installation ► Install in reverse sequence. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 20 of 34...
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Page 21: Replace Knob
3. Take knob and spring out of holder. Required tools: ? Screwdriver Torx T15 (mat. no. 341955) Prerequisite: • Cover has been removed. 6.2.1 Removal 1. Remove screws. 2. Remove panel. 4. Replace knob. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 21 of 34... - Page 22 Repairs 6.2.2 Installation Ensure that the knob is in the home position in the potentiometer. ► Install in reverse sequence. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 22 of 34...
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Page 23: Replace Cog
• Dust container has been removed. 6.3.1 Removal 1. Remove hexagon socket screw. 2. Pull out cog. 3. Replace cog. 6.3.2 Installation ► Install in reverse sequence. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 23 of 34... -
Page 24: Replace Upper Part
1. Remove dust container and filter. Required tools: ? Screwdriver Torx T15 (mat. no. 341955) Prerequisite: • Cover has been removed. • Knob has been removed. 2. Remove filter cover. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 24 of 34... - Page 25 Repairs 3. Remove filter. 4. Remove holder. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 25 of 34...
- Page 26 7. Lift out air guide tube and spigot. 8. Remove fibre-optic cable from supports. 6. Remove screws from the supports. 9. Remove screws from back of upper part. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 26 of 34...
- Page 27 Repairs 10. Remove upper part. 11. Pull low-pressure hose out of motor control module. 12. If required, replace low-pressure hose. 6.4.2 Installation ► Install in reverse sequence. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 27 of 34...
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Page 28: Replace Filter Cleaning Motor
2. Remove screws. 3. Remove capacitor. 5. Replace filter cleaning motor. 6.5.2 Installation Pay attention to the connection on the motor control module. ► Install in reverse sequence. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 28 of 34... -
Page 29: Replace Motor Control Module
2. Lift switch for filter cleaning motor out of capsule. 3. Pull out motor control module with low-pressure hose connection. 5. Pull motor connections out of motor control module. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 29 of 34... - Page 30 Repairs 6. Remove all parts of the motor control module with switch support. 7. Replace motor control module. 6.6.2 Installation ► Install in reverse sequence. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 30 of 34...
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Page 31: Replacing The Cable Reel
2. Lift out the upper section of the cable guide from the rear / from above. 4. Remove the cable reel. 6.7.2 Installing the cable reel Check the cable reel before installation. (Page 13) 2. Install in reverse sequence. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 31 of 34... -
Page 32: Replace Motor
Cover has been removed. • Knob has been removed. • Upper part has been removed. • Motor control module has been removed 6.8.1 Removal 1. Remove screws. 3. Remove screws. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 32 of 34... - Page 33 4. Remove air duct. Place the outer capsule on its head. 7. Remove screws. 8. Remove outer capsule base. 9. Remove screws. 5. Remove seal from air duct. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 33 of 34...
- Page 34 Ensure that the motor is positioned correctly in the rubber bearing. Insert cabling into the designated slot. ► Install in reverse sequence. 11. Remove fan insulation. 12. Remove fan buffer. 13. Remove motor. 2014-01-27 / DIS 118_58300000157376_ARA_EN_C Repair Instructions Consumer Products BGS5 Page 34 of 34...
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