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ˆ Troubleshooting
If your scanner is not working as it should, these suggestions might help you elimi-
nate the problem. If the scanner still does not operate properly, take it to your local
RadioShack store for assistance.
Problem
appears in
the Windows task-
bar.
Scanned images
you work with
using some of the
PaperPort desk-
top's links look
grainy or too light.
Power indicator
does not light.
Possible Cause
The scanner's cable is
not securely connected
or was disconnected
then reconnected.
The AC adapter is not
connected or is con-
nected incorrectly.
The computer was not
restarted after installing
the PaperPort software.
The scanner might be
locked.
Some of the links default
to 96 DPI, which might
be too grainy or light for
some linked applications.
The AC adapter is not
connected or is con-
nected incorrectly.
Troubleshooting
Remedy
Make sure the scanner's cable is securely
connected. Then right-click the scanner
icon on the Windows taskbar and select
.
Connect
Make sure the AC adapter is securely
connected.
Restart your computer.
Note: The readme file in the PaperPort di-
rectory included with the supplied soft-
ware provides additional information that
might help you diagnose problems con-
necting the scanner.
Unlock the scanner (see "Locking/Unlock-
ing the Scanner" on Page 8).
Select the
Link Preferences
the Edit menu in the PaperPort Desktop ,
then uncheck Convert Images to Screen
Resolution (96 DPI) to disable it.
Make sure the AC adapter is securely
connected.
window from
19
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