Table of Contents
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Table of Contents
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Summary of Contents for ANZ Fastpay
- Page 1 ANZ FASTPAY USER GUIDE...
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Page 2: Table Of Contents
WELCOME TO YOUR ANZ FASTPAY USER GUIDE CONTENTS 5 things you need to do to get set up with ANZ FastPay What’s in your ANZ FastPay box? Why read this User Guide? Where else to find help and information? Get to know your card reader... -
Page 3: Things You Need To Do To Get Set Up With Anz Fastpay
User Guide. • The Merchant Operating Guide, which is a comprehensive * To find out if your smartphone or tablet is compatible with ANZ FastPay refer to guide about how to use the app page 18 of this User Guide or visit anz.co.nz/fastpay •... -
Page 4: Get To Know Your Card Reader
Your customer and their card will need to be present for you to process ANZ FastPay payments. This means that you won’t be able to process payments where your customer and their card are not in front of you. -
Page 5: Charging Your Card Reader
230 transactions. Make sure that the side with the ANZ logo is facing the same way Press and hold the yellow clear key on the card reader to see how as your screen, and the PIN pad is sitting along the back of your much charge is left. - Page 6 A NZ FA S TPAY U S E R G U I D E LIKE THIS NOT LIKE THIS HOW TO GET YOUR ANZ FASTPAY APP SET UP AND READY TO GO (CONTINUED) The card reader should sit flush with your smartphone – it shouldn’t hang over one side.
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Page 7: How To Navigate Around Anz Fastpay
You’ll then need your activation code, which you’ll see in your ANZ FastPay app. But it’s also we sent to you in a text. The activation code worth spending a couple of minutes checking will have 12 alphanumeric characters, such as out the Quick Tour on the app –... -
Page 8: How To Email A Receipt
A NZ FA S TPAY U S E R G U I D E HOW TO PROCESS A SALE (CONTINUED) HOW TO EMAIL A RECEIPT • ANZ FastPay does not currently support Visa payWave or After you have processed a payment successfully, MasterCard contactless transactions, so you must insert or you’ll have the option of entering your customer’s... -
Page 9: Viewing Transactions
• Look after your card reader carefully (more information on page 16). four digits of their card to locate it, or ANZ FastPay does not allow card or card PIN data to be stored on search using the reference number on the your smartphone, the ANZ FastPay app or the card reader. -
Page 10: Looking After Your Card Reader
ANZ FastPay at anz.co.nz/fastpay. detailed on the ANZ FastPay website (anz.co.nz/fastpay). Here’s a reminder of some key ANZ FastPay Terms and Conditions that relate to your card reader: • You must take proper care of the card reader to prevent damage... -
Page 11: Frequently Asked Questions
0800 249 435. You will need to pay a replacement fee for us to You can set up additional users with ANZ FastPay if you’re the provide you with a new one, the cost of which is detailed on the ANZ primary user of ANZ FastPay. Contact our ANZ FastPay team on FastPay website, anz.co.nz/fastpay. - Page 12 ANZ FastPay? In the unlikely event that you’ll have a technical issue or failure with ANZ FastPay, you’ll find that there are built in messages and instructions within the app that will show you how to address these. If in doubt, please call our ANZ FastPay team on 0800 249 435.
- Page 13 anz.co.nz...
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